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Hrm/531 Week 4 Banner Health

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The goal of Banner Health will be to improve communication processes within nurses. Within a year, the goal will be to improve the bedside handoff report with nurses by implementing a standard of nurse handoff by 10%. This will be done by the implementation of bedside report. This paper will discuss a strategy for communication, including management strategies, personal leadership development, managerial decision-making, business function, and leadership strategies.
Management Strategies
In order to reach this goal, a team will be first built to take on the challenge presented. To improve planning, a team will need to be formed, such as a guiding team to be able to create support around the plan (Kotter, & Cohen, 2012). The team will be able to research what is best for the company, while following the legislative processes as well. This team will be responsible for addressing the plan and forming it to how the company would approve of it. This will build on learning and growth goals, to develop education plans on increasing communication within nurses. To develop customer service and meet financial goals, the management by objectives method will be used. First, the guiding team will set goals to implement bedside report in each unit (Daft, 2014). Next, the action plan will be done and reviewing the progress. Corrective action will be taken on those nurses who do not implement bedside report. Lastly, the performance will be appraised each year to reach the 10% a year increase goal. …show more content…
Servant leader is where someone is called to be a servant first, rather than be a leader first (Greenleaf Center for Servant Leadership, 2016). Communication with my followers will be a priority, as the goal is to serve them and make their nursing skills

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