Premium Essay

Human Services Professional Case Study

In:

Submitted By dianitarojas
Words 820
Pages 4
Human Services Professional Case Study

BSHS 355
September 16, 2014

Human Services Professional Case Study
In this paper, the role of a social worker will be addressed. A Human Service professional has, in its hands, the responsibilities in the life of the clients and families they meet. The tremendous and arduous responsibilities they take on include, but are not limited to, the well-being and care of people and their communities. Such roles can be helping others manage the care of a family member, assisting individuals experiencing problems with family relations and conflicts, dealing with changes that come with growing old, aiding those suffering mental illness and or those individuals struggling with addictions. Briefly put, the field of Human Services requires that professionals become part of the safety net in society and empower individuals to make a positive impact in their personal life. In the case study of “Real Life Human Services Work”, Francine Licate, C.S.W. explains, in detail, her responsibility as a licensed clinical social worker and director of Social Services in a skilled nursing facility.
The social worker in the case study displays characteristics of an effective helper. An effective helper has accurate empathy for her clients (O'Hagan, 2007). The helping relationship begins with the development of trust and empathy and the understanding of the clients’ pain. Compassion and understanding assist the social worker to identify with a problem. She acknowledges how heartbreaking it is to watch the family submit the care of their loved ones to the institution. She also reveals warmth as she interacts daily with residents, families, and staff in the institution and has absolute desire to help.
Values are important in influencing the use of her skills and professional ethics, guides her actions on a daily basis. The social

Similar Documents

Free Essay

Human Services Delivery

...Human Services Delivery Student’s Name University Table of Contents 1.0 Introduction……………………………………………………………………………..3 2.0 Practice Setting………………………………………………………………………….3 3.0 Identification & Analysis of objectives…………………………………………………..5 4.0 Innovative change to program…………………………………………………………...6 5.0 Research design……………………………………………………………………….....6 6.0 Study Sample………………………………………………………………………….....7 7.0 Ethical considerations…………………………………………………………………....7 8.0 Measuring client progress……………………………………………………………..…8 9.0 Threats to validity…………………………………………………………………..……9 10.0 Use of data from the evaluation…………………………………………………...….9 11.0 Conclusion…………………………………………………………………………....10 References………………………………………………………………………………….…11 Human Services Program 1.0 Introduction Human services delivery refers to a broad and unique approach to meeting human needs and their respective objectives, Woodside & McClam (2002).According to Larson (2004), it requires the use of a unique interdisciplinary approach that mainly focuses on prevention and remediation of problems. The secret for a successful human services delivery is improving the quality of life by simply being committed, Gilbert (2008). This profession mainly improves service delivery systems by addressing quality, accountability, accessibility and coordination of stakeholders whose profession is services delivery, Finn (2000). Community support skills are must have prerequisites...

Words: 2490 - Pages: 10

Premium Essay

Traveller

...learning is a case study that involves discrimination towards a patient who is part of the traveling community. This practice based learning is a case study that involves discrimination towards a patient who is part of the traveling population within our society. My group colleagues and I decided to use the same methods of collecting information as in the previous case studies. I feel very frustrated because there is a lot of ignorance within our society, lack of information and understanding of people who disregard others because of were they come from. Firstly I make reference to the NMC’s guidance on anti-discrimination practice; As a qualified nurse I am personally accountable for my practice, and when caring for my patients I must; 1.1 Respect the patient as an individual 1.2 Protect and support the health needs of individuals 1.4 I have a duty of care to patients, who are entitled to receive safe and competent care. 2.3 As a registered nurse I am personally accountable for ensuring that I promote and protect the interests and dignity of patients and clients, irrespective of gender, age, race, ability, sexuality, economic status, lifestyle, culture and religious or political beliefs. 2.4 I must promote the interest of patients. This includes helping individuals and groups gain access to health and social care, information and support relevant to their needs. The NHS is accountable for all acts and omissions that relate to equality and human right legislation...

Words: 4035 - Pages: 17

Premium Essay

Analysis Paper Draft

...work environment My professional role is the director of a faith base substance abuse residential recovery organization in Kansas City, Missouri for homeless women, committed to overcoming their addiction and becoming responsible, productive drug and alcohol free members of the community. Author’s Tsai, Rosenheck, Kasprow & Mcquire (2012) study differentiated between programs that were once religious but are now secular from programs that have always been secular and programs that currently have a religious orientation. As a director for a non-profit organization and private business owner, this organization is to be considered a “service provider” facility, working directly to house, heal, feed, clothe, and educate females experiencing homelessness. Supervise a staff of 10, including an assistant director. B. Describe the population The organization would provide services to 30 single females in a Bible-based residential recovery program. Funded by Federal, State, City and private funders. The funding will be used for staff salary, food, utilities, up keep of the building, etc. Females would range from 25-45 years of age. C. Identify the appropriate code of professional ethics Ethical Standards of Human Service Professionals (2015), Retrieved from http://www.nationalhumanservices.org/ethical-standards-for-hs-professionals 1. Inform consent – Standard 2 Human service professionals obtain informed consent to provide services to clients at the beginning...

Words: 3555 - Pages: 15

Premium Essay

Case Study Review

...Through case studies, researchers and experts are able to study a person and create a hypothesis about an individual’s life. Case studies are read and evaluated by professionals with experience and they are able to identify problems and offer solutions with various treatments. For us as students it is a great way for us to acquire knowledge in how to study a case and be able to form our own theories and solutions. Through case studies we are able to get a glimpse of the problems that people in society face daily and develop our own conclusions and offer solutions and interventions that will assist them in overcoming dilemmas. As professionals one day we will have the opportunity to do a real case study and be able to solve with interventions and strategies that we find resourceful for our clients. In this case study, I chose to analyze Alberto a Latino student that was referred to the college counseling center by his physician. I will analyze Alberto’s life style and come to a conclusion of how his environment and living arrangements are affecting him in school and figure out what is causing the symptoms he is having. I will resolve his issues to the best of my ability, I will have to research to gain the knowledge necessary to develop strategies and techniques to assist Alberto. If necessary I will collaborate with other professionals to find the best resources and treatments available to assist Alberto in his crisis. Alberto is a Latino young man that was referred to a community...

Words: 892 - Pages: 4

Premium Essay

Case Study

...Case Study Eman Hasan BSHS422 July 15, 2011 Instructor: Dr. Princess Clarke Case Mother of four, Maria Gonzales was 30 when she sought help with her saddening situation, six months after moving into the community from Guatemala. Her husband, the family’s only means of support, was last heard from when he decided to travel within Guatemala with hopes of finding work. Intake A primary intake is required before any assistance can be presented to the client. The history of Mrs. Gonzales and her family must be taken into consideration as a foundation from which the human service professional should start working. Research should include such topics as medical, mental and demographical situation. All will be included in a file that will be used as Mrs. Gonzales’ records, on which to build the case to be started. This record will also be a great way for the human service professional to seek a needed translator or any other means of help needed to find additional information that may be needed with fathoming the family’s necessities, such as housing or even possible employment. The information for the intake will, in the mean time, have to be attained from Mrs. Gonzales, her children and anyone that the considered a close individual to the family. This will be used, and will be considered very valuable information about the family’s physical and mental welfare. All of the basic information of the family structure must be the main topic, for the time being...

Words: 942 - Pages: 4

Premium Essay

Past, Present, and Future

...Fletcher Interdisciplinary Capstone/480 May 30, 2012 Cheryl Burleigh Title of Paper The purpose of this paper is to reflect on one’s personal and professional lives’ during his or her program study at University of Phoenix. I will reflect on one’s growth while looking at the effects of completing the Human Services degree program of current and future professional goals. In this paper, I will discuss one’s views of learning, influences of personal growth and development including professional competences and career goals. Additionally, this paper evaluates areas of growth of skill orientation of core courses, which includes general education and poses areas of recommendation that can enhance the curriculum at University of Phoenix. Lastly, this paper analyzes the effects completing an undergraduate degree program while giving insight of lifelong learning goals (University of Phoenix, 2012). Assessment of one’s personal and professional growth and development enhances awareness and brings accomplishments to the forefront. Personal and Professional Growth As I reflect on personal and professional growth prior to completion of one’s degree program, I realize that one has been empowered by great deals of faculty and staff at University of Phoenix, which has influenced personal and professional growth. People, places, and things easily deterred me in the past however; since enrollment of one’s degree program, empowerment, and mentoring of faculty, I have learned...

Words: 2030 - Pages: 9

Premium Essay

A Look at Human Trafficking

...A Look at Human Trafficking Nicole Kohrmann Liberty University Abstract There is a world full of passionate people that want to bring awareness to human trafficking. Human trafficking exists on a global level affecting many men, women and children, in a variety of countries. Although there are some case studies available that involve this criminal activity, the lack of recorded data complicates the continued progress forward on the awareness of the real existence of human trafficking. The lack of data has a lot to do with the covert nature of human trafficking and the hidden activity that it is. The government will need to continue to amend the laws that are already in place, in order to prevent and catch traffickers before they reach their victims. Strong training for our law enforcement, our healthcare providers and any other agencies that may be involved also needs to be put in place. Continuing to create awareness will bring human trafficking to the surface for a difference to be made in the lives of the victims. Introduction On a global level human trafficking is an issue that continues to gain increasing awareness, as agencies in human services, law enforcement and health care professionals become more involved and aware of the problem. Human trafficking, according to the United Nations convention, is defined as; “the recruitment, transportation, transfer harboring, or receipt of persons, by means of the threat or use of force or other forms of coercion, of...

Words: 4461 - Pages: 18

Premium Essay

An Essay on the Changing Role of the Human Resource Department.

...Twente University in the Netherlands. The research is the terminal of the program Human Resource Management. Doing this research not only improves my skill on literature searching, information analysis, but helps me to gain more profound knowledge about e-HR. During the research, I have got great support from several persons, and now, here is the opportunity to thank them. At first, I give special thanks to Jiajie Li, my boyfriend. He accompanies with me during the whole research period. Besides dealing with my impatient and anxious attitude, he also put great effort on improving my thesis. His optimistic and serious attitude influences me, and makes me continue the research with better and better results every time. His support is very meaningful for my research period. Secondly, I would like to thank Ms. Tanya Bondarouk, and Prof. Jan Kees Looise for their excellent support, feedback and guidance. Both of them give me fruitful advice on how to improve my work. And they always give me timely feedback on my work, which encourages and makes me belief that I can hand in a satisfactory report under the effort. At last, I would like to thank my family and friends for supporting me not only during this research period, but also throughout my life, my study and everything I undertake. Yu Long Den Haag, March 2009 I Management Summary Information technology is expected to improve the performance of Human Resource Management (HRM) by shifting its focus from administration or personnel...

Words: 28042 - Pages: 113

Free Essay

Factors Affecting

...Nationality: Kenyan ID No. 12754448 Marital Status: Married Religion: Muslim CAREER OBJECTIVE To work in a challenging and dynamic position in an area of Professional Human Resources training, development and Knowledge management, with a view of integrating creativity, team work and research to provide practical way forward that will map comprehensive strategies for human capacity development PERSONAL PROFILE • Good communication and interpersonal skills with ability to relate to people at all levels. • Ready to learn and take instructions. • Strong team leadership character, trustworthy and reliable personality. • Excellent endurance and ability to work under pressure and dead lines. • Able to mix and socialize quickly with people of diverse cultures and background. • Strong ambitions for success with equally focused determination and stamina to achieve. EDUCATIONAL BACKGROUND Date Institution/Award 2007 – 2012 Jomo Kenyatta University of Agriculture and Technology, School for Human Resource Development. Doctor of Philosophy in Human Resource Management 2005 – 2007 Jomo Kenyatta University of Agriculture and Technology, School of Human Resource Development. Master of Science in Human Resource Management 2002 – 2005 Egerton University – Njoro Bachelor of Education, Second Class (Honors) Upper Division 1995 – 1997 Kagumo College ...

Words: 2494 - Pages: 10

Premium Essay

Fundamental Research

...Research in Human Services Yolanda M. Long BSHS/382 Research and Statistics for the Social Sciences March 17, 2014 Michael A. Keitler, MA Fundamentals of Research in Human Services This paper will define the term scientific method and how it relates to research in human services. The process to evaluate the research must incorporate steps needed to identify the problem, analysis the data, and finally form a conclusion. The paper will further explore and define the differences between quantitative and qualitative research in the human services field and the scientific method behind the research. An example depicting a quantitative research, qualitative research, and mixed method research will be covered as well as how scientifically sound research can support the functions of a human service professional. Scientific Method and how it Relates to Human Services Research The Institute Innovation in Health and Human Services at James Madison University defines Scientific Method as the collection of quantitative and/or qualitative date for studies that incorporate logical design and are replicable. The measures, procedures, and analysis are informed by best practices in the field, and the findings are interpreted within the context of the extant research literature (para. 5). Scientific method is important to the field of human services as professionals try to assist clients through reliable data previously captured. If a client is dealing with abuse issues the human services...

Words: 1112 - Pages: 5

Premium Essay

A Social Worker Case Study Summary

...A Social Worker Case Study Phoenix A Social Worker Case Study The social worker in the case study displays characteristics of an effective helper. An effective helper has accurate empathy for her clients (O'Hagan, 2007). The helping relationship begins with the development of trust and empathy. The worker seems to understand the clients’ pain. Compassion and understanding assist the helper to identify with a problem. The employee acknowledges how heartbreaking it is to watch the family submit the care of their loved ones to the institution. The worker has absolute desire to help the clients recover. She reveals warmth as she interacts daily with residents, families, and staff in the institution. Values are important in influencing the use of her skills. Professional ethics guides her actions. The social worker treats the residents with respect, dignity, and integrity. As a human service professional, she is expected to maintain confidentiality about clients’ condition except in cases where there is suspected danger or harm to themselves or others (Doel, 2012). Her prior work experience motivated the use of her skills. She is thorough in what she does. She obtains a comprehensive psychological report on each client and draws decisions from the history obtained from the assessments. At community level, the social worker plays the role of advocacy. She is persuasive, assertive, and patient in her day-to-day...

Words: 355 - Pages: 2

Premium Essay

Approaching Ethical Dilemmas

...Approaches to Ethical Dilemmas Chad Culhane BSHS 335 November 17, 2014 Erick Shear   Approaches to Ethical Dilemmas The human service field encompasses a variety of societal issues, where the professionals are educated and trained to treat their clients with respect. They conduct their work according to the ethical standards suited for their accompanying agency, which is necessary due to the sensitive nature of social work. The majority of the cases social workers handle stem from individuals who have trouble caring for themselves and or the loved ones around them, so they seek assistance to deal with the specific issues they face. Going forward, we will examine the case of Shandra, a senior in her final semester of the Health Information Management (HIM) program. She has accepted a position as part of her Professional Practice Experience at St. James Medical Center in the HIM department, where her fiancé is the Assistant Director of Respiratory Therapy at the same hospital. The conflict of interest this situation imposes on the professionals is the first red flag of this case study. We later learn that there was a rumor going around the medical center that the Director of Respiratory Therapy had developed a malignant condition in the brain. Shandra’s fiancé is next in line for this position so she took it upon herself to pull up the director’s health chart and found out that the rumors were true, a blatant violation of the ethical standards set by the American...

Words: 1045 - Pages: 5

Premium Essay

Critically Evaluate the Relationship Between Applying the Law and Social Work Values in a Child Protection Case Study in Northern Ireland Case Study.

...Critically evaluate the relationship between applying the law and social work values in a child protection case study in Northern Ireland case study. Social work is a value-based profession, and one of the core capabilities, at all career levels, is recognising, and where appropriate addressing, personal and professional values and prejudices. It is not uncommon, for the law to be seen as a critical component in developing provision and strengthening professional practice. According to the College of Social Work, in social work professional practice we work with some of the most disadvantaged and marginalised individuals, families and communities, often at the most difficult points in their lives. When parents do need help, they still want to be in control and indeed in the vast majority of families they should be it is important that a balance between intervention and assistance is maintained. (2009 NIRFPS) Since the late 1980’s there has been an increasing awareness of the impact of oppression and discrimination on clients and communities (Thompson, 2001). In 1997 Thompsons Theory called the PCS model recognises oppression and discrimination from a Personal, Cultural and Structural perspective. In the Code of Ethics of Social Work it is stated, respect for human rights, commitment to promoting social justice and professional integrity are at the core of social work practice throughout the world, but in actual practice of implementing the law there is a stark contrast...

Words: 1397 - Pages: 6

Free Essay

Unit 4 Project: Baby Kim Case Study

...Unit 4 Project: Baby Kim Case Study Debra Anderson Kaplan University HN144-05: Human Behavior and the Environment Professor Beverly Adams November 8, 2010 The ethical standards that relate directly to the Baby Kim Case are the entire list statements, numbers one through nine. As a human service professional you will need to make it clear to your clients the purpose, goals, and natures of the relationship prior to starting services and negotiate with them an acceptable plan, as well as inform them of the limits of the relationship. As a human service professional you will respect the integrity and welfare of the client at all times. Each client is treated with respect, acceptance and dignity. Clients should be treated as you would want to be treated yourself in these circumstances. Clients are more open to accept help from someone they feel is not judging them or looking down on them. Human service professionals will protect the client's right to privacy and confidentiality except when such confidentiality would cause harm to the client or others, when agency guidelines state otherwise, or under other stated conditions. Human service professionals inform clients of the limits of confidentiality prior to the onset of the beginning of services. Confidentiality must be respected to ensure trust and to maintain the client’s rights, except when they are endangering others with their actions. If it is suspected that harm or danger will occur to others due to the client’s...

Words: 1048 - Pages: 5

Free Essay

Motivation

...Design/methodology/approach – The analysis builds on a three-category taxonomy of motivation, adding ‘‘hedonic’’ motivation to the traditional dichotomy of ‘‘extrinsic’’ and ‘‘intrinsic’’ motivation. It uses case studies gleaned from the literature to explore the interactive effects between the different motivators in two different types of knowledge-intensive organisations: professional bureaucracy and operating adhocracy. Findings – Within a professional bureaucracy, the social dilemma of knowledge sharing may be overcome through normative motivation, with provision of hedonic motivation through extrinsic incentives such as training and career progression. In an operating adhocracy where interdependent teamwork is vital, it may be overcome through normative alignment reinforced by intensive socialisation. Extrinsic motivators that align with hedonic motivation may also reinforce the propensity for knowledge sharing. In both organisational types, financial extrinsic incentives do not appear to be relevant on their own, and may ‘‘crowd out’’ other motivators. Research limitations/implications – The cases reported were chosen from the existing literature and, although many were not designed specifically to address motivational issues, suggestive conclusions are drawn. Most of the cases were drawn from organisations rooted in the Anglo-American context and thus care would be needed in generalising the findings to organisations in...

Words: 9851 - Pages: 40