...If you are coming down today maybe you can shed some light on the situation. There is a lot of improvement her I am told throughout the facility. The feedback the new people are getting is positive also. The only manager that seams to upset or aggressive is Richie Jenkins. Hobart and Robin are feeding him false info and I see him responding. I am trying my best to make a difference here for the better at Pharr Yarns. The more I try to keep this account the more it seams the old employees keep fighting me, not including the weekend staff or second shift. As though if things stay the same, and we continue to have the same situation that was here everything will be alright. I am getting exhausted with the crazy drama with Richie and these...
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...Improving my listening skills at work would increase the effectiveness of my communication because the person or people that are talking to me or trying to explain something to me will know that I am being attentive they will know that they can trust that I am hearing what they are saying, understanding what they are saying, and most importantly hear what they are saying. I know that if my managers know that I am actively listening it could definitely have positive outcomes on where I want to be in my career. The main strategy of effective listening that I think I need to personally work on would be “Mindful” (Wood p 160). In my work situation being mindful would be me learning to in our group meeting situations to let people speak all the way through even if they are totally off topic, not to try and dominate the talk stage. At work I would also want to work on my “active listening skills” (wood p160) which I know is hard work but it will force me to ask questions and let the other person know I am interested in what they are saying and I am actually taking it in. It would also force me to ask questions because I know myself personally, if I am not actively listen my mind wanders on to other things and I won’t ask questions and I won’t retain a word that was said. These same techniques can help me in my personal life as well because a lot of times my husband will have important information that he needs to discuss with me, and to be honest with you I would really only use my...
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...Injuries and Safety in the Workplace Gail Coates BUS642 Research Methods & Tools Kelly Bruning July 4, 2015 Introduction If safety procedure programs are not implemented in organizations’ rules and policy, the amount of workplace injuries will continue to rise. As a prospective manager and business owner, workplace safety is important to research so I can ensure that my business is productive as well as having productive employees. Knowing what the main causes of work related injuries and the responsibility as management and having the proper plan and procedure to follow will help decrease those injuries and help my business become more productive. The well being of an organizations employers and employees are contingent on the organizations workplace health and safety procedures. According to the International Labor Organization (ILO), “each year about 2.3 million people die from accidents and diseases that are related to their work” (Yarlagadda, Raju,, & Raju, 2010). The article also states that each day approximately 1 million employees suffer workplace accidents, and about 5,500 of those employees will die because of an accident or disease related to their work (Yarlagadda, Raju,, & Raju, 2010). Management Dilemma There are several different dilemmas that management deals with when it come to workplace injuries and safety. Management has to know what to do to prevent workplace injuries and how to deal with those injuries when they happen. Another...
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...to employees should also increase. Hence it makes financial sense for employers to make the workplace safer: they could thus reduce their payroll expenses and save money." Discuss how well reasoned you find this argument. In your discussion be sure to analyze the line of reasoning and the use of evidence in the argument. For example, you may need to consider what questionable assumptions underlie the thinking and what alternative explanations or counterexamples might weaken the conclusion. You can also discuss what sort of evidence would strengthen or refute the argument, what changes in the argument would make it more logically sound, and what, if anything, would help you better evaluate its conclusion. Answer The following is an actual AWA essay that received the highest rating: This argument states that it makes financial sense for employers to make the workplace safer because by making the workplace safer then lower wages could be paid to employees. This conclusion is based on the premise that as the list of physical injury increases, the wages paid to employees should also increase. However, there are several assumptions that may not necessarily apply to this argument. For example, the costs associated with making the workplace safe must outweigh the increased payroll expenses due to hazardous conditions. Also, one must look at the plausibility of improving the work environment. And finally, because most companies agree that as the risk of injury increases...
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...Case Study 1:-Workplace Violence Name: Yasser Gharib Hashem Group: 49K Spring 2015 -Problem Definition:- Workplace Violence became a National Epidemic in USA. -Causes:- A. Job Stress B. Verbal abuse C. Verbal threats of violence D. Sexual harassment. E. Discrimination. F. Failure to educate managers and supervisors in recognizing early warning signs or symptoms of impending violence and their responsibility to take action. G. Negligence in the hiring, training, supervision, discipline and retention of employees. H. Employee Layoff. I. Mental Illness or Psychological disturbances. J. Mishandled Terminations. K. Improper work environment (Poorly distributed tasks, Bureaucratic management, unfairness,…etc) L. Addiction to Drugs or Alcohols. M. No Appropriate Mechanism to report Violence and Failure to take immediate action against those who have threatened or committed acts of workplace violence. N. Inadequate physical security system. -List of Alternatives:- Preventing work violence will differ from work place to another. As a manufacture prevention of work violence will be different from a hospital. But here we will try to put three common alternatives. -Adopting a high strong security Program - Adopting a high strong violence Program Reporting every single violent event - Adopting a strong preventive program -Alternatives Demonstration:- ...
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...Based on the individual assignment which was given to me, which is number 281 and title A good manager is one who can overcome workplace anger because has to lead by example. I have prepared an analysis about this topic. From all journal that I have prepared. We can conclude that, there is lack of intervention in organization between manager and employee. The employee must not follow all the action by manager to overcome anger. Anger in organization can be overcome together. So, I have analyzed that an organization must have a group that find this solution. We call this group Intergroup Conflict Resolution, which is intergroup issue are explore in this context and then solution are implemented in the larger organization. Intergroup conflict resolution helps group work out dysfunctional relationship. So, this group also can analyst the the problem in workplace and tried to overcome it. Based on Intergroup Conflict Resolution is designed specifically to help two group or departments within an organization resolve dysfunctional conflicts. At first this group is applies where there is little interdependence among department and conflict or competition among them can spur higher levels of productivity, but for my opinion, this group can use to overcome anger in the workplace. In other organization, especially those with very interdependent departments, conflict may become dysfunctional. Two or more group may grow polarized, and their continued conflict may result in the development...
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...Assignment – Manage workforce planning Assessment due date: Click here to enter a date. Instructions You can use Fynntown scenario, or develop a workforce plan of approximately 4 x A4 pages based on your own organisation. Alternatively, you can use the template provided or develop your own Workforce Plan. Fynntown Scenario: You are an ambitious Customer Service Team Leader at Fynntown City Council Customer Service Centre (FCC CSC). FCC CSC does not currently have a good reputation for customer service with either the business or general community. You have a lot of ideas on how to improve this situation, but as a Team Leader, you do not have the authority to implement any of these ideas. Also, you have recently undertaken a risk assessment that identified workforce planning, in particular a skills gap within the CSC, as a significant risk to the organisation. There is a genuine risk that FCC will lose its State and Federal Government funding, which accounts for 40% of all Council funds, if customer service isn’t dramatically improved within 18 months. Consequently, the Council members are desperate to see improvements, without cutting into current spending or increasing rates. Fynntown documents available for research. • Fynntown Council’s Draft Community Strategic Plan 2012 – 2013 (to be found in Additional Resources) • Fynntown Council’s 2012-2013 Operational Plan (to be found in Additional Resources) • Fynntown Customer Service Centre...
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...Spirituality in workplace or workplace spirituality is a widely discussed topic among the business as well as the religious world. As the discussion of this topic is growing, one can find various debates going on as to what exactly the term “Spirituality” means. It has lead t to different perceptions and attempts to define spirituality on the basis of the very strong personal nature of the word. It is still argumentative that whether one should encourage spirituality in organizations and who will get the true benefit of it. However, it is to be noted that many modern organizations are planning to and still implementing spirituality- based culture within firms. Regarding this fact, it would be better for one to recollect the words of the Nobel Prize winning French Novelist, Essayist and Playwright, Albert Camus when he said: “Without work, all life goes rotten. But when work is soulless, life stifles and dies” (Albert Camus quotes). This underlines the significance of spirituality in workplace. As spirituality is a controversial topic, one needs much care and attention when evaluating the role of spirituality in workplace. Therefore, the purpose of this study id to explore what workplace spirituality means how one can implement it in one’s work environment. Many modern articles have identified the growing interest of the corporate world in spirituality. This probably leads to the question “Why is there such an increased interest in workplace spirituality?” (Krishnakumar & Neck...
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...Communication is the exchange and flow of information and ideas from one individual to another via the usage of the mouth. This can be through the telephone, fax mail, email, or the aspect of using the face-face entity at the workplace. Basically, this document will illustrate in detail on how to undertake the approach of involving better and improved communication ways that lead to better and positive outcome of the firm. In essence, this shows that the paper is intended to bring about a positive outcome that would be influenced by the presence of improved communication links within a workplace environment (Perkins, 2010). Problem statement Basically, this paper tends to base its attribute on how to improve interaction in the workplace, and hence bring about a positive outcome in the workplace. Therefore, it is essential for firms to undertake the aspect of looking for better ways that can be put into practice improved communication approaches in order to enable the workplace atmosphere contribute to positive outcome. This will be an approach that will assist both clients and the employees working in the firm at stake in the market (Lasater, 2010). Statement of objective The paper is entailed to show that the presence of improved communication links at the workplace is essential as they are designed to generate positive implications. Basically, it also goes to the extent of illustrating that coordination of the individuals involved in the improvement of communication are also imperative...
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...Improving Job Performance Calumet College of Saint Joseph Improving Job Performance Maslow’s hierarchy of need can apply to the workforce as well. Within a job, an employee has steps they need to fulfill in order to advance. The first step, basic needs, include air conditioning, salary and any other basic necessities that would motivate a person to go to work every day. The second step, safety, would include ones job being position and wage. Belonging includes compatible work-group, personal and professional friends, office parties and social gatherings. Self-esteem includes job title and merit salary increase. The last and final step, self-actualization, includes advancement, challenging assignments, development opportunities, and opportunities to use skills. (Clark, n.d.). With that being said, employees need opportunities to advance, they need to be challenged, and motivated. If the needs of employees are not met, how can a company succeed? Improving job performance is the job of both the employer and employees. First, the major and minor problems must be identified. The next step is to figure out the necessary actions needed to take place in order for the improvement to begin. The last step is to then find preventing procedures so things will continue to run smoothly in the establishment. What are the major and minor problems? Time management may be one of the most major problems. Most people waste time doing other un-work related activities. Un-work related activities...
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...Improving Organizational Performance Paul W. Middleton PSY 428 Organizational Psychology University of Phoenix Professor Carol House March 31, 2008 Introduction Organizational psychology allows the consultant to look at different facets of the company and understand employee concerns. These concerns can then be given to management allowing them to have options to improve the vitality of their company and address issues that are making the company lose profits, awards, and cause customer dissatisfaction. The process of improving organizational performance is very crucial to the overall growth of an organization. However, when an organizations discover that their performance level is below the standards that they have set, they should then at that time try to develop an assessments in order to identify and correct the potential problems that the organizations is experiencing. During this consultancy many different ideas were used to understand the scope of the company and its problems, including surveys, blogs, and interviews with employees. By using these methods and intervention techniques changes can be made to make the company more flexible and take the company to the top of the field again. Company Improvement Suggestions Organizational psychology within an organization helps to identify and correct various problems and issues in an organization. By conducting surveys the company can gain...
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...Professional communication is one of the most coveted skills in the workplace today. The number one cause of wasted work time and effort is poor communication. Poor communication not only contributes to wasted effort, but also causes frustration and poor employee morale in both the workers and managerial staff. Whether we are an individual performer, manager, or Vice President, effective professional interpersonal communication is an essential skill that will both ensure our stability in the corporation and the major indicator for our promotion. In this essay, we will discuss the principles and misconceptions of effective professional communication in the workplace, explain how perceptions, emotions, and nonverbal expression affect interpersonal relationships, and describe a systematic approach to guide us through interpersonal conflicts in the workplace. Principles of Professional Communication In today’s troubled economy, corporations are basing their future success and longevity on their business principles, conduct, and reputation. To build a solid reputation, they focus on integrity, business ethics, and a code of business conduct designed to make them stand out above the competition. The same basic principles hold true for the successful employee workforce. With interpersonal communications skills being one of the most coveted skills in the workplace today, each employee must focus on improving in this area. Integrity, respect, openness, teamwork, and self-improvement...
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...Abstract The workplace is a diverse group of people. Therefore, communication is one of the most important aspects used in the workplace. Communication occurs each and every day. Employees and supervisors have to communicate with each other in making decisions, asking for help, or trying to figure out to solve problems at work. Failing to communicate effectively can make the job different and bring all kinds o problems. With that being said, there are many ways to improve communication such as active listening, learn to be open and understanding of other’s points of view, maintain a positive attitude, and have face-to-face interaction. “The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else (Merriam Webster Dictionary, 2014).” In other words, communication is interacting between two or more individuals by interchanging information. Communication is one of the most important aspects used in the workplace. Also, it is a tool used to increase productivity and maintains strong interpersonal relationships at work. Effective communication is when both parties understand the information that the sender intended to transmit. In other words, hearing and understanding what the person says and being able to get your own point across is what effective communication is about (Moulesong, 2010). In a workplace environment, there are people with different backgrounds...
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...Facing Employers in the Silicon Age? Generation Change: Is Managing Role Ambiguity The Number One Challenge Facing Employers in the Silicon Age? Are you struggling to keep your workforce motivated and harmonious in the face of constant change? Is your team struggling to deal with the ambiguity created by a fast-evolving market place? You aren’t alone, and a solution may be closer to home for your workforce than perhaps they first thought. A recent study conducted by Dr. Ben Searle of Macquarie University in Sydney has found significant links between workplace role ambiguity and an employees’ reported level of anger, anxiety and threat perception. Dr. Searle’s study involved 602 participants across a range of companies and industries fulfilling duties all the way up to managing director. The participant group was asked to self-report on perceptions of role ambiguity, experienced levels of anger, anxiety and workplace threat appraisal. In this study, participants were asked questions as to whether they fully understood what was expected of them at work on a day-to-day basis regarding particular tasks, or a range of tasks. This data was then compared with responses to questions which probed whether they had felt anxious or angry at work. Threat appraisal was determined by whether the respondent felt it was more or less likely that their work day was going to be a negative experience for them. Dr Searle’s study found statistically significant correlations between a lack...
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..."Improving Organizational Performance" Simulation Summary Airdevils Inc. is located in Salt Lake City, Utah founded by Celsey Evans in 1995. There are 115 employees who provide aerial stunts throughout different industries. However, in the last two years Airdevils customers have not been satisfied with their performance and it has also been brought to Celsey Evans that job satisfaction among the employees is low. Job Satisfaction There has been a drop in performance for Airdevils stunt performers. It has been said that employees do not have job satisfaction. Employees were given a survey to determine the reason why job satisfaction was low. The results of the survey were that stunt performers are not receiving what they joined the company for and the stunts are routine and do not excite the performers. The recommendation for the organization is for Celsey Evans to possibly send stunt performers for training in more thrilling stunts given what the budget can allow. Budget Airdevil performers are dissatisfied with the organization and see the organization as inflexible and rigid. A set budget has been put together by Celsey Evans allowing the company to recommend interventions for the stunt performers. Given the budget, some interventions Airdevils can participate in are training in other stunts, enter new line of stunts, and performance based incentives. The company has recommended these interventions because in a previous survey, employees did not have job satisfaction...
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