...related knowledge are either provided/strengthened. * Hotel Tour – where the employee gains knowledge by observing the procedures practiced in Hotel. * Employee training expenses (both onsite and offsite) will be fully borne by the Hotel. * Each employee will be subject to training according to needs arising from: * Competencies required during the annual Performance Appraisal. * Training stated in the Personal development plan during the counseling sessions. * Competencies required for Promotion. * Competencies required for Succession Planning. * Competencies required for the Departments objectives (Business requirements). TRAINING NEED ANALYSIS Today's work environment requires employees to be skilled in performing complex tasks in an efficient, cost-effective, and safe manner. Training (a performance...
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...Vol. 2, No. 1, April 2005 Strategies for Effective Communication of Educational Instructions in Nigeria Ezeja Ogili School of Distance Learning and Continuing Education Institute of Management and Technology Enugu, South-East, Nigeria Abstract Effective communication is usually the result of a careful selection of the appropriate medium or combination of media available. This is to ensure the transmission of message from one source to another by the use of form or illustration that seems desirable. It is referred to as the interaction of an individual or group with the environment through all the senses. The practical justification is that it is an instrument for accelerating the pace of all human transformation, to shake-off inertia in a people, achieve mobilisation and direct their productive forces in improving their living condition. This is also to show the relevance of teaching as a profession and the impact of a teacher in influencing the future development and growth of a learner. Teaching and Learning Materials (TLMs) design, production and their use facilitate the teaching and learning outcomes. However, the success of using the TLMs to meet the teaching objectives demands effective communication to satisfy instructional delivery. INTRODUCTION Communication as a concept has its origin from a Latin word ‘communicare’ which means to share or establish commonness. It can therefore be said that human communication means the process of sharing meaning, ideas, thoughts...
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...A Comparative Analysis of Nike and Adidas Commercials * A Multimodal Approach to Building Brand Strategies Mads Nørgaard Hansen Dennis Gade Pedersen BA Marketing and Management Communication Supervisor: Carmen Daniela Maier Department of Language and Business Communication Aarhus School of Business Aarhus University 2010 A Comparative Analysis of Nike and Adidas Commercials * A Multimodal Approach to Building Brand Strategies Mads Nørgaard Hansen and Dennis Gade Pedersen Abstract Heavy competition in the sports industry has caused organisations like Nike and Adidas to focus on more than just selling sportswear- and equipment. Organisations need to differentiate themselves and focus on both product attributes and brand values when creating brand strategies. Therefore, we have found it interesting to see how Nike and Adidas communicate their branding strategy differently and have set up the following hypothesis and questions: In Nike and Adidas commercials the organisations make use of complex multimodal choices in order to communicate their branding strategies. 1. Which multimodal choices do Nike and Adidas employ in order to communicate their branding strategies? 2. Which personality traits are similar and different in Nike and Adidas product and value commercials? Due to the complexity of our hypothesis, we will employ three frameworks: social semiotics, film theory, and branding. These frameworks will help us to analyse and...
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...ENT 201-50 Fall 2015 | The Social Network Case Study Analysis | | Austin Tiller 12-6-2015 | CASE SUMMARY The founding of Facebook is portrayed in the movie, “The Social Network.” The movie depicts the early years of Facebook, from the origin of the idea through its growth to a multimillion dollar company. In the film, Mark Zuckerberg is hired by the Winklevoss Twins to help them design and program an idea they came up with. Mark decides to create his own version of their idea and begins to work on it with the help of his best friend, Eduardo Saverin. Shortly after, Mark’s version begins to be successful and the Twins realize what he has done and plan to prosecute him. Mark’s successful version also catches the eye of a wealthy entrepreneur, Shawn Parker, who invented Napster. The film continues with the involvement of Shawn in the company that Mark and Eduardo started. It ends with the end of a friendship between Eduardo and Mark due to Mark knowingly tricking Eduardo in giving up most of his shares to the company and betraying a verbal agreement between the two. This situation is just one of the many large bumps in the road near the end of the film as the three main characters deal with many different situations on the road to success. The end of the film also shows Mark/Facebook being sued by the Winklevoss Twins for stealing their idea. Throughout the entire film, it is incredibly interesting to compare and contrast the personalities and characteristics...
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...Instructor’s Manual and Test Bank to accompany A First Look at Communication Theory Sixth Edition Em Griffin Wheaton College prepared by Glen McClish San Diego State University and Emily J. Langan Wheaton College Published by McGrawHill, an imprint of The McGrawHill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright Ó 2006, 2003, 2000, 1997, 1994, 1991 by The McGrawHill Companies, Inc. All rights reserved. The contents, or parts thereof, may be reproduced in print form solely for classroom use with A First Look At Communication Theory provided such reproductions bear copyright notice, but may not be reproduced in any other form or for any other purpose without the prior written consent of The McGrawHill Companies, Inc., including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. PREFACE Rationale We agreed to produce the instructor’s manual for the sixth edition of A First Look at Communication Theory because it’s a first-rate book and because we enjoy talking and writing about pedagogy. Yet when we recall the discussions we’ve had with colleagues about instructor’s manuals over the years, two unnerving comments stick with us: “I don’t find them much help”; and (even worse) “I never look at them.” And, if the truth be told, we were often the people making such points! With these statements in mind, we have done some serious soul-searching about the texts that so many teachers—ourselves...
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...CUSTOMER SERVICE ORIENTATION Definition: Customer Service Orientation is an ability to see things from both the customer’s and the organization’s viewpoint and a willingness to consider both, even when they conflict, in coming to decisions. It is the desire to help or serve others, to meet their needs. It means focusing one’s efforts on discovering and meeting the consumer or client’s needs. “Customer” includes internal and external colleagues, clients, consumers, or anyone that the person is trying to help. This Means... This Doesn’t Mean... • being patient and polite with others • providing efficient but impersonal service • taking responsibility to resolve a client’s problem even if it goes beyond the normal demands of the job • washing your hands of a client’s problem by passing it on to someone else • discussing with the client his or her needs and satisfaction with service delivered • assuming the client will let you know if there is a problem • taking ownership for correcting client concerns • giving someone else the responsibility for a difficult client problem • questioning the clients to better understand their needs and their concerns • saying as little as possible so that you can get this call over • using your knowledge to think through what would be best for the client organization, and acting accordingly • doing what is faster and easiest for you • understanding the viewpoint and objectives of different customers and why these can, at times, conflict...
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...within the English Language Education KLA and Cross KLA Links 3.4 Time Allocation 3.5 Progression of Studies 3.6 Managing the Curriculum – Role of Curriculum Leaders Chapter 4 1 2 2 3 3 13 14 14 15 15 16 16 17 17 18 21 Learning and Teaching 4.1 Approaches to Learning and Teaching 4.1.1 Introductory Comments 4.1.2 Prose Fiction 4.1.3 Poetry i 21 21 23 32 SECOND DRAFT 4.1.4 Drama 4.1.5 Films 4.1.6 Literary Appreciation 4.1.7 Schools of Literary Criticism 4.2 Catering for Learner Diversity 4.3 Meaningful Homework 4.4 Role of Learners Chapter 5 41 45 52 69 71 72 73 74 Assessment 5.1 Guiding Principles 5.2 Internal Assessment 5.2.1 Formative Assessment 5.2.2 Summative Assessment 5.3 Public Assessment 5.3.1 Standards-referenced Assessment 5.3.2 Modes of Public Assessment 74 74 74 75 77 77 77 Quality Learning and Teaching Resources 104 6.1 Use of Set Texts 6.2 Use of Other Learning and Teaching Resources 104 108 Chapter 6 Chapter 7 109 Supporting Measures 7.1 Learning and Teaching Resource Materials 7.2 Professional Development 109 109 Appendix 1 Examples of Poetry Analysis 110 Appendix 2 Examples of...
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...Assessing Creativity in Hollywood Pitch Meetings: Evidence for a Dual-Process Model of Creativity Judgments Author(s): Kimberly D. Elsbach and Roderick M. Kramer Reviewed work(s): Source: The Academy of Management Journal, Vol. 46, No. 3 (Jun., 2003), pp. 283-301 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/30040623 . Accessed: 29/08/2012 18:27 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. . Academy of Management is collaborating with JSTOR to digitize, preserve and extend access to The Academy of Management Journal. http://www.jstor.org c Academy of Management Journal 2003, Vol. 46, No. 3, 283-301. ASSESSING CREATIVITYIN HOLLYWOODPITCH MEETINGS: EVIDENCEFOR A DUAL-PROCESS MODEL OF CREATIVITYJUDGMENTS KIMBERLY D. ELSBACH University of California, Davis RODERICK M. KRAMER Stanford University This study addresses an important but neglected topic by investigating the social judgment processes that experts (studio executives and producers in Hollywood) use to assess the creative...
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...In the business world today conflict is one of the biggest problems a company has to deal with when regarding their employees and production. Conflict can come from a number of different scenarios and can cause numerous problems or issues. The Negotiation process is another key element for most businesses to run at maximum efficiency which leads to maximum profitability. Performing proper negotiating tactics helps to reduce conflict in many areas of business and ensures a company can obtain all available beneficial terms. In the following there will be a detailed definition of conflict which will include the differentiation between the traditional, interactionist, and managed-conflict views of conflict; as well as an outline of the conflict process. Finally proper negotiation will be defined as well as a contrast of distributive and integrative bargaining, the five steps of the negotiation process, how individual differences influence negotiations, an assessment of the roles and functions of third-party negotiations, and cultural differences in negotiations. The concept of conflict does not discriminate against a particular portion of society but pulls at the coat strings of many American workers, unfortunately only a portion of society of receive the proper assistance. Women in particular have made enormous strides of breaking barriers and leveling the playing field, once strategically architecture by men. Arguably the barriers of forty years ago are removed and the...
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...Objectives In this chapter, you will learn about: 1. The challenge of crossing cultural boundaries 2. The meaning of culture: foundation concepts 3. Why culture matters in international business 4. National, professional, and corporate culture 5. Interpretations of culture 6. Key dimensions of culture 7. Language as a key dimension of culture 8. Culture and contemporary issues 9. Managerial guidelines for crosscultural success > American Football . . . in Europe? There are few things more representative of U.S. culture than American football. It is an extravaganza, complete with exciting halftime shows and peppy cheerleaders. The game exemplifies national pride. The national anthem is played, flags are unfurled, and uniformed players charge up and down the field like an army in the throes of often violent conflict. The teams’ huddles divide the game into small planning sessions for the next play. In the United States, the National Football League (NFL) oversees the sport and, like any successful business, wants to score in new markets. The NFL first tackled Europe in 1991, with plans to establish American football there. After years of failed attempts, NFL Europe emerged as six teams, five of which were based in Germany (such as the Berlin Thunder, the Cologne Centurions, and the Hamburg Sea Devils). Earlier teams established in Spain had failed. Why did American football triumph in Germany but fail in Spain? An excellent metaphor for Spanish culture is the bullfight, an ancient...
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...Hand Test Professor Edwin E. Wagner, Ph. D. Dr. Wagner was born in 1930 in Philadelphia, PA and is a widower and has two sons. He has authored over 200 publications in Psychology including manuals, reviews, monographs, books and journal articles. He received his B.A. Psychology, summa cum laude in 1956 and his Masters in Psychology in the year 1957. He had his Ph. D in Psychology in 1959. Dr. Wagner’s academic appointments include Instructor at Pennsylvania State University and Temple University. He was also a Professor Emeritus at University of Akron and Dean at Forest Institute of Professional Psychology. He received professional honors from: ABPP (Clinical and Counseling), ABAP (American Board Assessment Psychology) Fellow, and Society for Personality Assessment Fellow, APA Division 12. Not only that he has academic appointments but he also practiced privately in Akron, Ohio and in Huntsville, Alabama (assessment of pain patients for Alabama Pain Center and Counseling). He has a license in Counseling Psychology in the State of South Carolina. PURPOSE OF THE TEST The purpose of Hand Test is to elicit life-role responses which are common. This operational definition is a circumcised view of personality; it should also be considered exhaustive in regard to the multidimensional possibilities of personality assessment. The test usually uncovers the action tendencies that are near to the motor system and thus readily expressed in behavior. Therefore, fantasy life...
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...Learning Learning Styles/Modalities: Multiple Intelligences 121 135 Independent Practice Differentiated Instruction Assessment 153 161 Closure 171 REFERENCES 177 1 2 3 4 5 6 Course Overview Lesson Planning • • • • • • • • • • • Class Schedule • Start Time • Lunch • Dismissal • Breaks Class Agenda: what topics are taught on what days Review Anticipatory Set Objectives Purpose Input and Modeling Check for Understanding Guided Practice Closure Independent Practice (Sousa, 2011) The instructor is given what to teach, and he/she chooses how to teach it. We intend not to overwhelm students with information, and we will learn why in later lessons on memory. 7 Reliable Sources • • • • Quick reference guides Training manuals Manufacturer’s website or customer service Coworkers, other Subject Matter Experts (SMEs) Instructor Notes • • • • • 8 4 or less main points (McArdle, 1993); 5-9 chunks or individual pieces of information (Woolfolk, 2001; M. L. Tate, personal communication, 2007) Cues rather than whole sentences (McArdle, 1993) Notes on slideshow presentation or index cards Answers to questions students will...
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... 1. Improving of effective communication skills help us better understand a person or situation and enable us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, much of what we try to communicate to others and what others try to communicate to us, gets misunderstood, which can cause conflict and frustration in personal and professional relationships. By learning these effective communication skills, you can better connect with your spouse, kids, friends, and coworkers. In simply, its activity or process of expressing ideas and feelings or of giving peoples information. The successful communication include, basic four skills such as Listing, speaking Reading and writing. 2. As officers in security forces and police department, it is necessary to enhance abovementioned communication skills for betterment of our self and others. From the above mentioned skills conversation skills is important to work in any environment. There for learning of conversation skills very important as we communicate with each verbally and non-verbally. CONVERSATION 3. Conversation is the essence of interpersonal communication. In many scholarly views they are equivalent and among no scholars the words conversation and interpersonal communication often men the same thing. Conversation...
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...MATE: ROMANTIC IDEALS IN POPULAR FILMS AND THEIR ASSOCIATION WITH YOUNG PEOPLE‘S BELIEFS ABOUT RELATIONSHIPS BY VERONICA HEFNER DISSERTATION Submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Speech Communication in the Graduate College of the University of Illinois at Urbana-Champaign, 2011 Urbana, Illinois Doctoral Committee: Professor Barbara J. Wilson, Chair Associate Professor John P. Caughlin Associate Professor Kristen Harrison Associate Professor Travis L. Dixon ABSTRACT Romantic comedy films have been popular since motion pictures first entered the media world. Scholars have speculated why these movies remain appealing to viewers and have argued for several reasons. These movies might foster hope about real-life romance (Galician, 2004), or demonstrate that that there are no limits to how love may manifest itself (Harvey, 1998). Despite this speculation, few studies have systematically investigated the content of these movies or the effects they may have on viewers. The purpose of this dissertation was to investigate that potential. In particular, I conducted two studies that explored the nature of romantic ideals in romantic comedy films and their influence on viewer endorsement of romantic beliefs. The first study was a content analysis of the themes or romantic ideals embedded in romantic comedies. The second study was a survey designed to explore whether exposure to such films encourages the learning of romantic...
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...Licensed to: CengageBrain User Licensed to: CengageBrain User This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Copyright 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Licensed to: CengageBrain User Leadership: Theory, Application, & Skill Development, Fifth Edition Robert N. Lussier, Christopher F. Achua Vice President of Editorial, Business: Jack W. Calhoun Publisher: Erin Joyner Acquisitions Editor: Scott Person Senior Developmental Editor: Julia Chase Marketing Manager: Jonathan Monahan Marketing Coordinator:...
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