Free Essay

Human Resources Management

In:

Submitted By Maricel28
Words 2759
Pages 12
CURRICULUM VITAE

MARICEL “AISHA” MADRID FUENTES

*: Tower 7, TECOM, Dubai, U.A.E. (: +971567339461/+971555059867 :: madridmaricel@ymail.com /madridmaricel1983@gmail.com

CAREER GOAL: My career objectives can be summaries as follows: to obtain a challenging management, administrative, or technical position as deemed suitable to my skills, experience, and backgrounds, to help a successful organization or company expand further and to help myself grow further professionally, technically, and financially, to become an effective team player in a progressive organization or company. I am a highly trained, multi-­‐cultured, widely-­‐traveled, hard working, confident, mature, self-­‐motivated, responsible, reliable, skilled individual with practical engineering skills, management experience, and consulting methods gained through many years of practical work experience in English, Engineering, Business, and Project Management covering a broad range of construction, petroleum, industrial, marketing, educational, and Internet projects. I am a healthy, friendly, outgoing, open-­‐minded and flexible person. I am a born leader and able to influence others to follow and meet any goal or objective. I don't have any harmful habits. ACADEMIC CREDENTIALS/SUMMARY OF QUALIFICATIONS: Human Resources Management

From: April 15, 2012 to July 20, 2012 (short course) & Project Management Wollongong University Dubai, UAE Bachelor of Science in Public/Private Administration Graduate: June 1999 – March 2003 St. Paul University, Philippines

3rd year level, Degree in Bachelor of Laws Under Grad.: S.Y. 2003-­‐2005 Adamson University (Post Graduate School), Phils. With UAE Driving License COMPUTER & ELECTRONICS/AUTOMATIONS SKILLS: v Operating Systems: Oracle & EPMS System. v Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express, PDF, Net Surfing. v CCTV / DVR SYSTEM v BURGLAR ALARM SYSTEM v FIRE ALARM SYSTEM v ACCESS CONTROL SYSTEM / FINGER SCAN v PABX SYSTEM v AUTOMATIC GATE AND DOOR SYSTEM v WALKTHROUGH METAL DETECTOR v SOUND SYSTEM

CV-­‐Ms. Maricel Madrid Fuentes-­‐Mob.: 0555059867/0567339461-­‐Email: madridmaricel1983@gmail.com

Page 1

CURRICULUM VITAE

TRAININGS UNDERGONE: I have attended and completed training for MS Project, EPMS, Oracle (HR system) and MS Access respectively. Also, completed trainings on Public Relations and Office Management, news writing and well knowledgeable & trained in ISO 9000:2000 & ISO 9001:2008.

PROFESSIONAL KNOWLEDGE, SKILLS, ABILITIES & STRENGTHS: v Knowledge of office practices, procedures, machines, and equipment. Knowledge of correct English usage, spelling, punctuation, and legal terminology. v Knowledge of the organization and composition of business letters, minutes, reports, charts, and numerical and tabular materials. v Knowledge of the techniques of receiving callers, making appointments, giving information, and explaining instructions and guidelines. v Knowledge of the organization and maintenance of filing systems related to the work. Knowledge of administrative hearing and court rules and procedures. v Knowledge of the application of instructions and guidelines to specific problems arising in the work area. v Knowledge of legal terminology and syntax, and of the content, organization, and format of legal documents and correspondence. v Knowledge of court and administrative hearing rules and procedures. Ability to compose correspondence and reports. v Skilled typing ability and knowledge of personal computers, hardware, software, and related applications and systems. v Ability to follow complex instructions. v Ability to apply instructions and/or guidelines as appropriate in the performance of management support activities. v Ability to maintain composure during stressful situations occurring as a result of workloads and/or deadlines. v Ability to communicate effectively. v Ability to select and apply references such as dictionaries, English usage manuals, legal references, procedures manuals, and computer guides. v Ability to use diplomacy and discretion in giving out information and in referring and directing callers and visitors. v Ability to perform mathematical calculations. v Ability to skillfully operate word processing equipment and/or personal computers. v Ability to transcribe documents from written, oral, or computer generated formats. v Ability to interpret instructions and guidelines in order to make decisions and take necessary actions. v Ability to determine work priorities. v Knowledge of the supervisor's and assigned Attorney’s or Administrative Law Examiner’s point of view and priorities. v Knowledge of office organization, workflow, and procedures. Knowledge of forms used in the work. Knowledge of content and format of legal documents. Knowledge of the mission of the legal division to which assigned. Knowledge of the application of instructions and guidelines to specific problems. Knowledge of administrative hearing and court rules and procedures. v Ability to abstract and present significant facts from data. Ability to interpret and apply complex rules, regulations, policies, and procedures. v Ability to analyze and assess services and operations for quality efficiency and effectiveness, and to make recommendations. v Ability to coordinate the work of other administrative support staff within the legal division. Below are My Professional Responsibilities, Experiences & Essential Functions: EXECUTIVE ASSISTANT RESPONSIBILITIES: v v v v v v Maintaining the calendar plan for scheduling and fixing executive meetings. Act as a liaison between the external or internal executives, managers and consultants in coordinating meetings. Assist the clients, partners and executives in presentations and summarizing reports and documents. Manage and prioritize the multiple tasks that have been assigned. Answer the phone calls to the concerned clients and party, without any delay. Schedule the travel plans of the executive management.

CV-­‐Ms. Maricel Madrid Fuentes-­‐Mob.: 0555059867/0567339461-­‐Email: madridmaricel1983@gmail.com

Page 2

CURRICULUM VITAE v v v Act as a representative of the executive in meetings, seminars and conferences. Be ready to delegate the responsibilities of the executive as per the executives' instructions and must have effective decision-­‐making ability. Manage tasks, including registering payments, assisting in the preparation of monthly operating reports, controlling document management, arranging, booking conferences and events. Maintain confidentiality of office forms and files.

v HR & ADMINISTRATIONS:

Independently handled all office administration, which includes processing of contracts, invitations, leases, supplies and utilities. Also, responsible for travel arrangements, conference booking and hotel reservations. The role functions also as purchasing officer thus handling all sourcing and purchasing of office supplies, furniture & fixtures, promotional items and utility services. Responsible for Employee Performance Evaluation and preparation of Training Needs Analysis (TNA) and prepare employment contract, recruiting, hiring, training, orientation for new employee, policy recommendations, team building, salary and benefits, policy recommendation, certificates and separation clearance. Enroll and terminate all employees from benefits packages as needed. Design employee orientation packages and prepare confidential materials for grievance and other personnel-­‐related issues. Human Resources Assistant for several national terminals, which entailed screening and hiring new employees for the company. Monthly presentations given about company benefits while personally assisting employees to select there benefit packages. PROJECT COORDINATOR:

v v v v v v v v v v v v

Coordinating between all the various departments, which are at work in a project. Reporting to the Project Manger’s & Projects Director. Liaising with all the employees that are involved in the project. Keeping a close watch on the budgets of each department. Solving all the employee disputes that arise in the office. Being involved in the project from the planning stages. Helping in the execution of the project. Reporting to the management on the development of the project. Following up on a project even after it is over. Solve all employee problems as they get to work closely with them and they can help them management in getting a great rapport going with them. Quick in solving problems as any delay stall the whole process. Look after the whole project's life cycle.

TENDERING/BID COORDINATOR: v v v v v v v v v v v Supports both internal and external activities and partners involved with bid pricing and proposal processes. Enters, maintains and updates all bid related data. Including pricing and proposal information. Answers customer inquiries by clarifying desired information, researching and providing information. Assists in resolving issues by clarifying problems, exploring answers and providing solutions within the established guidelines. Provides timely follow-­‐ups with customers and especially ensure customer satisfaction is attained. Coordinates Bid processes and Bid plan strategies. Coordinates communications with partners and Sales Reps. Maintains a working knowledge of company products, Catalog contents and field sales personnel. Relies on instructions and pre-­‐established guidelines to perform functions of the job. Compilation & prepare the three types/two of Bidding Envelope such as, Eligibility, Technical & Commercial (these base on the requirements only).

CV-­‐Ms. Maricel Madrid Fuentes-­‐Mob.: 0555059867/0567339461-­‐Email: madridmaricel1983@gmail.com

Page 3

CURRICULUM VITAE LEGAL SECRETARY: v Receives and screens visitors and telephone calls; responds to inquiries on a variety of matters such as the status of pending cases, administrative and court rules, and appeal procedures. v Schedules and arranges meetings and conferences and notifies interested parties; arranges travel for staff including scheduling transportation and making hotel reservations. v Operates keyboard equipment such as typewriters, word processors, and personal computers to docket cases, process information, record notices of hearings or postponements, correspondence, reports, and other data. v Maintains calendars for assigned Attorney(s) or Administrative Law Examiner(s) to ensure no scheduling conflicts and to inform

attorney(s) of court imposed deadlines. v Schedules court appearances, assembles documents and exhibits, keeps check on pending cases to avoid default in filing pleadings, and maintains court dockets and diaries. v Briefs supervisor on matters to be considered before staff meetings and on problems and issues affecting the supervisor’s area of responsibility. v Makes recommendations for improving efficiency and economy of existing operations. Maintains the legal library; researches and locates case law citations upon request. v Assembles and summarizes information from files, newspapers, journals, documents, and other available resources for use by the supervisor, staff, or others. v Serves as liaison between the director of a legal division and staff or others; transmits directives, instructions, and assignments; and follows up on the status of assignments. v Establishes and revises forms, procedures, formats, and standards for office correspondence. v Coordinates the administrative support activities for a legal division. DOCUMENT CONTROLLER: Ensures that candidate information and skills are obtained and entered into Oracle, an HR system used by the company. During my tenure with all the company’s listed below, I was able to arrange and established a corporate library and computerized filing system. v Ensure that the document control function is being performed in accordance with the procedures and in a timely manner. v Ensure that the vendor drawings, hard copies and electronic messages are properly logged into the document control system. v Ensure that all internally prepared drawings are logged in to the document control system and that all issues are properly logged with appropriate transmittal. v Handle the tasks of drawing and processing engineering documents & Communicate effectively with engineering staff on the status of drawings; Organize necessary filing and archiving of technical documents. v Responsible for supporting in analyzing, organizing and managing document management processes and activities. v Handle the tasks of controlling and monitoring documents and assure its compliance with the corporate methodology and procedures. v Provide coordination and monitoring of resources to document service assistants and document controllers about Project Documentation Management activities. v Coordinate with function representatives, document controllers and other document service assistants involved in the project. v Responsible for preserving and maintaining confidentiality of document management activities. v Handle the tasks of supporting and assisting document controller in organizing and controlling reports. BUSINESS SUPPORT:

Responsible for posting of online and print advertisements within the country and monitoring applications statistics. I had organized promotional events and sponsorships. My role was to ensure that administration and secretarial support is performed effectively. This includes, screening telephone calls, handling business correspondence, travel management for Senior Managers and monitoring of office supplies and arranging orders if needed.

CV-­‐Ms. Maricel Madrid Fuentes-­‐Mob.: 0555059867/0567339461-­‐Email: madridmaricel1983@gmail.com

Page 4

CURRICULUM VITAE LOGISTICS ROLE: v Insures proper documentation, including transit documents and customs clearances, exists for shipments. v Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner. v Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures. v Maintain courteous, prompt and efficient customer relations. v Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained. v Plans and schedules appropriate modes of transportation based on daily needs. Schedules the appropriate service line for the situation (across all modes and all trade lanes) to maintain a cost effective balance between customer service and cost of shipment. v Works closely with client’s representative to ensure service satisfaction. Analyzes service failures/ issues and implements performance processes to enhance future service delivery. v Ensures any company policy, systems, and industry related training is delivered to all direct reports as needed. v Leads core team responsible for meeting the following needs of clients assigned to the group. v Develops standardized process for clients assigned to group including SOP, Report requirements, systems needs, and compliance requirements. v Liaisons with other support groups to ensure processes are established. Provides training and handoff to team to ensure they are properly servicing customers based on established requirements. v Responsible for resolving all internal and external client customer service issues in a cost effective and expeditious manner. v Works closely with client’s representatives to ensure service satisfaction. Analyzes service failures/issues and implements performance improvement processes to enhance future service delivery.

PROFESSIONAL WORK EXPERIENCES:

KM PROPERTIES LLC – DUBAI, U.A.E. (March 01, 2011 to Present) Reason: I am seeking a position with a stable company with room for growth and opportunity for advancement. Currently working at KM Properties LLC from March 01, 2011 to present (Multi-­‐task/Clerical Works) as Projects Coordinator/Secretary, CRM Executive, Legal Secretary, Assisting the Management & Office Administrator. KM Properties, a leading real estate company in Dubai and United Arab Emirates, is a fully-­‐fledged real estate developer with a portfolio of residential, commercial and freehold properties; and is strengthening its position as a market leading developer by focusing on the core business of property development locally and internationally to achieve high returns. The company owns a large number of properties in the United Arab Emirates of exceptional quality and value with a selection of properties that can only be described as deluxe due to the high quality of accommodation, decoration and equipment provided, as well as locations and views. CONTROL CONTRACTING & TRADING CO. (PVT.) OIL & GAS – ABU DHABI, U.A.E. (Feb. 05, 2009 to Feb., 2011) Reason: I’m looking for better pay and opportunity for advancement. Worked in Control Contracting & Trading Co. (Pvt.) W.L.L. (Oil & Gas) from February 05, 2009 to December 05, 2010 as Personal Assistant cum Tendering & Bidding Coordinator of Commercial & Projects Director & Projects Coordinator of five (5) Project Managers & as a Company Event Organizer. M/s. Control Contracting & Trading Company (Pvt.) WLL (CCTC) Oil & Gas (http:/www.cctcauh.ae), an Abu Dhabi based Contractors & Engineers (Oil & Gas) with ISO 9000:2000 & ISO 9001:2008 certified and engaged in Offshore architectural, Structural and module fabrication since 1976 (Multi-­‐task).

CV-­‐Ms. Maricel Madrid Fuentes-­‐Mob.: 0555059867/0567339461-­‐Email: madridmaricel1983@gmail.com

Page 5

CURRICULUM VITAE

ASPEN CREATIONS L.L.C.– DUBAI, U.A.E. (July 15, 2008 to January 30, 2009) Reason: Company Transfer Location. Worked in Aspen Creations L.L.C. from July 2008 to January 31, 2009, as a Site Executive Office Administrator & Site Document Controller of General Manager & Project Manager based in Global Village, Dubai U.A.E.Aspen Creations LLC, is a private company specializes in MEP.

COMMANDER GROUP OF COMPANIES – PHILIPPINES (April 15, 2003 to June 30, 2008) Reason: I am looking for better prospects for my career growth & to work abroad. Worked in Commander Group of Companies, from April 2003 to June 2008 as Administrative Staff, Purchasing Officer, Tendering Coordinator (Bidding in-­‐charge -­‐ Sales & Marketing), Executive Assistant to the CEO, Deputy HR Manager (Recruitment Specialist/Selection) based in Quezon City, Philippines. Commander Group of Companies specialized in supplying/providing Security Guards, Manpower, Janitorial & executing CCTV / DVR SYSTEM, BURGLAR ALARM SYSTEM, FIRE ALARM SYSTEM, ACCESS CONTROL SYSTEM / FINGER SCAN, PABX SYSTEM, AUTOMATIC GATE AND DOOR SYSTEM, WALKTHROUGH METAL DETECTOR & SOUND SYSTEMS.

ORGANIZATION/AFFILIATION: Marshall Member (Car Racing/F1/Motorsports) Automobile Touring Club in U.A.E. (ATCUAE) since 2008 to Present. HOBBIES: Volunteering in different events, Travel, Sports, Reading Books, Swimming, and Enjoying Nature, Sampling different cuisines, listening to music and looking for small moments of happiness to cherish.

I, hereby declare that the above-­‐mentioned details are true to the best of my knowledge.

Sincerely yours, Maricel Madrid Fuentes

CV-­‐Ms. Maricel Madrid Fuentes-­‐Mob.: 0555059867/0567339461-­‐Email: madridmaricel1983@gmail.com

Page 6

Similar Documents

Premium Essay

Human Resource Management

...Human Resource Management Sarah Brown HRM/300 October 18, 2012 James Scott Human Resource Management Human resource management (HRM) is an important part of any business. HRM is useful to companys because it is what keeps employees motivated and helps the company achieve goals. This summary will outline what human resource management is, and its functions in business. It will also outline how human resources management plays an important role in the strategic planning in an organization. HRM aids a company in shaping it employee base and eventually the overall success of the company. What is human resource management? “People are definitely a company’s greatest asset. It does not make any difference whether the product is cars or cosmetics. A company is only as good as the people it keeps” (Ash, n.d.). It is vital for managers to have complete knowledge of human resource management (HRM) because people are what keep a company operating. HRM is utilized by managers to connect the abilities of a companys general employee base and its jobs, which will aid both the company and employees in becoming successful. HRM essentially gives a manager the ability to put the worker with the right task, and bring the best out of that work so that it meets organizational goals. Many HRM managers a used to recruit new talent for the company, keeping existing employees inspired, and the training of new and old employees (McNamara, 2012). What is the primary function of human...

Words: 965 - Pages: 4

Premium Essay

Human Resource Management

...Managing Human Resources, 14e, Bohlander/Snell - © 2007 Thomson South-Western © STONE/GETTY IMAGES chapter 15 International Human Resources Management After studying this chapter, you should be able to objective Identify the types of organizational forms used for competing internationally. objective 1 2 3 4 5 6 7 8 Identify the unique training needs for international assignees and their employees. objective Explain the economic, politicallegal, and cultural factors in different countries that HR managers need to consider. objective Identify the characteristics of a good international compensation plan. objective Explain how domestic and international HRM differ. objective Reconcile the difficulties of home- and host-country performance appraisals. objective Discuss the staffing process for individuals working internationally. objective Explain how labor relations differ around the world. PART 6 Expanding Human Resources Management Horizons 639 Managing Human Resources, 14e, Bohlander/Snell - © 2007 Thomson South-Western 640 PART 6 Expanding Human Resources Management Horizons W hen you pick up a newspaper or turn on the TV, you’ll notice that stories are constantly being told about companies competing globally. These stories might include mergers of U.S. and international companies, such as Daimler-Benz and Chrysler a few years ago. Or they might highlight companies expanding into other...

Words: 24258 - Pages: 98

Premium Essay

Human Resource Management

...Introduction Human resource management is an important area for the organization. Regarding human resource management, it is important for the organization to make sure that it is working for the purpose of making sure that it has efficient employees working for it, and the employees carry out the organizational activities in a proper manner. With the help of achievement of targets within the organization, there will be a case that the organization shall be in the position to have its targets achieved in case, there will be a situation that the organization will ensure that it provides good opportunities to the employees and cares for the safety of the employees to a larger level in the future. Key Functional areas of Human Resource Management The first functional area of human resource management is training provided to employees within the organization. Training is a process which is designed for providing knowledge to employees and skills for the purpose of carrying out the organizational activities. Second functional area is compensation and benefits for the employees (Martin, 2008). Regarding compensation and benefits, the employees in the organization are provided rewards for their better performance in the workplace at a point of time. The rewards are provided to the employees for the purpose of motivating them to a larger level. Third functional area is regarding safety and health of employees. The organization ensures that the activities of the organization are...

Words: 1223 - Pages: 5

Premium Essay

Human Resource Management

...HUMAN RESOURCE MANAGEMENT 1. INTRODUCTION Human resource Management is, perhaps, the oldest and most widely researched subject in management. Yet, as technologies change, cultural diversities occur and people’s expectations undergo fundamental shifts towards newer and newer dimensions. For instance, professionals are gaining more say in the running of organizations. Even where governance is by people who own the majority stakes, their own positions and the respect they command are contingent upon their competence rather than ownership. (Ahuja, 2005 880) “ Management is the art of getting things done through other people. Management is the dynamic, life-giving element in every business. Without it the resources of production remain resources and never become production.” (Sharma, 2004 11) This definition emphasizes that the managers achieve organizational objectives getting things done through the employees. Human resource Management is very essential for successful running of an enterprise. It ensures proper use of physical and human resources by deriving the best results. It leads to efficient performance and higher productivity. Human Resource Management is very essential for every organization to make productive use of human physical and financial resources or the achievement of the organizational goals. It helps in determination of objectives. No organization can succeed in tits mission...

Words: 5271 - Pages: 22

Premium Essay

Human Resource Management

...Unit 6.1 Human Resource Management Level 6 15 Credits Sample Assignment To succeed in this unit, you are required to complete two assignments. You must ensure that you cover all the assessment criteria for this unit over the two assignments as indicated. . Assignment One You have been invited to contribute an article to the journal ‘Personnel Today’. The journal is commissioning a series of articles introducing principles of Human Resource Management (HRM) to senior managers from other functional management areas. The first article is entitled ‘Ensure the success of your business through effective human resource strategies’ Your article must be suitable for senior managers and written in a style appropriate for a professional journal. You should refer to relevant theory. You may use diagrams and illustrations if you wish. The article must cover: • A definition of strategic human resource management and a comparison of at least two models of strategic HRM • Reasons for the importance of HRM in organisations • Explanation and analysis of an HRM framework • Explanation of the HRM process and how strategies are developed • An assessment of the roles in strategic HRM This assignment covers assessment criteria 1.1, 1.2, 1.3, 2.1, 2.2, and 2.3. A bibliography must be attached. Assignment Two Case Study Read the information about British Airways. Carry out further research by reading the latest BA annual report and articles related...

Words: 752 - Pages: 4

Premium Essay

Human Resource Management

...Human Resource Management Introduction Human resources management is defined as a scheme of activities and strategies that focus on how to manage employees successfully at all levels of an organization to achieve organization objectives (Byars & rue 2006). According to Stone (2005) HRM is important to determine the effective and efficient use of people in achieving the organization’s strategic, business objectives and the satisfaction of individual employee needs. In order to have a successful HRM it is important to have a strategic HRM, strategic HRM is the process of interconnecting the HR purpose with the strategic objectives of the organization in order to increase performance (Bratton 2013). There is several importance of strategic HRM which is to focus on performance and consistency of its business, bridge between business strategies and human resources practices, identifying and analyzing the external opportunities and threats may impact to the organization, and help companies work harder to meet the needs of their employees (Mathanas 2011). SWOT analysis is part of strategic HRM due to SWOT can determine the future of an organization that are referred to strategic factors. SWOT analysis in HRM is defined as a tool that helps organization assist issues within external which includes assessment of strength, weaknesses, external opportunities and threats, and provides an outline for strategic decision making in HRM (Colbert 2013). According to Chen & Brunenski...

Words: 2431 - Pages: 10

Premium Essay

Human Resource Management

...Question 1 When an organization encounters extreme turnover, the organization will suffered in terms of brain drain that is considered as the loss of skills, power, and human resource. However organizations that have little turnover will achieve their objectives. There are two types of turnover, that this essay will focus on as well as the causes and ways that can be used to counter both turnovers. Firstly, turnover refers to leaving the organization because of employees not being happy with their employer’s decision or attitude, which creates job dissatisfaction occurring from negative treatment. Involuntary turnover occurs when the organization causes depression or dissatisfaction by terminating employees, in simple terms “turnover initiated by an employer (organization)” (Noe, et al., 2011). Voluntary turnover refer to employees reaction against bad situation offered by the organization or in other words, “turnover initiated by individual employee” (Noe, et al., 2011). These two turnovers lead the organization into “brain drain” in terms of human resources and negative publicity. Secondly, involuntary turnover is used by the organization for reasonable reasons to encounter the change and also to avoid harassment and other activities that can put the organization into serious issues in the future. Noe (et at, 2011) stated two causes of this kind of turnover which is “drug use” and “downturn”. Employee who use drug but not only drug, harassment activities within the organization...

Words: 1432 - Pages: 6

Premium Essay

Human Resource Management

...Within the past 100 years organisations have seen significant changes in the markets they operate within. Increasing flexibility, globalisation and fierce competition from emerging economies have been the fundamental drivers modelling the human resource management field to become what it is today. Motivation has always been an issue for many businesses, and the ‘traditional’ methods of attempting to solve this problem have been to slightly increase the employee’s wages, in the hope that they would respond by increasing their effort. However in the UK, nearing the end of the nineteenth century, firms such as Cadburys and Quakers began providing accommodation and education for their workers (Wilton, 2011). This marked the initial shift in the nature of the employment relationship, and drawing on Maslow’s hierarchy of needs it can be seen that this would help satisfy the two basic tiers of ‘psychological’ and ‘safety’ (Maslow, 1954). This essay aims to critically evaluate the concept of the psychological contract, then analyse why in managing the modern day employment relationship and understanding of the psychological contract is important, relevant theories and academic models will be used where appropriate. The question will be addressed in three sections; firstly the concept and history of the psychological contract will be briefly covered, secondly and critical focus will be shown towards the concept of the contract, and finally we will examine the practicality of utilising...

Words: 3165 - Pages: 13

Premium Essay

Human Resource Management

...According to Pilbeam and Corbridge Human Resource Development can be defined as the activities involved in organizing individual and collective learning processes aimed at the development of both employees and the organization. This is concerned with the provision of learning, development and training opportunities in order to improve individual, team and organizational performance. The Human Resource Development process main intention is to improve employees’ career goals and achieve the organization’s objectives in the long run. Organizational learning and development is defined as, the organizational process of developing people which involves the integration of learning and development processes. This process involves enhancing personal competence, adaptability and employ ability. Human Resource Development seeks to improve the skills of the workforce which would positively contribute to the overall success of the organization. A Learning style refers to an individual’s habitual and preferred way of perceiving, organizing, and retaining knowledge and it explains individual differences for stimuli recognition and processing. The learning styles preferred and adopted by individuals often differ therefore, HR must be aware of individual preferences in learning, employee training and development programs in order to design and implement effective programs. The two learning style models that has the most relevance in management are Kolb (1984) and Honey and Mumford (1986). ...

Words: 345 - Pages: 2

Premium Essay

Human Resources Management

...1.0 INTRODUCTION Good strategic Human Resource Management (HRM) policy contributes to the overall business strategy. HRM seeks to strategically integrate the interests of an organisation and its employees, it is much more than a set of activities relating to the coordination of an organisations human resources (Stone 2010). HRM can either assist a company achieve great outcomes or it can be the underlying issue. HRM is either part of the problem or part of the solution in gaining the productive contribution of people. (Stone 2010) I chose Training and Development as it is at the heart of HRM in maintaining standards and performance. Training also has to support the companies underlying direction and ethos, as well as support Key Performance Indicators for its staff. There are many challenges and changes that are occurring in the workplace worldwide. Corporations are structured differently requiring different approaches, some are very much pyramidal while others like Apple who have very much a flat structure and employees are now able to become more autonomous and work from home or even work from other countries. I will discuss some of the inherent challenges within organisations and the HR response to them. 2.0 CHALLENGES Training challenges will often occur through poor HR policy. Poor employee selection often results in training programmes which produce poor results and limited outcomes. This happens when you employ the wrong people. The wrong people...

Words: 2260 - Pages: 10

Premium Essay

Human Resources Management

...1.0 Introduction Human Resource Management (HRM) is the process of people management within companies and organization, as well as that of managing Inter-personal relationships. Both of these processes are important for ensuring business growth and success. The research question of this study is on how the recruitment policy coherence initiative on employment in Malaysian industry. The previous research that was done by Jomo K. S. and Wee Chong Hui on this topic is lack of explanations on how the companies use the recruitment process to attract, screen, and select the qualified person for the job. For this research the hypotheses that can recruit the right person for the right position to improve the work place. 2.0 Research question How effective is a recruitment process in the government sector? 3.0 Importance of the research This research is important as to prove that right recruitment of employees do have impact on their job performance. This study will help the employers to understand the importance of the right recruitment of the employees especially for those who are working in the government and private sector. In other hand employers can use this research study as guideline to recruit the employees. 4. Literature Review 4.1. E-recruiting process Finding a job in government sector can be a frustrating experience for many people; the process is long and convoluted, and can be very confusing especially when the government uses e-recruiting...

Words: 1468 - Pages: 6

Premium Essay

Human Resources Management

...Human Resources Management Midterm Exam: Training and Development Plan for the Holiday Inn Human Resources Management Training and Development Plan for the Holiday Inn There are a variety of employees who may come to work for Holiday Inn which are experienced and others whom are non-experienced. Some individuals require more training than others but everyone is required to go through training. Training and development is a key concept for Holiday Inn because this depends on how much knowledge and skills an employee will develop for their assigned role. We are sure that the time we are putting in for training will become an enormous benefit for Holiday Inn’s future and reputation. Our training and development plan includes hiring 50 employees whom will assume the roles in front desk operations, housekeeping, and general administrative duties. Since there is a large number of Spanish speaking individuals in Miami, training will be offered in English and Spanish. Training and development will begin on an online basis where employees may access training modules at anytime. Training will also include hands-on training pertaining to each individual’s job role. As we plan our strategic approach for training and development, the following four phases will be implemented; (1) needs assessment based on the firm’s competitive objectives, (2) program design, (3) implementation, and (4) evaluation. Phase...

Words: 847 - Pages: 4

Premium Essay

Human Resources Management

...Human Resources Management This paper will examine human resource strategies, policies and practices and how they relate to the JetBlue Airways case: Starting from Scratch, by Jody Hoffer Gittell and Charles O’Reilly, 2001. We will identify national equal employment opportunity laws that impact JetBlue's hiring practices. We will take a look at their internal and external recruitment methods, personnel selection process’, and their use of the 360-degree feedback evaluation as a performance appraisal method. Lastly, we will discuss discretionary employee benefits and how JetBlue incorporated at least three discretionary employee benefits in their start-up and ramping up process. National Equal Employment Opportunity Laws The National Equal Employment Opportunity Laws began in this country after the end of the Civil War, with the Civil Rights Act of 1866 that is based on the Thirteenth Amendment to the U.S. Constitution. The act declared that "all persons born in the United States not subject to any foreign power, excluding Indians not taxed," were citizens of the United States. Such citizens were "of every race and color" and "without regard to any previous condition of slavery or involuntary servitude." As citizens they could make and enforce contracts, sue and be sued, give evidence in court, and inherit, purchase, lease, sell, hold, and convey real estate and personal property. Persons who denied these rights to former slaves were guilty of a misdemeanor, and...

Words: 2360 - Pages: 10

Premium Essay

Human Resource Management

...Human Resource Management (HRM) is the art of people resource management in an organization. The main duty of HRM is to acquire, develop, retain talent and align or match the work force skills and talents in accordance to the objectives and needs of the company. For an organization to perform well in terms of efficiency, productivity, specialization and achievement of its objectives, it must utilize the abilities and capabilities of its employees to the maximum. Management of three critical areas namely skill matching, remuneration and recruitment is the best way to retain talented employees. This will in turn determine the level of well being of the business in terms of product or services sales, satisfaction of customers/ clients and profitability of the business. Hence, managers should ensure talents staffs are satisfied through programs that engage them, empower them and motivate them to continue working for the organization to the best of their ability. Research show that employing a new employee after dismal costs the company a third of the income earned by that particular staff apart from other related costs such as work disruption, induction cost of the new employee, time taken to be assimilated into organization team and the expertise lost that would have been used for production (Anders, 2012). II. Discussion Mentoring and career development programs create an attractive atmosphere for talented staff because of the growth aspect attached to it. They provide direction...

Words: 732 - Pages: 3

Premium Essay

Human Resource Management

...Unit 6.1 Human resource Management Table of Content Content............................................................................................................................Page Introduction....................................................................................................................3 LO 1................................................................................................................................3 Strategic Human Resource Management........................................................................3 Strategic Human Resource Management Model............................................................4 Importance of SHRM.....................................................................................................4 Framework of SHRM.....................................................................................................5 LO2.................................................................................................................................8 HRM process..................................................................................................................8 Roles in SHRM..............................................................................................................9 Development and implementation of HRM strategies..................................................10 LO 3............................................................................................

Words: 4642 - Pages: 19