...Science Department 4th Class Management Information Systems (MIS) اﺳﺘﺎذ اﻟﻤﺎدة: د.ﻋﻠﻴﺎء ﻋﺒﺪاﷲ Reference book: "Management Information System new approaches to Organization and Technology", 5e, Kenneth C. Laudon , Jane P. Laudon. Lecture-1 Definitions of Management Information Systems A. Management: What is management? – 1. Planning – Goal setting – Environmental scanning – Forecasting – Data collection – 2. Organizing – Staffing – Coordinating – Delegating – Understanding – Procedures/ Policies - 3. Leading –Authority – Motivating – Directing: Delegation of responsibilities activating – Supervising – Negotiation – Persuading – 4.Controlling: Resources- Money (capital), manpower (people), materials, machines, movement (Distribution, flow), and Information – Measuring – Evaluating – Reporting – corrective action – feed back – 5. Communicating: Goals/Objectives, standards of desirability – Informing – Persuading – Negotiation – Corrective action – Listening Lecture-2 Information: What is information? . Processed data • Meaningful • Perceived value • motivating action • HAS SURPRISE VALUE • HAS NEWS VALUE • Presented facts • active (it enables doing) • business based (Domain based) • transformed form data – 3. Model • entity • attribute • relationship – 4. Reduces Uncertainty? – 5. Reduces Equivocality? – 6. Knowledge/Power 7. Send/Receive Messages 8. A definition: Information is data that has been processed into...
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...Abstract: Information Technology (IT) Vs. Management Information System (MIS)-in the context of Corporate Management: Information Technology The central aim of IT management is to generate value through the use of technology. To achieve this, business strategies and technology must be aligned. IT Management is different from management information systems. The latter refers to management methods tied to the automation or support of human decision making. IT Management refers to IT related management activities in organizations. MIS is focused mainly on the business aspect, with strong input into the technology phase of the business/organization. A primary focus of IT management is the value creation made possible by technology. This requires the alignment of technology and business strategies. While the value creation for an organization involves a network of relationships between internal and external environments, technology plays an important role in improving the overall value chain of an organization. However, this increase requires business and technology management to work as a creative, synergistic, and collaborative team instead of a purely mechanistic span of control. Historically, one set of resources was dedicated to one particular computing technology, business application or line of business, and managed in a storage-like fashion. These resources supported a single set of requirements and processes, and couldn’t easily be optimized or reconfigured to support...
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...Managing Information Systems Managing Information Systems – Ch. 3 Information Systems, Organizations, and Strategy Systems Organizations and Strategy 1 Learning Objectives • Features of organizations that managers must understand in order to build and use information systems successfully • Using Porter ’s competitive forces model to develop competitive Porter competitive forces model to develop competitive strategies using information systems • Leveraging the value chain and value web models to identify opportunities for strategic information system applications opportunities for strategic information system applications • The role of information systems in creating synergies, core competencies, and network-based strategies to achieve competitive advantage • The challenges posed by strategic information systems and management solutions 2 EBay Fine-Tunes Its Strategy • Problem: Losing market share to other online retailers, ultracompetitive and constantly changing marketplace • Solutions: Acquire other businesses and adjust its business Acquire other businesses and adjust its business model to maintain online dominance • Purchase of PayPal, deal with Buy.com allowed eBay to grow and diversify its business di it • Demonstrates IT’s role in the development of eBay’s organization as it expands and makes acquisitions • Illustrates the challenges of maintaining a competitive advantage in a fast-moving, constantly-changing marketplace 3 Organizations...
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...Give five different examples of simple systems and include the input(s), conversion process, and output(s)? Ensure that there is some feedback between your examples. Appointment –scheduling process of an ambulatory care center as a simple system. Inputs to the system consist, of appointment request from patients; physician schedules; and clinic resources, including personnel, set of actions; the scheduling clerks collect information from patents, match patient requirements to available time slots, and make appointment. Output of this simple system becomes the input for several other functional systems of the clinic, such as, medical records, patient accounting, and others. The conversion process includes a set of actions; scheduling clerks collect information from patients, match requirements to available time slots, and make appointments. The feedback will occur in the form of adjusted information on the number of time slot available as patients are scheduled for the clinic. (Austin and Boxerman’s, 2007). Admission- the admissions representative works in a team environment to facilitate admissions recruitment and the registration processes for that specific ambulatory care center. This position requires heavy outbound call volume, appointment scheduling, and handling of telephone, mail-in, walk-in, and internet-based (Alpine-college, 2009). The output for this simple system also becomes the input for several other functional systems of the clinic, such as, building a strong...
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...broadest systems perspective typically taken in diagnostic activities. Figure 4.1 Organisational level analysis The Figure proposes that an organization's transformation processes, or design components, represent the way the organization positions and organizes itself within an environment (inputs) to achieve specific outputs. The combination of design component elements is called a "strategic orientation." 4.2.1 Organization Environments and Inputs At the organization level of analysis, the external environment is the key input. Different types and dimensions of environment influence organisational responses to external forces. 4.2.1.1 Environmental Types There are two classes of environments: the general environment and the task environment. 4.2.1.1.1 General environment It consists of all external forces and elements that can influence an organization and affect its effectiveness. The environment can be described in terms of the amount of uncertainty present in social, technological, economic, ecological, and political/regulatory forces. Each of these forces can affect the organization in both direct and indirect ways. The general environment also can affect organizations indirectly by virtue of the linkages between external agents. 4.2.1.1.2 Task environment Michael Porter defines an organization's task environment by five forces: supplier power, buyer power, threats of substitutes, threats of entry, and rivalry among competitors. Dynamic environments change rapidly...
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...Information Systems Processing Tri-Star Manufacturing A Business Proposal to Introduce Information Systems to a Small, Brick & Mortar, Nostalgic Record Store |Table of Contents | |Page | |Title Page …………………….................................................................. | | | | | |Introduction ……………………………................................................... 3 | | | | | |Types of Organizational Information Systems ….…............................... 4 | |...
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...Resource Management Class Owen Li Samford University Brock School of Business Abstract I have been taking Dr. Robert W. Service’s Human Resource Management (HRM) class for four months, and I was able to learn insightful thoughts and valuable objectives of human resource management. In this paper, I will discuss the knowledge, principles, and theories I have learned from the articles I have read, the HR managers I have interviewed, and the HRM classes I have taken. The paper will discuss HRM in terms of interviewing and hiring, training, employee development, succession planning, and appraisals. I will also discuss the work environment, employee protection, technologies, and overall HR management-planning and forecasting. Keywords: human resource management, interviewing and hiring, training, employee development, succession planning, appraisals, work environment, employee protection, technologies, overall HR management-planning and forecasting What I Have Learned From Human Resource Class No matter which topic we discuss in our HRM class, they all somehow relate to one objective that Dr. Robert W. Service emphasizes to us all the time: “the organization has the right people in the right positions with the right training and motivation to do tasks effectively and efficiently at the right time” (Service and Loudon, 2010). With this primary HR objective in mind, I realize that HRM plays a very important role in human resource allocation for any company in building the bridges...
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...Management Information Systems Chapter 2 COMPONENTS OF A BUSINESS * A business is a formal organization whose aim is to produce products or provide services for a profit – that is, to sell products at a price greater than the costs of production. * ORGANIZING A BUSINESS: BASIC BUSINESS FUNCTIONS * The decision of what to produce is called a strategic choice because it determines your likely customers, the kind of employees you will need, the production methods and facilities needed, the marketing themes, and many other choices. * The five basic entities in a business with which it must deal are: suppliers, customers, employees, invoices/payments, and, of course, products and services. * BUSINESS PROCESSES * The actual steps and tasks that describe how work is organized in a business are called business processes. * A logically related set of activities that define how specific business tasks are performed. * Also refer to the unique ways in which work, information, and knowledge are coordinated in a specific organization. Manufacturing & Production | * Assembling the product * Checking for quality * Producing bills of materials | Sales & Marketing | * Identifying customers * Making customers aware of the product * Selling the product | Finance & Accounting | * Paying creditors * Creating financial statements * Managing...
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...Introduction to Computer Application and Systems | Copyright © 2011 by University of Phoenix. All rights reserved. Course Description This course provides an overview of Business Information Systems. Students learn to apply Microsoft® Office tools including work processing, spreadsheet, database, and presentation software to accomplish business objectives. Other topics include uses of application software and the Internet for effective problem solving, exploration of relevant emerging technologies, and how information is used across different industries. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Grauer, R. T., Poatsy, M. A., Mulbery, K., Hulett, M., Krebs, C., & Mast, K. (2011). Microsoft® Office 2010: Volume 1. Upper Saddle River, NJ: Pearson Prentice Hall. Rainer, R. K. & Cegielski, C. G. (2011). Introduction to information systems: Supporting and transforming business...
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...You and Your Agency as a System This paper talks about Children’s Crisis treatment Center (CCTC). CCTC as a system is concern with meeting the needs of children and families with mental health and those that have experienced abuse, neglect and trauma. The focus here will be on the School Therapeutic Services component, the connection it has to the system and the environment and attempt to bring to light whether CCTC is functioning in line with its mission statement. I will also be describing my place in the institution as a system. CCTC is a nonprofit organization and has been in existence going to four decade now and provides mental health services to children and families in the Philadelphia area. CCTC is system with various components and provides several services to people with physical and emotional trauma. The company’s mission statement is found on its website, brochures and is posted on the wall in the human resource office. The mission statement identifies what the organization is trying to accomplish. The statement reads “To passionately serve the emotional needs of children and families beginning in early childhood. We meet children where they are and help them reach their full potential regardless of their challenges”. CCTC is a system that is made up of seven components and four subsystems working together to form a whole. A system is an organized whole made up of components that interacts in a way distinct from their interaction with other entities and...
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...days a week for a semester in length. The location and times will be determined as the class is developed. The class will be designed for 12 (twelve) students, but will adaptable due to space. It will be taught in various formats, but not limited to lecture, textbook, and hands-on training. Student will also earn up to 2 (two) High School technology credits. The course will be offered in three sections. The sections must build upon each other. Course Objectives The objective of this course is to provide the background for the students to become knowledgeable in the components of Microsoft Office. It will also provide them with the knowledge and expertise to fulfill many roles in today’s society, be preparing them in the field of office systems. Course Curriculum Textbook - Microsoft Office 2007: Introductory Concepts and Techniques, Windows Vista Edition, 1st Edition ISBN-10: 1423927133 Course Standards This course will be taught to Sunshine State Standards (See Documentation). Course Outline Essential Introduction to Computers Microsoft Windows Vista 1. Introduction to Windows Vista Microsoft Word 2007 1. Creating and Editing a Word Document 2. Creating a Research Paper 3. Creating a Cover Letter and a Resume Web Feature: Creating a Web Page Using Word Microsoft Excel 2007 1. Creating a Worksheet and an Embedded Chart 2. Formulas, Functions, Formatting, and Web Queries 3. What-If Analysis, Charting, and Working with Large Worksheets...
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...regulatory compliance Work environment Lack of employee support and participation Indecisive management Poor management. (Essentials of Management Information systems ch.1, pg.22) Dimension #2- Organizations Outdated business processes Unsupportive culture and attitudes Political conflict Turbulent business environment, change Complexity of task Inadequate resources. (Essentials of Management Information systems ch.1, pg.22) Dimension #3- Technology Insufficient or aging hardware Outdated software Inadequate database capacity Insufficient telecommunications capacity Incompatibility of old systems with new technology Rapid technological change. (Essentials of Management Information systems ch.1, pg.22) 2. What is the difference between IT and information systems? Describe some functions of information systems. An information system (IS) can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making, coordinating, and control in an organization. In addition, information systems may also help managers and workers analyze problems, visualize complex subjects, and create new products. (Essentials of Management Information systems ch.1, pg.13) Information technology (IT) consists of all the hardware and software that a firm needs to use in order to achieve its business objectives. (Essentials of Management Information systems ch.1, pg.13) A...
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...the work environment. Databases play a significant role in an organization, so it is important to know how to capitalize on database functionality. You will also learn how businesses, consumers, and the government use collaboration tools in the work environment, and how these tools have transformed the business processes of today’s organizations. Additionally, you will explore electronic commerce, and discuss the challenges this technology presents to businesses and their consumers. Databases, Network Applications, and E-Business OBJECTIVE: Describe how databases are used in the work environment. Resources: Ch. 4 and Technology Guide 2 of Introduction to Information Systems and Ch. 1 for Access in Microsoft® Office 2010 Content • Ch. 4: Data and Knowledge Management of Introduction to Information Systems o Managing Data • The Difficulties of Managing Data • The Data Life Cycle o The Database Approach • The Data Hierarchy • Designing the Database o Database Management Systems • The Relational Database Model • Databases in Action o Data Warehousing • Describing the Data Warehouse • Data Marts o Data Governance o Knowledge Management • Concepts and Definitions • Knowledge Management Systems • The Knowledge Management System Cycle • Technology Guide 2: Computer Software of Introduction to Information Systems ...
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...Systems Analysis and Design System Definition What is a system? A system is an interrelated set of components that function together to achieve an outcome. It consists of three major components: • Input • Processing • Output It consists of the following elements: • Purpose • Subsystems • Environment • Boundary • Connections • Control Mechanisms Introduction to Information Systems * Property of STI Page 1 of 13 1 _________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ 2 _________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ Systems Analysis and Design Information Systems Components Work practice Information People Information technology Reasons for the need of an information system growing size of the organization and the number of competitors growing ability of computers to process large amount of data with great speed dramatic increase in volumes of data generated advances in communication technologies to permit faster data transmission increase in pace of business transactions much more sophisticated technology today Introduction...
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...Contemporary Approaches Sociotechnical Systems Theory refers to how the social and technical aspects of an organization are both related. The theory suggests organizations are more effective when the employees have all the right combination of tools, training, and knowledge to make the products, and provide services to the customers when they are needed. This work grew out of the Tavistock Institute of Human Relations in England. They explored ways to improve productivity and morale in organizations through "action research". The socio-technical approach has focused more on work group interactions than individual performance. Properly structured work groups, it is assumed, can provide incentives, assistance, and social support better than individual job design programs. Autonomous work groups, quality circles are popular examples of this perspective. Groups are often given resources and responsibilities for areas like safety and quality control and work as a team to identify and correct inefficiencies and work issues. Quantitative Management approach involves the use of mathematical modeling to find the best solutions to problems. This can be applied to a variety of workplace challenges, ranging from making decisions during product development to resolving employee conflicts. It is also known as operations research, and involves a more objective, structured approach to problems or solutions. Many industries can be suited to this management philosophy. One important component...
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