...Information in Business Darrin L Palmer University of Phoenix CIS/207 - Erickson In business word wide the use of information technology systems is what keeps a business functioning properly. Every business holds a substantial amount of information that they must learn to sort, utilize and store efficiently. Everything a business does in their day to day operations requires the use of both information and technology. Payments, employee information, records, client information, all of this must be processed, stored, organized and analyzed for later use in the business. For example, at the end of a year businesses will need to pull old records and reports so that they can make predictions for future profit and pay their taxes to the government. Records may be pulled to set new sales goals and pay employees accordingly. Technology and information management is the back bone of any business. At my place of work, Nextiva, a VoIP provider we use various information technology systems to process, organize, store and analyze the information we use on a day to day basis. The first system used is our intranet, called NextOS. The NextOS Intranet portal is an internal network in which employees can find information needed to run the day to day operations, and also houses the configuration side of our customers accounts, as well as the customers user settings and devices on their side also. Then we have the screen connect client, which is used to remote into our clients and...
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...Description 5. Internal View 6. Further Notes 7. References 1. General Description of the Information System Title Online Airplane Ticket Reservation Information System (OATRIS) General Description OATRIS is the system that help user to buy airplane ticket through Internet. It processes user’s preferred flight timeline and the payment. Then, transform it into e-ticket. Users and Functions Customer: * Input desired destination and the timeline * Check the flight availability * Choose the flight price and the payment method * Decide and make the payment * Printout the transaction evidence as the e-ticket Notification Information System: * Send confirmation and notification email to customers Online Payment Information System: * Calculate total payment based on customer’s reservation * Update customer’s payment and reservation status Check-in Officer (at the airport): * Match the name on customer’s ID and the reserved (and paid) ticket in the system * Transform information of reserved ticket into boarding pass and manage the baggage (if any) Instance Silk Air is one of airlines that offer online booking through internet. 2. External Description Inputs Customer: * Personal preferences * Destination, date, number of occupants Outputs Customer: * E-Ticket, consisting detail information about the name of the person who will travel, chosen flight time, date, and destination. * Payment...
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...Commerce. It is a business that based on the internet concept in the terms of buying and selling products or services. E-Commerce is a non-cash payment system, it uses credit cards, debit cards, cash cards, electronic fund transfer via bank’s websites or other ways of electronic payment. E-commerce is not only a term of shopping online (Web shopping), but also encompasses many more business activities. E-commerce is a new way of conducting business, using any of the new application of technology. It makes business people to conduct their business globally and 24hours/7days. People can order and make payment on anytime and at anyway. This also improves the sales for the business organizations. Although e-commerce is popular for online shopping recently, but electronic commerce has existed for many years as banks have been using electronic funds transfer (EFT) for decades. A market is a place of interactions and relationships where products, information, payment, and services are exchanged. It handles all transactions that needed. E-Commerce bazaars let traders and buyers meet electronically. Main Essay E-commerce business model Electronic Commerce business model can be categorized into three major ideals. There are: B2B, B2C, and C2C. (i) B2B Business-to-Business e-Commerce Participants are the organizations. This is a business transaction between businesses. Using B2B business concept, website sells their product to a wholesaler or business organization; they...
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...In: Business and Management Business Information Questions What major features of a business are important for understanding the role of information systems? To achieve operational excellence. To develop new products and services. To attain customer intimacy and service. To improve decision-making. To achieve competitive advantages. To ensure survival. Define a business and describe the major business functions. A business is a formal organization whose aim is to produce products or provide services for a profit. The type of business and organizational setup determines the major business functions. Production will need to be developed; the requirement for machinery and people will be set. Next will need some sort of marketing and sales group, to make and keep track of sales. Then a finance and accounting group to track all expenses. Lastly, an HR department will hire, recruit, and train the work force. Define business processes and describe the role they play in organizations. The actual steps and tasks that describe how work is organized in a business are called business processes. They define how business tasks are performed and refer to unique ways work, information, and knowledge are coordinated in a specific organization. Many business processes are tied specific functional area. Like mentioned above the manufacturing and production group will assemble the product, check quality and producing a bill of materials. The Sales and marketing group identify customers...
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...Learning Unit 1: Introduction to Entrepreneurship Define and compare entrepreneurship and intrapreneurship. Entrepreneurship: Entrepreneurship is the process of conceptualising, organising, launching and — through innovation — nurturing a business opportunity into a potentially high growth venture in a complex, unstable environment. Entrepreneur: Entrepreneurs are those individuals who discover market needs and launch new firms to meet those needs. They are risk takers who provide an impetus for change, innovation and progress in economic life. Intrapreneurship: Intrapreneurship is the form of entrepreneurship which takes place in existing businesses around new products, services or markets. Intrapreneur: Intrapreneurs are innovative employees who either rejuvenate existing organisations or create new ventures within a corporate structure. Intrapreneurs are also referred to as internal or corporate entrepreneurs. Discuss the entrepreneurial motivation. Push Factors: Poor remuneration Lack of Job advancement Restrictive employers Potential restructuring and / or retrenchment Inability to secure a job Lack of innovation in the current workplace Pull Factors The motivation of profit The need for a challenge and self actualisation The desire for independence The desire to improve one’s community Describe the profile of an entrepreneur. Prominent among the character traits of successful entrepreneurs have the following traits: * * The ability...
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...Information Systems and Business Evelyn Jenkins INF220: IS Principles Instructor Christopher Powell March 31, 2014 Over the course of the past few weeks, we have learned about businesses and how technology has affected how businesses are operating domestically and internationally. The information that I will provide in this assignment will give you an insight as to how information systems transform businesses, help solve business problems; how information systems support major business functions and how information systems affect business careers. Information systems are transforming business by providing instant access to real time information that can be processed immediately. Information systems relate to globalization because they connect companies, individuals, and data from all over the world together making access to information easier. Individuals and companies can access and share information through a number of resources available to them. Essential tools for conducting business may be internet, e-mail, online conferencing, video-web conferencing, cell phones, laptops, or any hand held smart device. In the fast paced environment that allows commerce to take place, information systems are key and are the foundation to any company’s success. The internet allows any company or individual to buy, sell, advertise, give and or receive company feedback online. This is allowing companies and or individuals to become more competitive and efficient by rethinking...
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...form to the customers after they finish their food, or even he can launch that through the web site to write him a a direct email notifying him about any issue that the customer face. 2. Input will be the order that the waiters writing it in a piece of paper. The process when the waiters take the order to the kitchen to prepare the order and finally the output will be the food. Now the feedback will be the customer’s opinion about the services and the food and from the feedback James will also be able to know how is efficiency in the restaurant. 3. Lets define the business process first to link it with the Yas International restaurant, its set of logically related tasks and behaviors that organization develops over time to produce a specific business results and the unique manner in which these activities are organized and coordinated. Now the restaurant having very weak ordering system business process because they are not generating and fulfilling an order properly, there is not market plan that why the customers are thinking to go to other restaurant. Initially, the kitchen will receive the paper pad from the waiters to prepare the food, the supervisor chefs will distribute the task among the chefs depend on the load and orders that they...
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...What major features of a business are important for understanding the role of information systems? To achieve operational excellence. To develop new products and services. To attain customer intimacy and service. To improve decision-making. To achieve competitive advantages. To ensure survival. Define a business and describe the major business functions. A business is a formal organization whose aim is to produce products or provide services for a profit. The type of business and organizational setup determines the major business functions. Production will need to be developed; the requirement for machinery and people will be set. Next will need some sort of marketing and sales group, to make and keep track of sales. Then a finance and accounting group to track all expenses. Lastly, an HR department will hire, recruit, and train the work force. Define business processes and describe the role they play in organizations. The actual steps and tasks that describe how work is organized in a business are called business processes. They define how business tasks are performed and refer to unique ways work, information, and knowledge are coordinated in a specific organization. Many business processes are tied specific functional area. Like mentioned above the manufacturing and production group will assemble the product, check quality and producing a bill of materials. The Sales and marketing group identify customers promote the product and sell it. The finance and accounting...
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...Business Information Systems Business Information Systems ASSIGNMENT ASSIGNMENT TABLE OF CONTENTS INTRODUCTION PAGE 1 BODY-QUESTION ONE 1.1 PAGE 2&3 1.2 PAGES 1.3 PAGES QUESTION TWO 2.1 PAGES 2.2 PAGES 2.3 PAGES QUESTION THREE 3.1 PAGE 3.2 PAGE 3.3 PAGE 3.4 PAGE CONCLUSION PAGE REFERENCE PAGE Introduction Information systems (IS) or Business information systems deal with the development, introduction, conceptualization, utilization and maintenance of systems for computer-assisted data processing within the enterprise-wide and company networks. Information systems are used in almost every technical profession. Small company owners and entrepreneurs use IS to reach customers throughout the globe. Manager’s use IS to make large investment decisions, like research on a cancer drug or construct a manufacturing plant. Sales representatives utilize in order to advertise products, analyze sales trends and communicate with the customers. Financial planners use information systems in order to advice their customers to help their children's education or them save for the retirement. From a small store to large multinational companies, and various sizes and types of business organizations cannot survive without the business information systems in order perform finance and accounting task. The business...
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...Riordan Manufacturing business chose to outsource their information technology (IT) systems and services for a variety of reasons. This choice carries with it some obvious benefits and some often not so obvious risks. Companies choosing to outsource IT must weigh the benefits and risks carefully, take measures to attenuate the associated risks and prepare their employees for the change by launching a campaign about the benefits of outsourcing. The risks involved with outsourcing mainly involve accessibility to service. According to Applegate (1995), if you rely on an outside contractor who generally has to come onsite to support your network, then [consider removing "then"] you live in a world where you simply hope critical services don’t [Contractions are inappropriate in academic writing--write it out] go down at a time when your ability to conduct business will be interrupted. Busy IT contractors may take days before they can come in to help, and this will likely be unacceptable if the problem is making it impossible for your staff to work. All the money saved by using a pay-as-you-go contractor can be lost with one serious issue within your network. With remote IT support such as managed services, some business owners are uncomfortable with having less personal touch and immediate feedback. When you have your own network administrator onsite, you can call them into your office and get a report or have questions answered. A remote based service will never be able to match...
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...Joe Bryan Rob Pimentel Chapter 1 Case Study 1-1 Discussion Questions: 1.) How does the business strategy affect information systems and organizational decisions? A business strategy is a well-articulated vision of where a business seeks to go and how it expects to get there. Management constructs this plan in response to market forces, customer demands and organizational capabilities. The business strategy drives the decisions made by organizations and IS regarding the structure, hiring practices, applications, hardware and tactics. Organizational capabilities include the skills and experience that give the corporation a currency that can add value in the marketplace. The leaders of the organization must construct a plan to best utilize organization assets to work towards the business strategy. The documented plan must apply human and capital resources to objectives and timelines that clearly map to the business strategy. IS strategy can affect and is affected by changes in a firms business and organizational strategies. IS strategy always involves consequences – intended or not – within business and organizational strategies. 2) What generic strategy does Roche appear to be using based on this case? Provide a rationale for your response. D’Aveni identified four arenas in which firms seek to achieve competition advantage under hypercompetiition: 1) Cost/quality, 2) Timing/know-how 3) strongholds and 4) Deep pockets. Roche became hypercompetitive...
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...every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on your school’s campus, even walking down the street, take a closer look at the people around you and...
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...Computer Science & Information System CIN714 – Information Systems Management Trimester 1, 2014 White Paper – 10% Instructions: Individual Assessment Due date: 15th April, 2014 at 4.00pm Weighting: 10% Length: 4000 words ± 100words The paper should be single column and no more than 6 pages. Since 1990s, Information Technology (IT) has been widely used in many industries. Particularly, Information Technology has modified the way of people doing their job and has changed the process and nature of work both in the public sector and commercial organizations. As rapid growth of information systems and its complexity, the challenges facing managers in these organizations has been increasing significantly. In the information-based organizations, managers both in business department and IT department must learn and extend knowledge and vision of management of information systems. Today it is widely recognized that most organizations need information systems to survive and succeed in the competitive business environment. Information systems can help companies extend their business range to far-away locations, offer new products and services, reform organization structure and work flows, and perhaps significantly change the way they operate business. You are required to do a research and write a white paper on “Information Systems – driver of change in business process and practices”. In your paper you can discuss the following. 1. Brief overview of business information systems, and...
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...Business Driven Information Systems 2e CHAPTER 1 INFORMATION SYSTEMS IN BUSINESS McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved 1-2 Chapter One Overview • SECTION 1.1 – INFORMATION SYSTEMS IN BUSINESS – Information Technology’s Role in Business – Information Technology Basics – Roles and Responsibilities in Information Technology – Measuring Information Technology’s Success • SECTION 1.2 – BUSINESS STRATEGY – Identifying Competitive Advantages – The Five Forces Model – Evaluating Business Segments – The Three Generic Strategies – Creating a Business Focus – Value Chain Analysis – Targeting Business Processes SECTION 1.1 INFORMATION SYSTEMS IN BUSINESS McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved 1-4 LEARNING OUTCOMES 1. Describe the functional areas of a business and why they must work together for the business to be successful 2. Explain information technology’s role in business and how you measure success 3. Compare management information systems (MIS) and information technology (IT) and define the relationships among people, information technology, and information 1-5 LEARNING OUTCOMES 4. Compare the responsibilities of a chief information officer (CIO), chief technology officer (CTO), chief security officer (CSO), chief privacy officer (CPO), and chief knowledge officer (CKO) 5. Explain the gap between IT and the business, along with the primary reason this gap exists 1-6 INFORMATION TECHNOLOGY’S...
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...1) List and explain four (4) major types of information system in organization. (20 marks) Successful organizations no matter large or small will used available and good technologies to manage business activities and assist in decisions making. They use the information systems to collect data and process it due to the needs of the analyst, manager or business owner. Businesses operate more efficiently by using varied information systems to interact with customers and partners, curtail costs and generate revenues. a) Transaction Processing Systems A Transaction Processing Systems (TPS) is the computer system — both hardware and software — that hosts the transaction programs. The software parts of a TPS usually are structured in a special way. TPS is to complete the data collection, storage, processing and the output as product for the core operations of a business. TPS information systems collect data from user inputs and then generate outputs based on the data collected. An example of TPS system could be an online movie ticket booking system. In such a system, people select their schedule and favorite seats (the input), and the system updates the seats available list, purchase those selected by the customer (the processing). The system then generates a bill and a copy of the ticket (the output). TPS information systems can be based on real-time or batch processing, and can help businessman full fill customer request without any additional staff or cost...
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