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Iptv Market Research

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Submitted By varden
Words 1528
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2.0 Market Research
Industry Profile and Outlook

Our company will operate in the internet television industry. The industry is relatively new, fast growing and revolutionary. Our company will broadcast channels from Russia and other post soviet countries through Internet Protocol Television system (IPTV). IPTV is the digital distribution of television content via internet. IPTV allows the users to choose channels and show from an archived database either by streaming it from the server to a media player or directly downloading it to the user’s PC. This service is also known as TV on Demand. The peak times usually occur at 10pm and the data transfer can rise to 12GB per second, and that calls for a need of powerful servers, often maintenance and reliable internet provider. The figurine below shows the benefits of IPTV to all interested parties.

Our top competitors would be NetFlix, the biggest TV on Demand company in the US, International Media Broadcasting (IMB), who provides foreign language ethnic television, and Russian Canadian Broadcasting Corporation (RCB). Even though our target market, which is Russian speaking population of Canada, maybe not so important for NetFlix, this company still stays as a top competitor for us since many people from post soviet area who live in Canada for a significant time may not even look for Russian television and just subscribe to what is well known, these findings put our marketing strategy to a top priority. Our advantage is that NetFlix doesn’t stream any Russian channels or movies in Russian language or with subtitles. The RCB too doesn’t stream channel to choose from only selected programs or own news reviews on North America and CIS which is a really narrow choice for clients but still can draw our clients since RCB are located in Toronto and streaming also through Roger’s and Bell’s channels. The IMB company ,the most relevant competitor to our target market, is streaming 11 Russian channels which is from our point of view not enough for customers.
As it was stated before the industry we will be operating in is relatively new to the market and significantly fast growing. In 2008 the actual amount of IPTV subscribers was 1 million and it grew to 26.9 million at 2009. According to the research it is predicted to grow to over 81 million at the end of 2013 and that just shows how the market is expanding. Another key factor that points to extreme increase in this market is that the revenue is expected to increase from $9.7 billion in 2009 to $25.6 billion in 2013 for that industry. This indicates that technological changes created a new market to enter and increasing availability of the internet access for households will keep it growing from year to year. Even though there are many companies in that industry both North American and European this market is still undeveloped and so to speak “undivided”. If we take NetFlix as an example of growth we can see that in the company recorded revenues of $2,162.6 million during the financial year ended December 2010 (FY2010), an increase of 29.5% over FY2009. The operating profit of the company was $283.6 million during FY2010, an increase of 47.8% over FY2009. The net profit was $160.9 million during FY 2010, an increase of 38.8% over FY2009. We may be not as large as NetFlix because our target market is significantly smaller but this data shows the noticeable increase in profits and what is more important it shows the increase of technological availability and increase of market potential.

Local Market

Since our business is providing television by IPTV we don’t have the geographical limits for our market and can expand to any place by not even being physically located there or having a representative office. But still on our early stage of business we will be aiming on Toronto’s Russian population which amount to 400,000 people primarily inhabiting North York, Thornhill and Richmond Hill. The community is well represented as well in Newmarket, Aurora, Mississauga and such neighbourhoods of Toronto as Eglinton-Lawrence, Bathurst-Steeles, High Park, Etobicoke-Lakeshore etc. Other sectors will be targeted as our company will grow in clients. Of course there is a possibility for us to expand in US market but we may encounter an opposition from well established US IPTV providers.
Keys to Success

In order for our mission to be successful we need to not only stream popular channel from post soviet space but also to introduce a video on demand option for our customers which will include blockbuster and other movies or tv-shows professionally translated into Russian. For this to work we need to partner up with many channels and obtain license permissions from them as from companies who make official translations and primary copyright holders. Also we should considering partnering with either Bell or Rogers so they will support us with reliable bandwidth connection and a possibility to advertise our services to Russian speaking community across Canada. Another and very important aspect is technology, today’s technological world is changing very quickly so we need to constantly monitor new improvements in IPTV like new receivers and new ways to broadcast faster and more effective.
Our critical issue that needs to be addressed is credibility and recognition. Since we are a new company we lack both of them. That’s why we are first focusing on Toronto, in time as we prove to clients that we are a company that is to be taken seriously and we are reliable we will build our reputation. To support this we will create special sections on our website were clients can leave comments about our performance or simply through social networking. Being close to our clients will give us relevant feedback on areas that need improvements and current trends and demand and this will build our credibility and recognition. To shorten the gap of recognition besides social networking and word-to-mouth advertising we need be in sight not exactly physically but we need people to know that we exist. The biggest problem of our competitors (except NetFlix) is that they are not common with modern principles of marketing, for us, younger entrepreneurs this creates opportunity to get ahead of them. By asking one of our competitor’s employee we found that the company is marketing itself only by news papers. Another issue is that our target market is small and consists mainly of people who are cautious to subscription based television so we need to market ourselves properly to convince them that our service worth it and will satisfy their needs.
SWOT Analysis

Competitor | Strengths | Weaknesses | Opportunities | Threats | NetFlix | Strong business model
Superior value proposition
Effective marketing
Improved customer experience | Reduced demand for high priced subscriptions
Legislations impacts brand image and financial position | Growing demand for online streaming.
Strategic partnerships expand subscriber base | Cost of content for online streaming.
Price increase affect client base | IMB | Serves many ethnic groups
Partnered with several CIS channels
Available across all N. America | Trying to capture several markets but offers few options to them
Broadcasts only by receivers | Growing demand for online streaming
New partnerships | Increase in internet availability and thus a decrease in need of receivers | RCB | Founded in 1993
Has knowledge about the market
Using own services as advertising agent for other companies
Partnered with Bell and Rogers | Only one channel hosted by the company itself.
Bad marketing | Advertising agent by own newscast and radio station | Decrease of interest from clients due to lack of variety of programs | CCCP-TV | wide range of channels + professionally translated video on demand including tv-shows
Close relations with clients
Understanding of modern business concepts and value proposition | New to market, lack of knowledge about market
Lack of credibility
Lack of recognition | Growing demand for online streaming
Expanding customers network
Significant partnerships | Cautious about subscription based television
Difficulties with licensing and costs of streaming |

Target Market

1. Immigrants from CIS 2. Russian, Ukrainian, Polish, Bulgarian speaking 3. Any age (we will have channels for clients of any age) 4. Tech savvy 5. Interested in TV, sports, activity, entertainment 6. Middle class 7. Economical 8. Cultural nostalgia 9. Live in Toronto 10. Watching TV on a daily basis

If we take in consideration that in Toronto lives somewhere 400,000 Russian speaking residents and 79% have an internet connection at home and 15% (data may be out of date significantly) are watching TV online we can assume that our customer base will amount to more than 47400 residents in Toronto (these calculations were done without other ethnic groups we will provide our service to)

References :

Feasibility study http://web.ebscohost.com.rap.ocls.ca/bsi/pdfviewer/pdfviewer?sid=acce13d5-4f63-4454-8d54-121b65438a17%40sessionmgr11&vid=2&hid=24 http://en.wikipedia.org/wiki/Internet_television

http://www.iptvmagazine.com/stats.html

http://www.iptvmagazine.com/2010_12/IPTVMagazine_2010_12_Market_Update.html

http://web.ebscohost.com.rap.ocls.ca/bsi/pdfviewer/pdfviewer?sid=22a07d9b-ddee-4e23-826c-acc507a19b2b%40sessionmgr11&vid=31&hid=24

http://www.mixtv.ca/aboutrcb_e.php

http://www.imb-plus.tv/index.php/id/147

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