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Internal Analysis of Firm

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Internal Analysis of Firms

Analysis of the Firm

Role of a firm: * Marketing approach: Firm should give customers what they want
Nonsense
* Exchange is about comprise from both the firm and the consumer * If not -> no exchange * If not -> changement of partner

However, the firm can also have technical limits and not being able to reach consumer expectation. That’s why exchanges will be based on the nature of the firm. (short term)

The Marketing concept vision is that the firm to deliver a product has only to understand the consumer. Firms are flexible and can adapt them to customers’ requirements.
It is true when speaking about pricing and promotion modification needed, less when it touches the product channel. However, it leads to marketing strategy decisions.

The relationship between firms and the environment:
3 operating modes: * Firms cannot adapt to the environment – Environmental Strategy * Strong inertial forces constraining change: cultural, technological… * The firm will perish * Firms adapt to the environment – Learning Model * The firm has no barriers to change and is infinitely flexible * The firm will survive * Firms can change their environment - Proactive model * Interaction between firms and their environment impact it… * … however, this approach is going beyond such interaction to create major and explicit change * The firm will survive

In practice, the three mode are present in all firms but through which aspect? Which parts are immutable, adaptable and could beneficiate from environment changes?

Functional Audits – Marketing Audits:
Attempt to assess the performance of a particular activity – here marketing by examining lots of factors (sales, market share…) Limit: none activity is working by itself.
The process is a vast range of

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