Premium Essay

Impact of Technology in the Workplace

In:

Submitted By austinjones
Words 1831
Pages 8
The Impact of Technology in the Workplace

The impact of computer technology in the workplace has been enormous within the past decade, both positive and negative. Distant communication through the use of computers and mobile devices have overhauled the office setting completely. Email, social networking sites and the world of the Internet have opened a whole new avenue of communication. Technology has changed the entire workplace environment, the relationships, and how things get done. Office workers and businesses are not limited to phone calls, meetings or mail to communicate with each other anymore. Electronic email can be used and not interrupt the recipient. The recipients can respond immediately or at a later time.Virtual calls and meetings allow for distant participation in meetings without everyone actually being physically present. Clients, business partners and employees can telecommunicate from their location of choice. The use of mobile of technology has eliminated the importance of an actual physical office space. Work can be done while traveling, across continents, or even from home. Even employees in the same office can chat, share projects, SKYPE to share screens and make group decisions without even being in the same room. Customer Service Departments use technology to serve customers in a timely manner as well. Automated phone systems and email expedite customer service questions and issues. The volume of communication has increased but the length has decreased. Whatever comes up is communicated immediately. However, information is broken into topics with multiple communications. There is little loss of time with the use of technology, meetings and communications can be picked up right where they were left off. Technology is also credited for saving businesses money and time.

Similar Documents

Free Essay

Impact of Technology on the Workplace

...MAN V/S MACHINE: HOW TECHNOLOGY FORCES US TO CONSTANTLY REINVENT OURSELVES Changes: 4 pages double spaced excluding cover page and appendix Honor code agreement on cover page Read lili’s final email SUMMARY Despite breakthroughs in technology driven innovation and gains made business systems, both in terms of improved productivity and economic growth, there is no guarantee that all members of the society will automatically reap the benefits. The media loves to talk about these developments as these topics make compelling stories. Arguably, these developments seem to herald a positive transformation of society characterized by higher outputs per capita, but we must also be aware of the risks that these changes pose to society at large. As is expected of any major transformation, we know that there will be winners, and there will be people who come out at the losing end of the bargain. In order to fully take advantage of this change, we will have to learn to be more adaptable and embrace change so that we develop the toolkit to continuously re-invent ourselves. BACKGROUND This is a very exciting time to enter the workforce as a high-value knowledge worker. The coming decades will be witness to unprecedented levels of innovation in the way business is conducted, and most of these innovations will be powered by breakthroughs in technology. Naturally, it is expected then, that such developments will present numerous business opportunities. It is also expected that these...

Words: 1941 - Pages: 8

Premium Essay

Millennials in the Workplace

...Millennials: Benefits in the Workplace Melvina Turner University of the Incarnate Word Submitted to Dr. Rochelle Caroon-Santiago In Partial fulfillment of the Requirements of Scientific Literacy in Psych V1 Sp116 (PSYC2320_V1_Sp116) March 2, 2016 Table of Contents Abstract……………………………………………………………………………………………3 Millennials Overcoming Stereotypes……………………………………………………………...4 Benefits of Technology and Mentors……………………………………………………………...5 Future of Millennials and Positive Qualities……...…..…………………………………………..6 Impact on Success………………………………………………………………………………....7 Retention and Promotion………………………………………………………………………….8 Furthering Research………………………………………………………………………..…….10 Conclusion………………………………....…………………………………………………….11 References……………………………………………………………………………………..…12 Abstract As Millennials begin to dominate the workplace, it has begun to cause a shift in beliefs, values, abilities, and success. It can now be seen that Millennials provide benefits to employers in the workplace (Alsop, 2008). Millennials bring different characteristics to the working environment, regardless of their stereotypes. Their use of technology can be utilized as a positive attributed and thus an impact on their success. Millennials are also seeking a coaching or mentoring environment through reverse mentoring. The impact Millennials will have in the workplace is one of success and the desire to work better, but they also need positive reinforcement. Millennials are also seeking an...

Words: 2932 - Pages: 12

Premium Essay

Wireless Technology

...Wireless Technology Ripton Powell BIS/221 08/17/15 Martin Mueller Wireless Technology in the Workplace Wireless technology has become one of the fastest rising staples used in the workplace today. It has impacted the way we all function in the workplace in many different aspects, some positive and some negative. Online, there are articles by Aaron Charles of Demand Media, covering a few different aspects of the effects that wireless technology have on the workplace and the employees of these workplaces. Collaboration, mobilization, security & distractions are some of the effects; they all play a crucial role in the growth and well being of the business based on how they are managed. Positive Effects In the workplace, there are certain amenities that will allow for increased productivity compared to an atmosphere without them. The wireless networks in tandem with the technology that utilizes their benefits such as smartphones, tablets and wireless computers to make communication more efficient. By making it easier to connect with coworkers, there becomes a new array of possibilities that present themselves. The reduction in the amount of travel that is required to get the same amount of work done plays a huge part in all of this, in fact the article states “…the IAAP poll also showed that 86 percent of surveyed execs think that workers will be more accessible for collaboration in the future – even while on vacation.” Telecommunicating has become a phenomenon...

Words: 532 - Pages: 3

Premium Essay

Ict Effect on the Workplace

...Article Review – Information Technology and The Changing Workplace in Canada The article, Information Technology and The Changing Workplace in Canada, was written by Saeed Moshiri. The author’s main position which is outlined by the article is “recent advances in information and communication technology (ICT) have had vivid effects on both individual and workplace performance” (Moshiri, 2009). Throughout the article the author thoroughly investigates ICT as well as the effects that is has on a firm’s productivity using data from a Canadian Workplace Survey from the period of 1999-2003. The author’s stance on the effects of ICT on the workplace is that it has a positive and significant effect on the productivity of firms. The author goes on to say that “Use of computer and the internet as general-purpose technologies has spread rapidly across all sectors of the economy, transforming business organization, increasing competition, and fostering innovation.” (Moshiri, 2009). He talks about the vast widespread of the creation of new technologies in the workplace as well as the use of them to create more productive work methods increasing the total workplace productivity and general employee technological sense. In the article, the author studies the data from various workplace surveys conducted during times of technological advancements and then displays the data to show whether or not the effects of ICT on the workplace have been positive or negative, which in this case it has...

Words: 997 - Pages: 4

Free Essay

Mike Jansen Research Proposal

...Professional Writing Students From: Michael Jansen CC: Date: 1/30/2013 Re: Research Proposal Assignment Authorization and Background My project idea focuses on how recent advancements in technology have changed communication in the workplace. The changes in technology have had a monumental impact on the workplace over the last 15 years. Communication is certainly essential to the success of a business. In today’s modern world, technology is a staple within every workplace. Identify the Audience Since I am a part of group B, you will be the primary reader. Define the Problem How has the improvement of technology changed communication within the workplace? Clarify the Purpose The purpose of my project is to describe the progression of technology in the workplace and the impact it has had on communication. Scope Communication in the Workplace in the 1990’s The Impact of the Internet on Communication in the Workplace The Changes within Technology that Altered Communication in the Workplace • Computers • Cell Phones • Tablets/iPads Communication in the Workplace in Today’s Society Limitations and Delimitations A limitation might be the amount of information that I am able to find on this subject. A delimitation for this project would be making sure that I stay on task...

Words: 338 - Pages: 2

Premium Essay

Business Orientation

...The Impact of Smartphone in Employees Performance in AMA University A Research project Submitted to the College of Business and Finance In Partial Fulfillment of the Requirements for the Subject ITMA 570 Prepared by: Introduction Smartphone technology are growing so fast more than any other electronic equipment in the world and has improve our access to information technology. Smart phone applications for quick access and ease of service anytime anywhere . The usage of this technology on the personal and professional level is becoming a widespread nowadays. Casual observation shows that smart phone have taken the way people communicate in their workplace and affect their working performance. This comes as no surprise in the information technology world nowadays. Despite their popularity. One must consider whether smart phones are merely a workplace appropriateness or source of distraction. For instance, a worker attending a meeting can retrieve whatever information he/she needs while he/she is in the conversance room; however, that same worker can disrupt the meeting each time his/her phone rings. Arguably, there are pros and cons for the performance of the employee of using the smart phone in their work performance, but it is important to relies the potential liability that smart phone effect the employees performance. We are in a litigious society with a rise in the organization liability, Thompson and Bluvshtein (2008) (1) report that " … employee use of technology is resulting...

Words: 2832 - Pages: 12

Premium Essay

Ssk10 Final Essay

...Evaluate the impact of technology tools such as internet in work performance. Does the ability to engage in leisure activities such as Facebook, Twitter and other social networking tools during work improve productivity, or does it act as a distraction? The significant increase of technology and connectivity in the workplace in recent years has lead to an unexpected, potentially negative, by-product of behaviours demonstrated by many employees, which is now commonly referred to as cyberloafing, cyberdeviancy or cyberslacking. While on the surface the initial response by most business owners and managers is that cyberloafing is a wasteful activity costing the company money through loss of productivity as a result of employees spending company time on personal endeavours, there has been another, more positive spin off, to the personal use of technology. These aspects have been investigated and expanded upon during numerous investigations into these behaviours. It has also been found that there are several factors within the workplace, such as technology use policies, that can contribute to employee behaviours in relation to use of company provided technologies that will be explored within this essay.   1   While many business owners and managers would like to see the occurrence of cyberloafing in the workplace eradicated completely there is plenty of evidence available from multiple independent studies that not all personal technology use in...

Words: 1751 - Pages: 8

Premium Essay

Diversity in Workforce

...Impact of Technology and Workforce Diversity on the Corporate Sector | Keerthi Purushothaman III B.A. Corporate Economics 10CEM28 | Introduction With the onset of globalization, the corporate sector has transformed in many ways. It has adopted new work policies and adapted to new technologies. The impact of technology and workforce diversity on corporates is an area of growing importance. In a multicultural nation such as India, workforce diversity has a huge impact on business. With the expanding innovations in technology, businesses are forced to explore and adapt to new technologies in order to make the processes faster and more effective. This is also important for them to be able to stay ahead of the game and face competition. Businesses today use technology in almost every facet of operation. They communicate with advanced network systems; they analyze data and plot forecasts using complicated programs; they utilize all types of digital media for marketing campaigns; and they streamline operations with new inventory and check-out systems. Technology is not without its downsides, but business cannot deny the impact it has had on every level. As we enter the 21st century, workforce diversity has become an essential business concern. In the so-called information age, the greatest assets of most companies are now on two feet (or a set of wheels). Undeniably, there is a talent war raging. No company can afford to unnecessarily restrict its ability to attract...

Words: 4032 - Pages: 17

Premium Essay

Effects of Globalization and Technology on the Twenty First Century Workplace

...Globalization and technology have made an impact on the twenty-first-century workplace and with the impact certain jobs are at risk while other jobs will be unaffected in terms of eradication. Globalization is the act of extending anything to other parts of the world and this has made the ability to acquire people with unique talents and skill far easier (outsourcing) and has also led to cultural diversity while affecting those cultures as well. Technology has diminished the requirement of people that could do basic job operations such as collecting cash at a toll booth by replacing workers with computer systems. Globalization and has impacted the twenty first century workplace by blending workers from all parts of the world leading to cultural and demand change while technology has improved work output, created new workplace rules, and has begun removing basic jobs. Globalization has brought upon many changes to the workplace; one of these changes lead to companies hiring workers from foreign countries in order to save more money; this is known as outsourcing. An example of outsourcing would be as follows; a company that makes computers can hire people in India to talk to customers that require technical support with the computers. Since hiring workers in India is far cheaper than in America it would make perfect sense to Outsource workers for other tasks that can be done without the workers have to be in the office at the same place. Outsourcing, however, can be a problem...

Words: 763 - Pages: 4

Free Essay

Global Trend Analysis

...faces far broader challenges. Demographic shifts, the rise in power of the emerging markets and changing customer behavior will all help shape the sector’s longer term future. Insurers who can anticipate and plan for change can create their own future. Others who are “fast followers” will need to be agile enough to recognize the leaders and adopt similar strategies. White, (2009) wrote that many factors are contributing to the increasing diversity in the workplace, factors such as the rising numbers of immigrants, mergers or joint ventures with companies in other countries, the rising use of temps and contract workers, and the increasing globalization of business are a few of the forces making the workforce more diverse on a daily basis. White (2009) continue to state that because of this rise in diversity, human resource personnel are scrambling to match benefits with newly diverse employees in order to compete for the best-qualified workers. Aspray et al. (2006) mentioned that computer science and technology have been stunningly successful in forging a global market. Through these...

Words: 2596 - Pages: 11

Free Essay

Interactive Workspaces

...CHANGED THE WORKPLACE Abstract The purpose of this research paper is to give an overview of Interactive Workspaces and how the technology has changed the workplace environment. This research will focus on the start of Interactive technology, products that are created specifically for the Interactive workplace, the Interactive technology that is used in education and training, how lives are being changed by te use of Interactive technology and what is needed by businesses in the future to keep pace with the ever changing environment of the workplace. Interactive technology advantages and disadvantages for corporations will be looked at. This research will also look at some ways how Interactive technologies popularity amongst business owners who are putting this technology to work in order to bring in customers and increase revenue. Let’s face it; technology has made the lives of everyone much easier. There are so many technological advances I don’t even know where to start. However there is one technology invention that has intrigued me for a long time, Interactive workspaces. The definition of Interactive is “(of a computer program or system) interacting with a human user, often in a conversational way, to obtain data or commands and to give immediate results or updated information” (Interactive, n.d.). Workspace is defined as “space used or required for one’s work, as in an office or home” (Interactive, n.d.). Has technology come this far...

Words: 3204 - Pages: 13

Premium Essay

Social Organization and Change

...Social Organization and Change Most people would agree that cultural diversity in the workplace utilizes our country's skills to its fullest, and contributes to our overall growth and prosperity (Ethnic Majority, 2004). In the 20th century, one’s workplace is very diverse. In today’s workplace a person may be considered more valuable than another person if they are bilingual. The workplace consists of several different types of individuals with different backgrounds. In one office one may work with a combination of individuals from many different ethnic backgrounds such as African-American, Hispanic, Caucasian, Japanese, Indian, and Chinese. You may find that some work environments have conflicts due to the diversity while others are very pleasant and exciting to work in because of the same reason. Through observation one collects that diversity in the workplace introduces new foods, cultures, values, morals, religious beliefs and ideas. A diverse workplace is very interesting because individuals can learn from another. An individual can learn how to improve tasks through techniques. One can also learn how to communicate in a foreign language and become bilingual in more than one language. Studies have shown that diverse teams view situations from a broad range of perspectives, producing more creative solutions to problems and greater product innovation (Executive Diversity Services, Inc., 2006). A diverse work place allows for a person to be exposed to a whole...

Words: 1788 - Pages: 8

Free Essay

Communication and Interpersonal Relationships

...Interpersonal Relationships Inquiry: How has technology impacted workplace relationships? How has communication evolved (anthropology and sociology)? What is the cultural impact? Analysis: It was about nine years ago I was a Staff Sergeant stationed in Seymour Johnson AFB and we recently had acquired a new commander. One of the new directives he gave to us stood out, and it was we were not allowed to use e-mail to communicate on Wednesdays; phone and face to face interaction was encouraged. It seemed counterproductive at the time, but he had a point, he wanted to strengthen our workplace relationships as the team we were. I believe the impact of technology can either be good or bad, it depends mostly on the user and the guidelines that their leadership imposes. It seems that even though technology increases effectivity and efficiency at work it tends to make people apathetic as work relations go. During my research I found a list that states technology improves communication as an advantage, but affects workplace relationships (Ramey, 2013). 1. Improves communication: Many businesses are using various business communication technologies to change the way their employees interact and communicate while at work. Employees can use various communication tools to interact or exchange information at work (Ramey, 2013). 9. Affects Workplace Relationships: Interpersonal communications are important in building workplace relationships because employees will get a chance...

Words: 729 - Pages: 3

Free Essay

Wireless Technology Paper

...Wireless Technology Paper Andrea Munoz BIS/221 May 23, 2016 John Zupan Wireless Technology Paper For this assignment, the article used was titled “The Impact of Wireless Communication in the Workplace”. The author of this article is Aaron Charles. He has written business and technology articles for both online and print publications. This article was found online through a google search. In this article, Mr. Charles references a poll by the Association of Administrative Professionals which indicated that forty-two percent of executives surveyed believed that they would be working even more in the coming years, mainly because of wireless communication technologies. He goes on to state that there is evidence that shows how wireless communication technologies have impacted the workplace in four specific areas. The areas Mr. Charles refers to are collaboration, mobilization, distraction, and security. When talking about collaboration, Mr. Charles points out that wireless devices such as smartphones, tablets, and laptops have given workers more flexibility when it comes to getting work done. Because of these devices, workers do not have to be stuck behind a cubicle. Also, he mentions that the need to travel for business meetings has been reduced because of wireless technologies. Business partners no longer have to be in the same room or in the same country to hold business meetings. Furthermore, he adds that mobilization is related to collaboration. Mr. Charles states how...

Words: 543 - Pages: 3

Premium Essay

Shui Fabrics

...Electronic surveillance in the workplace Electronic Surveillance in the Workplace: Concerns for Employees and Challenges for Privacy Advocates Anna Johnston and Myra Cheng Paper delivered 28 November 2002 International Conference on Personal Data Protection Hosted by Personal Information Dispute Mediation Committee, Korea Information Security Agency Seoul, Korea Ms Anna Johnston is the NSW Deputy Privacy Commissioner. Ms Myra Cheng is a Research & Policy Officer with Privacy NSW, the Office of the NSW Privacy Commissioner. The authors gratefully acknowledge the assistance of Dr Ben Searle, Macquarie University, in providing an overview of the relevant literature from the field of organisational psychology. Introduction This paper takes up the challenge of talking about privacy in the workplace - a site of potential conflict in which there may be co-existing radically different views on whether workers can or should have any expectations of privacy. As long as there has been employment, employees have been monitored. Nebeker D M & B C Tatum, "The effects of computer monitoring, standards and rewards on work performance, job satisfaction and stress" (1993) 23(7) Journal of Applied Social Psychology 508 at 508. However, in recent years, with an environment of affordable technology, the availability of less easily observable or detectable monitoring devices, and a lack of adequate regulation, there has been an explosion in the use of electronic monitoring...

Words: 6767 - Pages: 28