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Human Resource System Service Request Sr-Rm-004

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Human Resource System Service Request SR-rm-004
Riordan Manufacturing is a global plastics manufacturer company and was originated in 1991; founded by Dr. Riordan. He was a chemistry professor who processed polymers into high tensile strength plastic substrates. After many years of operations and expansions, Riordan Manufacturing now has a few different locations; Albany, Georgia; Pontiac, Michigan; Hangzhou, China and the corporate office in San Jose (Riordan Manufacturing, 2003-2006).
Riordan Manufacturing would like a more sophisticated, state-of-the art, information system to help benefit the Human Resources department. Our goal is to analyze the HR system to integrate the existing variety of tools in use today into a single integrated application. The current Human Resource system does not function the way the company needs it to. When Riordan Manufacturing expanded the company to more locations, they tried to do their due diligence to acquire the proper items they would need to function. These items include, but are not limited to, network infrastructure, operating systems, hardware and software. The current situation they are facing affects Riordan’s Human Resource System. The current set up is as follows: San Jose is licensed for a fully integrated Windows based ERP manufacturing, distribution and financial management software application; however, this license does not include application source code. Michigan purchased a vendor developed software application and the attendant source code for their F & A and process application yet, the vendor is no longer in business. This application runs on a pair of DEC Alphas, using the VMS operating system, VAX4000 work stations and programmed in C. Georgia has a different vendor than Michigan. Riordan’s systems run on a pair of AS400’s, using a UNIX operating system. Unfortunately due to the current set up the F &

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