Premium Essay

Improving Project Performance on Technology Projects

In:

Submitted By leetesimon
Words 269
Pages 2
Improving Project Performance on Information Technology Projects
Many causes of project failure can be traced to faulty thinking; which leads to poor project planning, inadequate execution, flawed decision making, poor communication, and billions of wasted dollars each year. Nevermind that any major information technology (IT) takes an average of 24 months from start to finish, the high cost of IT and the associated resources make it imperative that we get these projects right the first time. Funding cutbacks, global markets/teams, mandatory investments and riskier business opportunities also add to the reasons why improving project performance on high cost IT investments is vital to the success (or failure) of any organization.
Many years ago, I worked for the once highly successful financial organization, Global Best. Global Best employed more than 20,000 employees globally. During my 5 year tenure, I project managed or team-led no less than 30 different projects, each worth multi-millions to the company and its client base. Project performance ranged from ‘very good’ to ‘plain bad’—with the majority of projects falling into the plain bad category. Project management was something you focused on if you had the time; and project performance was of no real importance as long as a product was ultimately delivered.
Today, low quality, poor performing projects are hardly tolerated although still not a thing of the past. The 21st century project manager has a well-understood accountability or role to play in all projects. With the advances in project management processes, training, tools and techniques, low performing information technology projects can be obliterated (at least in my

Similar Documents

Premium Essay

Cmgt 554 Week 3-It Infrastructure- Patton-Fuller Community Hospital Networking Project University of Phoenix

...CMGT 554 Week 3-It Infrastructure- Patton-Fuller Community Hospital Networking Project University of Phoenix Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser https://hwguiders.com/downloads/cmgt-554-week-3-infrastructure-patton-fuller-community-hospital-networking-project-university-phoenix/ For More Courses and Exams use this form ( http://hwguiders.com/contact-us/ ) Feel Free to Search your Class through Our Product Categories or From Our Search Bar (http://hwguiders.com/ ) CMGT 554 Week 3-It Infrastructure- Patton-Fuller Community Hospital Networking Project University of Phoenix Patton-Fuller Community Hospital Networking Project (Week 3) University of Phoenix CMGT 554/IT INFRASTRUCTURE Patton-Fuller Community Hospital Networking Project Today most new building construction is built with new technology and is not as much concerned with the type of budgets that a hospital muse consider in order to redesign a whole new network structure for the purpose of being more optimal and maintaining standards that keep up with advances in new technology. In most cases, a hospital’s network can transition over time with new technology and evolve into meeting the demands it requires to perform effectively. However, upgrading a hospital’s entire network can often be very expensive to implement and sustain. There may be a case where components or parts are no longer being produced to meet current and future demands. In the last several...

Words: 8701 - Pages: 35

Premium Essay

Supply Chain

...AberdeenGroup New Product Development: Profiting from Innovation Business Value Research Series December 2005 The New Product Development Business Value Research Series Executive Summary eveloping a new technology or solution that fills a need for a customer is fulfilling. This feeling of accomplishment is not accompanied by the pleasant jingle of coins in the corporate pockets, however, unless the idea makes its way out of the innovator’s head, off of the planning board, and eventually off of the engineer’s harddrive. Product development teams and executives alike need to measure the success of innovation the way the corporation measures success – by the bottom line. Turning a concept into a profitable product or product platform is not an easy job, and requires people from multiple disciplines to work together. New product development (NPD) is a complex, collaborative process that requires coordinating the innovation efforts of many to meet a common goal. The following is a list of participating groups that may be required for a product to successfully come to market: • • • • • Marketing Engineering Procurement Regulatory Manufacturing • • • • • Design Suppliers Sales / Channels Finance Legal • Manufacturing Engineering D Different organizations and individuals are responsible for one or more aspects of the product, and few of these aspects can stand alone. Decisions made in one facet of a product impact many others. Aberdeen’s Product Innovation Agenda...

Words: 5072 - Pages: 21

Premium Essay

Case Study on Six Sigma at Wipro Technologies: Thrust on Quality

...Case study On Six Sigma at Wipro Technologies: Thrust on Quality Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic objectives of clients. Wipro has 40+ ‘Centers of Excellence’ that create solutions around specific needs of industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World's first CMMi Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award. Wipro has one of the most mature Six Sigma programs in the industry ensuring that 91% of the projects are completed on schedule, much above the industry average of 55%. Six Sigma provides the tools for continuous improvement on existing processes thereby helping sustain the SEI-CMM Level 5 and CMMi certifications. This case focuses on the initiatives taken by Wipro Technologies to implement the Six Sigma Quality tool to achieve sustained strategic business results. It explores the implementation procedure at Wipro Technologies and the benefits reaped by the company on account of adopting Six Sigma. The case also throws light on the recent developments in the Six Sigma concept including Wipro’s Six Sigma Skill base and consulting experience and explains how the company intends to build its expertise and experience '' to bring continuous process improvement to the organization. ...

Words: 2613 - Pages: 11

Premium Essay

Course Syllabus Cmgt 554

...Syllabus College of Information Systems & Technology CMGT/554 Version 2 IT Infrastructure Copyright © 2010, 2009 by University of Phoenix. All rights reserved. Course Description This course focuses on the managerial level of knowledge and terminology for telecommunications and computer networks. This course covers the concepts and application of the Internet; server and storage architectures; and regulatory considerations. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Fitzgerald, J. & Dennis, A. (2009). Business data communications & networking (10th ed.). Hoboken, NJ: Wiley. Iniewski, K., McCrosky, C., & Minoli, D. (2008). Network infrastructure and architecture: Designing high-availability networks. Hoboken, NJ: Wiley-Interscience. Turban, E. & Volonino, L. (2009). Information technology for management: Improving performance in the digital economy (7th ed.). Hoboken...

Words: 2439 - Pages: 10

Premium Essay

Quality Control of It Projects in an Innovative Environment

...critical for IT projects, often plagued with failure as performance objectives do not align with traditional measures. This study provides theoretical and practical implications for information technology (IT) project quality control, particularly within the domains of project management and performance measurement. The data provided qualitatively and quantitatively demonstrates the criticality of enhanced project quality control in the IT industry. Analysis of alternative methods provides alternatives to the traditional method. Alternative methods have been applied and well-accepted at large organizations who realized the criticality of these measures as new products, services, and results showed significant overall improvement. Overall this study demonstrates that improving quality control methods for IT projects leads to a strong project design—a key component of project success. This study provides theoretical and practical implications for information technology (IT) project quality control, particularly within the domains of project management and performance measurement. There is “a growing disenchantment with the traditional methodology” that measures project success by approaches such as time conformance and budget adherence, prompting stakeholders and project managers to seek methods that will provide a clear analysis of project performance (Barclay & Osei-Bryson, 2008, p. 139). While stakeholders are involved in assessing the performance of any project...

Words: 4085 - Pages: 17

Premium Essay

Proj 587 Project Final

...Course Project Epsilon: Portfolio Management Plan Instructor: Stanley Mefford Oct 24, 2012 Table of Contents Introduction 3 Epsilon’s Strategic Plan 3 Strategic Capacity Plan 4 Portfolio Management Process 6 Project Selection Criteria 7 Program Management Plan 8 Quality 9 Scope 10 Internal Teams 10 External Teams 11 Scheduling 11 Conflict Resolution Plan 12 Change Management Plan 13 Resource Utilization 15 Conclusion 16 Resources 17 Introduction Deploying over 40 billion emails annually, Epsilon is ranked as the top database marketing services provider and is the world’s leading multi-channel marketing and technology organization (Palmer, 2012). Epsilon works with over 2,000 global clients that represent industries across many markets including financial services, customer packaged goods, retail, travel and pharmaceutical markets. Some of Epsilon’s service offerings include: database technology, email services, and reporting/analytics. As a leader in the market, an impressive 26 of the Fortune 100 companies trust them to provide marketing services (Epsilon, 2012). Since 2009, Epsilon had been experiencing unprecedented growth. In 2011, Direct Marketing News reported that Epsilon’s 2010 global revenues increased 19% as compared to the previous year and was expected to double its revenues (Gordon & Washkuck, 2011). From the outside, forecasts couldn’t be brighter for the company. Internally, however, it was a different story...

Words: 4958 - Pages: 20

Premium Essay

Implementing the Balanced Scorecard in Greece: a Software Firm's Experience

...LRP Long Range Planning 37 (2004) 351–366 long range planning www.lrpjournal.com Implementing the Balanced Scorecard in Greece: a Software 5 Firm’s Experience Alexandros Papalexandris, George Ioannou à and Gregory P. Prastacos The Balanced Scorecard (BSC) is a relatively new approach to strategic management and performance measurement and control, which has generated substantial interest in the academic and industrial communities. This paper presents the experience from the implementation of a specific BSC model at a large software development company in Greece. The study illustrates and evaluates the main obstacles and shortcomings, as well as the critical success factors that characterise such BSC projects, while offering managerial insights and guidelines for similar implementations. Q 2004 Elsevier Ltd. All rights reserved. Introduction The shortcomings of traditional management control and performance measurement motivated the development of the Balanced Scorecard (BSC), a management system incorporating all quantitative and abstract measures of true importance to an enterprise.1 The two key elements of the BSC are: (a) Clustering of similar types of measures into groups (perspectives); (b) Limiting the measures and linking their values to improve clarity, allow for transparent communication throughout the organisation, and effectively manage change. 5 An earlier and compact version of this paper was presented at the IEEE International Engineering Management...

Words: 7930 - Pages: 32

Premium Essay

Six Sigma at Wipro

...1 Case study On Six Sigma at Wipro Technologies: Thrust on Quality Abstract: Six Sigma at Wipro Technologies: Thrust on Quality Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic objectives of clients. Wipro has 40+ ‘Centers of Excellence’ that create solutions around specific needs of industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation. Wipro is the World's first CMMi Level 5 certified software services company and the first outside USA to receive the IEEE Software Process Award. Wipro has one of the most mature Six Sigma programs in the industry ensuring that 91% of the projects are completed on schedule, much above the industry average of 55%. Six Sigma provides the tools for continuous improvement on existing processes thereby helping sustain the SEI-CMM Level 5 and CMMi certifications. This case focuses on the initiatives taken by Wipro Technologies to implement the Six Sigma Quality tool to achieve sustained strategic business results. It explores the implementation procedure at Wipro Technologies and the benefits reaped by the company on account of adopting Six Sigma. The case also throws light on the recent developments in the Six Sigma concept including Wipro’s Six Sigma Skill base and consulting experience and explains how the company intends to build its expertise and...

Words: 3598 - Pages: 15

Premium Essay

Pm Project Answers

...by applying its technology to develop a top-quality binocular. What kind of project management structure would you recommend they use for this project? What information would you like to have to make this recommendation, and why? To determine the project management structure, I would want to know the current management structure of the firm, and the project management structure, the firm has used in the past. As, it might become difficult for the employees to adjust to matrix structure if they are used to a functional structure. The priority of the project is also an important factor in determining the project management structure. If the company is constantly loosing out on revenue, it is vital to complete the project as soon as possible. The availability of resources is also a key factor, if the human and other resources such as technology, research labs etc. are abundant then I would choose a dedicated team and if the resources are scarce, a matrix structure would be preferable wherein employees can concentrate on both their function and project work. However, considering the information in hand I would recommend that the company adopt a strong matrix system. The company is already a market leader in optical scopes and entering in the binocular market is not the highest priority activity for them. Moreover, the development of a new product should not hamper the company’s current functional activities. Hence, adopting a strong matrix, wherein the project manager controls...

Words: 948 - Pages: 4

Premium Essay

Arundel Patners

...Assessment of Pakistani Construction Industry – Current Performance and the Way Forward Rizwan U. Farooqui and Syed M. Ahmed Department of Construction Management, Florida International University, Miami, Florida, USA Sarosh H. Lodi, Professor and Chairman, Department of Civil Engineering, N.E.D. University of Engineering and Technology, Karachi, Pakistan The Pakistani Construction Industry has always been of economic and social significance to the country. In contrast to the prospective share of Pakistani construction in the local and global economic market, conversely, the development of the sector has not been at par with the market demands. With the recent rapid economic growth of the country, Pakistan now offers a growing market for the construction industry. The Government of Pakistan has responded to this opportunity by planning extensive infrastructure expansion programs. All of these programs have the potential to lead the local Industry to establish respect, status and international recognition when the appropriate efforts are extended to achieve the same. Even with the opportunity for growth the challenges will be extensive. This research presents the current state of performance of Pakistani Construction Industry and provides directions for strategic improvement of the construction industry on a sustainable basis. Major findings of the research include: a cultural and behavioral shift in the mind-set of all participants in the construction process especially top...

Words: 9194 - Pages: 37

Premium Essay

Curriculum Innovations

...Addressing the Future: CURRICULUM INNOVATIONS 1.) LOCAL AND NATIONAL CURRICULAR INNOVATIONS 2.) GLOBAL CURRICULAR INNOVATIONS As man seeks for development, innovations are inevitable. In curriculum, changes and modifications are being introduced to keep with the changing world. • With the emerging theories of learning, instructional delivery and management, learning and teaching styles, modes of living and other societal changes in science and technology led educators to introduce innovations. 1. LOCAL AND NATIONAL CURRICULAR INNOVATIONS  a.) 2002 Basic Education Curriculum  b.) Third Elementary Education Program (TEEP)  c.) Secondary Education Improvement and Development Program (SEDIP)  d.)The New Teacher Education Curriculum for BEEd and BSed  e.)The Ladderized Curriculum for Bachelor of Technical Teacher Education (BTTE)  f.) Instructional and Curricular Excellence in School Leadership and Management – DepEd eXCELS A. 2oo2 Basic Education Curriculum THE VISION, MISSION AND RATIONALE OF THE CURRICULUM VISION: The Department of Education, envisions every learner to be: -FUNCTIONALY LITERATE - EQUIPPED WITH LIFE - APPRECIATIVE OF ARTS AND SPORTS and - IMBUED WITH THE DESIRABLE VALUES OF A PERSON WHO IS MAKABAYAN, MAKATAO, MAKAKALIKASAN AND MAKA-DIYOS MISSION: The DepEd’s MISSION is to PROVIDE QUALITY BASIC EDUCATION that is: - ACCESSIBLE TO ALL - LAYS THE FOUNDATION FOR LIFELONG LEARNING and - SERVICE FOR COMMON GOOD The Basic Education Curriculum developed...

Words: 4610 - Pages: 19

Premium Essay

Study Guide Cis 3001

...Information Technology Projects What is the current state of IT projects? What are key factors for successful IT projects? Hint: Refer to the summary of CHAO study IT Projects are showing higher success rates. Better project management tools & processes, smaller projects, improved communication among stakeholders, more skillful IT project managers What are four different approaches to improving the likelihood of success of IT projects? Hint: Understand the major characteristics of each approach. 1. Value-Driven Approach; Plain & Simple: IT Projects must provide value to the organization 2. Socio-technical Approach; It’s not just about the technology or building a better mouse trap 3. Project Management Approach; processes and infrastructure (Methodology), resources, expectations, competition, efficiency and effectiveness 4. Knowledge Management Approach, lessons learned, best practices & shared knowledge What is a project? And its attributes? Project: a temporary endeavor undertaken to create a unique product, service, or result. Attributes: Time Frame, Purpose (to provide value!), Ownership, Resources (the triple constraint), Roles (Project Manager, Project Sponsor, SME (domain & technical)), Risk & Assumptions, Interdependent Tasks (progressive elaboration – steps & increments), Planned Organizational Change, Operate in Environments Larger than the Project Itself What are different roles in IT projects? Hint: Know...

Words: 2296 - Pages: 10

Premium Essay

Patient Safety

...Patient Safety Project Week Six Dawn Frizell NURS/588 Linda Horton University of Phoenix Patient Safety Project Week Six Executive Summary One out of five falls results in major injuries such as fractures and head trauma. Medical cost for such falls are $34 billion yearly, and hospital cost account for two-thirds of the total of falls (CDC, 2013). Along with this information, hospital losses from falls occurring as inpatients have lost millions of dollars in revenue. Many of these fall can be avoided, and can also decrease extended inpatient care along with decrease profit loss. A process must be developed here at Davis Healthcare System (DHS), in response to patient falls, injuries and profit loss. In the Mission and Vision statement at the DHS, it states several key words: high-quality care, safety, innovation, patient-centered care, and that is the reasons that we must initiate the quality improvement plan immediately. Safety deals with lack of harm to the patient and Quality is an effective, efficient and focused direction that to get to safety. Our team of experts in quality improvement will use our mission, tools, communication along with collaborating with the patients to get to the root and cause of this problem. There are several ways to accomplish this goal, 1). Purchasing an item called Radio Frequency Identification...

Words: 3184 - Pages: 13

Premium Essay

Pupils Attitudes Toward Science: Its Influence to Academic Performance

...The Strengthening of Mathematics and Science in Secondary Education (SMASSE) initiative in Kenya was in response to the continuous poor performance in Mathematics and Science despite the effort of employing qualified teachers, increasing salary, providing equipments and constructing laboratories and Mathematics classrooms. SMASSE-INSET program was made available and compulsory to all serving Mathematics and Science teachers in the country in 2004 at the district level. The Activity, Student, Experiment and Improvisation (ASEI) through Planning, Doing, while Seeing then Improving (PDSI) approach introduced through the SMASSE project is an attempt to improve performance. The purpose of this study was to evaluate the attitudes of teachers toward SMASSE-INSET and establish the relationship between attitudes and implementation of SMASSE-INSET resolutions. Evaluation research design was adopted and the target population included all mathematics teachers of Nandi Central District secondary schools. Sixty (60) mathematics teachers participated in the study. The data were collected using questionnaires and analyzed using descriptive and inferential statistics. The findings of the study show that Mathematics teachers tend to have a positive attitude toward the SMASSE-INSET project and despite the challenges they face, they work hard to implement ASEI/PDSI pedagogy, which is a student-centered approach. Teachers with a more positive attitude toward SMASSE-INSET program tend to apply the...

Words: 1383 - Pages: 6

Premium Essay

Communications in Organization

...INTRODUCTION Communication is defined as the process by which information is transmitted and understood between two or more people. It is a mode of sharing thoughts, feelings, expressions and many more things. Communication plays a very important role in an organization. In fact, it is said to be the life wire of the organization. Communication is very crucial and unavoidable since we have intentions which we want to pass across to another person, group or even to the outside world, besides playing an instrumental role for organizational learning and decision making. However, what is being communicated may be well understood and thus feedback, or misunderstood and thus communication breakdown. In fact, communication within an organization could be grapevine or rumour. In all, communication in an organization is very complex and it needs to be correctly handled and monitored to avoid chaos, crisis or conflict. Effective communication at workplace is a key factor in determining the success of an organization, as this will make employees feel value, connected and committed to the organization. This paper will share some real life scenario of team and organizational communication-related concerns, providing an in-depth analysis through the perspective of communication, besides recommendation of the way forward. Change Management – The Effective Communication Process Communication at workplace is about information sharing among employees so that they clarify their expectations...

Words: 3716 - Pages: 15