...Running head: INTERVIEW WITH A HEALTHCARE LEADER Interview with a Healthcare Leader NAME University of Phoenix Interview with a HealthCare Leader Leaders must have a vision for their organization that looks to the future of healthcare and not just deal with the present. Having a vision requires knowledge of the present and where their healthcare organization stands in terms of success. They must also know and be committed to the mission, goals and objectives of their organization. Interviewing a nursing leader in a long term health care facility provided this student with many new views of healthcare management and the challenges she’s presented with daily. The leader this student interviewed is a director of nurses at a longterm care facility with 100 beds, 28 of which are Medicare certified. She has a staff of 18 nurses and 32 certified nursing assistants. Her name is Patti and she has been in her position at various facilities for over 20 years and at the current facility for eight years .She is very knowledgeable about Medicare, Medicaid and case management. She has worked many sub-acute units as well as stepping in now to help with staff shortages. When an employee comes to her with a problem or complaint, the first thing she will ask is, “What do you think the solution is”? Her description of a leader is any person with integrity, honesty, and the ability to treat everyone with respect and dignity. She feels her leadership style is a democratic...
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...THE STATE OF OUR HEALTHCARE SYSTEM VIEWED THROUGH THE EYES OF A HEALTHCARE LEADER SAMANTHA CHERY KAPLAN UNIVERSITY ABSTRACT Our healthcare system has changed dramatically throughout the years. Many concerns are about the quality of services given to the patients, as well as the direction in which our system is heading today. One important issue that is very evident is that, the kind of services given to patients and community in our healthcare facilities is a reflection of the kind of leadership and management that it contains. The purpose of this paper is to introduce the great accomplishments of healthcare leader, Ronald G Spaeth. The paper will also highlight on how his philosophies and leadership methods have contributed to the success of his career and the impact that it’s had on the healthcare system today. Ronald G Spaeth is a pioneer in the health care industry. He has dedicated his life works to creating, ensuring an effective system for its employees and community. Spaeth obtained his education from Western Reserve University in Ohio where he graduated with a Bachelor of Arts degree. Following his undergrad studies, he went on to pursue a master’s degree in business administration from the University of Chicago in Illinois (Grazier, 2005pg. 144). After completing his education Spaeth advanced full force into the work field, building up a very extensive and impressive resume. He worked for Evanston Hospital from 1972-1983 serving various types of roles such...
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...Healthcare Leaders, “First, Do No Harm” The phrase “Primum non nocere” is Latin for “First, Do No Harm”, has been part of the Hippocratic Oath taken by healthcare leaders for centuries and has been a keystone of ethical practice in medicine (Rich, Singleton, & Wadhwa, 2013, p.171). It might be thought of as the first and earliest code of quality in medicine. The Oath is one of the oldest imperative documents, goes into more detail of quality care (Rich, Singleton, & Wadhwa, 2013, p.171). Healthcare leaders are responsible for business decisions, including decisions that impact the healthcare environment. Healthcare leaders may be held to an even higher standard of accountability than commercial industry leaders because of their commitment to...
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...Interview with Ronald G. Spaeth TJ Wicker Kaplan University Raimi Abiodun, Professor ABSTRACT Healthcare leaders and medical experts have renounced their concerns about challenges ahead for healthcare and its leaders. The paper is meant to summarize, and explore the article and on Ronald G. Spaeth’s philosophies on healthcare, and examine Spaeth’s authority on business and healthcare through his education and works. He states that in recent years, healthcare institutions are now running more like businesses and that new healthcare leaders should already have a strong background in business. His methods of leadership will point out the limitations of healthcare institutions and suggest ideas for solutions that combine administrators and physicians working together on this problem. Ronald G. Spaeth has served on several boards and serves a president and chief executive officer of Highland Park Hospital (Highland Park, Illinois) merged with Evanston Northwestern Healthcare (Evanston, Illinois). Mr. Spaeth is a fellow of the American College of Healthcare Executives. He earned his bachelor of arts degree from Western Reserve University in Ohio and his master’s in business administration degree from the University of Chicago in Illinois. He was also the recipient of the American College of Healthcare Executive’s 2005 Gold Medal Award, an honour conferred on outstanding healthcare leaders for their contributions to the field (Spaeth’s Argument para.1) Spaeth’s strategies...
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...PROFESSIONAL IDENTITY AND STEWARDSHIP: Peer interview Grand Canyon University AMP-450V: Leadership and Vocation December 13, 2015 This paper will paraphrase an interview conducted with Ally Hobert hereafter to be known as A. Hobert, and provide insight her responses to questions related to her personal perceptions regarding, professional identity and stewardship. I had the pleasure of interviewing A. Hobert, a floor nurse on a medical surgical unit specializing on neurological patients within a hospital. The interview was conducted via phone and was conducted in a relatively short amount of time, less than 10 minutes, and was comprised of only four questions. This author felt, although it was short, the interview was able to accurately portray A. Hobert’s role as a registered nurse (RN) in the healthcare field. What leadership and professional means to her and how that translates into, and affects, her nursing practice and career. Role A. Hobert primary role as a registered nurse within her facility is to provide safe, effective patient care. Her duties include providing patients with; medication administration, education, active listening method, assistance with or conducting patient’s activities of daily living (ADL’s). A portion of her duty as an RN collaborating with different team members including physicians, speech, physical and occupational therapy. As a nurse I also coach and educate nurse techs and work alongside them as they assist in feeding, bathing,...
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...Healthcare delivery in India - effects of Public policy, IT and Insurance Bhavik Kaul 1 Gaurav Dalvi 2 Great Lakes Institute of Management, Chennai October 2012 Abstract The global healthcare industry has greatly transformed itself into a professional service system, wherein each stakeholder has to justify its performance. In the increasingly globalized market, private healthcare providers have started dominating the supply side. Healthcare sector in India needs to be reoriented globally towards excellent service promotions and healthcare be made available at lower cost. With this view we plan to study the impact of various factors on the quality of healthcare delivery in India over the next decade. This research will attempt to verify the impact of the mentioned crucial factors on the Healthcare delivery in India through an empirical research and provide some assessment of the deficit in access to health services through structured integrated way called the Gaps Model of Service Quality which will take into account significant gaps identified & suggest methods to close the gaps. These suggestions will be used to make recommendations towards a 10 year incremental National Health Plan. 1. Theory & Hypothesis The 3 areas that we intend to include into our study of the healthcare landscape are – 1) Public Policy 2) Insurance 3) Healthcare Information Technology Systems (HIT) a. Hypothesis 1: Favorable National Health policies will have a positive impact...
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...Interview of Health Care Leader Kei'Shia C. Bowers, RN NUR/492 July 16, 2012 Janice S. Cochran Interview of Health Care Leader As a nurse who is well-rounded with experience in many areas of the field, I wanted to get a fresh perspective from a health care leader in an area that I do not know much about. I interviewed KM, a current Director of Nursing Services for a Home Healthcare Agency who is preparing the agency to be Community Health Accreditation Program (CHAP) certified. KM has a triple Master’s Degree and is preparing to complete her Doctorate in pursuit of a Strategic Planning career path. She has been a working nurse since 1974 with humble beginnings as a Nurse Aide. A leader’s task is to use acquired skills to encourage and motivate others to accomplish a specific goal. “The leader is important in forging links—creating connections—among an organization’s members to promote high levels of performance and quality outcomes” (Sullivan & Decker, 2009). Her insight into the field of nursing, nursing leadership and the fields of home healthcare and acute care provides a level of expertise that not very many have the opportunity to seek and acquire knowledge. As healthcare costs continue to rise, the government is seeking ways to cut costs and provide care more affordably. “Accountable Care Organizations (ACOs) are entities that accept responsibility for both the cost and quality of care provided to a defined population of patients and provide the data...
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...behaviors that are observable and measurable in a way that is easy to determine if the goal has been met or not (Koutoukidis, Stainton & Hughson, 2013). Leadership and organizational skills are essential skills for all qualified healthcare professionals and have a pivotal role in ensuring a delivery of high standards of care. My leadership development goal is to improve my leadership skills to become a better leader while working in the labor and delivery (L&D) department. Being a new nurse I lack the experience compared to my fellow co-workers as outstanding leaders. I desire the qualities of a leader that has the ability to be a strong positive influence for others that can motivate, empower and challenge other staff members. So my leadership goal in L&D is very important to personally achieve. My organizational goal is to facilitate prenatal education to pregnant women of all ages of the importance and benefits for skin to skin after delivery to enhance breastfeeding. Choosing this goal I can help new mothers and babies bond while helping to enhance the baby’s natural reflexes to breastfeed being skin to skin. Goal 1: Leadership Development My goal is to improve my leadership skills as a leader and by doing so I will work on modeling the qualities of a leader and keep an upbeat, optimistic attitude that serves as a source of inspiration for my coworkers. I must be responsible, learn to be flexible, and work on communication skills so I can empower my co-workers while also listening...
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...States and other countries. Gallup works with major businesses and organizations around the world. In 1988, four years after George Gallup died, Selection Research (SRI) purchased the company from its heirs. SRI wanted the Gallup name to use on its polls, which gave them more credibility and higher response rates. Today the poll is used to gain visibility. Some of Gallup's key practice areas are employee engagement, customer engagement, talent management, and well-being. Gallup has nearly 40 offices in more than 20 countries. World headquarters are in Washington, D.C. Operational headquarters are in Omaha, Nebraska. Gallup's current Chairman and CEO is Jim Clifton. Gallup delivers forward-thinking research, analytics, and advice to help leaders solve their most pressing problems. Combining more than 75 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of the world's constituents, employees, and customers than any other organization. Gallup consultants help private and public sector organizations boost organic growth through measurement tools, strategic advice, and education. Gallup's 2,000 professionals deliver services at client organizations, through the Web, and in nearly 40 offices around the world. Gallup News reports empirical evidence about the world's 7 billion citizens based on Gallup's continuous polling in 160 countries. The Gallup Business Journal provides hard-hitting articles and insights aimed at helping executives improve...
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...4/12/13 Developing a Culture-Based Workforce: Top Healthcare Workplaces Share Best Practices | Hospital Management & Administration Developing a Culture-Based Workforce: Top Healthcare Workplaces Share Best Practices Written by Heather Punke | March 22, 2013 There no doubt are many factors that go into making a hospital or health system a great place to work, but one of the fundamentals is hiring and retaining excellent, motivated employees. Employees who enjoy coming to work and interacting with patients, visitors and each other help perpetuate a positive workplace culture and make a hospital or health system a great place to be for everyone. The following are five best practices for building up a culturally unified, team-oriented employee base. 1. Establish an employee culture and hire based on fit. When a hospital or health system brings on new employees, ensuring they fit culturally is just as important as making sure they have the clinical or technical competency necessary to succeed in an organization. Therefore, it makes sense for hospitals and systems to vocalize their values and incorporate culture into the interviewing process. "We hire for attitude and how they fit, not just that they have experience or a certain license," says Vic Buzachero, corporate senior vice president for innovation, human resources and performance management at Scripps Health in San Diego. Scripps' culture is driven by its values of respect, quality and efficiency, according to Mr....
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...future of healthcare. “The United States has the opportunity to transform its health care system to provide seamless, affordable, quality care that is accessible to all, patient centered, and evidence based and leads to improved health outcomes” (Institute of Medicine, 2010). This report has a significant effect on nursing. The impact on nursing practice, nursing education, and nursing leadership will be discussed. The Impact on Nursing Practice “Nurses should practice to the full extent of their education and training (Institute of Medicine, 2010).” In order for all patients to receive primary care then advanced practice nurse’s such as Nurse Practitioners should be used to their full extent of their abilities. There are several ways in which new opportunities are being opened up to advanced practice nurses and several barriers to overcome in order for them to improve healthcare. New Opportunities Healthcare is changing towards primary care. It is vital that nurses have advanced education in order to provide primary care. Advanced practice nurses, for example, are being used by the Department of Veterans Affairs to bring care to veterans in areas of the United States where they would not usually receive care (Institute of Medicine, 2010). Kaiser Permanente is having nurses manage discharging patients (Institute of Medicine, 2010). A highly educated nursing staff can invoke many changes for a healthcare system. A hospital can become more high-tech and be leaders in the...
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...Posthumous Reproduction Part III Grand Canyon University Ethical Decision Making in Healthcare NRS-437-0500 Posthumous Reproduction Part III One of the most controversial topics is posthumous reproduction. Posthumous reproduction is the ability to conceive a child utilizing the sperm of a deceased donor (Hans, 2008). This raises numerous moral, ethical, and legal concerns. This paper will discuss the worldview and philosophy on posthumous assisted reproduction (PAR) of four different individuals: a healthcare colleague, hospital administrator, a friend, and a spiritual leader. Those interviewed were presented with the ethical dilemma on whether they agreed with the yellow group’s stance on supporting technology to create life posthumously with consent from the deceased spouse. The Healthcare Colleague The first interview was with a registered nurse, who was not in favor of using technology for posthumous reproduction. However, the nurse suggested that certain situations could change her view. She mentioned that as long as there was a written consent prior to the procedure then she would be in favor of posthumous conception. Evidence of the deceased’s agreement to reproduce posthumously appears to be the most influencing factor in shaping attitudes towards both the appropriateness and morality of PCP (Hans, 2008). During the interview, the registered nurse felt that healthcare professionals should think about the child’s interest in the future. Many believe...
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...Healthcare Organization Leader Interview Trisha Schrambeck Grand Canyon University: HCA-455 12/28/14 Several leaders are present inside the healthcare sector, in the clinical side as well as the business end. I was granted an interview with a practice director of a large hospital organization in Colorado. This person’s place inside the organization is to oversee six outpatient clinics, making certain all operate effectively and according to the procedures and guidelines of the medical organization. This director began in the health care field as a clerical member soon after graduation from high school, progressively working her way up to management. Though employed in the healthcare industry, she attended college for healthcare management, a college degree necessary for the director position she is in currently. Leadership was definitely a main subject through the interview. In discussing her position in the healthcare industry, important facts were uncovered regarding her leading style. One of many factors highlighted frequently was the risk associated in healthcare industries and also the value of following procedures. She spoke thoroughly regarding being sure that employees at every facility abide by HIPAA standards. I questioned the way this was accomplished and she went into details concerning the several instructions presented to employees, the required procedures that staff members are to adhere to, along with a handbook stored in every office which sets out numerous...
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...Introduction In most cases, being a good corporate citizen goes hand in hand with high levels of political competence. This statement rings true when it comes to the formulation of health policies. Health executives must always consider a multitude of factors before jotting down any sort of health policies. This is because the implications resulting from implementing a health policy are quite numerous since that policy affects a lot of individuals. Seasoned executives who have mastered the skills of political competence are able to analyze factors that might crop up as a result of pushing for the implementation of a particular health policy, thus enabling them to identify potential pit falls that might pose challenges in the future. There have always been a lot of misconceptions on the topic of political competency, with most people associating this concept with actual politics. Although the issue of political competency applies largely to the field of politics, it can still be incorporated in other different dimensions. Political skill or competence is the “ability to read, understand, and exert influence and control in social situations in a way that is not seen as overt or controlling” (Ahearn, Ferris, Horchwarter, Douglas and Ammeter 2004 p.309). On the other hand, a good corporate citizen can be defined by incorporating Matten and Crane (2005) limited view of corporate citizenship which basically denotes corporate philanthropy in the local community. Although other views...
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...University May 5, 2013 Abstract Today, the healthcare environment is more complex due to rapid changes and a fragmented healthcare system. This shift in healthcare has changed the structural and environmental makeup of healthcare organizations. Outcomes of organizations are highly affected by leadership. The majority of relationships that are present throughout an organizational structure involve leadership. Integrity, work ethic, communication, and compassion for others are traits of an efficient leader. A more efficient leadership approach is needed to adapt to the rapid changes and developments. In order for leaders in healthcare organizations to effectively lead and adapt to the challenges of today’s healthcare system, the use collaborative leadership is necessary. Encouraging a collaborative environment promotes the integration of ideas among all individuals of an organization. Collaborative Leadership Introduction Existing Problems There are several problems that contribute to ineffective leadership in the healthcare system. These problems include difficulty building teams, difficulty adapting to changes, problems with interpersonal relationships, lack of competencies, and the inability of leaders to lead a team. The lack of competencies in leadership is one of the problems in healthcare leadership in the United States. A high level of competencies is needed to manage a healthcare organization. Solution Healthcare leaders can benefit from a better interpersonal...
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