...Business Driven Information Systems 2e CHAPTER 1 INFORMATION SYSTEMS IN BUSINESS McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved 1-2 Chapter One Overview • SECTION 1.1 – INFORMATION SYSTEMS IN BUSINESS – Information Technology’s Role in Business – Information Technology Basics – Roles and Responsibilities in Information Technology – Measuring Information Technology’s Success • SECTION 1.2 – BUSINESS STRATEGY – Identifying Competitive Advantages – The Five Forces Model – Evaluating Business Segments – The Three Generic Strategies – Creating a Business Focus – Value Chain Analysis – Targeting Business Processes SECTION 1.1 INFORMATION SYSTEMS IN BUSINESS McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved 1-4 LEARNING OUTCOMES 1. Describe the functional areas of a business and why they must work together for the business to be successful 2. Explain information technology’s role in business and how you measure success 3. Compare management information systems (MIS) and information technology (IT) and define the relationships among people, information technology, and information 1-5 LEARNING OUTCOMES 4. Compare the responsibilities of a chief information officer (CIO), chief technology officer (CTO), chief security officer (CSO), chief privacy officer (CPO), and chief knowledge officer (CKO) 5. Explain the gap between IT and the business, along with the primary reason this gap exists 1-6 INFORMATION TECHNOLOGY’S...
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...Business Information Systems Business Information Systems ASSIGNMENT ASSIGNMENT TABLE OF CONTENTS INTRODUCTION PAGE 1 BODY-QUESTION ONE 1.1 PAGE 2&3 1.2 PAGES 1.3 PAGES QUESTION TWO 2.1 PAGES 2.2 PAGES 2.3 PAGES QUESTION THREE 3.1 PAGE 3.2 PAGE 3.3 PAGE 3.4 PAGE CONCLUSION PAGE REFERENCE PAGE Introduction Information systems (IS) or Business information systems deal with the development, introduction, conceptualization, utilization and maintenance of systems for computer-assisted data processing within the enterprise-wide and company networks. Information systems are used in almost every technical profession. Small company owners and entrepreneurs use IS to reach customers throughout the globe. Manager’s use IS to make large investment decisions, like research on a cancer drug or construct a manufacturing plant. Sales representatives utilize in order to advertise products, analyze sales trends and communicate with the customers. Financial planners use information systems in order to advice their customers to help their children's education or them save for the retirement. From a small store to large multinational companies, and various sizes and types of business organizations cannot survive without the business information systems in order perform finance and accounting task. The business...
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...Since the 1970s,Transaction processing systems are already available and was already used by nearly all businesses. The development of transaction processing systems is pushed forward by the advent of the Internet which turned this system a booming software. We are all aware that the cost of buying and implementing the necessary software has dropped so much and is now very affordable to all. Most businesses can now apply the softwares profitably. Many transaction are now readily available and less time consuming. Anyone can now do banking from home, booking a holiday on the net, shopping and working from home are all now, and that was made possible by transaction processing. Transaction processing is actually a computer-based group of logical operations. Success of all the operations or failure of the operation as a group makes the transaction processing to work. For example if you are buying an item, the process of buying include paying the price from your account. That consists debiting your account according to the price of an item, and crediting your utility provider’s account. The system to be efficient it needs to pass the ACID test. Transactions are known as atomic, and that mean the transaction will either happen or not. If one account is debited, then another account has to be credited. For example for the transaction processing to work, both the debiting from your account and crediting to the provider’s account should be successful. Supposing your account was...
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...Information Systems in Business Information Systems support various businesses in many different ways from doing simple mathematics to database inquiries and retrieval. They provide can provide fast and accurate communications between different department of a business no matter the distance between them. Huge amounts of data can be stored in relative small multiple locations throughout the world and then accessed from just about anywhere an internet connection is located. The different elements of a company can compare the data stored in the system to what each other’s projects they are working on to ensure complete reliability from anywhere in the world. Using different type of systems they can produce projects that normally cannot be done in a safe manner there by reducing the physical and financial burden on the company. They can gather all of the daily information that is produced by the company and separate it into a form showing the averages and the declines that are being made so they can adjust their production to meet a specific goal. They also are able to streamline businesses and lowering production cost by implementing a more reliable system of data collecting. While working for a University in Germany they used many different types of systems to do separate projects and handle different functions like we had an email server just to handle all of the staff and students email requests. We had a database server to handle all of the data for the...
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...every aspect of our lives from entertainment to shopping, from the work we do and where we do it, to how we communicate with friends, relatives, and business associates. As you can see from the opening vignette in the text, many businesses are remodeling their products and services to take advantage of expanded channel outlets such as the Internet, cell phones, and even iPod devices. This chapter gives you an overview of many of the subjects we’ll touch on in this course. It will help you understand how information technology is being used by many businesses worldwide to increase efficiency, save money, and create better relationships with suppliers and customers. 1.1 The Role of Information Systems in Business Today Ask managers to describe their most important resources and they’ll list money, equipment, materials, and people—not necessarily in that order. It’s very unusual for managers to consider information an important resource, and yet it is. As electronic business and electronic commerce grow in popularity and more firms digitize their operations, having useful information is becoming even more important to the global business community. This chapter will begin to explain why you need to manage your information resources as closely as any other in your organization. How Information Systems Are Transforming Business The next time you’re in your workplace or on your school’s campus, even walking down the street, take a closer look at the people around you and...
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...Information Systems and Business Evelyn Jenkins INF220: IS Principles Instructor Christopher Powell March 31, 2014 Over the course of the past few weeks, we have learned about businesses and how technology has affected how businesses are operating domestically and internationally. The information that I will provide in this assignment will give you an insight as to how information systems transform businesses, help solve business problems; how information systems support major business functions and how information systems affect business careers. Information systems are transforming business by providing instant access to real time information that can be processed immediately. Information systems relate to globalization because they connect companies, individuals, and data from all over the world together making access to information easier. Individuals and companies can access and share information through a number of resources available to them. Essential tools for conducting business may be internet, e-mail, online conferencing, video-web conferencing, cell phones, laptops, or any hand held smart device. In the fast paced environment that allows commerce to take place, information systems are key and are the foundation to any company’s success. The internet allows any company or individual to buy, sell, advertise, give and or receive company feedback online. This is allowing companies and or individuals to become more competitive and efficient by rethinking...
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...Science & Information System CIN714 – Information Systems Management Trimester 1, 2014 White Paper – 10% Instructions: Individual Assessment Due date: 15th April, 2014 at 4.00pm Weighting: 10% Length: 4000 words ± 100words The paper should be single column and no more than 6 pages. Since 1990s, Information Technology (IT) has been widely used in many industries. Particularly, Information Technology has modified the way of people doing their job and has changed the process and nature of work both in the public sector and commercial organizations. As rapid growth of information systems and its complexity, the challenges facing managers in these organizations has been increasing significantly. In the information-based organizations, managers both in business department and IT department must learn and extend knowledge and vision of management of information systems. Today it is widely recognized that most organizations need information systems to survive and succeed in the competitive business environment. Information systems can help companies extend their business range to far-away locations, offer new products and services, reform organization structure and work flows, and perhaps significantly change the way they operate business. You are required to do a research and write a white paper on “Information Systems – driver of change in business process and practices”. In your paper you can discuss the following. 1. Brief overview of business information systems, and explain...
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...School/Portfolio: | The Faculty of Business | Course Code/ID: | BUMGT 1501 | Course Title: | Management Principles | Teaching Location: | Australian Technical and Management College, Melbourne campus | Semester: | Summer, 2014-15 | Prerequisite(s): | Nil | Corequisite(s): | Nil | Exclusion(s): | Nil | Credit Points/Progress Units: | 15 credit points. | ASCED Code: | 080301 | Adopted Reference Style APA 1 COURSE ORGANISATION 1.1 Student Responsibility It is the responsibility of every student to be aware of the requirements for this course, and understand the specific details included in this document. For full details of programs and school procedures, please refer to the University handbook (http://federation.edu.au/students/essential-info/publications/handbook) and Faculty Programs Handbooks available at http://federation.edu.au/faculties-and-schools/faculty-of-business/the-business-school/current-students Students should be aware of the content of the handbooks, particularly: * * Special Consideration process and forms * Assignment Coversheet * Submission of tasks and assignments * Grading codes * Appeal process * Unsatisfactory progress - Early Intervention 1.2 Staff The most appropriate contact is your teacher. If necessary they will contact the Course Coordinator at the University. | Lecturer | Tutor | Name: | Dr Maria Zenaida Mullin | | Phone: | | | Fax: | |...
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...Business Information Systems BIS/219 August 17, 2010 Xuan Yu In this team paper we will be discussing the strategies of Amazon.com to see whether the Internet icon is moving away from being the number one leader online. We will be showing different areas to see if Amazon.com is using the right strategy to compete with Google and Microsoft. We find the different issues concerning the database and data management with Amazon.com. Finally we will be discussing the uses of e-business and e-commerce for the B2B and B2c. As of January 2010, Amazon.com was considered the largest online retailer in the United States. Amazon was launched in 1995 by its founder Jeff Benzo. Benzo’s original idea was to create an online bookstore. Compared to traditional bookstores or even mail-order systems, an online retailer could carry a far greater quantity of books for sale. Just like most businesses, even the traditional bookstores, Amazon expanded its business past just books and began adding an array of items; ultimately making its way to selling almost anything possible. Stockholders of Amazon.com, knew the turn over would be a rather slow process with the gradual growth of online sales, but none-the-less they would expect a profit. It took Amazon until its fourth year to produce any revenue and finally to hold its ground as an online retailer. This slow progress made Amazon move away from its original concept...
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...1) List and explain four (4) major types of information system in organization. (20 marks) Successful organizations no matter large or small will used available and good technologies to manage business activities and assist in decisions making. They use the information systems to collect data and process it due to the needs of the analyst, manager or business owner. Businesses operate more efficiently by using varied information systems to interact with customers and partners, curtail costs and generate revenues. a) Transaction Processing Systems A Transaction Processing Systems (TPS) is the computer system — both hardware and software — that hosts the transaction programs. The software parts of a TPS usually are structured in a special way. TPS is to complete the data collection, storage, processing and the output as product for the core operations of a business. TPS information systems collect data from user inputs and then generate outputs based on the data collected. An example of TPS system could be an online movie ticket booking system. In such a system, people select their schedule and favorite seats (the input), and the system updates the seats available list, purchase those selected by the customer (the processing). The system then generates a bill and a copy of the ticket (the output). TPS information systems can be based on real-time or batch processing, and can help businessman full fill customer request without any additional staff or cost...
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...Case study:GREAT BUSINESS DECISIONS-The apple iPod, iPhone and iPad 1. The size of iPad is between computer and mobile phones, it not only can enjoy the movies, but also can be easy to carry and lighter. Apple if its top executives had not supported investment in iPad, apple may lost the opportunity to dominate the new market. And apple also may lost this great innovative devices. 2. Because Apple sell its iTunes customer information to other business without customer allowing. This kind of behavior belongs to infringe the customer privacy and violated the law. 3. Both of the apple company and customer may damage by apple’s business failed to secure its customer information.Apple will lost some reputation and money. Customer may choose another product. 4. Yes, I agree. Apple’s iTunes,iPhone applications and iPad application provide the good customer experience.Besides, other substitution cannot easy to copy this product. Apple product adopt advanced technology give the company a competitive advantage. 5. Apple collect the raw facts from the data,like how many people like the play game in their free time.Then apple can acquire the useful and the meaningful facts from information.like the most of people like watch movies by iPad.Next,apple can collect the multiple sources from Business intelligence.like other company have no entry the iPad market.Finally,apple can create a special intellectual resources from the knowledge.iPad can adopt the advanced technology...
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...MANAGEMENT FACULTY OF BUSINESS, ENIRONMENT & SOCIETY DIPLOMA IN BUSINESS A123KM BUSINESS INFORMATION SYSTEMS COURSEWORK 2 PROBLEM SOLVING COURSE STUDENT NAME : Ameel Ajwad STUDENT ID NUMBER : T31200694 SUPERVISOR : Mr. Inham Hassen SUBMISSION DATE : 10th January 2013 Table of Contents INTRODUCTION 3 Question. 1 4 Below are the list of services www.ups.com is providing for individuals: 4 List of services provided for Small Businesses: 7 List of services provided for Large Organisations: 10 Question 2 12 Question 3 13 Impacts on UPS if the website was not available 14 Conclusion 15 Reference; 16 Declaration Of Originality: 17 Marking Scheme 18 INTRODUCTION www.ups.com United Parcel Service, or typically known as UPS, is an American package delivery company which was formed in 1907 by Jim Casey. The main company is located in Sandy Springs, Georgia, United States. Overtime the company’s service has expanded so much that it has become the leading global supply chain management with the capability of delivering 15 million packages per day to 6.1 million customers in more than 220 countries around the world. Purchasing UPS' own airline in 1981 was a big milestone for the company which enabled them to reach more destinations and expand their services globally. Including air freight, UPS use different modes of transportation like sea, road, rail transport. And UPS has taken information technology to their advantage...
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...staying ahead 1. When we use machine to produce the good, it can release the carbon dioxide. With the development of industry, it releases the vast carbon dioxide and became to carbon footprint. But IT as a new technology can create the efficient and environmental system or machines to reducing the carbon footprints such as highly efficient cooling systems. 2. Green IT is a Sustainable information and Communications Technology. In my words, Green IT not only can promote the industry efficiency, but also try to reduce damage of environments. The benefit of Green IT is that it may minimize the negative impact on environment, while provide the optimal solution and system. 3. With using the its green IT data Centre, Softsource can acquire the leading-edge solutions, provide services to new market sectors, give its clients new levels of customization and efficiency and adopt world-class green credentials. 4. With the increase in complexity and unpredictability of business requirement as well as global economic pressures, businesss are finding it hard to justify spending on IT, so that organizations have to adopt Green IT. While the demand for data centre capacity continues to rise, budgets are low and business are cautious about making any long-term technology decisions. As a solution to this problem, softsource try to adopt Green IT . 5. With the help of Hewlett-Packard (HP)and its...
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...Commerce. It is a business that based on the internet concept in the terms of buying and selling products or services. E-Commerce is a non-cash payment system, it uses credit cards, debit cards, cash cards, electronic fund transfer via bank’s websites or other ways of electronic payment. E-commerce is not only a term of shopping online (Web shopping), but also encompasses many more business activities. E-commerce is a new way of conducting business, using any of the new application of technology. It makes business people to conduct their business globally and 24hours/7days. People can order and make payment on anytime and at anyway. This also improves the sales for the business organizations. Although e-commerce is popular for online shopping recently, but electronic commerce has existed for many years as banks have been using electronic funds transfer (EFT) for decades. A market is a place of interactions and relationships where products, information, payment, and services are exchanged. It handles all transactions that needed. E-Commerce bazaars let traders and buyers meet electronically. Main Essay E-commerce business model Electronic Commerce business model can be categorized into three major ideals. There are: B2B, B2C, and C2C. (i) B2B Business-to-Business e-Commerce Participants are the organizations. This is a business transaction between businesses. Using B2B business concept, website sells their product to a wholesaler or business organization; they...
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...Joe Bryan Rob Pimentel Chapter 1 Case Study 1-1 Discussion Questions: 1.) How does the business strategy affect information systems and organizational decisions? A business strategy is a well-articulated vision of where a business seeks to go and how it expects to get there. Management constructs this plan in response to market forces, customer demands and organizational capabilities. The business strategy drives the decisions made by organizations and IS regarding the structure, hiring practices, applications, hardware and tactics. Organizational capabilities include the skills and experience that give the corporation a currency that can add value in the marketplace. The leaders of the organization must construct a plan to best utilize organization assets to work towards the business strategy. The documented plan must apply human and capital resources to objectives and timelines that clearly map to the business strategy. IS strategy can affect and is affected by changes in a firms business and organizational strategies. IS strategy always involves consequences – intended or not – within business and organizational strategies. 2) What generic strategy does Roche appear to be using based on this case? Provide a rationale for your response. D’Aveni identified four arenas in which firms seek to achieve competition advantage under hypercompetiition: 1) Cost/quality, 2) Timing/know-how 3) strongholds and 4) Deep pockets. Roche became hypercompetitive...
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