...Introduction Organisation development is not only about maximising profit but is also about implementing change and keeping employee motivated towards set standards. Over the period things are changing quick in paced moving business environment, the role of HR manager to recruit staff effectively and provide them sufficient training to face challenge of change in organisation. Organisation Development The goal of organisation development is to increase performance of organisation and enhance life of their employees. In simple word organisation development is a physician to a human body that diagnose important priorities within organisation and suggest and guide management through necessary change. To understand the definition one has to understand each word and its meaning, “organisation” means people and resources within organisation and “development” means necessary changes and growth, to summarise it “planned and system wide effort by top management to increase overall performance through necessary change”. "Organization development is a system-wide application of behavioural science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization's effectiveness." (Cummings & Worley, 1997) "Organizational development is a long-term effort led and supported by top management, to improve an organization's visioning, empowerment, learning, and problem-solving processes, through an...
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...Question 2 Introduction The concept learning organisation has gained much prominence in the last few decades. It seems organizations are recognizing the importance of organisational learning as a whole rather than few individuals within the organisation that have expertise. Organisational learning not only improves the knowledge of employees, but skills and behaviours as well. Although it takes time; effort by management; and financial means the benefits and opportunities created by a learning organisation far outweighs its limitations. In order to assess the progress of Standard Bank in becoming learning organisation, the following will be covered in my essay. Firstly I will define the concept learning organisation; secondly I will address the characteristics of a learning organisation; thirdly I will identify the progress of Standard Bank in becoming a learning organisation with regards to the characteristics; furthermore I will identify barriers to organisational learning at Standard Bank; and lastly I will provide recommendations of Standard Bank’s efforts in becoming a learning organisation. 2.1 Learning organisation defined According to Senge (1990:3) learning organisations are “organisations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning to see the whole together.” According...
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...Introduction: There is a common business saying that “follow your passion and success will follow you”. Shanaka Fernando is a visionary businessman who has a passion for helping people. He decided to open a restaurant where customer would decide how much to pay for their meals and extra donations would fund another customer’s meal who normally could not afford. He opened Lentil as Anything nine years ago, which are now a chain of vegetarian restaurants across Melbourne. Lentil as Anything or Lentil for short, also believes in assisting their employees by sponsoring some of them get their Australian visa, and management have extended this culture by hiring people who are struggling to find employment. However, despite Shanaka’s and his team’s passion, they have failed to run an efficient and successful organisation. Throughout the day-to-day operation of the organisation, poor management and ‘no-structure’ culture has contributed to the struggles within Lentil’s operation. This essay will discuss the mismanagement in the organisation and suggests what managers can do to turn it into a successful firm. First discussion is regarding no quality control for their products and services. Quality plays a significant role on both products and services that meet or exceed customer's expectations. Secondly, it will discuss the issue regarding Lentil’s operation is running without any form of financial management in place. Financial management is crucial with planning, controlling and...
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...Stanley Mtonga PROGRAM ;BHRM year 3: 2nd SEMESTER MODULE: Organisation Behaviour ASSIGNMENT QUESTION; Organisation Behaviour is a multidisciplinary in nature meaning that it uses principles,models,theories and methods from other disciplines, identify these disciplines and discuss how they cotribute to organisational behaviour… LECTURER: Maneka Moyo DATE OF SUBMISSION: 15th februar 2014 Introduction; An organization is a collection of people who work together to achieve a wide variety of goals, both goals of the organization and goals of the various individuals in the organization. Organizations exist to provide services and goods that people want. These goods and services are the products of the behaviors of workers. Organizational behavior usually known as ‘OB’ is the study of the many factors that have an impact on how individuals and groups respond to and act in organizations and how organizations manage their environments. Organization is somewhat defined as “Organisations comprise two or more people engaged in a systematic and coordinated effort, persistently over a period of time, in pursuit of goals which convert resources into goods and/or services which are needed by consumers” such definition implies the organization exists with the presence of people consists of diverse cultures, character, perception, intelligence and abilities this necessitate a manager to understand behavioral trends of various people in organization ...
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...environments that organisations have to cope with in order to effectively distribute and sell their products and services in. With these markets forever changing and evolving the managers of the organisations must constantly be forecasting and predicting what the markets might be doing in the future through past and current market trends to maximise competitive advantage and provide above average returns (Jarzabkowski, Balogun & Seidl 2007:5–7) as well as to understand the difference between discontinues and incremental change. According to Jarzabkowski et al (2007:5–7) In order for organisations to succeed within these markets and to have strategic success the hierarchy of the organisation must formulate and implement a strategy which looks to identify and explore the fundamental aspects in relation to how the organisation is going to succeed and obtain a competitive advantage within their market with in the assignment the focus will be on the inside-out and outside-in perspectives (Louw and Venter, 2013: 10). These fundamentals being what must be done in order to attract and meet the needs of customers, have the ability to compete within the market successfully, develop dynamic capabilities, grow the organisation either nationally or internationally, effectively manage the organisational architecture and achieve the set goals and targets through the correct strategies set in place (Louw and Venter, 2013: 10). 2 DISTINGUISHING BETWEEN DISCONTINUOUS AND INCREMENTAL CHANGE Understanding...
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...knowledge and understand of law. (Health and Safety). Deliver Company objective to minimise the complications of legal court cases. The compliance to the codes of conduct in my opinion results in the commitment of quality assurance standards of each organisation. Delivering good practice by approved training to all staff members relevant to working practice. Research indicates why ethical codes are important. Values and principles evaluate through collaborative working to set bench marks for human rights and minimum risks. David B Resnik (May 1st 2011). * unit 510 [Document Subtitle] Yvonne Lake Lead and Manage a Team within a Health and Social Care or Children and Young People’s Setting 1.1 Explain the features of effective team performance Social Care requires carefully appointed staff. A professional group of people that work together are called a team. Main aim to offer care focused service for the individual and families. The manager/team leader implements the role by developing ways to share the responsibility. Leadership roles share the accountability with all the team. Communication is the key to effective teamwork. Forward Planning meetings result in the successful pro-active approach. Implement and develop the roles. Discussion team members delegate action proposals for each team member to deliver. Meetings are important for deciding, and...
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...of what management change is, Moran and Brightman (2001) see it as the continual process of renewing a business’s direction to meet the changing needs of internal and external customers efficiently and effectively. To add on this the culture of an organisation is seen as the underlying values, expectations and assumptions (Cameron, 2008). This highlights how deeply embedded the concept of culture is and how it has a major influence on a business (Deal and Kennedy, 2000). (ii) To change to a role culture CastleHomes will have to use initiatives that bring about the change efficiently and effectively. To do this two models will be applied to the organisation, Lewin’s three step model of change (1951) and Dobson’s four-step approach to culture change (1998). By applying these two models it should provide the business with a sound understanding on which initiatives to implement. Lewin’s three step model of Unfreeze, Change and Refreeze was one of the earliest pieces of work on planned change and is still widely applied today (Myers et al, 2012). Another reason for using this model is because it’s practical nature as it’s easy to understand when looking at complex issues surrounding change (Levasseur, 2001); though many theorists see this model as outdated and only relevant to small scale changes in stable environments (Burns, 2004). To ensure the initiatives are relevant Dobson’s model will also be implemented. The reason for this is because it can be related to Lewin’s...
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...positive note. By creating a network diagram which shows what goes where and the interdependencies of activities it would have made it easier for everyone to see the objective of the project. There was a need to review the project immediately after it was realise it was falling behind and measures put in place to remedy this. Reinhart conducted his own investigation and realised that the line managers where charging him direct labour time which proved to be expensive, this item could have been noted before commencement of the project had all players been consulted before hand. The line managers had no idea what they had to do on the project but where just given tasks to perform without knowing the strategic vision of the organisation as regards the project. There was a need to do a risk analysis on the project as this would prepare Reinhart for any negative eventualities. With time the pressure on him increased and the project began to suffer. This is because top management did not realise that by bogging him down in meetings and paperwork they were not giving him ample time to implement his recovery plan therefore the project failed. The problems that...
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...regional store manager is currently underperforming in the role the company has assigned for them. As this position of regional store manager plays a key role in Coles achieving its organisational objectives through inspiring, engaging and leading a team of staff to embrace and demonstrate the above values. (Nanverkis, Baird, Coffey, & Shields, 2014) Suggest that human resources should review an organisations strategic direction before selecting recruits. All positions should be reviewed and aligned with the corporate strategy to ensure corporate goals are achieved. Human resource management is one of the most essential departments of an organisations success. The overall goal of this management team is to make sure that the organisations relations with their employees are satisfied. This includes attracting, developing and maintaining a quality workforce and developing performance objectives (Schermerhorn, et al., 2014). The human resource department is investigating one of the current regional manager’s performances. Reports have indicated that the regional manager is underperforming. Underperforming employee’s need to be addressed and handled by the organisation. Detailing several issues will help realign the employee with the organisations goals. The issues being addressed will actively engage and offer recommendations in assisting the regional store manager to effectively perform to the organisations standards. This will consist of the organisations best practice and...
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...started. Had the project been divided into work packages commonly called Work Breakdown Structure, and responsibilities handed to the right parties the project would have kicked of on a positive note. By creating a network diagram which shows what goes where and the interdependencies of activities it would have made it easier for everyone to see the objective of the project. There was a need to review the project immediately after it was realise it was falling behind and measures put in place to remedy this. Reinhart conducted his own investigation and realised that the line managers where charging him direct labour time which proved to be expensive, this item could have been noted before commencement of the project had all players been consulted before hand. The line managers had no idea what they had to do on the project but where just given tasks to perform without knowing the strategic vision of the organisation as regards the project. There was a need to do a risk analysis on the project as this would prepare...
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...32 6. APPENDIX…………………………………………………………………………………………33 3 REPORT 1. Question 1: With reference to the case, discuss the problems and their underlying causes. 2. Question 2: Recommend what should be done to solve the problems, prioritizing the steps to be taken approach. Be systematic and motivate your assertions. into your 4 1. GLOSSARY TABLE HR Lord Industries Human Resource Department Prime contractor for the Army’s Spartan Program Client Parks Corporation Henry Gable Gary Anderson Dearth Sub contractor for Lord Industries Engineering Director Project Manager an inadequate supply; scarcity; lack: There is a dearth of good engineers. 5 2. EXEUTIVE SUMMARY In analysing the case and identifying the problems and their underlying causes, it became clear that the most significant cause for all the problems identified is the fact that Parks is not applying a Strategic plan and the principles of a matrix organisation correctly. The identified problems and the underlying causes are listed under the heading: Question 1 in this document. The reader will realise that even though the problems are listed as that of the lack of communication,...
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...organisational management became the General Manager. Becker introduced an empowerment strategy as an aspect that would increase employee motivation and satisfaction. The practice reduced the bureaucratic governance that was embedded in the past management. The employees were now able to get involved in decision making, creativity, and innovation. Interaction with top management was also encouraged. Becker's policy however did not improve the performance of the organisation, he spent a great deal of time solving employee problems, there was an increase in the number of complaints by customers and an increase in mistakes made by the employees. The performance of the organisation therefore deteriorated. Symptoms & Causes of Deterioration of Performance: Symptoms & Causes of Deterioration of Performance, Cultural factors, Communication factors, Staff performance: 1. Personality and organisational fit 2. Job design and role ambiguity 3. Espoused and enacted values Power hierarchy & decision making process 4. Stress 5. absenteeism, 6. high staff turnover and 7. Job satisfaction Major issues in the case: Major issues in the case Organisational change inadequately managed. • Following this, Becker did not employ a communication strategy that supported the dissimilarity between management and employees and their different cultures. • Unclear decision making process and power hierarchy within organisation. • Lack of proper analysis of the chances...
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...TRANSFORMATIONAL, NOT TRANSACTIONAL Ans1 Line department: This department is essential for the survival of the organisation. For example: In the manufacturing company, manufacturing department, finance department and the sales department are the line department and these department are essential for the existence of the organisation because manufacturing company cannot survive without these departments. As these departments manufacture the product and arrange the finance for the company and also sell the products. Staff department: In contrast, Staff departments are the department, which exists to help the line department in its activities. The staff departments are to advise, counsel and assist the line departments. Like in manufacturing company, the department, which is not manufacturing department, finance department and sales department, is a staff department. There is also one more point to contrast these department like if the company has to reduce the people or department then they would like to eliminate staff department rather than line department. This does not means that the staff department is not essential, it is essential but the line department is more essential and the company must have it at any cost. Ans2 HR practitioners are not having any power; they are only used for advice, counsel and assist. This means that they cannot make a final decision for an organisation. Like HR department cannot take final...
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...positive note. By creating a network diagram which shows what goes where and the interdependencies of activities it would have made it easier for everyone to see the objective of the project. There was a need to review the project immediately after it was realise it was falling behind and measures put in place to remedy this. Reinhart conducted his own investigation and realised that the line managers where charging him direct labour time which proved to be expensive, this item could have been noted before commencement of the project had all players been consulted before hand. The line managers had no idea what they had to do on the project but where just given tasks to perform without knowing the strategic vision of the organisation as regards the project. There was a need to do a risk analysis on the project as this would prepare Reinhart for any negative eventualities. With time the pressure on him increased and the project began to suffer. This is because top management did not realise that by bogging him down in meetings and paperwork they were not giving him ample time to implement his recovery plan therefore the project failed. The problems that The Trophy project...
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...programmes. Manpower planning is advantageous to firm in following manner: 1) Shortages and surpluses can be identified so that quick action can be taken whenever required. 2) All the recruitment and selection programmes are based on manpower planning. 3) It also helps to reduce the labor cost as excess staff can be identified and thereby overstaffing can be avoided. 4) It also helps to identify the available talents in a concern and accordingly training programmes can be chalked out to develop those talents 5) It helps in growth and diversification of business. Through manpower planning, human resources can be readily available and they can be utilized in best manner. 6) It helps the organization to realize the importance of manpower management which ultimately helps in the stability of a concern. Objectives of manpower planning Assessing manpower needs for future & making plans for recruitments & selection. Assessing skill requirement in future. Determining training & development needs of the organisation. Anticipating surplus or shortage of staff & avoiding unnecessary detention or dismissal. Controlling wages & salary casts. Staffing Levels Staffing levels can change based on company growth, losses due to layoff or temporary and seasonal employment needs. The objective of manpower planning is to forecast staffing level needs and work with company managers to make sure each department...
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