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7. How does the vendor provide evidence that all Company data is properly deleted at the end of the agreement?
Per the contract agreement, RGP will provide an extract of all content to BHE. After receiving confirmation that the data has been received (or after 90 days, if not response is provided), RGP will purge all data from our servers, including all backups and snapshots. We do not currently have a process in place to provide proof of deletion, but we are open to suggestions or discussion on proof that may be requested.
8. Does the vendor acknowledge that all data or documentation created by the Company remains the exclusive property of the Company, must be returned to the Company at the end of the agreement and must be properly deleted by the vendor at the end of the agreement? …show more content…
The policyIQ contract includes the following clauses. (Numbering indicates sections in our standard agreement.)
5.4 Client Data. As between RGP and Client, all Client Data is owned exclusively by Client. Client Data shall be considered Confidential Information subject to the terms of this Agreement. RGP may access Client's User Accounts, including Client Data, solely to respond to service or technical problems or at Client's request.
4.5 Return of Client Data. Upon request by Client made within 90 days of the effective date of termination of this Agreement, RGP will make available to Client for download a file of Client Data in HTML format. After such 90-day period, RGP shall have no obligation to maintain or provide any Client Data and shall thereafter, unless legally prohibited, delete all Client Data in its systems or otherwise in its possession or under its control.

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