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Individual Individual Effective Communication

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Karla Kuzman. Individual Effective Communication Health care in the United States has evolved greatly over the years. There are many fascinating aspects of healthcare’s history. However, the role of technology and its’ role as an enabler of healthcare advances is remarkable in healthcare communication today. Advancements in healthcare technology and communication have impacted drastically the delivery of healthcare. Communication is a necessary element in healthcare. If there is a lack of communication between family members when a person is hospitalized chaos can occur. As in business, adhering to following standards in effective communication in healthcare facilitate exchange of information between different levels of healthcare professionals as well as internal and external customers. The satisfactory exchange of information; should include concise and relevant statements avoiding unnecessary repetitions; accurate facts and figures should be provided; clear and familiar conversational words should be used. Investing to improve effective communication within healthcare setting can improve the following: improved patient and employee safety; improved quality of care and patient outcomes; decreased length of patient stay or efficient patient movement during the stay; improved patient and family satisfaction; enhanced staff morale and job satisfaction. Communication allows people to understand better and connect with one another. Information can be conveyed in different ways. When communicating with others via phone, fax or e-mail it is essential that all parties understand each other. Advancements in technology and medical equipment have drastically impacted the delivery of healthcare. The use of technology in healthcare has helped improve the

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