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Hrm Case of Accenture

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Submitted By fulvia
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Case 1
1. How does the Accenture People site help Accenture better serve its customers?
By creating social networking site such as Accenture People site will definitely be very helpful for organization to provide efficient service. First, employees would able to access massive information on line in real-time matter to exchange information on work tasks and professional knowledge. Second, a world-wide company such as Accenture can use the site on speeding up their productivities on work procedures and decision making. Third, when there is a problem need to be solved, anyone who works in the company can get on the site and ask for immediate assistances. Above all, when employees use the Accenture’s site to gather correct information in effective way, consequently, they can satisfy their customers with efficient manner.
2. How successful do you think Accenture will be at getting its employees to create their profiles?
Nowadays, because of well-developed technologies, organization can use this advantage to create this kind of networking site to cohere employees. Another advantage for Accenture, employees are supposed to have IT background, therefore, it would be easier for them to build up this Accenture’s site.
3. Can you see any drawbacks related to employees creating their own profiles?
The major concern for creating personal profile in the organization is privacy. In my opinion, privacy should not be the issue at work place as long as the personal profile and information are professional and explicit. However, during the process of information exchanged, sometimes there are misunderstandings occur due to differences of culture, language, gender, and stereo-type and so on. Therefore, it is very important for Human Resource Management (HRM) and Line management to educate and acknowledge employees the appropriate application of social networking site and use

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