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Human Capital Concept Worksheet

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Running Head: Human Capital Concepts

Human Capital Concept Worksheet
University of Phoenix
MMPBL/530
September 12, 2011

Human Capital Concepts Worksheet
Concept Application of Concept in the Scenario Reference to Concept in Reading

Behavioral Impact of HRM Practices

Interclean sales staff have been marginalized by the application of new concepts that do not reference their existing skillset. If Interclean had developed a training program around the existing skillsets of their current employees, the employees would feel as if they were participating in the transition, rather than being shuffled around and forced to do the same tricks as the other trainees.
Janet Durham specifically requested that HR keep the employees in the dark regarding the changes, rather than involving them in the process because “it will be a challenge for all of us to play this diplomatically”

The speed with which the changes are to take effect in Interclean is a major factor in this discomfiture, since it accelerates the disenfranchisement of those left out of the loop. “Measures of job performance (or some other reasonable dependent variable, say, the amount of knowledge possessed about a particular topic) are collected among a target group of employees before the group is exposed to a training program. Then, posttraining performance data are gathered and compared to the pretraining measures.” (Dreher & Dougherty, 2001).

Attributes of Staffing Systems

The career system orientation is out of whack at Interclean. The company being acquired, has a better track record of employment in their key players (with an average of 10 years tenure for each) whereas Interclean has only one of four named key players with any long term connection to the company. Even the CEO inherited the company, indicating a passive connection that, despite his passion for success,

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