...Intercultural Management – Case study 1. Brief summary of the case The text describes the business activities and the development of a seven-headed Taiwanese family named Teng. Their field of activity includes a drygoods store from the very early beginning and later on the family business was accredited as official dealer of products of a Swedish motor manuacturer (Swedsa) in Taiwan who brought richness and success for the Tang family. In general the educational levels between the family members are completely different but everyone tries one’s best. After a business study one son proposed to reorganize the family business in order to progress the bad financial situation by giving fixed areas of responsibility to each member who did not bring the expected success. // The case talks about a family business in Taiwan having problems to adapt to changing conditions concerning business thinking, globalization and modern strategies. They aren’t competitive anymore. On the one hand they form a corporate business with a Swedish company on the other hand they miss to open up their strict traditional views so in the end they have to face that profits stagnate. 2. Problem statement The problem in this case is the difficult compatibility of business and family in one company. // Family vs. business ( Family is more important than the success of business The organigram of the company structure underlines this statement because all leading positions are equally divided among...
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...The study of International Human Resource Management (IHRM) has focused mainly on the policies, practices and strategies of Human Resource practitioners in individual multinational firms. The goal of this special issue is to move beyond this narrow focus at the enterprise level and situate HRM within wider economic, organizational, political and institutional contexts. HRM differs across countries but to date the comparative literature has tended to focus on cultural issues. Research that systematically analyzes socio-economic, institutional and societal contexts and their impact on HRM remains underdeveloped and there is a significant opportunity for work which draws on theory from adjacent fields - e.g. the varieties of capitalism literature, theories of cross-national organization and research in comparative political studies and economic geography all offer potentially useful frameworks. Companies are socially embedded on different levels; local economies, regional districts, national institutions, international networks and transnational regulation are all aspects of the social, organizational and economic structures in which companies are situated. Despite the all-pervasive talk of globalization, the seasoned international business traveller will be acutely aware of differences in the ‘way of doing things’from country to country and from region to region. Such differences are seldom more apparent than in the field of organization and management. Not only will...
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...Case Study: Facebook 1) In my country of origin, Morocco, Facebook is used primarily by people from 15 to 35 years old. The social network played a big part in the outburst of social revolts referred to as “Arab Spring”, since it was one of the only mediums for the people to keep their freedom of speech in times of tyranny. But it also has a couple drawbacks, in my opinion, the major one being the lack of control of users over their own personal data. This can represent a big inconvenience in some situations such as applying for a job. Nowadays, with employers making sure to search deeper and deeper into their recruits’ past and present social networking activities, any mistake a person might have made, even a long time ago, could come back and haunt him for the rest of his life. I think that the social network, by promoting freedom of speech and allowing people to keep in touch with their loved ones, even though in today’s globalized world it’s easier than ever to be far from them, is a great tool for the people of a developing country like Morocco. However in years to come, the emphasis should be on the challenge that is personal data encryption and protection, as well as user awareness on theses issues. 2) Faced with the need to define their approach to global expansion, Facebook chose to remain loyal to its values, in order to keep their international credibility as well as to justify their extraordinary IPO ambitions. The company is looking for market with a...
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...International Project Management - a practical case study by Lukas Hufnagel I.Table of Content 1. Introduction 3 2. Project framework 3 3. Project Timeline & Phases of the project 5 3.1 Introduction Phase 5 3.1.1 Stakeholder analysis 7 3.1.2 Action plan 10 3.2 Research & Preparation Phase 11 3.3 Action & Evaluation Phase 13 3.4 Review Phase 14 4. Project manager skills 15 5. Lessons learned 17 II. Reference List 19 III. Appendix 19 Exhibit 1: ‘Campus Live – Infoveranstaltung für Unternehmen’ 19 Exhibit 2: Draft questionnaire ‘Bewerbungsvorlieben’ 20 Exhibit 3: Info letter for student assistants 21 Exhibit 4: Questionnaire ‘Fragebogen Jobbörse 2013’ 22 Exhibit 5: Presentation ‘PPT Jobbörse’ 24 Exhibit 6: Poster ‘T-shirt raffle’ 25 2 1. Introduction On April 23rd of this year the annual job fair ‘firstcontact’ was held at the Stadthalle Deggendorf. Over 150 firms used this opportunity to present themselves to the students of Deggendorf University of Applied Sciences(First Contact e.V., 2013). This job fair is the chance for the students to get in contact with company representatives and inform themselves about job opportunities, trainee programs and much more for the life after their graduation. The fair is organised by the student’s club First Contact e.V. of Deggendorf University of Applied Sciences. Back in March of this year, at the beginning of the summer term, I applied for a job as a student assistant for the career service at HDU Deggendorf. I was hired shortly...
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...International Business Management Program – Petra Christian University 2012 / 2013 Executive Summary Indonesia is known as one of the developing countries in South East ASEAN. Although Indonesia is still a developing country, it has also known as the largest economy in Southeast Asia and also a member of the G-20 major economies. At World Economic Forum on East Asia, Indonesia president said Indonesia will be in the top ten countries with the strongest economy within the next decade. In fact, nowadays Indonesia proves a very good track record in its economy. Finally, it attracts many countries to build strong relationship with Indonesia. One of the countries that have a strong relationship with Indonesia is United Kingdom. In 2006 Tony Blair, the prime minister at that time, met with Susilo Bambang Yudhoyono (SBY), the president of Indonesia, and agreed upon “the establishment of a regular Indonesia-UK partnership forum”. The first Indonesia-UK forum was held in London on 31 January 2012. This forum results in stronger relationship between two countries as SBY made a state visit to the UK on October 30 to November 3, 2012. In this report, we will discuss the economic behavior of both countries. We will also examine the relationship of both countries’ economic condition. Research for this report included data of both Indonesia and England, such as the currency exchange rate between two countries, balance of payment of each country, interest rate in Indonesia and UK, inflation...
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...University College of International Tourism and Hospitality Management RESEARCH PROPOSAL |(Working)/ Title : | |An Analysis on the Problems Encountered by the 3rd year Students of Bachelor of Science International Travel and Tourism Management on their On-The-Job Training| |in Travel Agency | | 2.0 Name of Proponent(s) |2.1 College/Department | |College of International Tourism and Hospitality Management | |Sumalag, Alvin | | |3.0 Statement of the Problem / Objectives of the Study (Formulate the research objectives) | | | |The main problem of the study is about the An Analysis on the Problems Encountered by...
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...CAUTHE 2007 Conference Tourism: Past Achievements, Future Challenges HOSPITALITY: A SOCIAL LENS: CHALLENGING THE EXISTING ORDER Paul Lynch University of Strathclyde, United Kingdom paul.lynch@strath.ac.uk Alison Morrison University of Strathclyde, United Kingdom ABSTRACT This paper locates developments in hospitality research, notably relating to hospitality studies, in the context of Kuhn’s (1962) evolution of scientific theory. The paper highlights the development of the ‘hospitality lens’ by Lashley, Lynch and Morrison (2007) and suggests it can facilitate the study of hospitality in any social situation from a strengthened social scientific perspective. It is argued that the study of hospitality should be not just for understanding hospitality but also society itself. Such an approach is suggested as both logical and healthy for the subject development with adoption of more critical perspectives on hospitality. The considerable implications of adopting a ‘new’ hospitality research agenda are described with reference to the conceptualization of hospitality, the nature of research and the research community, subject implications including journal publication outlets, and the higher education context. Keywords: Hospitality lens; ‘new’ hospitality; subject development. INTRODUCTION This paper moves beyond any pre-occupation with the vocational roots of hospitality higher education debate as it is considered that that debate has had its day. Rather, the content is framed within...
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...Undergraduates' Perceptions of Tourism and Hospitality as a Career Choice Scott A. Richardson Griffith University Gold Coast, Australia E-mail: scott.richardson@griffith.edu.au ABSTRACT This study explored undergraduate tourism and hospitality student’s views of the industry as a career choice. Three hundred and seventy-nine tourism and hospitality students, from eight Australian institutions, completed a questionnaire rating the importance of twenty factors in influencing their choice of career, and then the extent to which they thought tourism and hospitality, as a career, offers these factors. A number of factors have been identified as being significantly different. From the results it is clear that students generally do not believe that a career in tourism and hospitality will offer them the factors that they find important. Key Words: Career choice, Undergraduates, Perceptions, Tourism, Hospitality INTRODUCTION The tourism and hospitality industry worldwide, and in Australia in particular, has been confronted with the problem of attracting and retaining quality employees which has lead to a shortage of skilled personnel to staff the ever-growing number of tourism and hospitality businesses (Andorka, 1996; Bonn & Forbringer, 1992; Breiter, 1991; Deery & Shaw, 1999; Dermady & Holloway, 1998; Emenheiser, Clay, & Palakurthi, 1998; Ferris, Berkson, & Harris, 2002; Freeland, 2000; Heraty & Morley, 1998; Hinkin & Tracey, 2000; McDermid, 1996; Powell, 1999; Tourism Division, 2002)...
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...undergraduate study. The choice determines the academic discipline, environmental influences and the interest in the field of the student. The major offers an opportunity to enhance the intellectual skill and to show the capability of a student to undertake a subject from the basics to advanced study. There are some students who arrive on campus and know exactly what course or major to pursue and already having an idea what their future careers will be but most of the students do not know which major will get them there. In fact, due to the large number of courses available to students, most of them find themselves switching majors during college. San Sebastian College – Recoletos de Manila is one of the few institutions in the country that offers a major degree in Hotel & Restaurant Management; be it Major in Hotel, Restaurant & Resort Management or Major in Culinary Arts. The importance of choosing a major in Hotel & Restaurant Management as well as any courses available is a vital and crucial part for every student as it will be the building blocks of success in the future. Students have to be more knowledgeable about the path they will be taking for this decision will help them to be prepared for their career path. Importance of the Study The researchers hope to gain knowledge and insights that will contribute to the improvement of the decision-making skills of the students in deciding which course specialization they are to pursue. Furthermore, this study will be...
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...discrimination can appear in some cases, having a negative effect on the running of the business. Also, working in groups makes a great contribution to the company’s performance, allowing creativity to be put into practice. Leadership is the greatest issue, as it can make the difference. Following a vision of his own, the leader can influence each department and also control staff’s and customer’s emotions as they represent the key to a better reputation of the brand. Lastly, a personal reflection upon the workshops was written, illustrating the fact that they represent a better command of the subject. 2. Diversity and Groups Nowadays, managing a hotel brand is done with the help on diversity management (Mor Barak, 2005). There exist four magnitudes of diversity: tenancy, age, sex and race. After a study conducted by Ely (2004), race and sex are not irrelevant to performance, as opposed to tenancy and age which are judged by experienced staff who believe that wisdom comes with age. Cooperation and teamwork represent the key to the issue. Banks in the USA developed diversity education programs where employees were stimulated to work with the ones they did not accept, results being highly positive and thus leading to a better collaboration in the at near future (Ely, 2004). For the Four Seasons brand, extensive research needs to be carried out, starting with the company’s website, which influences potential staff and customers to choose it over others that offer the same services. Keywords...
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...organisational structure of organization within the tourism industry [wood 1994]. iii. The tourism industry tends to employ large numbers of individualistic and even idiosyncratic proprietors and managers and its stated that being able to have direct control over the operation is seen as the main attraction of entering the industry for proprietors and managers [Wood, 1997]. iv. Managers in the tourism industry are found to be different in personality from managers in other industry. For example studies by Lockwood [1989], stone [1988] and WORSFOLD [1989] found hotel managers to be more autocratic, assertive, competitive, stubborn, spontaneous, cynical, critical, controlling and practical. What techniques were suggested for improving the quality of services in response to fluctuations in demand? i. The “chase and level strategy” where the firm chase demand by offering flexible working hours, etc. The firm alter the level of demand by utilizing marketing mix [sassier 1976] ii. “Yield management” is used to alter demand by carefully forecasting, overbooking, choosing high yield customers etc. [KIMES 19890] iii. “Intelligence enhancement strategy” is used to analyse historical trends in demand and supply [Cronin: 1994]: product variation, time and location variation, queuing, pricing [love lock, 1992] iv. “Developing Coping” strategies which recognise dimensions within a total service delivery [Armistead and Clark, 1994] v. It is proposed that the concept of packaging can be utilised...
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...importance of hospitality management in global market Subject: English Submitted by: Miss Christina Lecturer of English department Submitted to: Mithu Ahmed ID NO: 13300016 To All students of kolej gemilang Methodology: (1) Internet (2) Books (3) Shit-paper (4) Myself Hospitality industry is a huge sector of global market in this era. Hospitality industry makes our life more comfortable, more enjoyable, and more flexible. It is also a great helper of world economy. Importance of hospitality management in global market: There are many importance of hospitality management in global market. I write down below in my own opinion. (1) Remove Unemployment (2) Economic aspects (3) Education aspects (4) Safety Life Unemployment (or joblessness) occurs when people are without work and actively seeking work. The unemployment rate is a measure of the prevalence of unemployment and it is calculated as a percentage by dividing the number of unemployed individuals by all individuals currently in the labor force. During periods of recession, an economy usually experiences a relatively high unemployment rate. According to International Labor Organization report, more than 197 million people globally are out of work or 6% of the world's workforces were without a job in 2012. Here Hospitality management helps to solve those...
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...express displeasure with poor experiences. This is a natural way through which the social media is impacting the hospitality and tourism industry. After realizing the power of social media, businesses are also leveraging on the wide presence of customers in social media to communicate, engage, and market their services and products to the customers (Guzel & Sengun, 2015). The growth of social media has had immense impacts on social media that range from marketing, communication, and even corporate social responsibility. This paper conducts a literature review on the effects of social media on hospitality and tourism. Literature Review According to Mahmood A Khan (2012), the benefits of social media can be very helpful in marketing and management in hospitality and tourism. He states that social media has been an option for hospitality because it provides opportunities for managing and presenting business content and helps in identifying core values that draw clients and customers to the business. Most companies in this industry have developed strategies to integrate social media efforts with the overall marketing effort. According to Mahmood, the customers who are engaged...
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...SUNWAY UNIVERSITY BUSINESS SCHOOL BACHELOR OF SCIENCE (HONS) ACCOUNTING AND FINANCE BACHELOR OF SCIENCE (HONS) BUSINESS MANAGEMENT BACHELOR OF SCIENCE (HONS) BUSINESS STUDIES BACHELOR OF SCIENCE (HONS) CULINARY MANAGEMENT BACHELOR OF SCIENCE (HONS) INTERNATIONAL HOSPITALITY MANAGEMENT BACHELOR OF SCIENCE (HONS) INTERNATIONAL TOURISM MANAGEMENT ACADEMIC SESSION: MARCH – JULY 2015 STA 1024/ STA 2014 BUSINESS STATISTICS ASSIGNMENT SUBMISSION DATE & TIME: (Please refer to the respective dateline accordingly) INSTRUCTIONS TO CANDIDATES 1. There are TWO (2) pages in this Assignment including the cover page. 2. This assignment will contribute 20% to your final grade. 3. This is a group assignment consist of 4 – 5 members. 4. The assignment must be typewritten on 1.5 line spacing, A-4 size paper, Arial 12 and single sided. Work should be submitted with a cover sheet, which includes your name, unit number, tutor's name, subject code and subject name. IMPORTANT Assignments must be submitted on their due dates. If an assignment is submitted after its due date, the following penalty will be imposed: ● One to two days late | : 20% deducted from the total marks awarded. | ● Three to four days late | : 40% deducted from the total marks awarded. | ● | Fifth day | : maximum mark of 40% | ● | More than five days late | : Assignment will not be marked. | Example. A student scores 60 marks for an assignment that...
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...Analysis on Gender difference of students on motivational factors to study Hospitality management in National University Motivational Factors 1. Social Status 2. Job opportunities 3. Modern major 4. Special interest 5. Attractive major 6. Ease in studying 7. Fulfill dreams Female Male First, this Conceptual Framework is made up the two journals I had: “Motivation of Students to study Tourism Hospitality programs.” By Bashar Aref Alhaj Mohammad and Hamam Talal Alsaleh and “Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic” By Appaw-Agbola Esther Theresa. It explains the different motivational factors that the students may get if they took Hospitality as their preferred journey. These factors can provide students some motivations that will help them why they study Hospitality Management. This framework is also made because as a researcher, we want to see the difference between the motivational factors which are the following: Social status, Job opportunities, Modern major, Special interest, Attractive major, Ease in studying and Fulfillment of dreams, of both male and female students that are going to be in the hospitality management in National University. Significance of the study This study aims to motivate the incoming freshmen who will take Hospitality management at National University. It also helps the researcher to research...
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