Premium Essay

Hrm420

In:

Submitted By asdfqwerty666
Words 299
Pages 2
HRM420: Training & Development
Anna Williamson
DeVry University Online

Verizon Wireless Florida Region LTE Training Plan
The Verizon Wireless Florida region Long-Term Evolution (LTE) project implementation team has recently received an influx of new staff. This staff has very little-to-no project management experience, although most are familiar with LTE technology, and there is no current training plan to train new staff in the processes required to turn-up a new cell site. The purpose of this document is to provide a training program to be followed whenever new staff arrives. All project management employees engaged in the LTE project will follow this plan to ensure that everyone is following the same processes consistently.
The methodology used to develop this training plan will be based on the Instructional System Design (ISD) methodology. In ISD, there are seven steps to designing a training program: (1) Conducting a Needs Assessment, (2) Ensuring Employees are Readiness for Training, (3) Creating a Learning Environment, (4) Ensuring Transfer of Training, (5)Developing an Evaluation Plan, (6)Selecting the Training Method, and (7) Monitoring and Evaluating the Program (Noe, 2008).
Anna Williamson, manager of the LTE implementation team, will be responsible for creating and providing the training. The team members will review each step of the process and will provide feedback and buy-in. Once completed, this program will be used throughout the Florida region to deploy the LTE technology.

Section 1 – Training Needs Assessment
Organization: Verizon Wireless, Florida Region, LTE Implementation Team
Introduction:
The Florida Region LTE Implementation team was formed in early 2012 to facilitate the orderly deployment of the company’s 4th generation wireless network. Unfortunately, the staff hired to complete this extremely important project did not

Similar Documents

Premium Essay

Castles Family Restaurant Stage 1

...Jennifer Todaro DeVry University Professor Georgia Katsianis HRM420: Training & Development June 26, 2014 Instrument #1 Pre-Test 1. What are you looking to get out this training? 2. Are there certain areas you want covered? 3. What type of training do you respond best to? 4. Is this training required for your job? 5. Are you willing to stay for the entire training session? 6. What do you know about CSI? 7. What area of CSI are you most interested in? 8. Are there any areas you feel you do not need training in? 9. How long have you been in CSI? 10. Are you excited about this training? Instrument #2 https://www.surveymonkey.com/s/FLW2TC7 Explanation on Measurement The way I would measure the gains that my trainees learned from the training is by using the four steps of Kirkpatrick’s four stages. The first being reaction I will see how the trainees feel about the training in general. I think by them taking the survey I provided it will give me good feedback on this training. It will also help me to know how they feel about having to do this training. Secondly, I will go to his level two which is learning, an example of this is also above by using my pre-test and seeing if I met their expectations in my training. I can also use a post-test as well instead of my survey to see if the information they learned matches in what the initially wanted from my pre-test....

Words: 477 - Pages: 2

Free Essay

Training Plan

...HRM420: Training & Development Anna Williamson DeVry University Online Verizon Wireless Florida Region LTE Training Plan The Verizon Wireless Florida region Long-Term Evolution (LTE) project implementation team has recently received an influx of new staff. This staff has very little-to-no project management experience, although most are familiar with LTE technology, and there is no current training plan to train new staff in the processes required to turn-up a new cell site. The purpose of this document is to provide a training program to be followed whenever new staff arrives. All project management employees engaged in the LTE project will follow this plan to ensure that everyone is following the same processes consistently. The methodology used to develop this training plan will be based on the Instructional System Design (ISD) methodology. In ISD, there are seven steps to designing a training program: (1) Conducting a Needs Assessment, (2) Ensuring Employees are Readiness for Training, (3) Creating a Learning Environment, (4) Ensuring Transfer of Training, (5)Developing an Evaluation Plan, (6)Selecting the Training Method, and (7) Monitoring and Evaluating the Program (Noe, 2008). Anna Williamson, manager of the LTE implementation team, will be responsible for creating and providing the training. The team members will review each step of the process and will provide feedback and buy-in. Once completed, this program will be used throughout the Florida region to deploy...

Words: 1253 - Pages: 6