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Jimmy

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Submitted By zamorag12
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Jim Wells, vicepresidente de manufactura en Northern Airplane Company, está alterado. Su caminata de esta mañana por la planta más importante de la compañía lo dejó de mal humor. Sin embargo, ahora puede descargar su temperamento en Jerry Carstairs, el gerente de producción de la planta, a quien acaba de llamar a su oficina. “Jerry, acabo de regresar de recorrer la planta y estoy muy enojado.” “¿Cuál es el problema, Jim?” “Bueno, sabes cuánto he recalcado la necesidad de disminuir nuestro inventario en proceso.” “Sí, hemos trabajado duro en eso”, responde Jerry. “¡Pues no lo suficiente!” Jim sube más la voz. “¿Sabes lo que encontré junto al proceso?” “No.” “Cinco hojas de metal esperando que las formen en secciones de alas. Después, exactamente en el área siguiente de inspección, ¡13 secciones de alas! El inspector estaba revisando una de ellas, pero las otras 12 sólo estaban ahí. Tú sabes que tenemos un par de cientos de miles de dólares atados en cada una de esas secciones de ala, es decir, tenemos algunos millones de dólares en metal terriblemente costoso sólo en espera. ¡No podemos tener eso!” El consternado Jerry Carstairs intenta responder. “Sí, Jim, estoy consciente de que la estación de inspección es un cuello de botella. Casi nunca está tan mal como la encontraste esta mañana.” “Eso espero, claro”, replica Jim, “pero necesitas prevenir que algo tan perjudicial ocurra ni siquiera en ocasiones. ¿Qué propones hacer al respecto?” Es notorio que ahora Jerry se anima al responder. “Bueno, en realidad, ya he estado trabajando en este problema; tengo un par de propuestas en la mesa y ya pedí a un analista de
IO, que es parte de mi personal, que estudie estas propuestas y regrese con recomendaciones.” “Bien”, dice Jim, “me da gusto ver que tratas de resolverlo. Dale a esto tu prioridad más alta y repórtame cuanto antes”. “Está bien”, promete Jerry. El siguiente es el problema que Jerry y su analista de IO estudian. Cada una de 10 prensas idénticas se usa para formar las secciones de alas a partir de hojas de metal con un procesado especial. Las hojas llegan de manera aleatoria al grupo de prensas con una tasa media de 7 por
hora.

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