...Memo: InterClean – EnviroTech Merger Name HRM/531 Date Instructor Name InterClean, Inc Memo DATE: March 1, 2005 TO: Sales Department - Supervisors FROM: Sue Smith, Sales Manager RE: Management Behavior – InterClean Inc., - EnviroTech, Inc., Merger ------------------------------------------------- I am writing as a follow-up to the recent team meeting in which we discussed the pending merger with EnviroTech, Inc. As we discussed at the meeting, it is critical to the success of our company to ensure that the sales management team exhibits behaviors that support the merger, optimizes profitability during and after the transition, and we support staff before, during and after the changes that we are about to face. As we discussed, I expect you to ensure we maintain worker productivity, meet or exceed all human resource management legal requirements, and maintain or promote diversity within the workforce. Behaviors that support productivity As supervisors you can have a significant impact on your team’s productivity. This is particularly true during turbulent times when there is a tendency for employee morale to dip, feelings of insecurity to rise, and stress to run rampant. These factors can lead to absenteeism, tardiness, work stoppages, and other productivity drains. In the extreme, seasoned professionals that believe that their positions are at risk may seek positions elsewhere leading to organizational brain drain, and the need...
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...MEMO The case described about the company InterClean, Inc, shows that it is fairly large company in the sanitation industry with existing success track record. Their products are of high quality that brought them big and loyal customers. The ambitious CEO, David Spencer, decide to move the company towards service oriented offering. Based on the water cooler conversations, we realize that the company is not doing very good in the last year. From the results of the HR interviews, we know that the company employees are very diverse. Explain how a manager’s behavior can affect the productivity of his or her workers. In the case described, CEO, David Spencer communicated his intention of a major upcoming change through a companywide email communication. Later HR Vice President, Janet Durham, started working with her HR Team to come up with a plan that is suitable for training the employees and sales persons. After Janet’s email the HR team is going to start thinking about the training strategy. And later VP of Marketing, Tom Jennings, informed that he overheard the sales reps that he is concerned about. Later on February 7th, 2005, David Spencer had the executive meeting to get their alignment. This sequence of scenario shows the CEO communicated premature information to entire employee community entirely as a surprise. He does not have a training plan in place before communicating. He did not communicate this plan with the company executives before announcing the plan. This...
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...Imagine you are a midlevel sales manager at InterClean, Inc. with three first-level managers under your responsibility. In response to a merger that is about to take place with EnviroTech, you have been instructed to draft a memo to your supervisory team about the importance of the behavior exhibited by managers. Review the InterClean–EnviroTech Merger Scenario on the student website. Write a 700- to 1,050-word memo that includes the following information: Explain how a manager’s behavior can affect the productivity of his or her workers. Describe the types of management action that align with employment laws and those that do not. Describe best practices for working within a diverse work environment. Note. Be sure to draw from your experiences and readings for each aspect of your memo. APA format is not required for this memo; however, you must include a title page and a references page. MEMORANDUM To: First-level Managers From: Sanjay Patel, Sales Manager Re: InterClean – EnviroTech Merger Date: February 21, 2011 First and foremost I would like to confirm the rumors you have been hearing about InterClean merging with EnviroTech. This is an exciting time for InterClean, as we look at this merger as a great opportunity for our company to gain market share and build for future success. While this merger may cause some uneasiness among our employees, it is vital for our management team to stay professional and address our employees concerns thru...
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...Interclean Memo InterClean-Enviro Tech Merger Memorandum Christopher L Kearney University of Phoenix HRM/531 Human Capital Management Shavona Wright November 8, 2010 MEMORANDUM To: First-Level Management Team From: Christopher L. Kearney Date: November 8, 2010 Re: InterClean-Enviro Tech Merger This memo is designed to inform the first-level managers about the recent merger with Environ Tech and the vital role management will play in ensuring the transition is a smooth one for everyone. I will explain the expectations for the management team and discuss how important it is managers lead by example so that other employees will follow the managers lead. The attitude of a manager has a huge effect on subordinates, and as managers it is important not to allow behaviors to hinder the performance of others and this is each supervisor will have to develop better strategies when working in an environment with diversity. The merger will generate a higher degree of diversity, which will allow others to build on their strengths and innovative abilities. InterCleans expansion into new markets affords the company to acquire more consumers. With more consumers come more markets shares that the company can draw from any competitors in the process. This is why it is vitally important for all managers to unify so this can be a successful venture. Embracing the merger will show others the positives making them want to join in and support the merger with renewed ideas. Productivity...
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...InterClean Memo to Managers Pamela Trombero Human Capital Management HRM/531 April 26, 2010 Janis White, SPHR Memo To: InterClean Supervisory Team Date: April 26, 2010 From: Pamela Trombero Subject: Merger and Management Behavior The purpose of this memo is to explain a recent acquisition between InterClean, Inc., and EnviroTech, and to discuss management’s behavior affecting productivity, employment laws, and working within a diverse environment. As you are aware, EnviroTech has been acquired and will fully merge with InterClean, Inc. in the coming months. The merger between InterClean, Inc. and EnviroTech places the organization in a position to dominate the sanitation industry. This is clearly an opportunity for our organization as we move in our new strategic direction. As a first-line management team, my expectation is that this merger happens with as few issues as possible. I am counting on you to be honest and open with your staff, and to answer any questions they may have. Change is not easy, and I am relying on you to hold regular staff meetings to discuss EnviroTech staff entering the InterClean, Inc. family, and to address rumors flying around that are unfavorable. As our organization grows and moves on to becoming one of the largest autonomous cleaning industries in the market for both commercial and institutional organizations, I would like to remind you of some of your management responsibilities. Management behavior can sometimes impact worker productivity...
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...Running head: INTERCLEAN INC Memo InterClean Inc Memo to Supervisory Team Jamie Yankaway University of Phoenix April 3, 2010 MEMO TO: Supervisory Team FROM: Jamie Yankaway DATE: April 3, 2010 RE: Management Behavior By now you’ve all heard of the merger between InterClean and Envirotech. I felt it vital that the merger be communicated throughout the company so that it is not perceived as a problem to our employees. Being managers I rely on all of you to help this merger occur with little issues. As with any organization the rumor mill has surfaced and employees are afraid that they may be losing their jobs. I am counting on you to make this a smooth transition. The primary goal of InterClean is to become an autonomous cleaning solutions resource for institutional and commercial organizations and we can’t do this without the help of all of you. Remember as first level managers I thought it imperative to remind you of the importance of the behavior exhibited by managers. Mmanagement’s behavior can have an impact on the productivity of InterClean’s workers. It is also important that you know the types of management actions that are in line with employment laws and those that are not, and some best practices for working within a diverse work environment. The employees may be afraid they lack the skills needed to maintain their positions after the merger. As managers communicate the different training that will be offered to the sale’s staff to help them better...
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...InterClean–EnviroTech Merger Memorandum Armond R. Dowdell HRM/531 HUMAN CAPITAL MANAGEMENT Dr. Rosie DeCosmo June 7, 2010 MEMORANDUM To: First- level Management Team From: Armond Dowdell Mid-level Manager Date: June 7, 2010 Re: InterClean–EnviroTech Merger The purpose for this memo is to inform the first-level sales managers at about the recent merger with Environ Tech and the importance of the roll management should play in making the merger a smooth transaction. I would like to take time to inform you about the expectations that are in place for my first-level managers. The memo will discuss how the behavior of a manager can impact the performance of his or her workers and the best practices for working within a diverse work environment. The merger will bring a diverse working environment and a lot of new ideas. The merger will allow InterClean to penetrate new markets and expand our consumer base. This is a great opportunity for us to gain market share on our competitors, but this can’t be achievable without your help. We must embrace the merger and the people that will join us along with their ideas. With the new merger of the companies, I’m confident that productivity will see a significant increase and revenue will rise. As first-level managers, you are the driving force to the success of the company. You will be asked to take on more responsibility as InterClean also plans to add its service line, so additional training will be required. To...
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...Behavior | InterClean, Inc. | Memo To: InterClean, Inc. Sales Managers From: Nancy Fisher, VP Sales Manager CC: David Spencer, President and CEO; Janet Durham, Vice President of Human Resources Date: [ 9/27/2010 ] Re: Merger: InterClean, Inc and EnviroTech As you are all aware, InterClean, Inc. officially has announced the merger with EnviroTech, one of our major domestic competitors in this market. With this acquisition, InterClean has taken a giant step in achieving domestic market control in the sanitation industry. In addition, the service expertise that comes with EnviroTech fit together perfectly with our new strategic direction. This merger creates what we believe will be a very compelling value proposition for our employees, customers, and communities with significant potential for even new growth. With the knowledge of both companies combined into one, we fully expect to reach our sales goals for the next year, which should increase profitability by 40%. Over the next four months, we will be working to merge about 60 EnviroTech sales staff and operations specialists into the InterClean structure (University of Phoenix, 2010). This will roughly coincide with launching a major media onslaught to announce our new service focus (University of Phoenix, 2010). Managers keep in mind there maybe staff affected by this merger. Mergers are never easy on employees, and as managers we need to be contingent of all feelings and emotions that come along with mergers. All mergers...
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...Problem Solution: InterClean, Inc. InterClean, Inc. is an industry leader in the industrial cleaning and sanitation industry. Over the years the company has graduated from being a spray and wipe products but rather a solutions and services industry. InterClean, Inc. is trying to make the transition from being a solely sales-based organization to a solutions-based organization. The company has acquired Envirotech in an effort to be a fully all inclusive organization. This has prompted various changes in the organization. In the following paper I will discuss issues and opportunities that could possibly face the company, stakeholders that are involved, alternative solutions, an optimal solution and the implementation of that solution. Situation Analysis Issue and Opportunity Identification The new strategic direction that InterClean, Inc. is undertaking has led to a few very distinct issues. The issues have presented the company with new opportunities to better itself. The CEO of Interclean has determined that the employees of the company have low morale. There needs to be some type of employee motivation. The company will be adding new workshops that will instill confidence and get the employees excited about the changes that will be happening. Pay and other rewards can stimulate employee effort toward reaching key goals—such as high performance (Dreher & Dougherty, 2001). Training and developing employees is necessary with all companies. In the Interclean scenario it highlights...
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...HRM 531 | InterClean, Inc. | Memo | | [Type the author name] | 6/21/2010 | InterClean-EnviroTech merger scenario memo to the three first level managers under my responsibility. It explains how a manager’s behavior can affect the productivity of his or her workers. It reviews a few employment laws, and describes best practices for working within a diverse work environment. | | InterClean, Inc. | Memo To: Supervisory Team From: Date: [ 8/9/2010 ] Re: Importance of the Behavior exhibited by managers. My fellow team members, we have a unique opportunity to show our outstanding leadership abilities during this exciting merger with EnviroTech. I am excited about you three on my team leading the way with energy unmatched by anyone else within this company. Our job is to lead the way and make this transition time smooth and seamless while still accomplishing our goal of being successful on our daily tasks of managing our sales force. It is key for us as leaders to understand how a manager’s behavior can affect the productivity of our workers. As leader we must show exemplary attitudes along with support and positive reinforcement but still hold each one of our employee’s accountable to their daily tasks. InterClean, Inc. and EnviroTech in the past have been separate companies but now come together as the leader in our industry. As we combine our teams together we will be learning new training tools to expand our knowledge and skills to be head...
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...InterClean Merger Memo HRM 531 COMPANY MEMORANDUM To: Sales Supervisory Team From: Jane Doe, Sales Manager Date: ------------------------------------------------- Re: InterClean Merger ------------------------------------------------- Some uncertainty has been raised by the approaching merger between InterClean and EnviroTech among present employees. Employee morale and trust in management has diminished because of circulating rumours. Management’s demand to carry positive information to the employees about this merger will open endless opportunities to the personnel and provide the firm a competitive advantage. The administration team is key in helping our employees fully comprehend the brand new focus of the organization, and much more importantly, they will need to consider that their jobs are protected. In the transformation stage supervisors will need to keep employees stay well informed of the changes that may take place throughout the merger. The responsibility will lie with direction to describe the skills and evaluation procedure to minimize the anxiety about any possible job loss. The assessment procedure will concentrate on both InterClean and EnviroTech regions of staffing, retention, improvement, adjustment, and managing to guarantee a smooth transition and to calm employee worries. Many employees from midlevel management will need to reduce stress levels, worries and questions on how precisely this transition will probably affect them and the way...
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...Management Behavior Memo HRM 531 November 15, 2010 Management Behavior Memo To: Supervisors From: Manager CC: David Spencer, President Janet Durham, VP of HR Date: November 15, 2010 The purpose of this memorandum is to remind each of you about the importance of your response and behaviors as a result of this merger with EnviroTech. To this point each of you has done a superb job in maintaining your professionalism and addressing issues as they come up. I want to commend you for your hard work and dedication to making this transition as seamless as possible. There are numerous issues we as a team will see, hear, and experience. These issues will be equally as important and confusing to your employees. I am excited about this merger because of the opportunities it will open for our growing company. Without getting into specifics, this merger will set InterClean up with more resources and expertise to break into a global market and offer services that will be unique to our company. This merger will give us a hand-up on our competition as it will set us apart as the industry leader and allow us to provide mass customizations aimed at our customers. I want to reiterate our responsibilities as supervisors for the five areas of the HRM system we have trained on in the past and they included: Staffing, Retention, Development, Adjustment, and Managing change (Cascio, 2006). Every leader is different and to have a successful merger we will have to face tough challenges...
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...Memo To: InterClean First-Level Managers From: Vanessa Sutton, Sales Manager Date: March 15, 2010 Subj.: Manager Behavior As you know the merger with EnviroTech, Inc. is approaching finalization. We would like this transaction to be as smooth as possible; we feel that EnviroTech will provide us with the opportunity to become a full service operation. In order to make this a successful move, all first-level managers are ask to restructure job responsibilities which should provide new potential for employee career advancement. As with any change, there will be concerns and questions. Your role as managers are to explain how manager’s behavior can affect the productivity of his or her workers; describe the types of management action that align with employment laws and those that do not; and describe best practices for working within a diverse work environment. I encourage you to respond in a positive and supportive manner. Your roles as managers will be vital to making this a successful transaction; there are several factors that affect the productivity of workers such as people skills, management skills and the most important attitude. Manager’s behavior can help establish a positive open organizational climate, which will help its team members feel safe and be more productive at their job. Insure that all your employees know what is expected of them and what’s available for them to accomplish their jobs and promote quality customer satisfaction. Mangers should...
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...Best Practices in a Diverse Work Environment Melody Nelson HRM 531 October 18, 2010 Caroline Willett | InterClean, Inc. | Memo To: First level managers From: Melody Nelson CC: Date: October 18, 2010 Re: InterClean, Inc and EnviroTech Merger Transition Merger Transition The merger between InterClean an EnviroTech is in its final stages. As in any situation involving change, there will be some uncertainties and insecurities among the staff and it is the responsibility of all management personnel at all levels to effectively deal with these issues. However, setting a good foundation and following through with good communication, uncertainties and insecurities will be kept at a minimum. Following are a few ways you can make a significant contribution toward that goal. Enthusiasm is contagious! This is a golden opportunity not only for the future of InterClean but also for anybody at InterClean. As we begin merging the operations of both companies, there very well could be some downsizing in certain areas. However, there will also be new opportunities to learn, grow, and move into positions of greater responsibility. Commitment is contagious! “The importance of talking the talk and walking the walk is fundamental to achieving commitment” (Schifalacqua, Costello, & Denman, 2009). Frequent communications updating the status of the merging of operations should be relayed to all team members in a timely fashion in order to keep the excitement flowing...
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...Week 1 Memo Assignment University of Phoenix InterClean, Inc. MEMO To: InterClean First Level Managers From: Jenifer Wilson, Sales Manager CC: David Spencer, Janet Durham and Tom Jennings Date: September 14, 2009 Re: Merger of InterClean, Inc and EnviroTech ________________________________________________________________ As I am sure you all have heard, InterClean, Inc. has decided to merge with EnviroTech in an attempt to increase the company’s global presence. In addition, we will now be able to position ourselves to gain a larger share of the marketplace. In light of this incredibly exciting news and the numerous recent changes, there is some information that is necessary to communicate with you. The first point that I would like to touch upon has to do with the management team’s behavior. Managers must understand how imperative it is that their behavior can have both positive and negative impacts on the productivity of the sales force. As you may have heard, our sales representatives will now be grouped into multifunctional teams. In order for the reps to provide outstanding service, they will be going though some very extensive training. In turn, to ensure that managers are leading by example, they will go through the same extensive training. Please refrain from speaking negatively about the organization or the merger. Equally important is the fact that all managers show that the merger is a good thing for both companies. Your behavior should...
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