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Human Performance Technology

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The performance consulting approach to training takes on a different nature and tactic than an instructional designer. By consulting for companies whose (most of the time) aim are for profit, the design of the instructional model needs to be tied in with performance goals of the company, and not necessarily prescribe an instructional systems design (ISD) that focuses on just the design, delivery and evaluation of the instruction itself, if any. By thorough analysis, identification of lackluster processes, and linking to company goals, the performance consulting can greatly enhance the overall performance of an organization. This also involves consulting with management, selling the management on the solutions, and garnering support from several key players within the organization while keeping in mind the need to maintain efficiency and profitability for the organization itself.
Human Performance Technology (HPT) can be defined as an approach using a set of methods and procedures to generate solutions geared towards improving productivity and competence. HPT uses a “systematic” combination of three processes: performance analysis, cause analysis, and intervention selection (ISPI, 2007). In contrast, Training and Development may take up a very similar approach, usually that of analyze, design, develop, implement and evaluate (ADDIE) training efforts as a one-size-fits-all approach to systemic remediation (Pearlstein, 2011). Like Instructional Design, HPT is more grounded in theoretical foundation, empirical research, applies systems of behaviorism and instructional design (Cho & Yoon, 2010). Additionally, Human Performance Technology professionals are now arguing that HPT is overlapping Organizational Development (OD) as well as Human Resource Development (HRD) (Cho & Yoon, 2010). They argue that not only are they helping increase the company’s

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