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United States Department of Agriculture Food Safety and Inspection Service FSIS Directive 1240.1 REVISION 5

Communicating With External Entities

COMMUNICATING WITH EXTERNAL ENTITIES TABLE OF CONTENTS PART ONE—BASIC PROVISIONS Title I. II. III. IV. V. VI. VII. PURPOSE . . . . . . . CANCELLATION . . . . . REASON FOR REISSUANCE REFERENCES . . . . . . ABBREVIATIONS . . . . . DEFINITION . . . . . . . GENERAL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page No. . . . . . . . 1 1 1 1 2 2 2

PART TWO—COMMUNICATING WITH ELECTED OFFICIALS, THEIR STAFFS, AND THE MEDIA I. CORRESPONDENCE . . . . . . . . . . A. ECIMS . . . . . . . . . . . . . . B. CPAO . . . . . . . . . . . . . . C. Inquiries . . . . . . . . . . . . . TELEPHONE CALLS . . . . . . . . . . . MEETINGS, BRIEFINGS OR INTERVIEWS, AND CONFERENCES . . . . . . . . . . . SOCIAL MEDIA OUTREACH . . . . . . . . ADDITIONAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 3 3 4 5 5 6

II. III. IV. V.

. . . . . . . . . . . . . . . . . .

PART THREE—COMMUNICATING WITH OUTSIDE ENTITIES OTHER THAN THE MEDIA AND CONGRESSIONAL OFFICES Title I. II. III. IV. APPLICABILITY. . . . . . . . . . . . . . AUTHORIZING OFFICIALS . . . . . . . . . AUTHORIZATION . . . . . . . . . . . . . GUIDANCE . . . . . . . . . . . . . . . ATTACHMENT 3-1, QUESTIONS AND ANSWERS . . . . . . . . . . . . . . . . . . . . . Page No. . . . . . 7 7 7 8 9

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UNITED STATES DEPARTMENT OF AGRICULTURE
FOOD SAFETY AND INSPECTION SERVICE
WASHINGTON, DC

FSIS DIRECTIVE
PART ONE—BASIC PROVISIONS

1240.1 REVISION 5

1/26/10

COMMUNICATING WITH EXTERNAL ENTITIES

I.

PURPOSE

This directive describes provisions for employees to communicate with: A. Elected

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