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Jeff Bezos

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Lessons learned From Jeff Bezos

Jeff Bezos is an excellent leader who is responsible for the rise and growth of Amazon in the world of e-commerce. One of the important lessons to learn from his leadership is that knowledge and intelligence are fundamental to become a good leader. Jeff Bezos focuses mainly on customer needs and continuously tries to enhance the customer experience, hence it took almost an year to develop the customer friendly Amazon website and another three months to test it. He is widely respected in the company for his knowledge and technical expertise. For instance, he pointed out all the key problems in a report presented to him by a supply chain manager in a matter of few minutes which surprised everyone present. One of the most important thing to have as a leader is to possess the ability and knowledge that matches your position. A leader should have the vision, courage and ability to lead the company successfully and moreover should command the respect of his employees. The key lesson to learn from Jeff Bezos is that knowledge and intelligence define a leader and before one becomes a leader he should work hard to acquire the necessary knowledge and possess the ability required to lead others.

Besides a numbers of merits, there are also several areas where Jeff Bezos was an ineffective leader. Bezos not giving importance to his employees and being tough on them are some of his mistakes as a leader. It can learnt that it is very important for a leader to manage his employees and to give importance to their concerns,opinions and interests. The strict appraisal system at Amazon has put every employee under immense pressure to work in competitive work atmosphere. As a result, Amazon.com had the second highest employee turnover rate amongst all other fortune 500 companies in 2013. A leader should treasure the people work under him, praise them for their contributions and let them grow in the company as it grows. Last but not the least, a good leader should create a comfortable work atmosphere so that the employees can give their best to the company by working efficiently and enthusiastically without too much work pressure.
The two important lessons to be learnt from Jeff Bezos as a leader are that knowledge and intelligence define a leader and that a leader should regard human resource as a wealth to the company.

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