...The word ‘Communication’ has been derived from the Latin word ‘Communis’ which means ‘Common’. Thus ‘Communication’, strictly, stands for sharing of ideas in common. The term ‘Communication’ has many and varied meanings. Popularly speaking, it may refer to the various means or media of transmitting information from one individual to another from one place to another, e.g., telephone telegraph or television. According to some, it primarily concerned with the transmission of information in a governmental organisation e.g., grapevine, the complaint box, the grievance procedure or the formal chain of command. But the concept of communication with which we are primarily concerned is that it is the act of inducing others to interpret an idea in the manner intended by the speaker of writer. If one person speaks or writes something which is not understandable to others, it is no communication. In short, the entire concept of ‘Communication’ in administration includes: 1. Transmission of information, order and instructions from the top administrator to the middle level administrator and down to the ordinary employees. 2. Transmission of reports, ideas, suggestions, complaints, grievances from the lower cadre employees to the top administration. 3. Cross communication between management groups and the worker groups. 4. Communication to the employees or the administration through extra-administration agencies such as union or other interest groups. Herrbert A Simon...
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...The word ‘Communication’ has been derived from the Latin word ‘Communis’ which means ‘Common’. Thus ‘Communication’, strictly, stands for sharing of ideas in common. The term ‘Communication’ has many and varied meanings. Popularly speaking, it may refer to the various means or media of transmitting information from one individual to another from one place to another, e.g., telephone telegraph or television. According to some, it primarily concerned with the transmission of information in a governmental organisation e.g., grapevine, the complaint box, the grievance procedure or the formal chain of command. But the concept of communication with which we are primarily concerned is that it is the act of inducing others to interpret an idea in the manner intended by the speaker of writer. If one person speaks or writes something which is not understandable to others, it is no communication. In short, the entire concept of ‘Communication’ in administration includes: 1. Transmission of information, order and instructions from the top administrator to the middle level administrator and down to the ordinary employees. 2. Transmission of reports, ideas, suggestions, complaints, grievances from the lower cadre employees to the top administration. 3. Cross communication between management groups and the worker groups. 4. Communication to the employees or the administration through extra-administration agencies such as union or other interest groups. Herrbert A Simon...
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...THE PURPOSE OF COMMUNICATION It is the broadest sense; the purpose of communication in an enterprise is to effect changes to influence action towards the welfare of the enterprise. Communication is essentially for the internal functioning of enterprises because it integrates the managerial functions. Communication is needed to: 1. To establish and disseminate goals of an enterprise 2. To develop plans for their achievement 3. To organize human and other resources in the most effective and efficient way. 4. To select, develop and appraise members of the organization. 5. To lead, direct, motivate and create a climate in which people would want to contribute. 6. To control performance. THE COMMUNICATION PROCESS Effective communication involves the following processes:...
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...Leading through effective communication (1) speaking and writing, and (2) nonverbal communication. & Listening There are a number of reasons for communicating in business. In order to effectively address the multiple situations that will be encountered, leaders must understand and use a variety of communication styles and methods. https://library.skillport.com/courseware//content/ADM0102B.htm?Aicc_sid=tfraz12-279823514-@0-&aicc_url=pvsp73sbe.skillport.com/skillportbe/spwgu/AICC.rbe&cbtlaunch=ADM0102000000000X000001&RESMODE=8&use508=1&COURSEINFO=https://library.skillport.com/skins/option3_35bs4ssl_pc&SIGNED_APPLET=true&DYNAMIC_SKIN_URL=https://pvsp73sbe.skillport.com:443/skillportbe/spwgu/Cmd.be&tryRIA=true Leadership Competencies * Communications is the exchange of information and ideas from one person to another. Effective communication occurs when others understand exactly what you are trying to tell them and when you understand precisely what they are trying to tell you. * You communicate to direct, influence, coordinate, encourage, supervise, train, teach, coach and counsel. You need to be able to understand and think through a problem and translate that idea into a clear, concise, measured fashion. * Your message should be easy to understand, serve the purpose and be appropriate for your audience. Leadership Training: Effective communication - an essential leadership skill Posted January 11, 2011 in Leadership...
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...Communication process of ASDA ASDA use several strategies to reach good communication with customers. These are both internal and external to the business. The sender's focus on the transfer of information to the appropriate form to be able to understand the recipient of the message. ASDA operates channels in the formal and informal communication. Communications include ASDA in two main forms: verbal communication and non-verbal. Verbal communication involves the transfer of information using the word (written or oral). And non-verbal communication includes the transfer of information through signals such as facial expressions and body language and tone of voice. ASDA uses oral communication form (for example, at the meeting, and electronic...
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...Introduction Communication is simply sharing and exchanging own opinion or information within the mutual understanding, between one person to one person or group of people. It could be in a same Place or one place to another place. Kushal (2010-11) makes the point that, communication word derived from Latin word ‘communis’ or ‘communicare’ which signify ‘make common’, actually communication means exchanging information or thoughts through speech, signal or writing. We can more deeply understand from Allen Louis state that ‘communication is the sum of the entire things one person does when he wants to create understanding in the mind of another; it involves a systematic and continuous process of telling, listening, and understanding’ (cited by Debasish and Das, 2009, p. 4). From the beginning of industrial revolution Successful communication is remain truly fundamental for any kind of organisation; it could be the large or small corporation. Effective communication within the business organisation either it’s internally or externally thrives a company to achieve its goal. Effective communication it’s like a fuel that drives its engine (organisation). It’s a common perception in our mind that communication is only oral and written from actually, through wide range of different method we can communicate with each other. In this essay I am going to evaluate all the different communication method and their impotence in the business organisation. Importance of Effective communication: To...
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...Introduction General Electric (GE) is an American multinational conglomerate corporation which operate through the different segments e.g. energy, technology infrastructure, capital finance, consumer and industrial. [1]. Management of the GE Co. and CS Corporation concerned to improve employee productivity and empowerment by improving communication and cooperation among the different component of the business. For this reason, they need to develop appropriate communication strategies within the organisation. Report is prepared covering various related topics to produce communication strategies to contribute to the GE Co. business growth. This report on the GE Co. and CS Corporation is subdivided by the four Tasks (Task 1 to Task 4). Task 1 This task cover the assessment of information and knowledge needs internally and externally to improve decision making and taking process within the General Electric and Cypress Semiconductor Corporation. 1.1 Range of decisions to be taken Decision is a choice made between one or more alternatives (Robbins et al., 2004). According to George and Jones, decision making may be defined as "the process by which members of an organisation usually choose a specific course of action to respond to both problems and opportunities" [2]. Various types of decision such as structured, semi-structured and unstructured are in details below. [2] Structured decisions Structured decisions are repetitive and routine problems for which standard solution...
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...NAME: PHAM THI HONG NHUNG CLASS: MBA 01 CHAPTER 9: Forstering interpersonal communication in organizations. Example situation: In my deputy manager's promotion meeting. There is a part of coworker and director's opinions about him. This interpersonal communication includes elements such as: + Sender and receiver: senders are coworkers or director, receiver is the deputy manager. + Transmitters and receptors: we involve in the senses of seeing and hearing. + Messages and channels: messages are about his work and attitudes, channel is through the air due to our face-to-face conversation. + Media richness: not rich in approach because we use face-to-face dialogue. + Meaning and feedback: coworker give their meaning(encode) in opinions about deputy manager and then deputy manager interprets(decode) and gives feedback. + Intepersonal barriers: noise, sematics, language routine, lying and distortion. This is the normal way to communicate however we also forster an ethical interpersonal communication through communication openess, constructive feedback, approriate self-disclosure and active listening. These elements depend on the relationship, especially trust level between sender and receiver. This leads to the dialogue. Communication consists of two methods: verbal and non-verbal. In non-verbal communication, people send messages and interpret them through cues called PERCEIVE (proximity, expressions, relative orientation, contact, eyes, individual gestures, voice and...
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...1 COMMUNICATION SYSTEMS What is communication? Agha Zuhaib Khan Communication can be defined as the exchange of information between one group or person and another group or person. This communication can be between people within the same organisation (internal communication) or with people or groups outside the organisation (external communication) The purpose of communication There are various specific reasons why we communicate. These are: To give information To gather information WHY COMMUNICATE? To influence action To start action To give reassurance To clarify issues www.css2012.co.nr www.facebook.com/css2012 2 Agha Zuhaib Khan To give information A common reason for communication is to give information. For example, a manager may want to tell people when a meeting has been arranged, or to inform people of Health and Safety requirements. Communicating with customers to tell them about a new product through advertising and promotion is also an example. To gather information People in organisations need information to help them make decisions. For example, the managing director may ask for sales figures from different regions or the personnel manager may want information about accidents and injuries in the workplace. We may also need to communicate with our suppliers to find out the price of goods etc. To give reassurance Information is needed to reassure people that they are doing things correctly or that things are happening in an organisation...
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...Introduction Communication can be defined as the transfer of message from one person to another. Communication generally helps in the transmission of information’s, ideas, opinions and feelings. Due to communication, understanding is easy and misunderstanding can be avoided. Communication is very essential in personal and professional life. Communication is part of everyday life and plays an important role in business world today, especially in corporate organizations Communication is all about making a space for discussion and talking about how you feel as opposed to just saying what the other person did wrong. It’s about expressing how we feel and how we make people around us feel. Communication is the most suitable way of conveying messages within an organization. There are different types of communication which can be used. Communication can either be neither formal nor informal, according to the occasion the type of communication used can vary. Therefore, effective communication is very important in corporate organizations. The significance of communication is critical to the achievement of your business because you need to influence out in order to achieve your duty. 2. Communication Communication is actually a sharedprocedure of getting mutual understanding, in which people exchange information. Communication can be of two types: 1) written communication 2) oral communication 2.1 Written Communication Written communication is a...
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...Modes of Organizational Communication A 2011 study of communicational means in six individual companies (Bani Amin & Associates, HKD (H-Tech) International, Jamuna Bank Limited, Rahimafrooz Accumulators Limited, Robi Axiata Limited and TopOfStack Software) of Bangladesh with pros and cons Modes of Organizational Communication A 2011 study of communicational means in six individual companies (Bani Amin & Associates, HKD (H-Tech) International, Jamuna Bank Limited, Rahimafrooz Accumulators Limited, Robi Axiata Limited and TopOfStack Software) of Bangladesh with pros and cons Prepared For: Mr. Mohammad Saif Noman Khan Assistant Professor Prepared By: H. M. Shahriar Hassan - ZR05 (Group Leader) Khurshid Hasan - ZR11 Asaduzzaman - ZR20 Sajjad Ahmed - ZR31 M. M. Shahriar Kabir Siddiquee - ZR40 H. M. Shibly Noman - ZR41 MBA 45E Institute of Business Administration May 14, 2011 May 14, 2011 Mr. Mohammad Saif Noman Khan Assistant Professor Institute of Business Administration Dear Sir: Hope you are in good health. Here is the report on our individual organizational communication, which you selected for us as a significant part of our Business Communication course. We took our time and gave our best effort to make this report up to the mark. The report is descriptive. It mainly depicts various modes of communication going on inside our organizations with a short criticism on respective...
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...Unit 4: Business Communication Unit code: H/502/5413 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Unit introduction A business needs accurate and relevant information from internal and external sources in order to operate profitably. Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation. Staff must possess good verbal and written skills in order to communicate and share information. Business information can be used to obtain competitive advantage and promote efficiency. Organisations generate information internally, recording details of products manufactured, purchased and sold, and their associated costs. Businesses use information to manage not only what is currently happening in the organisation but also to plan for the future and ensure their survival. Information is collected, stored, manipulated, analysed and reported to those who need to use it. People need to become skilled manipulators and users of information to ensure organisations become more efficient and succeed in achieving...
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...methods for developing solutions to problems 17 P4.2 Develop an appropriate strategy for resolving the problem of labour turnover in an organisation of your choice 18 P4.3 Evaluate the potential impact on the business of implementing the strategy 19 References 20 Introduction The following report seeks to detail a number of aspects which affect individuals performance in the organization as well as the performance of the organization. To start with, the report will develop a set of responsibilities and performance objectives as well as evaluation of these objectives and how they can be improved for better performance. The paper will also develop solutions to a work-based problem in addition to how communication is applied in organization whether verbal or non-verbal. The report will also identify effective time management strategies that can enable completion of a project in time. Additionally, the report expounds on team dynamics and the nature of a team. Justifications will be offered to support arguments on these aspects of a team. Finally, the report will detail the problem...
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...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...Your Name University of Phoenix COM285 Business Communications Trends Communications is a vital part of business operations and businesses cannot be conducted without it even on a day-to-day basis. There are different aspects of communications such as internal, external, verbal, non-verbal, formal, or informal. A successful business operates with open and comprehensible communications. Some companies are solely run on a down flow of communication where upper management directs information downward and does not allow for any upward communication. Yet there are some companies that do encourage up flow of communication, where entry-level employees can communicate concerns, ideas or questions to upper management. Then there is an open communication, that allows for no subject to be taboo and concerns or ideas are welcomed freely. In any business communications are carried out on a day-to-day basis sometimes without recollection and are not always direct and formal. Non-verbal communications can also say a lot for a company, whether or not people are smiling, looking busy in their work, looking frustrated or at ease. Appearance in attire can also relay the atmosphere of a workplace for instance jeans and t-shirts express the company may be a little more laid back, on the other hand, if everyone is suited up they may have a lot of customer contact or conduct...
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