Premium Essay

Hrm Quizes

In:

Submitted By skyman
Words 707
Pages 3
Participants: SkyEssays and nrw05 nrw05 2015-03-07 18:48 Question 1 1.
The process of getting detailed information about jobs is known as:
Answer
| | job analysis. | | | job enlargement. | | | job review. | | | job evaluation. |
4 points
Question 2 1.
When an organization structure is strongly based on function:
Answer
| | employees tend to require more experience and cognitive ability. | | | jobs tend to involve teamwork or broad responsibility. | | | the focus tends to be on products or customer groups. | | | workers tend to have low authority working in highly specialized jobs. |
4 points
Question 3 1.
Which of the following is an element in the final stage of human resources planning?
Answer
| | Estimating labor demand | | | Estimating labor supply | | | Program implementation and evaluation | | | Estimating labor surplus/shortage |
4 points
Question 4 1.
Highland Medical Center has had several mishaps over the past few months due to miscommunication of critical patient information between nursing staff during shift changes. To address this, the hospital management has introduced a method whereby the person handing off the care of a patient gets control of the situation by engaging the listener's attention, relays enough information to establish the context of the problem, gives an overall evaluation of the condition, and makes a specific suggestion about the best action to take next. Identify the method described in this scenario.
Answer
| | ETE | | | Delphi technique | | | SQC | | | SBAR |
4 points
Question 5 1.
As manager of a local grocery store, you decide to allow customers to place items on a short conveyer belt to save the cashier the physical strain of bending forward and reaching into carts to retrieve the

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