...domestic settings on job performance, organizational commitment, stress, and turnover intentions, job satisfaction has received little attention in the literature on expatriates. This paper analyzes the predictors of job satisfaction that may arise in an expatriate context. Drawing on the cultural distance perspective, we propose that the national cultural distance, supervisor’s nationality, host-country language proficiency, expatriate type, and company nationality are important determinants of expatriate job satisfaction. Survey results from 148 expatriates in Japan demonstrate that national cultural distance, supervisor’s nationality, and expatriate type have a statistically significant influence on expatriate job satisfaction. Theoretical and practical implications are provided. © 2010 Elsevier Ltd. All rights reserved. Article history: Accepted 25 October 2010 Keywords: Expatriates Job satisfaction Cultural distance Japan In an increasingly globalized world, an important component of international human resource management in multinational companies (MNCs) is the expatriation of employees to foreign countries. In line with this global trend, a stream of academic literature has evolved since the 1980s (Mendenhall & Oddou, 1985), making research on expatriates an important area of research in the international business...
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...of the most common vehicles through which managers empower employees in organizations. Although past psychological and organizational research persuasively suggests that choice confers personal agency, and is thus intrinsically motivating, emerging research indicates that there could be potential pitfalls. In this chapter, we examine the various factors that could influence the effects of choice. Specifically, we examine individual-level factors such as the chooser’s socioeconomic status and cultural background. We also examine situational factors such as the content of choice and the number of choices offered. We then expand our discussion on the effect of giving employees extensive choice by looking at its influence on creative performance. In the second half of this chapter, we discuss implications for future organizational behavior research and examine how emerging research on choice making can inform specific managerial practices. Research in Organizational Behavior: An Annual Series of Analytical Essays and Critical Reviews Research in Organizational Behavior, Volume 27, 41–79 Copyright r 2006 by Elsevier Ltd. All rights of reproduction in any form reserved ISSN: 0191-3085/doi:10.1016/S0191-3085(06)27002-3 41 42 ROY YONG-JOO CHUA AND SHEENA S. IYENGAR INTRODUCTION Douglas McGregor’s (1960) specification of Theory X and Theory Y beliefs about human motivation at the workplace has left a lasting impact in management research and practices. Instead of viewing employees...
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...Sustainable tourism is a way for Canadian government to meet efficiently its economic and social needs of people. Introduction. "Sustainability - meeting the needs of the present generation without compromising the ability of future generations to meet their own needs" BRUNTLAND REPORT (1987) Tourism is a major component of economic growth all over the world. Especially in coastal areas where it is also a for sustainable development. Tourism is expected to exert an increasing influence on coastal landscape, ecosystem and cultural heritage management. Coastal tourism, as well as tourism in general, is to a large extent dependant on an environment that is attractive to visitors. Consequently, protection of natural and cultural heritage is a precondition for sustainable coastal tourism. Protecting areas and sites constitutes an efficient and necessary way of safeguarding natural and cultural heritage. Therefore, such areas contribute strongly to sustainable coastal tourism, even though a sound balance between protection and development has to be strived for in each individual case. This is why the nations of the world have committed themselves to the sustainable development of their natural and cultural heritage by signing international agreements. Some of them specifically address coastal zones but the majority is more general and wide ranging. Natural heritage includes biodiversity, natural scenery, value for outdoor recreation, etc. and is best managed in line with the requirements...
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...The Psychology of Gift Exchange Mayet, C. & Pine, K. J. University of Hertfordshire Internal Report 2010 Gift giving is a social, cultural and economic experience; a material and social communication exchange that is inherent across human societies and instrumental in maintaining social relationships and expressing feelings (Camerer, 1988, Joy 2001). Research within different disciplines to gain insight of gift giving behaviour has continued for over forty years. Gifts are bestowed in celebration of key life events, a medium for nurturing personal relationships, to encourage economic exchange and to socialise children into appropriate behaviour patterns (Belk, 1979). Obligations within a community require that individuals are required to give, receive and to reciprocate (Mauss, 1954). In his essay the French anthropologist-sociologist Marcel Mauss (1954), presented a theoretical analysis of the gift-giving process, that was based on his examination of giftgiving amongst various primitive, secluded, or ancient societies. He concluded that giftgiving is a self-perpetuating system of reciprocity and summarised three types of obligations which preserve gift-giving: 1. The obligation to give. 2. The obligation to receive. 3. The obligation to repay. The requirement to give may be ingrained in religious or moral necessities, with a strong need to recognise and maintain a status hierarchy and to establish or maintain peaceful relations, or merely the expectation of reciprocal giving...
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...of an Entrepreneur 1.6 Innovation 1.7 Risk and Uncertainty Bearing 1.8 Organization 1.9 Functions Performed by an Imitator Entrepreneur 1.10Entrepreneur vs. Manager Relationship 1.11 Summary 1.12 Glossary 1.13 Self-Assessment Questions 1.14 Further Readings 1.0 INTRODUCTION Do you know that there are millions of unemployed youth in the country and by the time you graduate, this number would have increased substantially? Do you want to be part of that group which keeps knocking from pillar to post, checking with employment exchanges, relatives, friends, and neighbours and still not able to get a job to their liking and then settle for a second or third rate job? You can also choose to be like Mr. Patel of Nirma who was a chemist’s assistance and has a Rs. 2500 crore company today. Did you know that the original Mr. Bata was a cobbler? And now has stores in more than 30 countries all over the world. Or you could be like Dhiru bhai Ambani who started life as a clerk in a French company in Aden. He was not born into a business family nor did he possess an MBA degree and yet, he is a household name in India and figures in 2 the Forbes list of the richest Asians. Lakshmi Mittal, the steel giant, Satbir Bhatia of Hotmail fame and Narayan Murthy of Infosys are some other names in the...
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...1. Introduction Specific employee attitude relating to job satisfaction is of major interest in the field of organizational behavior and the practice of human resources management now. The interest steamed from the belief that the satisfied employees are more productive than dissatisfied employees are. This interest induces the management academics to conduct many researches regarding different issues in the field of job satisfaction. Employees spend most of their time at work but they are not completely satisfied from their job that’s why satisfaction is not only important for employee’s wellbeing but also for organization wellbeing. Attainment of a high level performance through productivity and efficiency has always been an organizational goal of high priority. In order to do that highly satisfied work force is an absolutely necessity for achieving a high level of performance advancement of an organization. Satisfied worker leads to extend more effort to job performance, then works harder and better. Thus every organization tries to create a satisfied work force to operate the well- being of the organization. However, the total organizational performance depends on efficient and effective performance of individual employees of the organization. Therefore, every organization places a considerable reliance on their individual employee performance to gain high productivity in the organization. Employee effort is an important factor that determines an individual performance...
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...CONSUMER BEHAVIOR PART ONE CONSUMER BEHAVIOR INTRODUCTION As the twentieth century has come to a close and we have moved into the third millennium, we can see many developments and changes taking place around us with all the industries and firms within each industry trying to keep pace with the changes and diverse needs of the people. Though for decades together, marketers have regarded ‘customer’ as the king and evolved all activities to satisfy this concept is gaining more momentum and importance today. This can largely be attributed to the prevailing market situation. Not only competition has become intense but over an above with the market being flooded with many products. The challenge before the marketers is to understand the diversity of consumer behavior and offer goods and services accordingly. Today the company image is built and made known by its customers. Thus the success of the firm will be determined by how effective it has been in meeting the diverse consumer needs and wants by treating each customer as unique and offering products and services to suit his needs and creating a life time value and relationship with him. (Nair 2004; 3) Marketers have come to realize that their effectiveness in meeting consumer needs directly influences their profitability the better they understand the factors underlying consumer behavior, the better able they are to develop effective marketing strategies to meet consumer needs. (Assael 2001; 3) Today, the digital revolution...
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...Expatriate Experiences Expatriate Experiences: A Comparison of Current Expatriate Experiences to the Relevant Literature, Using Interviews with Former Expatriates in the Pacific Northwest Licentiate Thesis submitted to the Faculty of Economic and Social Sciences of the University of Bern, Switzerland Professor: Prof. Dr. Norbert Thom Teaching Assistant: Anja Habegger, lic. rer. pol. Supervising Professor in Seattle: Prof. Richard B. Peterson Institute for Organizational Behavior and Human Resource Management Engehaldenstrasse 4 CH-3012 Bern, Switzerland Department for Management and Organization, University of Washington Business School Seattle, WA 98105-3200, United States of America by: Annette Bossard from Luzern, Switzerland Student ID number: 98-102-544 4714 17th Ave NE # 11 Seattle, WA 98105 United States of America Seattle, April 27, 2003 Expatriate Experiences I Preface “You cannot do anything without patience if you’re going abroad.”1 I wish to express my thanks to all the people who supported me and made it possible for me to have this great opportunity of spending half a year in the USA and writing a thesis on a topic which has always interested me and which I found more and more fascinating, the longer I was working on it. First of all, I have to thank Prof. Norbert Thom from the University of Bern whithout whose consent and support I would not have been able to do this in the first place. I am very grateful to Prof. Richard B. Peterson...
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...The Impact of HR Focused TQM Practices on Employee Satisfaction & Loyalty in the Financial Sector of Pakistan Burhan Nawaz Butt, Aamir Daraz, Nauman Imtiaz, Junaid Jameel, Ali Raza, Zunair Akram, Tauqeer Ahmad, Farhat Abbas, Israr Khan Niazi, Javeria Mehmood, Irum Naz Department of Management Sciences, Mohammad Ali Jinnah University, Islamabad, Pakistan Abstract: Introduction: * Research Objectives: * Financial Sector of Pakistan: Literature Review: * TQM and its Importance: It has been argued that the use of TQM practices has a synergistic impact on organizational performance (Schonberger, 1986; Cobb, 1993). Some studies have found that the use of TQM practices reduces manufacturing process variance, eliminates reworks and scraps, and improves quality performance (see Daniel and Reitsperger (1991), Flynn et al. (1995) and Schmenner and Cook (1985). In addition, there is considerable anecdotal evidence (Crosby, 1984; Hayes and Wheelwright, 1984; Gerwin, 1987; Harmon and Peterson, 1990) on the extent to which TQM initiatives enhance the potential for firms to improve their performance. More recently, empirical evidence suggests that there are direct and indirect relationships between the adoption of TQM practices and firms’ performance levels (Hendricks and Singhal, 2001; Kaynak, 2003). Fortune 1000 companies surveyed indicated that firms achieved greatest success when they pursued both TQM and employment involvement simultaneously. Kevin...
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...2 APPROACHES TO ORGANISATION AND MANAGEMENT Organisational behaviour is a discursive subject and much has been written about it. The study of organisations and management has therefore to proceed on a broad front. It is the comparative study of the different approaches that will yield benefits to the manager. The study of organisations, their structure and management is important for the manager. Identification of major trends in management and organisational behaviour, and the work of leading writers, provide a perspective on concepts and ideas discussed in more detail in other chapters. Learning outcomes After completing this chapter you should be able to: ■ identify major trends in the development of organisational behaviour and management thinking; contrast main features of different approaches to organisation and management; evaluate the relevance of these different approaches to the present-day management of organisations; explain the relationships between management theory and practice; assess the value of the study of different approaches to organisation and management; recognise the relationship between the development of theory, behaviour in organisations and management practice; establish a basis for consideration of aspects of organisational behaviour discussed in subsequent chapters. ■ ■ ■ ■ ■ ■ Critical reflection ‘It is often claimed that what leading writers say is an important part of the study of management and organisational behaviour. Others say that...
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...Employee's rewards ukessays.com /dissertations/management/employees-rewards.php CHAPTER 1 INTRODUCTION 1.0 Overview In any organization, employee's rewards usually given to attract, motivate and retain the employees to stay longer and contribute a good quality services to ensure the successful of the organization; in other words, rewards play an important role in creating, building and maintaining the commitment among employees with the purpose to ensure high standard of performances and workforce stability. According to the individual - organizational exchange theme, individuals enter the organization with special qualification and skill, desire and goals, and expect in return a work setting where they can use their skill, satisfy their desire, and achieve their goals (Mottaz, 1988). At the minimum, employees expect their organization to provide fair pay, safe working condition, and fair treatment. (Beer, Spector, Lawrence, Mills, & Walton, 1984). It simply implies that employees offer or increase their commitment when organization meets employees' expectation regarding fulfillment of their important needs. Thus, the exchange perspective explains organizational commitment as a function of work rewards and work values (Lambert, 2000; Mottazz, 1988), and suggests the importance of work rewards for continuously encouraging employees. According to exchange theory and reciprocity norm, employees repay the rewards received from organization through increase commitment to the organization...
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...of Consumer Behaviour: 13 Factors effecting Consumer Buying Behaviour for Automobiles 14 4. SWOT Analysis of Honda Amaze 17 5. Segmentation-Targeting-Positioning of Honda Amaze: 18 SEGMENTATON 18 TARGETING 18 POSITIONING 18 6. Questionnaire- Honda Amaze Customers 19 7. Conclusion 21 8. References 22 9. Appendix 23 Herzberg’s Theory 24 Perception 24 Learning & Memory 24 1. Introduction Honda Cars India: Company Profile Honda Cars India Ltd., (HCIL) is a leading manufacturer of premium cars in India. The Company was established in 1995 with a commitment to provide Honda’s latest passenger car models and Technologies, to the Indian customers. The company is a subsidiary of Honda Motor Co. Ltd., Japan. HCIL’s first manufacturing unit was set up at Greater Noida, U.P in 1997. The green field project is spread across 150 acres and has an annual production capacity of 100,000 units. HCIL's second plant in Tapukara is the first car manufacturing plant in the state of Rajasthan. Spread over an area of 450 acres, the...
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...Open University of Malaysia WORKPLACE ENVIRONMENT AND ITS IMPACT ON EMPLOYEE PERFORMANCE A study submitted to Project Management Department in Saudi Aramco BY Nowier Mohammed Al-Anzi Open University of Malaysia 2009 i Open University of Malaysia WORKPLACE ENVIRONMENT AND ITS IMPACT ON EMPLOYEE PERFORMANCE A study submitted to Project Management Department in Saudi Aramco Nowier Mohammed Al-Anzi 51060418 Project Paper Submitted in Partial Fulfillment of the Requirement for the Degree of Master of Business Administration Open University of Malaysia 2009 ii DECLARATION Name Student's Number : Nowier Mohammed Al-Anzi : 51060418 I hereby declare that this project paper is the result of my own work, except for quotations and summaries which have been duly acknowledged. I hereby verify this research has not been submitted in substance for any other degree. Signature:ــــــــــــــــــــــــــــــــــــــــــــــ Date: ـــــــــــــــــــــــــــــــــــــــــــ Supervisor Name: Mr. Iqbal Singh Kaundali Signature:ــــــــــــــــــــــــــــــــــــــــــــــ Date: ـــــــــــــــــــــــــــــــــــــــــــ iii APPLICATION TO CONDUCT RESEARCH PAPER PART A: STUDENT PARTICULAR 1. Name Student’s Number : Nowier Mohammed Al-Anzi : 51060418 PART B: PARTICULARS ABOUT THE PROJECT 1. Title of the project : Workplace Environment and Its Impact on Employee Performance : To determine the...
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...Consumer Behaviour Contents 1. Nature, Scope and Importance of consumer behaviour. 2. Consumer Research. 3. Consumer Learning 4. Consumer Perception 5. Consumer Involvement 6. Attitude, Culture, Lifestyle and Socialism 7. Consumer Motivation 8. Consumer Decision Making 9. Consumerism 1. Nature Scope and Importance of Consumer behaviour. : Consumer behaviour is defined as “The dynamic interaction of affect and cognition, behaviour and the environment b which human beings conduct the exchange aspects of lives”. IT means that the buying habits of the consumer are greatly affected by their thought process and their feelings experienced. Human beings are greatly influenced in their buying actions by various factors like opinion of others, marketing stimuli like product, advertising, packaging and product appearance. Importance of Consumer behaviour: • Ever increasing intensifying competition. • More aggressive competitors emerging with greater frequency. • Changes basis of competition. • Geographic sources of competition are becoming wider. • Niche attacks are becoming frequent. • Pace of innovation is rapid. • Price competition becoming more aggressive • Product differentiation is declining. As a principal, the marketing concept involves understanding the needs of the consumers and translating these needs into products or services to satisfy these needs. The basic objective in marketing is to achieve the goal of profit making through...
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...of Work Ethic “Work Ethic: Do New Employees Mean New Work Values?” INTRODUCTION The concept of work ethic has evolved from the writings of the early 20th century scholar, Max Weber (Weber, 1904-1905), who has been frequently credited with contributing to the success of capitalism in western society with what became known as the Protestant work ethic (PWE) (Hirschfeld and Field, 2000; Hill and Petty, 1995; Kalberg, 1996; Chusmir and Koberg, 1988). Weber highlighted the value of work commitment and raised questions as to why some people place a greater importance on work and appear more conscientious than others. For many years, this remained one of the most dominant themes in the psychological investigation of occupational behavior (Pryor and Davies, 1989). However, in recent years applied psychological literature has provided decidedly little clarity to this issue, even though practitioners express a growing concern about the waning commitment to the value and importance of work (Miller et...
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