Is535 Week 1 Quiz
1. Question: Which of the following choices may lead to competitive advantage?

(1) New products, services, and business models

(2) Charging less for superior products

(3) Responding to customers in real time

Your Answer: 1 only 1 and 2 2 and 3 1, 2, and 3 ( page 15 ) CORRECT

Points Received: 2 of 2 Comments:

2. Question: The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its _____.

Your Answer: culture ( page 20 ) CORRECT environment atmosphere values

Points Received: 2 of 2 Comments:

3. Question: Networking and telecommunications technologies, along with computer hardware, software, data management technology, and the people required to run and manage them, constitute an organization's _____.

Your Answer:
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GET BETTER GRADES data management environment networked environment IT infrastructure ( page 22 ) CORRECT information system

Points Received: 2 of 2 Comments:

4. Question: Engineers, scientists, or architects who design new products or services for a firm belong to which level of a business hierarchy?

Your Answer: Middle management INCORRECT Production workers Knowledge workers ( page 19 ) CORRECT ANSWER Data workers

Points Received: 0 of 2 Comments:

5. Question: Which of the following is an organizational element in the UPS tracking system described in the chapter?

Your Answer: The