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Innocent

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Submitted By Domi10
Words 1725
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De Marketing mix, 4 p’s van INNOCENT DRINKS

1. Product

- geen duurzaam goed, je kan het maar eenmaal gebruiken (weet niet precies of dit er bij moet?)
Kernproduct.

De kern van Innocent drinks is de nood aan een gezond, vers, fruitig drankje.
Dit zijn onze smoothies. Omdat niet iedereen dol is op dezelfde vruchten, heeft Innocent ze van verschillende vruchten gemaakt. Of je nu van de frisse en zure smaak van cranberries houdt, of van de zoete en tropische smaak van mango’s en kokosnoten, er zit er vast eentje tussen die je lekker vindt.
Al onze smoothies zijn 100% natuurlijk. Ze bevatten geen geur-, kleur- en smaakstoffen, conserveringsmiddelen, geconcentreerde sappen of andere onnatuurlijkheden die niet in gezonde drankjes horen. Eén innocent smoothie is goed voor je Aanbevolen Dagelijkse Hoeveelheid fruit.

Materieel product.

Innocent hecht enorm véél belang aan het materieel product. Dit qua keuzes voor grondstoffen, verpakking, personeel,... een overzicht.

100% natuurlijke drankjes
Innocent wilt graag 100% natuurlijke, gezonde en duurzame smoothies maken. Smoothies die goed smaken en waar je lichaam blij van wordt. Daarom gebruiken ze geen conserveringsmiddelen, geur-, kleur- en smaakstoffen of andere onnatuurlijke E-honderdnogwatnummers. Omdat het bedrijf graag dingen natuurlijk, zuiver en gezond willen houden hebben ze zichzelf innocent genoemd; onschuld

Verantwoorde ingrediënten
Innocent koopt hun fruit zoveel mogelijk bij plantages die rekening houden met de plaatselijke sociale, milieutechnische en arbeidstechnische omstandigheden.

1. Nul tolerantie aan hun minimumeisen. Ze kopen alleen fruit van leveranciers die zich houden aan de minimum standaard van de International Labour Organisation. De richtlijnen in deze standaard gaan onder andere over beloning, maximum werktijden en regelmatige pauzes. De leveranciers weten dat als ze niet aangesloten zijn bij de ILO, Innocent geen zaken met ze willen doen.
2. Extra betalen voor duurzaamheid. Innocent doet het liefste zaken met telers die aangesloten zijn bij lokale onafhankelijke milieu- en arbeidsorganisaties. Aan telers die zich aan de allerstrengste ethische eisen houden, zoals bijvoorbeeld die van de Rain Forest Alliance, betaalt het bedrijf graag een wat hogere prijs. Ook betaalt de Smoothiemakers graag een beetje extra als we het fruit lokaal kunnen inkopen als de kwaliteit en variëteit beschikbaar is.
3. Zelf kijken en controleren. Beloofd is immers beloofd. Een team bezoeken de telers zelf om te kijken of ze zich houden aan de regels houden en of het misschien nog beter kan. De inkopers gaan regelmatig zelf op bezoek om alles met eigen ogen te zien.

Milieuvriendelijke verpakking
Innocent wilt er graag voor zorgen dat de verpakkingen een zo klein mogelijke invloed heeft op de wereld om ons heen.

Innocent heeft vier criteria waarop ze de verpakkingen uitzoeken:

1. Het gebruik van 100% gerecycled of 100% hernieuwbaar materiaal. Al de kleine smoothies zitten nu in flesjes van 100% gerecycled plastic.
2. minimaal gebruik van verpakkingsmateriaal
3. gebruik van materialen met een lage CO2 uitstoot
4. het gebruik van materialen waarvoor een brede duurzame afvalverwerking bestaat.

Lees hier meer over de laatste stand van zaken met de verpakkingen.
* uitstoot negatief betekent dat je meer zuurstof oplevert dan CO2. Dit doen ze bijvoorbeeld door bomen te planten of groene energie projecten te ondersteunen.

Uitgebreid product.

Innocent verminderd en compenseert eigen CO2-uitstoot iedereen weet het inmiddels wel: het broeikaseffect is het grootste probleem dat onze wereld de komende jaren staat te wachten. Ze proberen het effect dat ze als bedrijf hebben op onze goeie oude Moeder Aarde zo klein mogelijk te houden.
1. Groene energie. Het klinkt simpel, maar sinds de allereerste dag lopen alle Fruit Towers van Innocent in Europa op groene energie. Zo was het, zo is het, en zo zal het altijd zijn.
2. Altijd op zoek naar de meest milieuvriendelijke manier van transport. De trein in plaats van het vliegtuig of de auto, de fiets in plaats van de bus. Innocent heeft wagens in hun wagenpark die voor een deel op elektriciteit rijden, op biodiesel of op LPG.
3. Bij Innocent wordt CO2 uitstoot maandelijks getest, en is er de doelstelling om deze uitstoot te verminderen.
4. Compenseren de CO2 uitstoot van ons hele bedrijfsmodel elk jaar met 120% om ervoor te zorgen dat we uitstoot negatief* zijn in plaats van alleen maar neutraal.

* uitstoot negatief betekent dat je meer zuurstof oplevert dan CO2. Dit doen ze bijvoorbeeld door bomen te planten of groene energie projecten te ondersteunen.

De opbrengst delen
Soms kun je met kleine dingen al een beetje een verschil maken. Dus probeert Innocent zoveel mogelijk van die kleine dingen te doen. Elk jaar geven ze 10% van de nettowinst aan goede doelen. Dit zijn de belangrijkste twee:

SuperOma - mutsjes breien voor het goede doel

innocent foundation - Een onafhankelijke stichting die structurele landbouwprojecten steunt in landen waar ze het wat minder getroffen hebben dan wij hier.

Productassortiment
De volledige Productfamilie van Innocent bestaat uit de gewone Smoothies en de kindersmoothies
De prudctielijn van de gewone smoothies bevatten een gehéél assortiment aan smaken hier een overzicht. strawberries & bananas mangoes & passion fruits pineapples, bananas & coconut oranges, carrots & mangoes blackberries, strawberries & boysenberries kiwis, apples & limes cranberries, blueberries & cherries blueberries, pomegranates & açai

De kindersmoothies bestaan uit strawberries, blackberries & raspberries.
(moeten we ook het productportfolio bespreken?Dit staat bij mij ook bij product. Zo ja, ik ga ze hieronder proberen te bespreken, zo nee haal je die er maar uit :) Moeten we ook iets met de groeistrategie van ansoff doen?)

productportfolio
- ik denk dat innocent een wildcat is vanwege het relatief kleine marktaandeel

2. Prijs
Over de prijs kan men zeer duidelijk zijn. Het product wordt niet afgewogen maar er bestaat gewoon een universele prijs per flesje. Deze bedraagt altijd 2 pond of €2,5 De prijs wordt aangepast en verminderd als men een 6 pak koopt maar daar blijft het dan ook bij. De prijs wordt berekend via de kosten van het proces en de grondstoffen die men nodig heeftvoor het vervaardigen van deze drank.
Deze bestaat uit sap van gespecificeerde vruchten, pulp. Niet veel dus, maar het addertje zit onder de verpakking. Deze is namelijk recycleerbaar en voldoet meer dan aan internationale normen voor ecologie. Zo gebruiken ze zo weinig mogelijk materiaal om de flesjes te maken, om het afval te beperken, gebruiken ze materiaal dat een zo klein mogelijk ecologische voetafdruk nalaat. De verpakkingen bestaan uit 100% recycleerbaar plastic en brik. Ze proberen voor dat brik ook zo weinig mogelijk papier te gebruiken. Zo sparen ze wel 100 ton papier uit ( 2000 bomen). Iets waar concurrenten veel minder op letten. (zie materiaal product) maar dit zorgt dan ook voor dat de verkoop prijs laag blijft. Zoals eerder vermeld gaat ook 10% van de nettowinst naar goede doelen.

Promotie
Reclame, promotie, daar draait het allemaal om bij Innocent. En ze distantiëren zich opvallend van de typische billboards, winkelkarretjesreclame, tv reclame die we gewoon zijn van drankjes.
Als eerste schrijft men een blog op de site waarop ze allerlei creaties, artikels, filmpjes van klanten uploaden en beoordelen. Zo behouden ze een persoonlijke touch met de klant en deze blog kan tevens voortvloeien in het inzenden van creaties door nieuwe klanten die zich aangesproken door het artistieke, creatieve aspect van dit product. Innocent leeft, renoveert en speelt in op de gevoelens,kwaliteiten van zijn klanten. Zo hebben ze ook een wekelijkse wedstrijd uit de grond gestampt waarbij de klant de dopjes van de smoothieflesjes kan vormgeven door middel van breinaald en wol. De origineelste wordt elke week beloond met prijspakketten en een officiële reproductie van zijn dopje. Zoals gezegd wordt de klant dus zeer direct betrokken bij het product. Het is de bedoeling dat de klant zich op zijn gemak voelt, Innocent niet meer uit zijn leefomgeving kan inbeelden. De site van Innocent bevat een groot archief waar de consument alle, maar dan ook alle advertenties en creaties van zowel mensen binnenshuis als klanten kan bewonderen en raadplegen.
Verder hebben ze ook de ITV gelanceerd vol met leerrijke programma’s al dan niet geïllustreerd ( voor de kinderen) die een eerlijk beeld geven van de productie en alles errond. Men kan zich ook inschrijven voor de wekelijkse email, die de klanten up to date houdt over de laatste vernieuwingen, aanbiedingen, kortingsbonnen etc.
Via deze reclamemiddelen wil men dus een gemoedelijke sfeer creëren tussen klant en fabrikant. Deze lijkt wonderwel te werken want de inzendingen blijven binnenstromen.
Deze vernieuwende aanpak van reclame weet zowel jong als oud te smaken.

Ze spelen ook in op het familliegevoel. Zo kan je op de site ook lid worden van de innocent famillie, om zo informatie in de vorm van een nieuwsbrief te ontvangen en kans te maken op het winnen van smoothies en ze vragen jou als consument om raad. ik citeer :

Hallo.

Families zijn cool. De familie Knots, de familie Doorzon, the A-team, echt coole gasten horen bij een familie. Dus hebben wij ook een familie opgezet, de innocent familie.

We vroegen ons af of je misschien zin had om lid van onze familie te worden. Niet gevreesd, we zijn geen enge mensen die over hete kolen lopen of met geitensokken om het kampvuur liedjes gaan zingen. Als lid van de familie ontvang je het innocent nieuws, krijg je regio kansen om smoothies te winnen en vragen we je af en toe om goede raad als we er niet meer uitkomen. Oh ja, we zullen je gegevens niet aan iemand anders geven*.

Natuurlijk kun je jezelf altijd afmelden bij onze familie. We vinden het niet leuk dat je bij ons weggaat maar je hoeft je achternaam niet te veranderen en we zouden het leuk vinden als je af en toe nog eens iets van je laat horen. Je kunt jezelf hier afmelden voor onze nieuwsbrief.

* echt niet. Serieus. Echt Niet.

Plaats
Innocent smoothies zijn enkel terug te vinden in grootwarenhuizen of kleine kruidenierszaken waar men frisdranken verkoopt. De goederen worden aan de warenhuizen verkocht aan een inkoopprijs en verder bemoeit Innocent zich niet. Het product is té klein om een gespecialiseerde en gepersonaliseerde winkel op te richten enkel voor Innocent smoothies.
Maar als de variëteiten blijven groeien zal een eigen verdeelcentrum niet lang uitblijven wisten de makers op hun site mee te delen. Innocent vindt men dus op de hoek van elke straat bij wijze van spreken. Men kan er echt niet naast kijken. Op dit moment worden de smoothies verkocht in Engeland, Ierland, Frankrijk, Duitsland, Scandinavië, België, Luxemburg en Nederland. Ze hebben kantoren in Londen, Dublin, Kopenhagen, Hamburg, Salzburg en Parijs en eentje in Amsterdam op de Admiraal de Ruyterweg 545.

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