...The Impact of Communication in the Workplace Every organization or businesses depends on communication which leads to an effective and successful growth of business. The objective of communication must be forethought in terms of ultimate result. When one expects a receiver to act after communication, it is the question that a communicator should post for himself before he starts the communication. This becomes an objective of a two way communication. If one has understood the objective of the message and the receiver’s likely perception about it, the message will thus have clarity about the communication. For example, if one is sending a fax or an email, one has to be brief. It is observed that many things at organization are taken for granted but in a commercial world this must be spelt out since people are not supposed to while away time in pursuing it. Thus communication plays an important role in any sector. Many organization face issues in regards to the communication in the workplace. In fact, it is observed that the mode of communication should be such that not only we should come to know that it has been received but also read and acted upon-the aim of any communication. In man to man contact, communication is made more effective through body gesture’s and eye contact. If one has eye to eye contact, it felicitates to know how one is reacting to a message, thus the communication mode can impact its cost and effectiveness and has to be chosen with great care. In reference...
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...Cross-cultural Influences on Workplace Behavior: A culture is defined as, “A way of life of a group of people--the behaviors, beliefs, values, and symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next”. (Sunniva Heggertveit, 2012). Or It is also defined as, “the values, attitudes, and ways of doing things a person learns during the socialization process in the particular place where they were brought up as a child”. (Paul Ecoggins, 2015) So, the culture has great influence on a particular individual or group behavior. In the age of globalization the world is getting smaller, companies have setup their offices around the world and people also have moved abroad as well. As a result of this, workplace is becoming increasingly cross-culturally integrated. So, the understanding and expertise in cross-cultural communication have become more crucial for executives, business leaders, workplace managers, and standard employees. If they don’t have expertise to understand the difference of the cultures then it would become very difficult for the managers to properly manage the employees and get maximum output from their performances, as the level of communication between them would be very poor because of lesser expertise regarding different cultures. After critically the articles related to the topics I think as an HR practitioner, we need to look at the factors that impact cross-cultural communication...
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...Mueller Wireless Technology in the Workplace Wireless technology has become one of the fastest rising staples used in the workplace today. It has impacted the way we all function in the workplace in many different aspects, some positive and some negative. Online, there are articles by Aaron Charles of Demand Media, covering a few different aspects of the effects that wireless technology have on the workplace and the employees of these workplaces. Collaboration, mobilization, security & distractions are some of the effects; they all play a crucial role in the growth and well being of the business based on how they are managed. Positive Effects In the workplace, there are certain amenities that will allow for increased productivity compared to an atmosphere without them. The wireless networks in tandem with the technology that utilizes their benefits such as smartphones, tablets and wireless computers to make communication more efficient. By making it easier to connect with coworkers, there becomes a new array of possibilities that present themselves. The reduction in the amount of travel that is required to get the same amount of work done plays a huge part in all of this, in fact the article states “…the IAAP poll also showed that 86 percent of surveyed execs think that workers will be more accessible for collaboration in the future – even while on vacation.” Telecommunicating has become a phenomenon in the modern workplace that allows workers to work remotely from...
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...Students From: Michael Jansen CC: Date: 1/30/2013 Re: Research Proposal Assignment Authorization and Background My project idea focuses on how recent advancements in technology have changed communication in the workplace. The changes in technology have had a monumental impact on the workplace over the last 15 years. Communication is certainly essential to the success of a business. In today’s modern world, technology is a staple within every workplace. Identify the Audience Since I am a part of group B, you will be the primary reader. Define the Problem How has the improvement of technology changed communication within the workplace? Clarify the Purpose The purpose of my project is to describe the progression of technology in the workplace and the impact it has had on communication. Scope Communication in the Workplace in the 1990’s The Impact of the Internet on Communication in the Workplace The Changes within Technology that Altered Communication in the Workplace • Computers • Cell Phones • Tablets/iPads Communication in the Workplace in Today’s Society Limitations and Delimitations A limitation might be the amount of information that I am able to find on this subject. A delimitation for this project would be making sure that I stay on task and manage...
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...Negative impacts of generational differences in the workplace of China The past decades have witnessed a dramatic transformation in China. With the development of modern society, the generational differences are becoming growingly deep and complex. Although it is normal that people have diverse personalities and lifestyles, the disparity between generations is quite evident. Working age Chinese fell into two main generations, “a generation being defined as an identifiable group that shares birth years, age, location, and significant life events at critical developmental stages”(Kupperschmidt, 2000, p.65), divided by the year when the reform and opening up was implemented. As an increasing number of young people have graduated from schools and start their careers, concern about the generational difference in the workplace is raised. Since different generation internally share different value and culture, communication problems and interpersonal conflict are almost inevitable, which may result in negative impact in workplace, like inefficiency and low productivity. In this essay, the causes and effects of these problems will be examined before continuing suggesting solutions. The essay will then be concluded by presenting personal opinion on this topic. The first and perhaps most common problem emerges from generational differences in the workplace is communication difficulty. The young generation and old generation both have their unique languages due to different culture background...
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...The Impact of Smartphone in Employees Performance in AMA University A Research project Submitted to the College of Business and Finance In Partial Fulfillment of the Requirements for the Subject ITMA 570 Prepared by: Introduction Smartphone technology are growing so fast more than any other electronic equipment in the world and has improve our access to information technology. Smart phone applications for quick access and ease of service anytime anywhere . The usage of this technology on the personal and professional level is becoming a widespread nowadays. Casual observation shows that smart phone have taken the way people communicate in their workplace and affect their working performance. This comes as no surprise in the information technology world nowadays. Despite their popularity. One must consider whether smart phones are merely a workplace appropriateness or source of distraction. For instance, a worker attending a meeting can retrieve whatever information he/she needs while he/she is in the conversance room; however, that same worker can disrupt the meeting each time his/her phone rings. Arguably, there are pros and cons for the performance of the employee of using the smart phone in their work performance, but it is important to relies the potential liability that smart phone effect the employees performance. We are in a litigious society with a rise in the organization liability, Thompson and Bluvshtein (2008) (1) report that " … employee use of technology is resulting...
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...Resolving Workplace Conflict Resulting From Poor Communication Hira Qazi University of Maryland University College Abstract The paper discusses the impact of poor communication in the workplace and the preventative and conflict resolving approach that can be adopted to reduce the occurrence and impact of such conflicts in working relationships and productivity. A workplace witnesses a diverse background with individuals having different personalities, values, perception, which affects the way they approach work and problem-solving. Managers must address conflict by helping employees find mutually agreeable solution and create an atmosphere which allows them to continue working together effectively, while helping the company to achieve its realistic goals. A workplace is a microcosm where people with different values and beliefs come together to get things done. When people having different attitudes, perceptions, and ideas are working together under one roof, a personality clash can cause conflict to arise. Among the many leading causes of workplace conflicts, lack of communication is the most common trigger force. Poor communication can lead to misunderstandings, disagreements, and hurt feelings. Workplace conflict can strain working relationships and can turn into a challenging situation affecting both employees and managers. When a conflict is not promptly addressed by leadership, it can make the situation worse. Such tensions in working relationships can sabotage...
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...The Impact of Technology in the Workplace The impact of computer technology in the workplace has been enormous within the past decade, both positive and negative. Distant communication through the use of computers and mobile devices have overhauled the office setting completely. Email, social networking sites and the world of the Internet have opened a whole new avenue of communication. Technology has changed the entire workplace environment, the relationships, and how things get done. Office workers and businesses are not limited to phone calls, meetings or mail to communicate with each other anymore. Electronic email can be used and not interrupt the recipient. The recipients can respond immediately or at a later time.Virtual calls and meetings allow for distant participation in meetings without everyone actually being physically present. Clients, business partners and employees can telecommunicate from their location of choice. The use of mobile of technology has eliminated the importance of an actual physical office space. Work can be done while traveling, across continents, or even from home. Even employees in the same office can chat, share projects, SKYPE to share screens and make group decisions without even being in the same room. Customer Service Departments use technology to serve customers in a timely manner as well. Automated phone systems and email expedite customer service questions and issues...
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...alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes. Discuss how an individual can use effective communication techniques to overcome workplace challenges, encourage collaboration across groups, and promote effective problem solving. Identify a specific instance from your own professional experience in which the values of the organization and the values of the individual nurses did or did not align. Describe the impact this had on nurse engagement and patient outcomes. While APA style format is not required for the body of this assignment, solid academic writing is expected and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment. Organizational Values Presentation (Benchmark Assessment) 80.0 %Content 26.0 %Describes how alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes. A description to how alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes is not provided. A description...
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...alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes. Discuss how an individual can use effective communication techniques to overcome workplace challenges, encourage collaboration across groups, and promote effective problem solving. Identify a specific instance from your own professional experience in which the values of the organization and the values of the individual nurses did or did not align. Describe the impact this had on nurse engagement and patient outcomes. While APA style format is not required for the body of this assignment, solid academic writing is expected and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center. This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment. Organizational Values Presentation (Benchmark Assessment) 80.0 %Content 26.0 %Describes how alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes. A description to how alignment between the values of an organization and the values of the nurse impact nurse engagement and patient outcomes is not provided. A description...
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...The Impact of Communication Styles on Customer Service Unit 5 AB221 Malana Crofoot Kaplan University 02/07/2012 The Impact of Communication Styles on Customer Service Great customer service is a direct result of the communication style that the company uses. Do not get this confused with personality styles. That is something altogether different. Communication style is the way people interact with each other and the message they send through their behavior. (Google, 2012) Communication is a very important aspect of customer service. It is very important for the company to establish a tone. If the wrong type of communication is conveyed it can cost a customer For instance, when there is a CSR interacting with customers who is too timid or hesitant, customers may get the impression that the rep has not been properly trained and therefore unqualified. (Drew 2011) This type of communication is seen as passive. One who uses passive communication is always trying to avoid confrontation at all costs. They tend to accept whatever will keep them out of a conflict. However, this is not an appropriate style of communication for the workplace. There are times when people try to use an aggressive style. This may include control or intimidation tactics. (Workplace Wrangler, 2011) That’s good if you work for the FBI. However, it is not good to use as a sales rep at the local market or designer apparel store. This is not a customer friendly style and “can...
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...------------------------------------------------- WORKPLACE DIVERSITY ------------------------------------------------- (CULTURAL DIVERSITY) SAZIA KHAN SANJA GM410: FOUNDATION OF PROFESSIONAL COMMUNICATION. INSTRUCTION: ROBERT WOODS Keller Graduate School of Management Introduction: The social composition of the world is changing. And the increasing of the globalization demands more interaction with people from diverse cultures religion and background ever before. As a result of that the demography of the world is changing. The word becomes a single market place. Anyone with a cell phone or access to the internet is a potential customer. In today’s global economy traditional barrier are disappear. So being increasing the opportunity as well as competition if the company wants to compete effectively and globally, Todays Companies need to realize that they longer have choice.it is now essential to be knowledgeable about and be able to communicate with people of different nationalities cultures and religions. Corporation realizes that they must embrace that diversity in the workplace brings. What is Work place Diversity Workplace diversity refers to the variety of differences between people in an organization. That means diversity encompasses race, gender, culture, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. Diversity not only involves how people perceive themselves, but how they perceive others...
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...Millennials: Benefits in the Workplace Melvina Turner University of the Incarnate Word Submitted to Dr. Rochelle Caroon-Santiago In Partial fulfillment of the Requirements of Scientific Literacy in Psych V1 Sp116 (PSYC2320_V1_Sp116) March 2, 2016 Table of Contents Abstract……………………………………………………………………………………………3 Millennials Overcoming Stereotypes……………………………………………………………...4 Benefits of Technology and Mentors……………………………………………………………...5 Future of Millennials and Positive Qualities……...…..…………………………………………..6 Impact on Success………………………………………………………………………………....7 Retention and Promotion………………………………………………………………………….8 Furthering Research………………………………………………………………………..…….10 Conclusion………………………………....…………………………………………………….11 References……………………………………………………………………………………..…12 Abstract As Millennials begin to dominate the workplace, it has begun to cause a shift in beliefs, values, abilities, and success. It can now be seen that Millennials provide benefits to employers in the workplace (Alsop, 2008). Millennials bring different characteristics to the working environment, regardless of their stereotypes. Their use of technology can be utilized as a positive attributed and thus an impact on their success. Millennials are also seeking a coaching or mentoring environment through reverse mentoring. The impact Millennials will have in the workplace is one of success and the desire to work better, but they also need positive reinforcement. Millennials are also seeking an...
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...Communication and Interpersonal Relationships Inquiry: How has technology impacted workplace relationships? How has communication evolved (anthropology and sociology)? What is the cultural impact? Analysis: It was about nine years ago I was a Staff Sergeant stationed in Seymour Johnson AFB and we recently had acquired a new commander. One of the new directives he gave to us stood out, and it was we were not allowed to use e-mail to communicate on Wednesdays; phone and face to face interaction was encouraged. It seemed counterproductive at the time, but he had a point, he wanted to strengthen our workplace relationships as the team we were. I believe the impact of technology can either be good or bad, it depends mostly on the user and the guidelines that their leadership imposes. It seems that even though technology increases effectivity and efficiency at work it tends to make people apathetic as work relations go. During my research I found a list that states technology improves communication as an advantage, but affects workplace relationships (Ramey, 2013). 1. Improves communication: Many businesses are using various business communication technologies to change the way their employees interact and communicate while at work. Employees can use various communication tools to interact or exchange information at work (Ramey, 2013). 9. Affects Workplace Relationships: Interpersonal communications are important in building workplace relationships because employees...
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...The Impact of Workplace Bullying Kelvin Crenshaw BUS600: Management Communications with Technology Tools Professor Eric Aguilar December 17, 2014 Analysis of Article The article in this week’s assignment delivers a spot on intuitive description of workplace bullying. According to Wiedmer (2011), “Workplace bullying is a pervasive practice by malicious individuals who seek power, control, domination and subjugation” (Wiedmer, 2011, para. 1). This is a very accurate description of the basic components of bullying. The article describes how the impacts of workplace bullying can be costly, disruptive and destructive to an organization. The Impact of Workplace Bullying on the Victims and the Organization Bullying can also be called psychological harassment or even violence. This type of repeated harassment often leads to the victim developing serious physiological disorders such as obsessive compulsive disorder (OCD), social anxiety disorder or other phobias that can compromise one’s quality of life. Competition in the workplace can be a positive thing; it could enhance productivity and also create a sense of acceptance. However, competition can also become abominable (Baack, 2012). When there is intense competition in the workplace, it can act as a breeding ground for miscommunications amongst employees. Bullying can cause a company’s production to lag or suffer, as victims of bullying can no longer produce efficiently...
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