...Research Paper MBA620 Dr. Martelli Shiyi Lu 18 Oct 2013 The company I chose is IBM. IBM's organizational structure is typical of multi-product or multi-business companies. In this article I will through three ways to analyze that company. There is company’s background, employment, issued facing the company. * Background “Since its inception, IBM has been a company that defined itself not by particular products, technologies or leaders, but by persistent values.” (IBM, 2012) [1]. Throughout IBM’s 101 years development history: ‘think’ is not just a word to lead the company today. It becomes the culture of IBM, even the company’s mission is changed, and even their values are more clearly and more successfully today. Because of this kind of corporate culture, “In July 2003, the 320,000 employees of IBM reexamined their relationship with our company and with each other. In a 72-hour online discussion that took place on IBM’s global intranet, they shaped and committed to three values that will guide everything we do.” During IBM 101 year’s development, their business covers many fields. Today, IBM begin to transformed into a globally and service integrated enterprise. IBM’s operations in five business segments: Global Technology Services (GTS): IT infrastructure services and business process services. Global Business Services (GBS): Professional services and application management services. Software: Middleware and operating systems software. Systems and Technology:...
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...software producing firm globally. Microsoft has developed itself into a worldwide empire in the world of computers, Ever since being established by Bill Gates in 1975. Its large resources and qualified staff have allowed the company to generate a large array of products that are able to deal with the different computing needs and activities of its international customers. Microsoft’s reputation worldwide has also become much better over the past couple of years as the firm seeks to separate itself from the rest of the competition and it is still a pioneer in the computer software and hardware industry. With CEO Steve Ballmer managing the day to day functions of the organization, Microsoft has really never looked back and has remained powerful and successful even as the present financial crisis has negatively influenced the operations of its competitors. Experts anticipate that Microsoft will continue to strengthen its dominant place in the computer software and hardware industry in the future as they keep on increasing their profitability and considerable global success. Microsoft’s Organizational Culture and human resource management: During the 1990s, it could be remembered that IBM dominated the world’s computer software and hardware industry, while Microsoft was behind IBM , however it...
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...In recent year, based on the framework of Hofstede’s dimension, some indications have been provided to business and corporations’ practices. It has shown from research that power can never be equally balanced between people. People come from different countries with different cultural backgrounds may have divers perceptions toward such unequal distribution of power. It is apparent that people from some cultures or countries such as Japan, China, and Malaysia are more tolerant of power inequality than those from western countries as Canada, America or Netherlands. Japan is a representative country known as its high power distance compared to other countries. Japanese employees are highly depending on their boss or people who are higher position than they are insight of whether their performance or behavior is right or wrong. People who are less powerful in the workplace are generally not encouraged or too afraid to express their disagreement or opposite idea to their managers or senior workers. On the other hand, in the western countries such as America, employees or even children are encouraged to express their feeling or even disagreements to their managers or parents even if it could be a little disrespectful. Brainstorming is one of the key to enhance people’s creativity to most western countries but being considered as disrespectful in most Asian corporations. Culture difference results in different power distance in the workplace have been an essential issue for managers...
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...employees more productive to stay ahead of the competition Why Become an On Demand Business? Volkswagen needed to integrate its information and processes to speed decision-making and become more responsive to a rapidly changing supplier environment Solution An On Demand Workplace that includes an enterprisewide portal for employees and suppliers whose sensing, analytic and workflow capabilities have radically streamlined the way employees access and act on information Key Benefits • 20% increase in procurement staff productivity • Expected 100% payback within one year • Significant decreases in materials purchasing and inventory costs “We need knowledgeable employees who can focus their energies on high-value activities and driving new efficiencies, spending as little time as possible seeking and wading through information.” –Dr. Martin Hofmann, Group Executive Director for Purchasing Process and Information Management, Volkswagen AG 2 engineering of its cars—yielding the mix of speed and simplicity that epitomizes...
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...Control or Management Layer. In the current cloud environment an organization could very easily have applications that are being run in a private, public, and/or a hybrid cloud(s). We need to efficiently manage this cloud infrastructure, including the resource configuration, resource provisioning and resource monitoring and automation of applications across the leading private public cloud platforms. Select two full-service Cloud Management software vendors (besides EMC2) that would allow an organization to optimize the management of their cloud computing resources. Compare and contrast these two vendors on the functionality they provide on at least six criteria. Make sure to compare them on the same six criteria. Check the Grading Rubric to ensure complete compliance with assignment requirements. Document your findings in a word processing document and attach to this assignment. File Name should be in the following format: WA3-LastName-FirstName Cisco and IBM are two full-service cloud vendors. In fact, cisco and IBM are the top leaders of cloud computing infrastructure. These companies offer organizations enterprise-class cloud services with the control they desire and need. This includes optimizing the management of their cloud computing resources. “"Cisco and IBM have been pioneers in enterprise networking and network management solutions provisioning. These companies have established themselves as key vendors of networking and computing resource management...
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...The Globalization and IHRM of Lenovo ⅠIntroduction Lenovo Group Limited is a Chinese multinational personal technology company that develops, manufactures and markets desktop and notebook computers, workstations, servers, storage drives, IT management software, and other related products and services. Lenovo was incorporated in Hong Kong in 1988 under its previous name, Legend.[1] Lenovo's principal operations are located in Morrisville, North Carolina, Beijing, China and Singapore. (Global Headquarters : The United States Raleigh ( North Carolina Research Triangle Park ) (The main R & D centers: Beijing, China, Japan and Japan, Shanghai, Shenzhen and the United States, North Carolina, Raleigh (Production base and assembly facilities: Beijing, Shanghai, Huiyang and Shenzhen; India's Pontiac Lee (Pondicherry,); Monterrey, Mexico (Monterrey,); the United States Greensboro (in Greensboro); and in the global contract manufacturing and OEM Lenovo is the world's second largest PC maker and markets the ThinkPad line of notebook PCs and ThinkCentre line of desktops. These brands became part of Lenovo's offerings after its 2005 acquisition of IBM's personal computer business. Lenovo also sells the IdeaPad line of notebook computers. Lenovo markets its products directly to consumers, small to medium size businesses, and large enterprises, as well as through online sales, company-owned stores, chain retailers, and major technology distributors and vendors. 1.Joint ventures,...
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...TABLE OF CONTENTS Introduction 2 Global Impacts of the Credit Crunch 3 IBM – International Business Machines 4 Table 1: IBM’s Financial Performance History 2000-2009. Source: IBM Annual Report 2009 5 Table 2: Earnings per share 2006 to 2010 projection. Source: IBM Annual Report 2009. 6 How the Credit Crunch Impacted IBM’s Operations 7 Global Integration 7 Changing Business Scope 7 Revenue 8 Human Resource Management Impacts 8 Price Instability 8 Exchange Rate Fluctuation 8 Interest Rate Fluctuations 8 Debt 9 Notable Impacts 9 IBM’s Operational Strategy 10 Strategic Response 10 HRM Strategy 10 Value Chain Strategy – Developing a Business of Values 11 Table 3: IBM Value Chain. Source – ibm.com/services 12 International Strategy 13 Institutional Strategy 13 Recommendations for Future Growth 14 Delivering Value to Customers 14 Human Resource Capital 15 Research and Development 16 References 17 Bibliography 18 Introduction The ‘Credit Crunch’ emerged in 2007 with the first effects being felt by the U.S. Mortgage industry. The term ‘credit crunch’ came was used to describe the collapse of the subprime mortgage industry that resulted in a freeze in lending by financial institutions. With non-payment of loans, huge debt and no capital gains, financial institutions began to go under. Investment banks, financial services and real estate market felt immediate impacts. Trillions of U.S. dollars were lost, huge government bailouts...
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...Nicholas Lawrence Event & Facility Management Ch. 9 case study Mrs. Etzkorn CMMS is an abbreviated term for computerized maintenance management systems and are a type of management software program that perform functions in support of the operations and maintenance (O&M) programs. The software automates and streamlines most of the logistical functions done by O&M staff (U.S. Department of Energy). “Typical CMMS functions depend on the complexity of the system chosen. Examples include: * Work order generation, prioritization, and tracking by equipment and/or component. Work orders often can be sorted by equipment, date, person responding, etc. * Tracking scheduled and unscheduled maintenance activities. * Storing technical documentation and maintenance procedures by component, as well as equipment warranty information. * Real-time reports of ongoing work activity. * Calendar- or run-time-based preventive maintenance work order generation. * Capital and labor cost tracking by component, as well as shortest, median, and longest times to close a work order by component. * Complete parts and materials inventory control with automated reorder capability” (U.S. Department of Energy). The best CMMS benefit is that it eliminates paperwork and manual tracking of activities and saves time and allows the staff to remain productive. Computerized maintenance management system would allow the school to detect problems before a failure occurs, resulting...
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...Information Technology Manager - Human Resource Management The 21st century is the century of information technology. Information technology develops dramatically year by year. It becomes very important in every aspect of our lives, and business is not an exception. Every corporation in the world applies new technology at a certain level, which also means that there are a lot of job opportunities within this field. I want to become an information technology manager for a big global corporation in the world including IBM, Microsoft, Apple, and corporations such as these. Besides many IT tasks, I also need to perform many human resource activities in an organization. Among all of them, staffing and talent management are the two most important activities. I need to attract talents, identify staff development and provide training needs for any IT positions. It is also essential to develop work plans, time schedules, and work assignments to meet objectives. It is crucial for a manager to practice the goal of Human Resources to put the right person in the right place at the right time. Focusing on recruiting, staff development and having high quality training program are really important for the information technology department of a corporation. First, as an IT manager, I need to participate in the recruiting process for IT positions in the company. Recruiting is a process of generating a pool of qualified applicants for organizational jobs, in which, a qualified applicant...
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...Emerging business opportunities at IBM Question 1 – why large companies find it difficult to create new businesses Large companies like IBM usually have organisational architecture, routines and culture that have evolved and matured with its successful businesses. But being tailored to mature businesses, they may be a barrier to creating new, different, businesses. Consequently, large corporations may be upstaged by smaller companies armed with new ideas that subsequently become dominant in the market place. Reasons why large companies find it difficult to create new businesses include: • A focus on currently successful businesses (culture) As Clayton M. Christensen argues, when a firm’s core businesses are profitable, starting new growth ventures seems unnecessary (Christensen, 1997). Senior managers don’t focus on launching new growth businesses when the core units are strong, so miss potentially lucrative future business opportunities. Eastman Kodak, for example, lost the industry leadership it had held in the photographic media and equipment markets since 1888 because it remained focussed on film and film cameras and failed to offer digital cameras early enough. • A reluctance to take risks (culture) Related to this focus on current businesses, large, successful companies are sometimes more reluctant to take risks on new growth directions. One example of a risk-taking firm is NTT DoCoMo. Rather than invest in expensive bandwidth to provide greater support to existing...
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...Ivey School of Business The University of Western Ontario 910E08 IBM CANADA LTD.: IMPLEMENTING GLOBAL STRATEGY Ken Mark wrote this case under the supervision of Professor Deborah R. Compeau solely to provide material for class discussion. The authors do not intend to iIIustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. Reproduction of this material is not covered under authorizalion by any reproduction rights organizalion. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, e/o Richard Ivey School of Business, The University of Western Ontario, London, Onterio, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2010, Ivey Management Services Version: (A) 2010-03-29 INTRODUCTION "Sorne managers are asking us to delay the switch from our locally supported CRM software to the new global application," said Peter Silvanovich, business transformation executive, Sales & Distribution, IBM Canada Ud. (IBM Canada). Silvanovich had responsibility for - among other things - introducing, maintaining and retiring software programs to support IBM Canada's business needs. On October 12, 2009, Silvanovich was speaking...
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...Change Management: HP, IBM, Kodak and McDonald’s Suki HRM 560 20 Jul 2015 Dr. Beck . Introduction No matter what company it is there will always be change. Change can be good and change can be bad, but change is always going to be. An example of good change, I went into Starbucks this morning (a new one not too long built close to my home it used to be a Checkers). When I would frequent the Starbucks I would go thru the drive thru. This morning I went inside and talk about “Change.” Anyone would not believe that place was once a Checker’s restaurant. This is called ‘good’ change it is so beautiful and inviting inside. I say this to say, change is inevitable no matter how we look at it. Although there is organizational change, not always does the change we hope for work for everyone or no one at all. Stories of Organizational Change: In the book Leading Change (Kotter 2012) he indicates in his model the importance of communication and how without it what can and will go wrong. Different interests need to be recognized and addressed during an organizational change. Change need appropriately placed champions to gain support throughout the organization. Change involves risk and uncertainty and change in and of itself is not necessarily good for a company; careful assessment is needed of the relevance and likely success of a proposed change. (Palmer, Dunford & Akin, 2009) Starting with Hewlett Packard former CEO Carly Fiorina made a huge mistake is when...
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...believe the Kotter’s error that relates to them most is, “failing to create short-term wins”. While Kodak felt as if they were making the correct decision, a big goal, coupled with limited planning is a recipe for disaster. Also, by not implementing a series of short-terms wins the staff and investors were both left to wonder what is considered success. If those benchmarks had been set the concern from both of the aforementioned parties could have been ceased or negated altogether. b) The second significant error was made by McDonalds. I believe the Kotter’s error that applies to their scenario is, “Allowing too much complacency”. As an established and well known brand, it is easy for industry leaders such as McDonalds to get complacent. As times change so does the customer. Today’s society is more cognizant of health risk, and now more than ever it is trendy to diet and exercise. As a leading fast-food chain McDonalds should have been ahead of the trend by ways of their research and development. Their complacency resulted in lawsuits and a identify crises that could have likely been prevented through proper R&D. c) The third error that will now be discussed was made by IBM. The Kotter error they made was, “failing to create a sufficiently powerful guiding coalition”. While no one could have predicted how fast the internet age took off, those in the industry have to intelligently use and leverage the resources they possess. Whether from the...
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...Management Information Systems: A Research Paper By Greg Butler Student ####### American Military University MC302 D002 Summer 07 October 23, 2007 Management Information Systems: A Research Paper Executive Summary. In April 2004, after a year of planning, preparation, and training, the City of La Quinta “went live” with an enterprise-wide, integrated information system for the first time in its 22-year history. For the roughly one hundred member staff, it was a revolutionary leap. Previously, each functional department had selected, purchased, and implemented its own best solution to facilitate day-to-day operations. The implementation of SunGard’s HTE NaviLine software required infrastructure improvements and behind-the-scenes setup. The result was several databases for common use among departments and several automation improvements to previous transaction processing systems. Functional departments, individually and collectively, are able to spend more time concentrating on serving customers and less time searching City Hall for a needed piece of information. Implementation in two final departments will lead to even better service, particularly for those in the development community. The system is challenging, but powerful by virtue of its use of a multi-platform IBM® System i™ server. It is moderately user-friendly by virtue of NaviLine’s Web browser interface. Several improvements are necessary to make the system truly great, but in its current state the system...
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...Social Media at IBM IBM has been aggressively using social media to tie its far-flung and huge workforce together and, without a doubt, also with a mind towards selling these technologies as part of its service offering. IBM’s Beehive Social Network is a glimpse of how social networks might be used and received in the future. It is an Internet-based social networking site that gives IBM staff a “rich connection to the people they work with,” both professionally and personally. Using it, employees can make new connections, track current friends and co-workers, and renew contact with people they have worked with in the past. In the first nine months of use, over 35,000 registered IBM employees created over 280,000 social network connections to each other, posted more than 150,000 comments, shared more than 43,000 photos, created about 15,000 ‘Hive5s,’ and hosted more than 2,000 events. Beehive seems to be succeeding “to help IBM employees meet the challenge of building the relationships vital to working in large, distributed enterprises.” A Case Study of Yammer at Deloitte Social media technologies are making fast inroads into organisations. In the context of knowledge intensive work the propositions of improving communication, information sharing and user involvement seem particularly promising. However, the role and impact of social technologies in enterprises in general, and knowledge work in particular, are still not well understood, despite emerging scholarly works...
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