...Implementing Change Paper HCS/475 04/18/2012 Implementing Change Paper Introduction Implementing change in a department of a company can be challenging. The management team should have a plan of action before implementing change. To implement new changes the manager’s responsibility and position within the department is truly vital. The manager’s position is to assess the change that should take place, come up with a strategy to implement a change, implement the change, and examine the change in a suitable manner. To have a productive implementation of a new system it is essential for the manager to be included in every step. The manager should include the employees and keep them abreast so that they may understand why the change is taking place and how it will impact the work environment. The manager encounters many demands such as dealing with employees who might resist to change, and meeting the company’s goals. This paper will point out the manager’s responsibility and position on implementing change, the way a manager should handle employees who are resistant to change, and define the steps of the change system such as assessment, planning, implementation, and evaluation. When implementing change in the work environment within the department, the manager’s position and responsibility is to make certain it is a smooth transition with the help of the employees. Management should be able to offer support to their employees if they are reluctant to change, communicate...
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...Interview on Implementing Change 1 Interview on Implementing Change Harold Nyanjom MGMT 520 PA 2014 Spring 02 PS3 Managing Org Change & Conflict April 20, 2014 Instructor Name: Dr. Whitney Stevens Southwestern College Professional Studies Interview on Implementing Change 2 Abstract This paper is based on this student’s (Harold) interview with a Christian Pastor (Rev. Kenneth Owuor) and analyses change initiatives in pastoral ministries by examining how religious leaders address youth issues both locally and on a global level. The paper looks at what type of leadership styles are best practiced to capture the attention of younger generations, and provide guidance necessary for development of productive quality lifestyles. In an effort to understand the complex nature of the minds of today’s youth, Harold asked several questions on what strategic plans the Pastor had for achieving the goals of his ministry and the anticipated outcomes of effective leadership and guidance on the youth. The interview process identified several opportunities for change and attempts to examine youth ministries as a critical component of religious leadership. The primary purpose of this paper is to look at the lack of emphasis of youth ministries in a population destined to be our future leaders. Interview on Implementing Change 3 Introduction Arnold H. Glasow said, “One of the tests of leadership is the ability to recognize a problem before it...
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... * * * * * * * * * Implementing Change Paper * * Facilitator: Albert Gale * Course: Leadership and Performance Development March 28th, 2011 * * * * * * * * * * * * * * * * * * * * Implementing Change Paper * * Implementing change in any organization is extremely complicated, however having a manager know the role and responsibilities they are to meet could be the difference between success and a failure. The manager must know the distinct difference in the areas that are to be changed, and how to go about handling staff resistance. Using processes like assessment, planning, implementation and evaluation help management assist staff in adjusting to change and focus on the areas of importance. A manager’s role in implementing change with little disruption to the staff is the difference between a successful manager and failed organization. * The role a manager takes in any company when implementing change has to be aware of the three distinct categories that could be changed. First there is change in people; this is how people relate to each other and how implementing a change would affect how the organization functions more effectively. To do this the manager must relay to the staff why the change is necessary to the organization. “The explanation must be detailed enough...
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...Business Case for HR Self Service Systems Table of Contents Executive Summary 3 Project Overview 3 Business Case for Proposed Project 4 Conclusion 5 References 5 Executive Summary This paper addresses the business case for implementing self service in the IT industry with the aim of gaining higher efficiency for a majority of HR functions and other benefits that can be derived from improved information access. The paper also discusses the various challenges an organization might face while attempting to implement self-service. The business case for self service revolves around reducing administrative costs and gaining better efficiency. It also aims at improving the overall performance and other benefits such as information management, trend analysis and also operational efficiency. The chief argument presented here is that a self-service initiative allows the HR to concentrate more towards the core functions such as people management instead of getting burdened with administrative tasks. While self-service has the ability to improve the service expectations from HR, it may also result in some of the savings being consumed in order to meet the higher quality expectations. However, on the long run, it is bound to reduce expenses to a great extent while enhancing the quality. Self-service also enables an organization to implement flexible work and helps employees to remain connected with the organization through a centralized HR system aimed at remote...
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...Running head: IMPLEMENTING CHANGE PAPER Implementing Change Paper Aliyya Jones Leadership and Performance Development HCS/475 Brenda Lever, Instructor Monday, August 10, 2009 Implementing Change Paper Team members gather around in a small conference room as the manager states, a meeting is desperately needed in order for this change process to work efficiently. The room suddenly begins to fill with outburst such as, why does the company constantly change? Change is such a hectic process, who implemented the change without letting us know in advance? No one likes change, so why do it? Outburst such as these can be expected when change is involved; having a responsible, strong leadership could help ease the conflict. Implementing change involves a series of steps that a manager must go through in order to implement successfully to assure the team will achieve the company’s overall goal. Manager’s Role Within the company’s many departments each manager will have much responsibility and roles. The initial role is the understanding of the process transformation; “Transformation can be simply defined as a process of so fundamentally changing individuals and organizations that they more fully resonate with their own goals and the demands for a future, calling for a new set of expectations, behaviors, and organizational performance” (Porter-O’Grady and Malloch, p. 66, 2007). When transforming people and the department, the manager must be constantly...
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...Implementing Electronic Medical Records In a Long Term Care Facility HCS/320 1/20/14 Dr. Patricia “Pat” Bird Introduction Implementing Electronic Medical Records in a Long Term Care Facility can be a big and trying change for anyone in the Health Care Industry. With the transition from traditional paper charts to everything being on a computer through a database can be very confusing and stressful for any and all employees whom have to use the program. However, with proper explanation, training, and communication it can be very easy to adapt to the Electronic Medical Record database, and it will save time and money over time when it comes to hours of writing in traditional paper charts. Electronic Medical Records also keeps a patient’s medical history and personal information safe and protected from outside sources. What are the benefits of switching to electronic Medical records? Two benefits would be the ease of access to medical records and increased productivity. These two benefits go hand in hand. Searching for information on a patient becomes so much easier when you eliminate the large paper files. Meaning the patient gets treated in a more prompt way. Also having electronica medical records makes it easily accessed by anyone that needs it at any time; saving time, energy, and money. Another benefit would be the electronic medical records are cost efficient. Yes making the switch from paper to electronic may be costly in the beginning. Buying the devices...
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...IMPROVING PATIENT WAIT TIME IN THE DOCTORS OFFICE Tracey Rentas Old Dominion University Health Informatics CHP485 Dr. Ann Marie Kopitzke February 28, 2014 IMPROVING PATIENT WAIT TIME IN THE DOCTORS OFFICE This paper focuses on the improvement of patient wait times in a physician’s office. While there is more than one cause of long wait times in the doctor’s office the main purpose of interest within this paper is a consumer’s perspective on long wait times, the use of paper based systems, and the importance of updated technology such as electronic health records (EHR) to reduce patient wait times. Long wait times to see a physician in a doctor’s office is a problem that seems to be increasing and lowering patient satisfaction as a result. One of the top consumer complaints across the board is long wait times in the doctor’s office. Whether patients are talking about their primary care physician or their dentist, nothing frustrates people more than showing up 15-30 minutes prior to their appointment only to wait an hour or more to be seen (Downing, 2013). Long wait time to see a physician is becoming more of an exercise of frustration and it seems to be getting worse. It’s getting to the point where one might as well clear their entire day because between getting to the physician’s office, waiting for a very long time to be seen, and finally seeing a doctor, and then driving back home, it’s already a good half of your day down the drain. Often the worst part of a doctor’s...
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...Discussion 1.doc MGT-380 Week 1 Discussion 2.doc MGT-380 Week 1 Quiz.pdf MGT-380 Week 2 Assign.doc MGT-380 Week 2 Discussion 1.doc MGT-380 Week 2 Discussion 2.doc MGT-380 Week 2 Quiz.pdf MGT-380 Week 3 Discussion 1.doc MGT-380 Week 3 Discussion 2.doc MGT-380 Week 3 Quiz.pdf MGT-380 Week 4 Discussion 1.doc MGT-380 Week 4 Discussion 2.doc MGT-380 Week 4 Quiz.pdf MGT-380 Week 5 Discussion 1.doc MGT-380 Week 5 Discussion 2.doc MGT-380 Week 5 Final Leadership Theory Paper.doc Business - Management MGT 380 Week 1 Individual Assignment What Drives Organizational Change Paper MGT 380 Week 2 Individual Assignment Why Organizational Change Paper MGT 380 Week 3 Learning Team Assignment Executive Memo MGT 380 Week 4 Learning Team Assignment Resistance to Change Paper MGT 380 Week 5 Individual Assignment Implementing Change Paper MGT 380 Week 5 Learning Team Assignment Implementing Change Presentation The primary reason for attending college is to obtain a degree. You won't be able to obtain this degree unless you put forth the time and effort into schoolwork and studying. Using the tips from above, you should be able to get the most from your studying and pass every exam thrown your way.... For downloading more course tutorials visit -...
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...Paperless accounting firms are becoming increasingly prevalent in a rapidly evolving business environment. A substantial number of firms are researching and implementing paperless systems as a means to increase efficiency, provide a higher level of reliability to customers, and decrease costs. This paper will examine some of the advantages and disadvantages of paperless accounting, some necessary steps in implementing the new technology, as well as the relation between paperless systems and the COSO Internal Control Framework. There are many reasons a firm could desire to change from a paper-based system to an electronic system. Substantial research and analysis should be done on both the current work system and the prospective paperless system to determine if a firm is capable of making the switch, and if the switch would be beneficial by a cost/benefit level. In determining if a firm should transition to a paperless work environment, it is important for the company to examine the costs associated with both options. Some of the costs associated with paper-based business environments include: * An average of $20 in labor costs to file a document * An average of $120 in labor costs searching for missing documents * An average of $220 in labor costs on reproducing lost documents * $24 to manually produce an invoice In determining the costs associated with the implementation of a new paperless business environment, the firm must examine the needs of the company...
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...Readiness for Change With an ever-increasing population and the rising cost of medical care, the healthcare industry is in need of innovated ways to provide quality health care while containing cost. Technological advances offer one-such solution to cost containment, though, adoption of Information Technology (IT) in the health care industry remains low despite overwhelming evidence that the use of electronic medical records (EMR) has improved staff efficiency, increased preventative care measures, and decreased medical errors thus lowering healthcare cost (Childs, 2009). Even in an environment that is rich with evidence-based innovations, diffusion of successful electronic medical records remains a problem in the healthcare industry. This paper will explore the implementation of transitioning to an EMR in a specific facility. Implementation of an Electronic Medical Record The change initiative in this scenario is implementation of an EMR. In 2004, the Office of the National Coordinator for Health Information Technology was developed as a part of the Department of Health and Human Services. In 2009, the American Recovery and Reinvestment Act was signed into law, the goal of this act was to create new jobs and spur economic activity and invest in long-term growth (U.S. Government, 2012). The Act had a plan to achieve goals by providing $787 billion that would offer tax cuts and benefits for many working families, fund entitlement programs, such as unemployment benefits, and...
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...forward-looking. This study specifically focused on improving Booz Allen’s waste management and recycling programs as part of its broader focus on corporate social responsibility. Interviews were conducted with key stakeholders in the office services and facilities teams to learn about existing “greening” efforts. Interviews were also conducted with employees to understand the perception of Booz Allen’s “greening” activities. This report concludes that Booz Allen is doing a lot already in the way of “greening” its waste management practices. The problem is that no one knows about it. Communications and training are the biggest challenges that Booz Allen must overcome. Near-term recommendations to address these challenges include: * Implementing a communications strategy for the “greening” campaign; and * Focusing on immediate “quick wins” to increase visibility of the effort. In the long-term, Booz Allen should develop and publish a sustainability plan, and develop a “Greening” tactical plan to achieve the targets set in the multi-year strategy. Introduction Energy and environment are critical growth markets for Booz Allen Hamilton moving forward, and we have been developing a “greening” service offering. But are we setting a good example with our own practices in Booz Allen facilities? On our McLean campus, one building is LEED-certified (Leadership in Energy and...
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...Decision-Making Process Paper MGT/230 Decision-Making Process Paper Important decisions are made daily within my life that will ultimately affect my future. Lifelong challenges which include career path choices, personal wellbeing, and lifetime goals are constantly evaluated; seeking to achieve a greater result. The ideal decision-making process as described in (Management: Leading & Collaborating in a Competitive World) Bateman and Snell (2011) includes six stages: * Identify and diagnose the problem * Generate alternative decisions * Evaluate alternatives * Making the choice * Implementing the decision * Evaluating the decision I use this method to make decisions and evaluate all possibilities before implementing the idea into an action. When I decided to go back to school, I had the option to continue with my last employer to change for a lighter workload while attending. I did not want to limit myself to my previous hourly wage and position. I look at all alternatives before deciding to focus on school and obtaining my real estate license to establish another source of income. Implementing decisions are challenging in the sense that you may face opposition towards changes. (Decisions are likely to attract varying degrees of opposition, ranging from mild dissent to outright resistance.) ("Laynetworks", n.d) Once an idea is implemented into my daily life, I constantly evaluate my situation to determine if my actions are leading to my overall...
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...Concord Bookshop Paper Shobin Kovoor HCS/587 February 27, 2012 Laura Hurst Concord Bookshop Paper Change is a natural and necessary process in an organization. Continual and managing change has become one of the greatest challenges in today’s successful organization. Implementing successful organizational change is a key challenge to many businesses. This paper provides a description about phases in organizational change process and what lead to the failure of Concord bookshop to survive change. An organizational change means introducing a new enterprise resource planning system to co-ordinate and standardize internal process (Spector, 2010). According to Kurt Lewin, there are three phases of organizational change. First one is unfreezing. In this phase, the organization needs to identify the need of change and find solutions. A strategic renewal is needed. Organization must make the people visualize the need for change. Next phase is change. This phase is aimed on individual behavior. People try to do things in a better way. This process takes long time. Next phase is refreezing. In this phase changes are implemented and evaluated. The organization needs new goals and good leadership. Concord bookshop is an old store, that is running for 64 years in New England. This store was famous in the small community and they had support from the people. The management knew the need for change. There was financial crisis in the store. The owners failed to communicate the vision...
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...Organizational Change Process at Concord Bookshop HCS/587 Organizational Change Process at Concord Bookshop The intense competition and economy are two major drivers of organizational changes. The development and implementation of any significant organizational changes requires strategic planning. Kurt Lewin’s change model offers a simple and an effective approach for implementing the organizational changes. The lack of a strategic planning to implement the organizational changes could be demoralizing for the staff and disastrous for the entire organization. The purpose of this paper is to demonstrate the impact of poor organizational change planning at Concord Bookshop in New England. Additionally, the paper will describe the Kurt Lewin’s three phases of organizational change. The failure to follow three phases of organizational change resulted in employees’ resistance to embrace the proposed changes. The Concord Bookshop was a highly regarded bookstore famous for its knowledgeable staff and friendly service. The online mega bookstores, such as Amazon, Barnes and Noble have created a stiff competition forcing the Concord Bookshop owners to implement significant organizational changes. The owners failed to include the staff members in the change process creating an environment of resistance that forced many long-time employees to leave the organization. Kurt Lewin’s Phases of Change Model Unfreeze Phase During this phase, the top management effectively communicates with...
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...Concord Bookstore: Implementing Organizational Change 1 Concord Bookstore Gail Bernal HCS/587 3/3/14 John Istvan Concord Bookstore: Implementing Organizational Change 2 Implementing Organizational Change Change in any business is inevitable and needs to be taken with open arms. There are times people are comfortable in their position and are not receptive to the change process. The change process also needs to be implemented with open communication and the ability to hear constructive criticism and act on it. All sides need to be able to voice their opinions and be open minded to take any opinions and incorporate the ideas into the master plan if necessary. The Tales of Woe at Concord Bookstore describes how the owners of a bookstore in a New England town decided to change their business format in an every changing technical age of times. The way the owners went about implementing the change process was not done fully. The following will discuss some areas that were not completed. The writer feels the main process that was handled incorrectly was the turnaround process. “Turnaround looks at a company’s assets and seeks to manage them in a new way in order to stabilize cash flow, shore up the balance sheet, and maximize shareholder wealth.” (Spector, 2010). As employees of a company the focus usually is not about the bookkeeping aspect like how much profit was incurred today. The one thing that an investor will look at is...
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