During this task I will be looking at the importance of care values and how they work in the hospital care setting as well as how they promote certain ones.
Care Values are a set of rules and guidelines that basically direct caregivers in how they should act in certain situations within a health and social care setting, to be certain that they are not discriminating, violating people's rights, or providing poor care for their service users.
To find the significance of care values we were lucky enough to have a nurse come in from a loca

l hospital to answer a few questions for us. During the interview the nurse ( let’s call her Kate) told us all about care values, how they work and how they promote them every day in her place of work and why it is so important.
Maintaining a positive care environment is important for many reasons but I think the main reason is too gain the trust and happiness of the service user, by doing this it allows both the staff and service user to be happy and comfortable in their daily routine, also if the service user has any problems It will make it much more easier for them to communicate with the staff and let them identify the issue and hopefully get it sorted as quick as possible, with no unnecessary difficulties.
In each health and social care settings the staffing arrangements are different but when we interviewed Kate she informed us that the staff arrangements in her hospital go as followed:
Matron Manager Sister Senior Staff Nurses Health Care Assistants
Matrons provide nursing care as well as acting as case managers. They are the main go to people for the use of contact for care and support or advice. Hospital Managers are professionals in the hospital setting who ensure that patients are admitted and transitioned