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It/242 Week 2 Assignment - Voip

In: Computers and Technology

Submitted By photogryan
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The case study covers the Lakeville School District in Minnesota, and their transition to VOIP. The Lakeville School District comprised of 10,000 students and 1,500 staff members, as well as 2,000 phones in 18 different buildings (Hickey, 2006). With only one summer to complete the work, the project was a massive undertaking. The networking infrastructure of the buildings needed to be upgraded from legacy to fiber for most of the building as well as T1 lines in the rest (Hickey, 2006). This had to be completed before VoIP could be installed.
Patrick Rateliff was quoted saying, “We wanted to consolidate everything into one phone system. (Hickey, 2006)” The switch to VoIP allowed the district to consolidate everything to one system, saving the district money and adding some much needed features. Rateliff said that the district was seeing “significant savings” after the leap to VoIP (Hickey, 2006). Even with the cost of instillation around $600,000, the consolidation of the phone lines and the new improved network allowed for a more efficiently ran district.
Along with the money the district saved after the switch, new features came with the VoIP system. Unified messaging was added, which allows staff to read voice messages over e-mail or hear e-mails over the phone. This allowed teachers and administrators the ability to quickly check voicemails via the Internet, in any location. This promoted prompt responses, increasing the efficiency of the district greatly. Enhanced 911 features was also added, which improved the safety of the staff and students. On the old system, a 911 call would send emergency crews to a specific building. With the new system, crews dispatched to the emergency would know not only the building but the room number as well (Hickey, 2006). VoIP has many other benefits as well. VoIP allows several phone calls to occupy the same space typically

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