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Human Resource Management Project

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HRM Project
Performance Appraisal System in Accenture

A critique of the performance appraisal system in Accenture

2011
Santanu Chowdhury (PGP14/297), Abhijeet Yadav (PGP14/256), Kulbhushan Baghel (PGP14/278), Gaurav Patil (PGP14/272), Udit Kapoor (PGP14/309, Pranay Khera (PGP14/320)
Section E Group 5
3/14/2011

Contents Acknowledgment 3 Introduction 3 Importance of the issue 3 Performance Appraisal System in Accenture 4 Interview and Survey 6 1. Set the performance objectives and standards 6 2. Communicate the objectives, standards and expectation to the employees 7 3. Measuring the performance 9 A. Self Input of performance by the employee 10 B. Supervisor input on employee performance 11 C. Supervisor’s Qualitative Assessment 13 4. Feedback by supervisor 15 5. Feedback is stored in the system 16 Recommendation 18 Appendix 18

Acknowledgment
We, gratefully acknowledge the guidance, help and valuable suggestions received from Prof.
T N Krishnan. We would like to thank him for his valuable advice and guidance. We would also like to thank the employees and ex-employees of Accenture India who has given us interview and have taken part in our survey of Accenture performance appraisal system thereby aiding us in the successful completion of the project.

Introduction

Accenture is a global management consulting, technology consulting and outsourcing firm with a workforce of 177000 employees around the world. In India, Accenture has more than 50,000 employees spread across 6 locations. To manage the performance appraisal of such a robust and diverse work force, Accenture has a strong appraisal system in place and stringent policies in place. The topic of our project is critical analysis of Performance Appraisal System in Accenture Services Private Limited, identifying the positives and shortcomings and giving

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