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Implement and Monitor Marketing Activities

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Submitted By tonykim86
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#### IMPLEMENT & MONITOR MARKETING ACTIVITIES ###

> Executive Summary
Tony’s Nyonya Kitchen & Cafe (TNKC) aimed to be one of the highly-rated restaurant serving authentic Nyonya and Malay dishes. TNKC proudly present the signature menu of Nasi Lemak, Char Kuey Teow, Asam Laksa, Bak Kut Teh, fish head curry, and many other mouth-watering traditional cuisines. TNKC also offers best coffees in town as well as serving fine quality wines, beers, and liquors.

TNKC strive to satisfy customers’ appetite by serving authentic and tasteful dishes at a thoughtful designed, oriental-styled restaurant, surrounded with harmonic atmosphere and friendly staffs, conveniently located at China Town, at competitive and worthy prices.

Situation Analysis
TNKC has entered into restaurant business for two years and is at the starts of 3rd year business.
TNKC only uses freshest seafoods & vegetables, hormone-free meats & poultry, home-made spices for main flavouring, cooked with the ancestral secret recipes given by the chief chef and also the business owner, Tony Chong’s great grand-father.

Although it has struggle to earn profit during its first half of its financial year, situation was started improving and TNKC achieve positive profit margin in the 7th month and remain growing at a minor but steady rate by end of 2nd year of operation. TNKC understands a good overall rating on food quality, authenticity of taste, environment, service and price as a whole is important to a foodie business, and a lot of attention and effort are taken in improving the dining experience for its customers. Nonetheless, TNKC believe it can do better and there is a need to have its current marketing activities revised and improved in comprehensive manner.

Market Summary #
With the assistance of iPad-based Point of Sales Terminal (POST), TNKC has built a database comprising of

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