...details were relatively limited, the companies said that Toyota owners who register with Toyota Friend will be connected “with their cars, their dealership, and with Toyota,” and will have access through the network to product information and maintenance tips. If an owner’s hybrid vehicle is running short on battery power, for instance, the Toyota Friend network will alert that customer to the condition via a short message similar to those exchanged on Twitter, according to the statement. Members will be able to access the community through smartphones, tablet computers, and other mobile devices. In recent years, many companies have rushed to establish a presence in the greenfields of social networks such as Facebook and LinkedIn, creating communities of customers and fans there. Toyota’s new CRM effort is distinctive because of its closed nature and its reliance on telematics, which connects a driver directly to information on a car’s status. “To date, [Toyota Motor Co.] has developed its own telematics services to connect people, cars, and their surroundings,” the statement read. “Through Toyota Friend, TMC aims to offer its telematics services worldwide. Moving forward, TMC plans to advance toward the realization of future mobility by teaming up proactively with global IT companies.” Toyota President Akio Toyoda said this latest iteration of customer relationship management is a natural evolution for the auto industry. "Social networking services are transforming human...
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...5 737 6 8 Ikea 5 Jiffy Lube International variety-based positioning mutual fund CarMax Circuit City Stores CarMax 6 Vanguard Group index fund Citibank 25 lender Bessemer Trust needs-based positioning Company 500 1:125 14 7 Carmike Cinemas 20 access-based positioning 2% 5% 1985 Strategy gies Competitive generic strate- Continental Lite 8 Delta Air Lines Continental Airlines Continental Lite JC J.C.Penney 17 NC- 17 Sears straddling trade-offs 9 Neutrogena Corporation PH Ivory Soap 10 Continental Lite CEO Continental Lite 1,000 Lite Continental 11 Corolla Corolla 10 Honda Motor Company Toyota Motor Corporation 737 10 1995 Civic fit 12 13 optimization of effort Bic Corporation product availability Gap simple consistency Gap Gap 3 Gap 3 7.5 4 Gap Gap 6 8 entire system 14 1 0.9 0 . 81 0.9 0.9 0.9 0.9 0.9 0 . 66 15 winner-take-all Toys R Us Child World Lionel Leisure 16 10 17 M a y t a g Corporation 18 Jenn-Air Hardwick Stove Hoover Magic Chef Admiral 10 6 . 84 1985 1994 1989 1995 20 12% 70 1% 80 34 8% 20 90 Wal-Mart 19 critical mass 20...
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...Toyota Recall: Five Critical Lessons Posted by Michael Connor • January 31, 2010 • Printer-friendly by Michael Connor Toyota’s announcement of a technical fix for its sticky gas pedals – which can lead to sudden acceleration problems - is not likely to bring a quick end to the company’s current recall nightmare. Having already halted sales and production of eight of its top-selling cars in the U.S. - and recalled more than 9 million cars worldwide, in two separate recalls – Toyota faces the prospect of billions of dollars in charges and operating losses. The Toyota brand, once almost synonymous with top quality, has taken a heavy hit. While all the facts are not yet in, it’s clear that Toyota’s crisis didn’t emerge full-blown overnight. Fixing the problem and ensuring that something like it doesn’t happen again will require an all-out effort, from assembly line to the boardroom. Even then, there are no guarantees. Maintaining a good corporate reputation in the 21st century is tricky business indeed. Toyota’s case offers a number of valuable lessons for other business people and companies to consider. Here, for starters, are five: Aggressive growth can create unmanageable risk. Toyota’s desire to supplant General Motors as the world’s number-one car-maker pushed it to the outer limits of quality control. “The evidence that Toyota was expanding too much and too quickly started surfacing a couple of years ago. Not on the company's bottom line, but on its car-quality ratings...
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...Toyota Automobile Corporation Toyoya merged with Daishat SU, lexis and Scion (Toyota Motor Corporation-mergers and acquisitions). This was a horizontal merger. They all manufactured and sell cars, SUV’s and trucks. They set a global image which included being kind to earth, comfort of life, excitement for the world, and respect for all people. The Toyota was a Japanese owned company that expanded to the United States around 1988, when the first American owned factory was built. They set their principles for contribution toward a prosperous 21st century for growth in harmony with the environment ( the challenge of zero emissions). They worked on a close relationship with individuals and organizations involved in environmental preservation, and the pursuit of environmental technologies enabling the environment and economy to exist together. Their vision was toward a recycle oriented society, the age of IT, a mature society and global motorization. Their externalities and policies were: local air pollution-automobile emission declining, taxes, road and bridge maintenance, energy security, undesirable side effects, dependence on oil for gas. The concerns about the reassessment of federal automobile policies, centered around energy security, growing pressure on the federal government to curb greenhouse gases regarding global warming. Several new companies entered the market . These included Coda Automotive, The Wheego electric car, The Think, Fisher...
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...vTAREA II “Aplicación de Modelo de Índices a la Optimización de Portafolios” Participantes: Julinho Salas. Tanya Mayol. Gonzalo Muñoz. Profesor: Roberto Stein. Curso: Teoría de Finanzas. Santiago, 05 de julio de 2013 Realizamos una optimización de Portafolio, donde realizamos los siguientes pasos y concluimos lo siguiente: 1. En primer lugar seleccionamos las 10 empresas que utilizaremos para obtener un portfolio óptimo, donde escogimos las siguientes: Banco Santander AT&T, Inc. American Electric Power Co., Inc. Citigroup, Inc. Exxon Mobil Corporation Sinopec Shanghai Petrochemical Co. Ltd. Unilever PLC Pepsico, Inc. Toyota Motor Corporation Amazon.com Inc. 2. Calculamos los , y de los precios de las acciones seleccionadas desde el año 2006 al 2012. 3. Luego de realizar el cálculo en Excel del portafolio riesgoso óptimo, obtuvimos los siguientes resultados: 4. El Beta negativo quiere decir que cuando el mercado cae el valor de nuestro portfolio tenderá a subir y en caso contrario deberá bajar. Dado lo anterior, es de esperar que ante una caída de de mercado nuestro portfolio activo no sufrirá como las carteras con betas iguales o mayores a 1, ya que es menos volátil o sensible a efectos de mercado. 5. El Sharpe ratio inferior a 1, significa que el rendimiento de nuestro portfolio óptimo es inferior al riesgo del mismo, en el caso de nuestra optimización, podemos señalar...
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...Executive Summary This report will introduce Toyota company of business ethics, in the first part, the report described the definition of business ethics, and then introduced the environmental scanning method and PEST and concretely introduces the Toyota company's ethical dilemma, how to solve this problem, from the Angle of moral evaluation, the whole situation based on different kinds of ethical theory, business ethics from the perspective of moral comprehensive understanding of the problem, and then to carry on the analysis. Making companies in the society, the government, and people’s hearts set up a better image, which is beneficial to the development of the company and have more income. Hope this report from every Angle analysis Toyota company pedal events, brake event. Let the Toyota Company remember the lesson. And effectively solve it. 1.0What is business ethic? Have a lot about what is the business ethics idea, or is simple; some people think is right or wrong. Essentially, business ethics is the pursuit of truth. Can and should be regarded as for $5 and $5 $10 is equal to the initial level, the simple truth. Therefore, the businessman must provide good quality goods and service, with reasonable price to consumers' normal supply. They must avoid addicted to like adulterate unfair trade practices, promoting misleading advertising, cheating weights and measures, such as the black market, they must give fair wages and their workers provide good working conditions....
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...February 14, 2014 mba 6022 StrATEGIC mANAGEMENT Latonya Fields Abstract/Executive Summary Toyota has analyze and created innovative solutions to management the current problems that exist... As a result of improving process Toyota can maintained loyal customers and decrease the possibilities of defect parts and recalls. The purpose of this paper is to provide a problem statement that will identify the importance of quality management. This paper is also intended to give a brief over view of history of Toyota’s recall issues. The paper will analyze a few key components; analyze the process using problem framing and cause and effect analysis, review the process selected for improving, and analyze the implication of the organization. Introduction Problem Statement. Toyota’s recall caused nearly 89 deaths due to unintended accelerations and poor quality management (http://usnews.rankingsandreviews.com). Poor quality management is unethical .Toyota failure to focus on quality Recalls is estimated over billions of dollars and affect Toyota brand name. Toyota high quality reputation was driven by consumer views. Recalls and the Tsunami resulted in cutbacks in production and delay in delivery. Part of the problem is how quality is measured. A lot of the problems were caused by media and the way they measure quality. Bad media quality measurements and engineering versus manufacturing. Toyota should have identified problem earlier becoming the situation to escalate. In 2008 Chris Tinto...
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...Las 5S fue un programa desarrollado por Toyota para conseguir mejoras duraderas en el nivel de organización, orden y limpieza; además de aumentar la motivación del personal. Las 5S son una de las partes fundamentales, y uno de los primeros pasos a dar, en la implementación de un sistema de Mantenimiento Productivo Integral. En este caso, las mejoras no se aplican a la infraestructura o equipos de trabajo,sino al propio entorno de trabajo. Mediante prácticas sencillas y efectivas se logra, por un lado asentar las bases para la Mejora Contínua de procesos y por otro optimizar la calidad, costes y tiempos no productivos. Su desarrollar un ambiente de trabajo agradable y eficiente, en un clima de seguridad, orden, limpieza y constancia que permita el correcto desempeño de las operaciones diarias, logrando así los estándares de calidad de los servicios requeridos por la ciudadanía. El nombre procede del origen etimológico, japonés, de los términos que componen estas técnicas: - Seiri: Clasificación. - Seiton: Organización. - Seiso: Limpieza. - Seiketsu: Estandarización. - Shitsuke: Disciplina. Seiri se encarga de clasificar y filtrar todo lo necesario de lo que no lo es. Se reducen por tanto las necesidades de espacio (stock, almacenamiento, transporte…), las compras de materiales y se aporta una mayor conciencia en la economización, clasificación y filtrado de componentes. Seiton se encarga de la organización, del estudio de la eficacia. “Cada cosa en un sitio y...
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...CROSS CULTURAL MANAGEMENT Assignment When person from one cultural background, meet, interact with, understand and deal with person from other cultural background. That is cross-cultural management. The unawareness about the culture and beliefs of the people in a country has produced a lot of differences and misunderstandings between them and made their business field too much uncomfortable. In order to overcome this, the need of intercultural training has become very essential. In the intercultural training the candidates get a clear picture of the culture and the customs prevailing in a particular country and also get some helping words regarding how to mingle and associate with the people there. This enabled the trainees to clear the differences and misunderstanding between them to a greater extent. A mere training is not sufficient for a trainee to become perfect in dealing the matter timely and suitably. The latter part of the training can be attained by allowing the candidate to mingle with the people of the country concerned. Usually the trainees come across with one or two persons, or a group of people in a locality. On closely viewing the peculiarities in their behavior, nature, custom and language the trainees can make some preliminary judgment on the culture of the people there. These peculiarities cannot be taken into consideration for making judgments about the culture of the people of the country as a whole. If such an attempt is made, then it will be ultimately...
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...Toyota Takes On ‘Do or Die’ Cost Challenge in India October 21, 2010, 3:25 AM EDT By Makiko Kitamura and Siddharth Philip Oct. 21 (Bloomberg) -- Toyota Motor Corp.’s new Etios compact will be half the price of its cheapest model in India as the automaker seeks to win share from Maruti Suzuki India Ltd. The new car, also to be sold in China and Brazil, will be priced in the range of market leader Maruti’s 405,300-rupee ($9,200) Swift compact, Hiroshi Nakagawa, managing director of Toyota’s India unit, said in an interview in Bangalore. Maruti’s 229,000-rupee Alto is the country’s best-selling car, accounting for 13 percent of Indian auto sales. “It has been a challenge to build quality at a lower price,” Nakagawa said. “The Indian car market is one of the toughest markets in the world. Customers and car owners are very cost-conscious.” The Etios highlights Toyota’s struggle to balance sales in low-cost car segments in emerging markets without risking its reputation for quality. The automaker is lowering costs for its new model by increasing the amount of parts purchased in India, with initially 70 percent locally sourced. Engine and transmission production will also start in the nation in 2012. “Bringing procurement cost to a very competitive level is a do or die challenge for our procurement and production teams,” Executive Vice President Yukitoshi Funo said in an interview on Oct. 4. ‘Premium Over Competitors’ The compact arrives as Nissan Motor Co. plans to sell a...
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...transportation technologies like ships, airplanes etc. have made the world smaller and easy to approach. People can sit in one part of the world and can get products from other part by just a simple phone call. Wireless technology: mobile phones, faxes etc. has shown the world its future. Video conferencing on phones has helped companies around the world to get together and do business without having to go half way around the world for their meetings. Standardization in technology: a product produced in one part of the world can be redesigned or manufactured in other parts of the world. This would add value to the product and give high economies of scale. Ans 5: Toyota Motor Corporation is the world’s largest automobile manufacturers, selling over 8.4 million vehicles in 2010 on all five continents. In 27 countries Toyota has over 77 manufacturing companies. It markets vehicles to more than 170 countries worldwide. They have more than...
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...The best way to compete is to ensure employees are equipped with in-depth knowledge of what competitors are doing. Knowing where the company ranks compared to their competitors creates the foundation of any search engine optimization strategy and gives the company a baseline to measure its results. There is no other vehicle out like the Ferrari; lambo and Toyota motors are in the works of making a similar vehicle. After a careful SWOTT analysis, a competitive landscape has been implemented to ensure the ferrari stays ahead of any other vehicle that may hit the market. Ferrari will soon be known as the low-cost supplier simply by under-pricing the competition. Ferrari volume can increase, which can drive costs down even further by an economic boost, and supply and demand. It is important to still maintain a healthy profit margin, of course, so it is key to lower not only prices, but costs too. Motors will achieve product or service quality differentiation. There are hundreds of companies that have achieved such differentiation for themselves. What is the difference between 7-up and Sprite, or between Ritz and Townhouse crackers? Why do people keep returning to the same Valvoline to have their car serviced? Why do many people follow their favorite artist or athlete if they move to another team, or different record label? The answers lie in how different people perceive different things. Ferrari will also strive to achieve supply or distribution leverage. Take for example...
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...These rewards as well as self development and organistational effectiveness are key reasons that being part of the team is more important than leading Claim, data warrant innovation Being part of the team can increase personal creativity and learning new skills and help to deliver any output. In today’s complex business environment, teams are an essential mechanism for delivering any output from something such as building a car to deploying an IT system. Teamwork provides a climate of collaboration such as that ideas can be shared and a common ground established to deliver the required objective. This idea has also been embraced by the business community. Yuki Funo the Chairman and CEO of Toyota motor, states that the “Toyota way is the way to number 1”. One of the principles of the Toyota way is to ‘add value to the organization by developing your people' and people can be developed by molding them into exceptional individuals and teams to work within the corporate philosophy. Organisations constantly strive to develop new products, services, new technologies and deliver them to the market. Innovation provides organisations with competitive advantage. A person own their own might have an idea but it generally takes a team with skill and expertise to complete it. This benefits both the individual...
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...INTRODUCTION Toyota (full name Toyota Motor Corporation) is a world-renowned company of Japanese automobile manufacturer, founded in 1937 by Kiichiro Toyoda. Toyota is headquartered in Toyota, Aichi and Bunkyo Tokyo, Japan. Vision: Most respected and admired company. Mission: We deliver outstanding automotive products and services to our customers, and enrich our community, partners and environment. Four core values _Customer first _Respect for people _International focus _Continuous improvement and innovation. Toyota Motor Vietnam (TMV) is a joint venture established in September 1995 with an investment of 89.6 million USD based on the capital contribution of Toyota Motor Corporation Japan (70%), Total company movers and Farm Machinery-VEAM (20%) and kuo Co. Singapore (10%). Company Name: Toyota Motor Vietnam (TMV) Slogan: moving forward Establishment: September 5, 1995 (official openning in October 1996) Investment capital: $US 89.6 million Business field: - Producing, assembling and selling Toyota vehicles - Repairing, maintaining and selling Toyota genuine parts - Exporting auto parts Products: - Camry, Corolla Altis, Innova, Vios and Fortuner (Locally-produced models) - Land Cruiser, Hilux, Yaris, Land Cruiser Prado (Imported models) Partner: - Toyota Motor Corporation (70%) - Vietnam Engine and Agricultural Machinery Corporation – VEAM (20%) - KUO Singapore Pte. Ltd (10%) Employees: Over 1,500 employees (including seasonal members) ...
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...value was the release of flawed Maps app. Questions arise as to whether Jobs would have allowed the release of a clearly defective product, but that is one question that cannot be answered. It is rumored that later this month, Apple plans to launch the “iPad mini.” Regardless of the new products or ideas Apple is cooking, it seems that the company should be able to keep up its profitability for years to come. In looking at how the popularity of the iPod has come and gone, one might wonder if the same will happen for the iPad and iPhone in the near future. Those who speculate believe that Apple will have to concoct another crazy, new technology to keep growing at record rates. Toyota's Huge Recall Is Not The Biggest Risk It Faces Toyota Motor is recalling 7.4 million vehicles worldwide to repair power window switches that could...
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