Premium Essay

J & K Bank Case Study

Submitted By
Words 1119
Pages 5
CHAPTER 5
SUMMARY OF FINDINGS

5.1 FINDINGS

• The liquidity position of the J&K Bank ltd. has been reasonably satisfactory in all the years. It has been growing year after year.
• The advances of the J&K Bank ltd. are mounting year after year which shows that hank charging nominal interest in advance.
• The borrowings are growing year by year.
• Increase ATM service from 251 to 350 at different locations.
• Majority of customers in sample size are satisfied with marketing strategies of J&K Bank ltd.
• Majority of people in the sample size are customers of J&K Bank ltd.
• Majority of customers out of 100 think that management doesn’t communicate strategies and policies effectively.
• Majority of customers out of 100 think there is lack …show more content…
An important aspect of the Bank has been its ownership. The foreign investors have now become the biggest shareholders of the J&K Bank ltd. after the Government of Jammu and Kashmir.
J&K Bank ltd by collaborating with Maestro has given its customers a chance to make the transactions anywhere in the world and even the customers are liberated to carry huge amounts of cash with them by using mastero card by their banker, they can buy the any thing as per their needs by using this card and the cash gets deducted from their respected accounts automatically. The J&K Bank ltd. has been proved a profitable bank to its shareholders. There is an increase in the profits year by year. It has increased its fixed assets. The bank has assisted the Government of Jammu & Kashmir by giving financial help and prospective opportunities to the youth. The J&K Bank ltd can have a more profitable future than before; its performance alone the most profitable bank in the country has been …show more content…
Internet-based services are now a prerequisite for J&K Bank ltd, for example, particularly now that customer satisfaction is a critical success factor. Today, Bank is challenged to move from a product focus to a customer focus and reorganize according to customer and market segments. Research supports this priority, indicating that retail banks see most of their return from less than 20% of their customers, and that its 90% more expensive to sell an additional product to a fresh a client than to an existing one.
• The key challenges for J&K Bank ltd. today is to create a distinct view of the enterprise and of prospects across various channels. For competitive advantage, Bank today needs the ability to quickly interpret business strategies into actions that can be measured and monitored the whole time the organisation. The solution offers rules for retention, loyalty, customer acquisition, development, activation and reactivation. The need to retain profitable customers has never been more

Similar Documents

Free Essay

Frozen Days

...The study by (Deepti Tripathi, 2014) helps to Analyze the Financial Position and Performance of the Axis and Kotak Mahindra Bank in India based on their financial characteristics based on the CAMEL model and t-test which measures the performance of bank from each of the important parameter like capital adequacy, asset quality, management efficiency, earning quality, liquidity and Sensitivity. Bhayani (2006) analyzed the performance of new private sector banks through the help of the CAMEL model. Four leading private sector banks – Industrial Credit & Investment Corporation of India, Housing Development Finance Corporation, Unit Trust of India and Industrial Development Bank of India - had been taken as a sample. Sanjay J. Bhayani (2006) in his study, “Performance of the New Indian Private Banks: A Comparative study”. The study covered 4 leading private sector banks- ICICI, HDFC Bank, UTI and IDBI. The result showed that the aggregate performance of IDBI Bank is the best among all the banks. (Bhayani, 2006) Dr.K.Srinivas and L.Saroja (2013) conducted a study to compare the financial performance of HDFC Bank and ICICI Bank. From the study it is clear that there is no significance difference between the ICICI and HDFC bank’s financial performance but we conclude that the ICICI bank performance is slightly less compared with HDFC. (K. Srinivasl, 2013) There are number of indicators for evaluating financial performance of banks on the basis of the financial measures. Usually...

Words: 579 - Pages: 3

Premium Essay

The Impact

...Stochastic frontier analysis of the efficiency of Nigerian banks Abstract Using the Stochastic Frontier Analysis (SFA) the efficiency of Nigerian banks was analysed. The result of the study proved that there is inefficiency in the Nigerian banking system and that the level of inefficiency ranged from 0 to 19 per cent of total cost. The study was able to derive the individual bank's level of inefficiency. Put differently, the study was able to derive the individual bank's level of efficiency. I. INTRODUCTION In the last three decades, as bank regulators open their financial Industries for competition and liberalisation, many banks operated at a level that is less efficient and profitable leading to unsoundness or distress in the industry; thus generating concerns and worries among the bank stakeholders. There are a large number of studies which employ models to explain inter-bank differences in earnings, bank efficiency and continuous existence (failure) in the United States of America and other developed countries of the world. Similar studies have not been carried out using data from emerging markets like Nigeria especially when viewed against the background of the statement of Barltrop and McNaughton (1992) that financial analysis should be done within the context of the particular country and economic environment as each country has a different economic environment, different regulatory and legal environment, different commercial practices, different accounting...

Words: 5908 - Pages: 24

Premium Essay

Starbucks

...you will use the copy only for the purposes of research or private study   you will recognise the author's right to be identified as the author of the thesis and  due acknowledgement will be made to the author where appropriate   you will obtain the author's permission before publishing any material from the  thesis.   An Empirical Analysis of China Big Four State-Owned Banks’ Performance: A Data Envelopment Analysis A thesis submitted in partial fulfilment of the requirements for the Degree of Master of Commerce and Management at Lincoln University By Jiyun Xu Lincoln University, Canterbury, New Zealand 2011 I Abstract of a thesis submitted in partial fulfillment of the requirements for the Degree of M. C. M. An Empirical Analysis of China Big Four State-Owned Banks’ Performance: A Data Envelopment Analysis By Jiyun Xu Banks are becoming more international, disintermediation, concentrated and contestable in the financial market in providing services to foreign enterprises and individuals. There is also a shift from the traditional bank lending activities towards investment banking activities. Competition in financial markets encourages consolidation of banks and other financial institutions through mergers and acquisitions in order to increase contestability (Bikker & Bos, 2005). Hence, it is important to determine whether the bank is performing well under constant changes in the financial markets. This study examines the efficiency and performance of...

Words: 46729 - Pages: 187

Free Essay

Hemant

...subject aims to provide students with a basic introduction to the essential principles of Economics. In addition, it also provides students with the analytical tools necessary to understand both the domestic and international economic environment within which business organisations (public and private) operate. 10. Synopsis of subject The important reasons to study economics are to learn a way of thinking, to understand society, and to understand the global affairs. 11. Details of subject Week 1 Contents TOPIC: INTRODUCTION TO ECONOMICS Learning Outcomes: After attending the lesson, the students should be able to: • • • • • outline the reasons to study economics identify the scope and diverse fields of economics explain scarcity, choice and opportunity cost illustrate production possibility frontier compare and contrast types of economic systems Hours 3 Foundation Studies in Business, Stamford College Petaling Jaya 1 Activity: Tutorial questions Further reading for this lesson: Chapters 1 and 2 th Case, K. E., & Fair, R. C. (2005). Principles of Economics (7 ed.). Prentice-Hall. Chapter 1 th Sloman, J. (2003). Economics (5 ed.). Prentice-Hall. Week 2 TOPIC: THEORY OF DEMAND AND SUPPLY Learning Outcomes: After attending the lesson, the students should be able to: • • • • • define and explain the concepts of demand and supply identify the determinants of demand and supply distinguish between shifts of versus movement along the curves demostrate market equilibrium...

Words: 1105 - Pages: 5

Premium Essay

Bank Reform

...Ownership and Performance in Banking Industry: The Case of Bangladesh S. M. Sohrab Uddin PhD Student, Graduate School of Asia Pacific Studies Ritsumeikan Asia Pacific University, Japan & Assistant Professor, Department of Finance and Banking, University of Chittagong, Bangladesh E-mail: smsohrabcu@yahoo.com Yasushi Suzuki Professor, Graduate School of Management Ritsumeikan Asia Pacific University, Japan E-mail: szkya@apu.ac.jp Received: December 17, 2010 Accepted: January 20, 2011 doi:10.5539/ijbm.v6n7p28 Abstract Bangladesh entered into the era of financial reform during the early 1980s. Most of the reforms initiated by the government have concentrated predominantly on the banking sector. Consequently, many changes relating to ownership, market concentration, regulatory measures and policies have taken place primarily to enhancing bank performance. In this regard, this study is undertaken to investigate the performance of commercial banks after the implementation of significant financial reform. Data Envelopment Analysis based frontier measures income and cost efficiency and traditional non-frontier measures non-performing loans and return on assets have been used for assessing bank performance. The findings indicate that income and cost efficiency of sample banks have increased by 37.84 percent and 15.28 percent respectively in 2008 compared to 2001. Similarly, non-performing loans and return on assets also report improvement in bank performance. The results generated by regression...

Words: 8638 - Pages: 35

Premium Essay

The Impact of Information & Communication Technology on Banks Performance & Customer Service Delivery in the Banking Industry

...80 Int. J Latest Trends Fin. Eco. Sc. Vol-2 No. 1 March 2012 The Impact of Information and Communication Technology on Banks‟ Performance and Customer Service Delivery in the Banking Industry Alhaji Abubakar Aliyu, Rosmaini Bin HJ Tasmin Department of Technology Management Faculty of Technology Management, Business and Entrepreneurships Universiti Tun Hussein Onn Malaysia, 86400, Parit Raja, Batu Pahat, Darul Ta’zim, Johor, Malaysia hp090012@siswa.uthm.edu.my rosmaini@uthm.edu.my Abstract - Information and communication technology (ICT) has become the heart of banking sector, while banking industry is the heart of every robust economy. If it collapses so will the economy. This is absolutely evident from current recession in European banks crises, and in turn. The effect of globalization, competition and innovation in the banking industry by its providers to offer their services makes essential the understanding of how various aspects of consumer behaviour affect the innovation and respond to customer service delivery. Within this context this paper has considered a critical literature review of previous researchers with the objective to examine the impact of Information and Communication Technology on banks performance and customer service delivery. This paper also makes of a critical review of peer reviewed, scholarly and organizational literature regarding the impact of ICT on banks’ performance to examine if banks have successfully achieved effective customer’s service...

Words: 6521 - Pages: 27

Premium Essay

Source of Finance

...period 1998-2005, this paper provides a thorough investigation of the relationship between firm size, total factor productivity growth and financial structure in China, controlling for the endogeneity of the latter. Generally, it finds financing source matters for firms of different size, and the extent to which financing source matters for firm growth is greater for small firms than big firms. Self-raised finance appears to be most effective in promoting small firms to grow, and bank loan seems to be more supportive to big firms. The relationship between size, finance and growth also depends on ownership. In addition, there exist strong complementarities between formal and informal finance, as well as between indigenous and foreign finance. Keywords: China, finance, firm size, growth JEL classification: O5, G2, L11, L25, O1 Copyright © UNU-WIDER 2009 1 Aston University, UK, e-mail: j.du@aston.ac.uk; 2 Nottingham University Business School, UK, e-mail: Sourafel.Girma@nottingham.ac.uk This study has been prepared within the UNU-WIDER project on Southern Engines of Global Growth, co-directed by Amelia U. Santos-Paulino and Guanghua Wan. UNU-WIDER gratefully acknowledges the financial contributions to the research programme by the governments of Denmark (Royal Ministry of Foreign Affairs), Finland (Ministry for Foreign Affairs), Norway (Royal Ministry of Foreign Affairs), Sweden (Swedish International Development Cooperation Agency—Sida) and the United Kingdom (Department for...

Words: 11124 - Pages: 45

Premium Essay

Development

... Broad, R. and J. Cavanagh (1999). "The death of the Washington consensus?" World Policy Journal 16(3): 79-88. Cleary, S. (1989). "Structural Adjustment in Africa." Trocaire Development Review 1989: 41-59. Dollar, D. and A. Kraay (2001). Trade, growth, and poverty, World Bank, Development Research Group, Macroeconomics and Growth. Escobar, A. (1992). "Culture, economics, and politics in Latin American social movements theory and research." The making of social movements in Latin America: Identity, strategy, and democracy: 65-82. Fine, B. (2002). "Economics imperialism and the new development economics as Kuhnian paradigm shift?" World Development 30(12): 2057-2070. Godard, P.-P. K. and J. H. Williamson (2003). After the Washington Consensus: restarting growth and reform in Latin America, Peterson Institute. Gore, C. (2000). "The rise and fall of the Washington Consensus as a paradigm for developing countries." World Development 28(5): 789-804. Hamilton, C. (1989). "The irrelevance of economic liberalization in the Third World." World Development 17(10): 1523-1530. Harriss, J., et al. (2003). The new institutional economics and Third World development, Routledge. Helleiner, G. K. (1992). "The IMF, the World Bank and Africa's adjustment and external debt problems: An unofficial view." World Development 20(6): 779-792. Husain, I. and R. Faruquee (1994). Adjustment in Africa: Lessons from country case studies, World Bank-free PDF. Lal...

Words: 575 - Pages: 3

Free Essay

Report

...INTERNSHIP REPORT ON “MONEY LAUNDERING AND ITS PREVENTION POLICY: A CASE OF CITY BANK LIMITED” Submitted To: Mr.Shawkat Kamal Assistant Professor & Program Coordinator, Executive MBA BRAC Business School, BRAC University Submitted By Tarek Amin Chowdhhury ID: 08104130 Department of Business Administration BRAC Business School, BRAC University Date of Submission: 22nd April, 2012 INTERNSHIP REPORT ON “MONEY LAUNDERING AND ITS PREVENTION POLICY: A CASE OF CITY BANK LIMITED” Table of Contents Letter of transmittal ............................................................................................................... i) Acknowledgement ................................................................................................................ ii) Executive Summary ............................................................................................................ iii) Acronyms ............................................................................................................................ iv) Chapter 1 ..................................................................................................................................1 Introduction of the report ........................................................................................................1 1.1 Origin of the report ...........................................................................................................2 1.2 Objective of the report ......

Words: 29625 - Pages: 119

Premium Essay

Subprime Mortgage Term Outline

...the topic of subprime mortgages and the housing market bubble. b. Timeline of the crisis and housing market bubble burst 3) Discussion Content a. Definitions and background information on the following topics: i. Mortgages ii. Housing Market iii. Subprime Mortgages 1. Demyanyk, Y., & Van Hemert, O. (2011). Understanding the Subprime Mortgage Crisis. Review of Financial Studies, 24(6), 1848-1880. 2. Karikari, J., Voicu, I., & Fang, I. (2011). FHA vs. Subprime Mortgage Originations: Is FHA the Answer to Subprime Lending?. Journal of Real Estate Finance and Economics, 43(4), 441-458. doi.10.1007/s11146-009-9218-7. iv. Housing Market Bubble Burst b. Overview and causes of the subprime mortgage crisis i. Fixed mortgage versus floating 1. Demyanyk, Y., & Van Hemert, O. (2011). Understanding the Subprime Mortgage Crisis. Review of Financial Studies, 24(6), 1848-1880. ii. High risk mortgage loans and lending/borrowing practices 1. Peterson, C.L. (2009). Fannie Mae, Freddie Mac, and the Home Mortgage Foreclosure Crisis. Loyola Journal of Public Interest Law, 101-149. 2. Razaki, K.& Koprowski, W. (2012). The Paucity of Fed Enforcement Actions Leading to the Subprime Mortgage Crisis. Journal of Finance & Accounting, 1190-108. iii. Mortgage fraud and predatory lending c. Fannie Mae and Freddy Mac- financial institutions link to the subprime mortgage crisis...

Words: 970 - Pages: 4

Premium Essay

Evaluating the Performance of Indian Banking Sector

...financial crisis in late 2000s, the current study analyzes the performance of Indian banks using data envelopment analysis. The performance is measured in terms of technical efficiency, returns-to-scale, and Malmquist productivity index for a sample of 33 banks, consisting of 19 public sector and 14 private sector banks during the period spanning 1995-96 to 2009-10. The jackknifing analysis, followed by the dummy variable regression model is used to identify the outlier and its possible impact on overall efficiency trends. Findings reveal that efficiency scores are robust in the sense that the inclusion of outlier does not affect the overall efficiency trends. The public sector bank is faintly doing better than the private sector banks in terms of (i) technical efficiency since 2003-04 and (ii) scale efficiency from 2000-01 onwards. There is growing tendency of public banks operating under increasing returns to scale, implying that substantial gains could be obtained from altering scale via either internal growth or consolidation in the sector. The difference in the Total Factor Productivity (TFP) change between these two types of banks is found to be statistically significant in favour of public sector banks. The technological change has been the dominating source of productivity growth, whereas, the contribution of pure efficiency change and scale change are found to be negligible in Indian banking sector during the period of study. The reform in Indian banking sector has clearly...

Words: 18061 - Pages: 73

Free Essay

Accounting

...Click here to download the solutions manual / test bank INSTANTLY!! http://testbanksolutionsmanual.blogspot.com/2011/02/accounting-information-systems-romney.html ------------------------------------------------------------------------------------------------------------------------ Accounting Information Systems Romney 11th Edition Solutions Manual Accounting Information Systems Romney 11th Edition Solutions Manual Accounting Information Systems Romney 11th Edition Solutions Manual Accounting Information Systems Romney Steinbart 11th Edition Solutions Manual Accounting Information Systems Romney Steinbart 11th Edition Solutions Manual ------------------------------------------------------------------------------------------------------------------------ ***THIS IS NOT THE ACTUAL BOOK. YOU ARE BUYING the Solution Manual in e-version of the following book*** Name: Accounting Information Systems Author: Romney Steinbart Edition: 11th ISBN-10: 0136015182 Type: Solutions Manual - The file contains solutions and questions to all chapters and all questions. All the files are carefully checked and accuracy is ensured. - The file is either in .doc, .pdf, excel, or zipped in the package and can easily be read on PCs and Macs.  - Delivery is INSTANT. You can download the files IMMEDIATELY once payment is done. If you have any questions, please feel free to contact us. Our response is the fastest. All questions will always be answered in 6...

Words: 18533 - Pages: 75

Free Essay

Agricultural Constraints

...CHAPTER FOUR METHODOLOGY OF THE STUDY This chapter is devoted to explaining the methodological approach to this thesis. Section 3.1 deals with the model specification as was used in (Mundlak, Larson & Butzer 1997)with a bit of modification. Section 3.2 examines the approach used in applying the model to statistical problem. Data used in estimating the model, the description of variables used as well as their sources are discussed in section 3.3. 3.1 THE EMPRICAL MODEL The point of departure in relation to this issue is that producers (that is countries in this case) are faced with a lot of options when taking a decision on the techniques needed in production. That is, the problem of how to produce. This fact put forward a choice of the combination of inputs and outputs. Given: x = the vector of all inputs Fj = the production function of the jth technique T = a technology set comprising of all possible techniques That is, T= {Fj(x); j=1, …, j} In a case where countries choose the methods used in relation to their constraints, constrained (k) and unconstrained (v) inputs can be differentiated. Therefore, x = (k, v) with the assumption that they do not possess an alternative cost. This leads to a Lagrangian optimization problem where the goal of the producer at this stage is to decide the method suitable with the right level of inputs in other to maximize profit. The Lagrangian equation becomes; L = ∑ pj Fj (vj, kj)...

Words: 2092 - Pages: 9

Premium Essay

Course Outline Pgxpm 10

...Management: Text and Cases 7th Edition – K. Aswathappa Additional / Suggested Readings : 1. Human Resource Management – 12th Edition – Gary Dessler & Biju Varkkey 2. Strategic Human Resource Management: A Resource Driven Perspective 1st Edition – Pulak Das Course Objectives: • Developing an awareness and appreciation of the role of contribution of HRM in organizations • Understanding significance of various HRM activities such as Manpower Planning, Selection, Recruitment, Performance Evaluation, Learning and Development, Compensation & Benefits at the functional, operational and strategic levels of the organization • Analyzing the effectiveness of human resource policy and functions within the organization • Understanding the challenges of managing a global workforce to ensure engagement for high performance. Pedagogy: The teaching / learning methodology for the course is based on discussion of readings and cases supported with Role plays and Lectures through ppt. Session wise details: Session Coverage Case Studies Required Pre-Reading 1 Importance, scope and challenges of HRM in organizations (98204) Why doesn’t this HR Department get any respect? – Robert Galford Section 1: Chapter 1 – 3 - K. Aswathappa HBR Articles: (98111) 1. A new mandate for Human Resources – Dave Ulrich 2 Human Resource Planning Class Discussion and Lecture Section 2: Chapter 4 – 5 - K. Aswathappa Article:...

Words: 501 - Pages: 3

Premium Essay

Walao Eh

...suggest that credibility plays a key role for the conduct of monetary policy and inflation control. Keywords: inflation targeting, credibility, interest rate, inflation JEL classification: E43, E52, E58 * Fluminense Federal University, Department of Economics, National Council for Scientific and Technological Development (CNPq), Brazil. Rua Tiradentes, 17, Ingá, Niterói, Rio de Janeiro, CEP: 24210-510. gabrielmontesuff@yahoo.com.br ** Fluminense Federal University, Department of Economics, Rua Tiradentes, 17, Ingá, Niterói, Rio de Janeiro, CEP: 24210-510. alexandre.curi@yahoo.com 1. Introduction The seminal article of Kydland and Prescott (1977) served as theoretical framework for the development of studies about credibility of the monetary authority. Studies point that monetary policies will be more effective and the...

Words: 5627 - Pages: 23