...+ = INSURANCE OVERVIEW Understanding Insurance INSURANCE LIFE GENERAL Insurance is a system to alleviate financial losses by transferring risk of loss from one entity to another. ‘Insurance’ is basically a sharing device. The losses to assets resulting from natural calamities like fire, flood, earthquake, accidents, etc. are met out of the common pool contributed by large number of persons who are exposed to similar risks. This contribution of many is used to pay the losses suffered by unfortunate few. However the basic principle is that loss should occur as a result of natural calamities or unexpected events which are beyond the human control. Secondly insured person should not make any gains out of insurance. It is natural to think of insurance of physical assets such as motor car insurance or fire insurance but often we forget that creator of all these assets is the human being whose efforts have gone a long way in building up the assets. In that sense, human life is a unique income generating assets. Unlike the physical assets, which decrease in value with passage...
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...relationship between the HDFC and ICICI bank service quality. The service quality of HDFC bank and ICICI bank has been evaluated by surveying different people in Delhi/NCR. Data Collected through the primary data through questionnaire. The service quality has been determined based on survey data of 50 respondents. The Service quality of HDFC bank and ICICI bank has been measured based on 5 broad parameters. These parameters are tangibility, reliability, responsiveness, assurance and empathy and these are the independent variable. The responses of respondents were collected for each of the parameters on a 5 point scale. The 5 point scale had the following options of poor, fair, good, very good and excellent and these are the dependent variable. The net score of each respondent is calculated by taking the average of the values of the 5 options. To know the impact of these parameters on service quality using SPSS software. Using SPSS software independent sample t-test performed to know the impact of these 5 parameters on service quality. The results showed that there was no significant difference in the HDFC/ICICI bank’s service quality based on 5 parameters. But, there is significant difference in the HDFC and ICICI bank based on empathy and HDFC bank is better than ICICI bank on the basis of empathy. 2) Introduction The Indian banking sector which was dominated by the public sector banks, witnessed a number of private and foreign banks entering in the Indian banking scenario...
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...CORPORATE SOCIAL RESPONSIBILTY OF ICICI BANK ICICI Bank started its CSR activities as: Read to Lead Phase I: * Read to Lead is an initiative of ICICI Bank to facilitate access to elementary education for underprivileged children in the age group of 3–14 years including girls and tribal children from the remote rural areas. * This initiative supports partner NGOs to design and implement programmes that mobilise parent and community involvement in education, strengthen schools and enable children to enter and complete formal elementary education. * Read to Lead has reached out to 100,000 children across 14 states Read to Lead Phase II: In Phase II of the Read to Lead programme, ICICI Bank has supported the establishment of 63 libraries that will reach out to approximately 7,200 children in the rural areas of Jagdalpur block of Bastar district in Chhattisgarh. The programme includes building libraries, sourcing books and conducting various interactive activities to make the library a dynamic centre for learning. VOCATIONAL TRAINING COURSE STARTED IN OCTOBER 2013 : ICICI Bank has opened a skill training academy in Jaipur as part of its Corporate Social Responsibility (CSR) efforts, to provide vocational training to youth from economically weaker section of the society. The vocational training course will provide sustainable livelihood opportunities to the beneficiaries. This is the strategy of ICICI to promote inclusive growth in India, by training 5,000 youth...
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... ON “A Comparative Study of Customer Satisfaction From Home Loan Schemes Launched By Government and Private Sector Banks In Indore” (With Special Reference to PNB and ICICI ) [pic] MBA 3rd SEM 2011-2013 PROJECT GUIDE SUBMITTED BY Dr. SHAILASH TRIPATHI VIVEK TRIVEDI FACULTY, (BMCMR) “A Comparative Study of Customer Satisfaction From Home Loan Schemes Launched By Government and Private Sector Banks In Indore” (With Special Reference to PNB and ICICI ) PREFACE The synopsis report on “A Comparative Study of Customer Satisfaction From Home Loan Schemes Launched By Government and Private Sector Banks In Indore” (With Special Reference to PNB and ICICI ) ” is an attempt to know the satisfaction level of customers from the various home loan schemes launched by a government and private sector bank to be selected by the researcher. This research is divided into eight chapters. Their brief account is as under : Chapter 1 deals with the Introduction of the topic which will include the conceptual framework related to the Home loan and its different types. Chapter 2 deals with the Introduction, Profile and the History of the PNB and ICICI bank for which the comparision has to be made. Chapter 3 deals with the review of the literature which will be covering the previous researches done by the researchers and the...
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...futuristic plan of the company. A mission statement clarifies an organizations’ purpose and typically, needs to be about one paragraph in length. It should be unambiguous and to the point, integrating meaningful statements, such as: moral stance, how you want to be perceived, primary focus, your customers, who you care about, your presence and how you will grow. For example, vision and mission statement of ICICI Bank is: Vision Khyaal Aapka Mission Create unmatched value for everyone through dependable, effective, transparent and profitable life insurance and banking facilities.Reliance ICICI Bank would strive hard to achieve the 3 goals mentioned below: • Emerge as transnational banking sector giant. • Create best value for Customers, Shareholders and all Stake holders • Achieve impeccable reputation and credentials through best business practices Analysis As it can be seen from the vision statement it nurtures out the essence of the company policy, which aims at making each person strong enough to be able to realize his dreams with the help of ICICI Bank Moreover, the mission statement unambiguously defines the futuristic plan of the company thereby giving an idea of the goals and aspiurations it is aiming for.It is basically emphasizing towards being able tio deliver efficiently and thus pave the way for fulfilment of its goals.It also strives to provide great comfort to its customers by this vision statement. Ans 3 – CASE STUDY About the product ,...
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...| 59.24 | 33.0 | 380.49 | | | SBI Blue Chip Fund (G) | Rank 1 | 29.37 | 26.6 | 1,737.07 | | | Tata Equity Opp. Fund - Regular (G) | Rank 1 | 154.95 | 25.8 | 1,027.27 | | | Small & Mid Cap | Crisil Rank | NAV (Rs./Unit) | 1 yr Return (%) | AUM (Rs. cr.) Jun 15 | | | Can Robeco Emerg-Equities (G) | Rank 1 | 62.47 | 40.2 | 427.66 | | | Principal Emerging Bluechip(G) | Rank 1 | 71.42 | 40.2 | 468.60 | | | Tata Mid Cap Growth Fund (G) | Rank 1 | 106.22 | 40.3 | 446.83 | | | Diversified Equity | Crisil Rank | NAV (Rs./Unit) | 1 yr Return (%) | AUM (Rs. cr.) Jun 15 | | | Franklin High Growth Cos (G) | Rank 1 | 30.74 | 38.8 | 2,462.40 | | | ICICI Pru Exp&Other Services-RP (G) | Rank 1 | 46.91 | 37.8 | 550.36 | | | ICICI Pru Value Discovery Fund (G) | Rank 1 | 117.84 | 27.7 | 8,686.06 | | | Tata Ethical Fund (G) | Rank 1 | 132.97 | 27.5 | 280.59 | | | UTI MNC Fund (G) | Rank 1 | 157.14 | 48.8 | 1,030.10 | | | Thematic - Infrastructure | Crisil Rank | NAV (Rs./Unit) | 1 yr Return (%) | AUM (Rs. cr.) Jun 15 | | | Can Robeco Infrastructure (G) | Rank 1 | 39.53 | 26.4 | 106.38 | | | Franklin Build India Fund (G) | Rank 1 | 30.34 | 43.6 | 387.35 | | | ELSS | Crisil Rank | NAV (Rs./Unit) | 1 yr Return (%) | AUM (Rs. cr.) Jun 15 | | | Axis Long Term Equity Fund (G) | Rank 1 | 31.33 | 30.8 | 4,996.45 | | | Religare Invesco Tax Plan (G) | Rank 1 | 37.01 | 29.3 | 239...
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...Entrepreneur profile of Chanda Kochhar Submitted to- Submitted by- Mrs. Nidhi Niti Dua(079) MBA(3B) Chanda Kochhar Born On: November 17, 1961 Born In: Jodhpur, Rajasthan Career: MD, CEO, ICICI Bank In India's male dominated banking sphere, Chanda Kochhar carved a niche for herself. This was no easy task. In her career which extends to over three decades of experience, she remained strong willed and alert. Her determination to make it to the top only grew from year to year. Kochhar's career growth can be traced along with the expansion of the bank over the past several years. She never stuttered in her growth and was one of the few who kept up with the aggressive development run of ICICI bank. It was her sharp strategic planning which made the ICICI bank the 'Best Retail Bank in India' for five consecutive years. As per Forbes, It's no wonder then that she has been ranked 20th amongst the most powerful women in business and in the world. Read on to find out more about how Chanda Kochhar made it to the top of the corporate pile. Early Life Chanda Kochhar was born in Jodhpur in Rajasthan on November 17, 1961, but was raised in Jaipur in Rajasthan. She then joined Jai Hind College in Mumbai for a Bachelor of Arts degree...
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...genial modesty & able guidance rendered during the course of the study. I acknowledge my sincere thanks to Director General Dr. Sanjay Srivastava, for providing necessary facilities & help for the study. Last but not the least, I feel indebted to my parents & friends who have provided help directly or indirectly in completion of this project. Also my special thanks to everyone in ICICI direct for their help & cooperation for the achievement of this goal. And a word of thanks to all those who remained unmentioned but contributed in some way or the other. They all may not be mentioned but no one is forgotten. Payal Gagneja A0101908398 CERTIFICATE This is to certify that Payal Gagneja, student of Master of Business Administration (MBA), class of 2010, Amity University Enroll No.A0101908398 has undertaken the Summer Internship Training at ICICI Securities, Chandigarh, for the period May 13th 2009 to 13 July 2009. She has worked under my guidance for the Project Title Talent Management & the practices at ICICI in...
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...Chanda Kochhar (born 17 November 1961) is the managing director (MD) of ICICI Bank and its chief executive officer (CEO). ICICI Bank is India's largest private bank and overall second largest bank in the country. She also heads the Corporate Centre of ICICI Bank. Kochhar was born in Jodhpur, Rajasthan and raised in Jaipur, Rajasthan. She is an alumnus of St. Angela Sophia School, Jaipur. She then moved to Mumbai, where she joined Jai Hind College for a Bachelor of Arts degree. After graduating in 1982 she then pursued Cost Accountancy ICWAI, Later, she acquired the Masters Degree in Management Studies from Jamnalal Bajaj Institute of Management Studies, Mumbai. She received the Wockhardt Gold Medal for Excellence in Management Studies as well as the J. N. Bose Gold Medal in Cost Accountancy for highest marks in the same year.[3] Kochhar resides in Mumbai, and is married to Deepak Kochhar, a wind energy entrepreneur and her Business schoolmate. She has two children, a son and a daughter. She was excellent in studies. In 1984, Kochhar joined the Industrial Credit and Investment Corporation of India Ltd. (ICICI). as a management trainee after her Master's degree. In her early years in ICICI, she handled Project Appraisal and Monitoring and projects in various industries like Textile, Paper and Cement. In 1993, Kochhar was sent to ICICI bank as part of a core team to set the bank. She was promoted to Assistant General Manager in 1994 and then to Deputy General Manager in 1996...
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...Transformation is not instantaneous. It takes decades, in some cases. That is why we need to start the process today. We are already 20 years too late. * O.P. Bhatt, chairman, SBI, Steptember 2006 Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome. * John P Kotter, Author – Leading Change, Harward Business School Press, 1996 Abstract: The first half of the 2000-2010 decade was dominated by the growth of private banks in India who facilitated the changing profile of the demanding Indian consumer who was emerging out of the socialist mindset. ICICI lead the pack, in the year 2007 the figures stood at – ICICI bank’s deposits - Rs 1.65 lakh crore after just 12 years into business and the country’s 201 year old largest bank SBI stood at Rs 3.8lakh crore. The business generated per employee for ICICI bank was Rs 9 crore, whereas for SBI it was Rs 3 crore. And with deposit growth rates 40% and 200% for SBI and ICICI respectively ICICI bank would’ve overtaken SBI in just four years in terms of deposits. This was not to be, year 2009, in the midst of a severe financial crisis, SBI was the largest retail lender, largest base of debit...
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...Oscars J.K. Simmons, "Whiplash" WINNER supporting role Best Supporting Actress * Patricia Arquette, "Boyhood" WINNER Directing * Alejandro González Iñárritu, "Birdman" WINNER Best Actor Eddie Redmayne, "The Theory of Everything" WINNER Best Actress Julianne Moore, "Still Alice" WINNER Best Picture "Birdman" WINNER today's Current Affairs : 03 - 03 - 2015 1) New Delhi Chief Secretary: IAS officer Kewal K Sharma was on 3 March 2015 appointed as Chief Secretary of Delhi. His appointment was approved by Union Home Ministry. At present, Sharma is the chief secretary of Goa. Sharma was appointed as the Goa chief secretary on 1 January 2015. 2) Global Billionaire’s 2015 annual list The United States topped the list with 536 rich people, followed by China at 213 rich people, Germany at 103 rich people and India at 90 rich people. Richest Person : Bill Gates (79.2 billion US dollars). 2nd Richest Person: Carlos Slim ( 77.1 billion US dollars ) Indians in this list : Mukesh Ambani – Reliance Industries Limited, ranked 39, Dilip Shanghvi ranked 44 and Azim Premji ranked 48. 3) Chairman of National Book Trust : Baldev Sharma as chairman of National Book Trust (NBT). He replaced A. Sethumadhavan. 4) Dubai Duty Free Tennis Championships: Roger Federer on 28 February 2015 won the Dubai Duty Free Tennis Championships title. To lift his seventh Dubai Championship title, Federer defeated world number one Novak Djokovic of Serbia 6-3, 7-5. 5) Olacabs acquired TaxiForSure: ...
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...they have insured. The opening up of the Insurance Sector to Private Companies, has made available more products and world class service to Indian Customer. This project has been made with an objective to give an insight into various facts of General Insurance sector in India. An attempt has been made to explain the apex body of General Insurance. i.e. General Insurance Corporation of India, its structure, products and subsidiaries. Also the review of latest entrants into insurance sector via private players like TATA AIG General Insurance Company, Reliance General Insurance Company limited, Bajaj Allianz General Insurance Company, IFFCO Tokio General Insurance Company, Royal Sundaram General Insurance Company limited and ICICI Lombard General Insurance Company have been described in brief, Due to the growth in the technological sector of the country, the insurance companies have started utilizing these technologies to its optimum level. A case study based on the devastating Mumbai floods on 26th July 2005 is been prepared and facts of the case are being listed along with the effect of the particular situation on the General Insurance Companies is been justified. Read more: Analysing General Insurance Business in India | Law Teacher...
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...28% Respondents don’t know about Health Insurance Policy Q.3 If yes, do you know benefits of health insurance? (a) Yes ( b ) No Analysis:- 64% Respondents aware about Health Insurance benefits. 36% Respondents don’t know benefits of Health Insurance. Q.4 Do you have any Health Insurance Policy? (a) Yes (b) No Analysis:- 38% Respondents having Health Insurance policy. 62% Respondents don’t have Health Insurance policy. Q.5 If yes, which companies plan do you avail? (a) ICICI Lombard (b) Bajaj Alliance (c ) Star Allied (d) New India Assurance (e) Others Analysis:- 36.84% users are availing ICICI Lombard Health Insurance plan. 26.32% users are availing Bajaj Allianz Insurance Plan. 15.79% users are availing Star Allied Health Insurance Plan. 15.79% users are availing New India Assurance Health Insurance Plan 5.26% users are availing Other Health Insurance Companies Plan. Q.6 How did you get this health Policy? (a)Employer Provides (b) Own purchase (c) Family Provides Analysis:- 57.89% Respondents got this Health Insurance from their employer. 26.31% Respondents own purchased Health Insurance. 15.79% Respondents got by Family....
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...* . The Industrial Credit and Investment Corporation of India Limited.• In 1995, it was incorporated as the initiative of World Bank.• Objective: Creating a development financial institution for providing medium term and long term projects financing to Indian Business.• In 1994, ICICI established Banking Corporation as a Banking Subsidiary which was later renamed as “ICICI Bank Limited”. * 2. In the 1990s, ICICItransformed its business from In October 2001, the BoD of a development financial In 1999, ICICI become ICICI and ICICI Bank institution offering only the first Indian company approved the merger of project finance to a ICICI and two of its wholly- and the first bank or diversified financial services owned retail finance group offering a wide variety financial institution subsidiaries, ICICI Personal of products and from non-Japan Asia to Financial Services Limited services, both directly and be listed on the NYSE. and ICICI Capital Services through a number of Limited, with ICICI Bank. subsidiaries. * By the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002.By the High Court of Gujarat at Ahmedabad in March 2002.by shareholders of ICICI and ICICI Bank in January 2002.3. • The merger was approved : * 4. ‘s Subsidiaries * 5. • ICICI Bank is Indias second-largest bank• The Bank has a network of 2,888 branches and 10,021 ATMsin India, and has a presence in 19 countries, including India.• Equity Shares listed in BSE, NSE• Its American...
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...Insurance Policy 28% Respondents don’t know about Health Insurance Policy Q.3 If yes, do you know benefits of health insurance? (a) Yes ( b ) No Analysis:- 64% Respondents aware about Health Insurance benefits. 36% Respondents don’t know benefits of Health Insurance. Q.4 Do you have any Health Insurance Policy? (a) Yes (b) No Analysis:- 38% Respondents having Health Insurance policy. 62% Respondents don’t have Health Insurance policy. Q.5 If yes, which companies plan do you avail? (a) ICICI Lombard (b) Bajaj Alliance (c ) Star Allied (d) New India Assurance (e) Others Analysis:- 36.84% users are availing ICICI Lombard Health Insurance plan. 26.32% users are availing Bajaj Allianz Insurance Plan. 15.79% users are availing Star Allied Health Insurance Plan. 15.79% users are availing New India Assurance Health Insurance Plan 5.26% users are availing Other Health Insurance Companies Plan. Q.6 How did you get this health Policy? (a)Employer Provides (b) Own purchase (c) Family Provides Analysis:- 57.89% Respondents got this Health Insurance from their employer. 26.31% Respondents own purchased Health Insurance. 15.79%...
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