...P1 Discuss the range of decisions to be taken for specific purposes for Essex Network Communications Consultancy. Managers make decisions affecting the Essex Network Communication Consultancy (ENCC) daily and communicate those decisions to other organizational members. Some decisions affect a large number of organization members, cost a great deal of money to Carry out, or have a long term effect on the organization. Such significant decisions can have a major impact, not only on the management systems itself, but on the career of the manager who makes them. Other decisions are fairly insignificant, affecting only a small member of organization members, costing little to carry out, and producing only a short term effect on the organization. ENCC range of decisions: Programmed decisions: Programmed decisions are routine and repetitive, and the organization typically develops specific ways to handle them. A programmed decision might involve determining how products will be arranged on the shelves of a supermarket. For this kind of routine, repetitive problem, standard arrangement decisions are typically made according to established management guidelines. Non programmed decisions: Non programmed decisions are typically one shot decisions that are usually less structured than programmed decision. ENCC 5 elements of the decision situation: 1. The Decision Makers 2. Goals to be served 3. Relevant Alternatives 4. Ordering of Alternatives 5. Choice of...
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...MGT4110: Organizational Behavior Power & Politics Professor Dr. AAhad M. Osman-Gani, MBA, MA, PhD (USA) Department of Business Administration Kulliyyah of Economics & Management Sciences Power Power refers to a capacity that A has to influence the behavior of B, so that B acts in accordance with A’s wishes. Power may exist but not be used. Probably the most important aspect of power is that it is a function of dependency. A person can have power over you only if he or she controls something you desire. 13-2 Power and Dependence Person B’s countervailing power over Person A Person A Person A’s control of resource valued by Person B Resource desired by person B Person B Person A’s power over Person B 10-3 Contrasting Leadership and Power • Leaders use power as a means of attaining group goals. • Leaders achieve goals, and power is a means of facilitating their achievement. 13-4 Contrasting Leadership and Power - Goal compatibility Power does not require goal compatibility, merely dependence. - The direction of influence Leadership focuses on the downward influence on one’s followers. 13-5 Five Bases of Power Formal Power: Legitimate Power Reward Power Coercive Power Personal Power: Expert Power Referent Power 13-6 Bases of Power Legitimate Agreement that people in certain roles can request certain behaviors of others Based on job descriptions and mutual agreement Legitimate power range varies across national...
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...Donald Chiara Professor Brown English 102 6/19/15 6 Inches of Glass Looking back at stimulating memories of your childhood gives you a sense of euphoria. You’re spending a Sunday evening at your grandparent’s house enjoying a comforting meal. Your grandfather is wearing his favorite watch that you have grown accustomed of seeing. You associate this watch as an extension of his arm. That watch is no longer an impractical piece of jewelry to you, it is ingrained with memories. How would you feel if the only time you can now view that watch is during business hours through thick glass? Allowing museums to possess Native American artifacts infringes on that culture’s right to preserve their heritage. First I will explain who has the right to ownership; second I will analyze what the artifacts in the museum symbolize, and finally assess the extent to which their heritage is being stolen. Ownership can be defined as the legal right to possession. This is not always the person who actually possesses the item, rather the person that should possess the item. In 1990 the Native American Graves Protection and Repatriation Act (NAGPRA) was passed. The act states: federal agencies and institutions that receive federal funding to return Native American "cultural items" to lineal descendants and culturally affiliated Indian tribes and Native Hawaiian organizations. Cultural items include human remains, funerary objects, sacred objects, and objects of cultural patrimony. (1) Although...
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...Final Assignment HUM/176 Part 1- You are the chief editor of a large metropolitan daily newspaper. One of your reporters is caught fabricating sources and making up facts. How do you handle the situation, from disciplining the reporter to explaining it to your readers? As the editor there is a responsibility to both journalism and to the public to report accurate news stories. Through this public apology, I the editor assure you the readers that the fabrication of the material of reporter John Doe was not a reflection of the reputation of this newspaper to print misleading false stories and the direct result of the deception caused ABC Newspaper to terminate employment however the reporter wanted to comment on his role in reporting the news. I would like to apologize for misleading the readers of this fine newspaper and to give the main reason for my deception. News is as time sensitive medium. It requires up- to- date reporting. If a person reports a story several days after the event happens; no one will be interested nor be impacted by the story. The purpose of reporting the news is to bring awareness to the people who are impacted by it. The desperation in bringing the story first caused a loss in judgment and ethics. With the increased delivery methods, including newspapers, television, radio, online newspaper web pages, and blogging, It became apparent that to capture the audience I would have to use sensationalistic tactics to do so. These tactics in journalism are...
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...Business Ethics : Air France Finance and competitiveness are today the two words at the heart of preoccupations for all Air France executives. Air France is the main French airline company. Founded in 1933, it provides transportation of passengers, cargo, maintenance, and maintains aircraft around the world. It joined with the Dutch company named KLM in 2004 and became together the fifth air carrier in the world. Air France KLM has about 77.3 million passengers each year, more than 95,000 employees and 25.5 billion turnover in 2013, so it must implement a very specific organization in order to better manage its business. With the rise of low cost airline and the economic crisis raging, Air France KLM must pay close attention to the management of his company. Many stakeholders are involved in the good functionment of Air France KLM, that’s why they have an important place in the company. In recent weeks, Air France KLM has been affected by several strikes of its employees which caused Air France to lose a lot of money (until 500 million euros) and created lowers credibility to its loyal customers. How Air France KLM has to face all these threats and what solutions could be put in place to prevent these risks ? First of all, we will see the main stakeholders present in this company and the actions to take in place to manage them. Finally, we will find different preventions to avoid any strikes and minimize risk. Company’s stake holders identification...
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...and the difference between market and non-market stakeholders * What is a Stakeholder? Person or group that affects, or is affected by, an organization’s decisions, policies, and operations * Stockholders are a type of stakeholder but all stakeholders are not stockholders. * Some stakeholders are Employees * Others are Customers * Still others are Suppliers &/or Creditors * Market Stakeholders Stakeholders that engage in economic transactions with the firm. * They include: * Employees * Stockholders * Creditors * Suppliers * Customers * Distributors, wholesalers, and retailers * Each relationship is a two-way exchange i.e. employees produce output and firm pays them wages * Are manager’s stakeholders? some would argue that as employees they are while others would argue that they are representatives of the firm who act in the best interest of stakeholders * Non-market Stakeholders people and groups who are affected or can be affected by the actions of the firm even though there is no economic transaction involved * They include: * Community * Government * Non-governmental organizations (i.e. charities, professional associations, environmental organizations) * Media * Business support groups * General public * Direct Impact on Operations - - Internal ...
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...Introduction The business environment is the internal and external factors that affect how the company functions including employees, customers, management, supply and demand and business regulations. I will be explaining two different businesses (Tesco’s and Chloe’s corner shop) that what their purposes are, what kind ownership are they and what is the type of their business. Then I will be going to describe the different stakeholders who influence the purpose of Tesco and Costcutter. This article will cover the purpose, ownership, organisational structure and strategic planning of both Tesco’s and Chloe’s corner shop. Tesco’s Tesco started in 1919 when Jack Cohlen started selling surplus grocery from a stall in east London. Mr Cohen who is the founder of Tesco made a profit of £1 from a sale of £4 on his first day. And today Tesco is the UKs biggest supermarket company by employing about 89000 people internationally and still expanding. Tesco is an international company they got their branches in over 14 countries which includes china, japan, Malaysia, Thailand, Mexico and many more. They got over 2500 stores internationally all around the world. Tesco is a public limited company or PLC that’s national (spread all over the parts of UK) and is also in every local borough in London. Tesco’s belong to the tertiary sector because it does not make products as such but it mainly provides a valuable service that consumers and other business are prepared to pay for and/ or use...
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...they like to know if someone can work well in a team, communicate effectively with customers and clients, and so on. I believe this skill is a must to have for anyone to survive in this world. If you cannot get your ideas cross to other people you will have it difficult to get the things you want or need. I know for facts that people who don’t have this skill often times are shy, socially inept, and closed off to the world. I know for customer service type jobs this skill is important for the employer. I like to talk so communication for me is important and learning new ways to reach out to people makes me a happier optimistic person. Workforce diversity. This concept is the new rave in workplaces today, companies want to seem diverse and competitive to attract new business customers like the government. Many companies try to diversify because of economic payback, social responsibility, marketing strategy, and a big one, law requirements. I think companies want to be seen as likeable so they try to hire minorities to not seem racist in my view. I still find it hard when a company says it is diversified but yet you don’t see any minorities in charge. I know in my past employment I have only had one black boss. Even though many minorities are deemed qualified to do the management jobs you never see it. Everywhere is...
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...“arguably the world’s most powerful woman” by CNN and Time.com. The American Spectator dubbed her “arguably the most influential woman in the world”. For many Oprah Winfrey is the embodiment of the American dream where the idea of economic opportunity and prosperity is attainable to anyone who would be willing to work hard and be a good citizen. Surely we have many things to learn from someone who has been able to come from a humble background to become one of the most influential women in the world. Oprah Gail Winfrey, who was actually named Orpah after a character in the bible, was born on January 29, 1954. Her family found it difficult to properly pronounce her name and would continually pronounce the “P” before the “R”. She was born into poverty in rural Kosciusko, Mississippi to a teenage single mother and experienced considerable hardship throughout her childhood. She was initially raised by a supportive grandmother, who taught her to read at the age of three, but at the very young age of six she was sent to live with her mother in an inner-city neighborhood in Milwaukee, Wisconsin. At the age of nine she found herself sexually molested by male relatives whom continued to do so until the age of fourteen where she became pregnant but lost her son in infancy. Oprah then moved in with her father in Nashville, Tennessee and under the stewardship of a strict father who encouraged education, she flourished. At age 17, she won the Miss Black Tennessee beauty pageant where she won...
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...with the Sarbanes-Oxley Act of 2002. This Act protects the financial management of a company. Another example cited in textbook page. 73 "Experiences of Qui Tam Whistleblowers against the Pharmaceutical Industry" Write summarized their investigation of the motivation and experiences of health care industry whistleblowers focusing on the False Claims Acts. Dr. Do Right's legal responsibility would fall under this category since he knowing is allowing patients to be killed with the false pretense that the deaths are due to causes not associated with the hospital. The External Stakeholders conflicts of interest would exist only if the stakeholders were aware of the ethical, civil, and fraud taking place in a company to which they are doing business with. Further, the external stakeholders could very well be some of the suppliers that are providing supplies and materials that could contribute to the negligence associated with the deaths. Question 3: Dr. Do Right has not fulfilled his ethical duty by reporting the illegal procedures. First thought deals with Virtue Ethics: Habits of Goodness Page 20 - Chapter One. The textbook quotes "Virtue ethics, directs our attention...
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...WHY GOOD LEADERS MAKE BAD Neuroscience reveals what distorts a leader’s judgment. Here’s how you can keep your own judgment clear. BY ANDREW CAMPBELL, JO WHITEHEAD, AND SYDNEY FINKELSTEIN 6 0 Harvard Business Review 1827 Feb09 Campbell layout.indd 60 | February 2009 | DECISION MAKING lies at the heart of our personal and professional lives. Every day we make decisions. Some are small, domestic, and innocuous. Others are more important, affecting people’s lives, livelihoods, and well-being. Inevitably, we make mistakes along the way. The daunting reality is that enormously important decisions made by intelligent, responsible people with the best information and intentions are sometimes hopelessly flawed. Consider Jürgen Schrempp, CEO of Daimler-Benz. He led the merger of Chrysler and Daimler against internal opposition. Nine years later, Daimler was forced to virtually give Chrysler away in a private equity deal. Steve Russell, chief executive of Boots, the Shout DECISIONS hbr.org 1/5/09 4:28:42 PM hbr.org 1827 Feb09 Campbell layout.indd 61 | February 2009 | Harvard Business Review 61 1/5/09 4:28:52 PM Why Good Leaders Make Bad Decisions IDEA put all this in context, however, we first UK drugstore chain, launched a health IN BRIEF need to understand just how the hucare strategy designed to differentiate man brain forms its judgments. the stores from competitors and grow » Leaders...
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...P2 Angel Solakov – Describe five different stakeholders, who have an interest in your two organizations, Tesco and Barnet and Southgate College Tesco | Barnet and Southgate College | 1 Customers – external stakeholders, they are the people who buy from Tesco and use their services, also they are of crucial importance to the organisation and can affect massively it | 1 Customers – external stakeholders, the students enrolled in the college, even the parents can be considered stakeholders, also of crucial importance to the organisation, possess the ability to affect it | 2 Employees – internal stakeholders, all the staff of Tesco, from the senior higher-ups to the people who mop the floor in their stores, also of vital importance to the organisation | 2 Employees – internal stakeholders, includes all the teachers, board of directors, secretaries and staff in general of Barnet and Southgate College | 3 Owners of the business/shareholders of an Ltd or PLC – external stakeholders in the case of Tesco, as it is a PLC, suggesting it is owned by the public or the shareholders, who are almost as important as the employees of this organisation. They provide most of the resources, if not all, needed so that the organisation runs smoothly and it brings them back some capital | 3 Owners of the business/shareholders of a Ltd or PLC – external stakeholders, as Barnet and Southgate College is owned by the government, which provides...
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...note: After a couple of months of seeking re-entry into the workforce, I determined that those employers looking to fill traditional marketing, advertising and media sales positions seem disinterested in a “seasoned” professional. Are you someone who has faced a similar experience? Perhaps you are a hiring manager who disregards qualified but older candidates when sifting through resumes. If you fall into either of these categories, then this article is for you. If you are an individual of a certain age, then the names Don Henley, Sting, David Lee Roth and Stevie Nicks will mean more to your than just “outstanding solo recording artist”. You will know that at one time, these stars were part of some incredible bands. You will also know that these superstars, despite experiencing massive successes with solo careers, have all opted to regroup, so to speak, hooking up with former band-mates to recreate music magic that is as worthy and sellable today as it was back in its heyday. Yes, EDM, hip-hop, rap and auto-tuned pop dominate the airwaves and I-Tunes playlists, and these genres generate massive record sales and concert and radio advertising revenues. But thanks to video games like Rock Band and Guitar Hero, plus a generation of parents who drove their kids to school and selected the in-car musical entertainment, boomer-parented children not only recognize names like Boston, Steely Dan, Foreigner and Deep Purple, they know the lyrics and the melodies and will gladly attend...
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...This book is all about how things around will be affected by a simple or small change. This book is entitled “The Tipping Point” and is written by Malcolm Gladwell. I believe this is the best book among the three that I’ve read. For me this is the most interesting book of the three. The reason for that is because the different stories here are more relatable than the stories from the other two books. There are so many things that are interesting about this book. The first thing that caught my attention was the first part of the book which contains the acclaims for this book. Just by reading those lines, you would get the feeling that there are a lot of things that you would learn from the book. True enough, once you’ve finished reading the book you would make certain realizations about life and agree with what Gladwell says in the book. The next part that caught my attention is the part where he talked about yawning being contagious. Before reading this part I already know that yawning is a contagious act, that if one person sees you yawning he or she would also yawn few moments after you started yawning. What I didn’t know is that just by also reading the word “yawn”, a person would also be yawning, and I’ve experienced it first hand when I read this part. I yawned a few times before I finished reading that part, and after reading that part I said to myself that I shouldn’t read when I’m tired especially when there is the word “yawn”. Next thing is chapter 1 when he started...
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...each of the stakeholders and how they are affected. What are the main harms and benefits in this case for the different stakeholders based on the current situation? (20 MARKS) 1.2 From a utilitarian perspective, would you argue for or against the proposed tightening of UK banking regulation? (20 MARKS) 1.3 Using arguments based on the ‘maxims’ of duty, would you consider the UK banks to have acted ethically in their operations? (20 MARKS) 1.4 What clashes of rights are involved in this situation? Is it possible to judge their relative importance? Whose rights matter most in this situation? (20 MARKS) 1.5 Select and apply two other normative theories to critically examine the current situation? (20 MARKS) NOTE: (Word guideline 1,500 words not including appendices) APPENDIX C: – A Sample exam SAMPLE EXAM Enterprise and Social Responsibility TIME ALLOWED: 2 Hours. Semester - Examination Answer any 2 questions: (Both questions carry equal marks) 1. What do you understand by the term ‘globalisation’? How can its components be examined, and what is its relevance to the ethics of business practice? 2. Explain and evaluate the concept of ‘Corporate Citizenship’? Why should commercial firms invest in activities not directly related to their profitability? 3. Using appropriate examples, discuss the value of personal and situational influences in assessing how and why business decisions are made. 4. Critically evaluate...
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