...concept of motivation in the shop assistant job at Hennes & Mauritz AB (H&M) in London. This will be described as the essay will start with looking at H&M. Then evaluating the motivating potential score (MPS) to propose potential recommendations as a manager, which are validated through these motivational theories: the Herzberg’s Two-Factor Theory and Vroom’s Expectancy Theory. Looking at the evaluation of the motivating potential score (MPS) and the recommendations together will provide better job satisfaction (Robbins & Judge, 2008) to enhance this job within this company. Hennes & Mauritz AB (H&M) Hennes & Mauritz AB (H&M) has an international reputation as they are one of the world’s largest retailers that encompasses several different brands, which include COS, Monki, Weekday and Cheap Monday which all specialises in the fashion industry. H&M has a potent diversity of employees and its company culture based on several core values such as simplicity, a down-to-earth approach, entrepreneurship, team spirit, common sense and a belief in individuals and their attributes to use their initiative (H&M, 2012). The Motivating Potential Score (MPS) An employee motivation in a job can be analysed using the motivating potential score (MPS). The MPS uses the five core characteristics from the Job Characteristics Model (JCM) which are: Skill variety; Task identity; Task significance; Autonomy; and Feedback. The MPS is very important as it can measure the job motivation in order to do...
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...waiting time 3. Loading means the assignment of jobs to work or procession centers. Operations managers assign jobs to work centers so that costs, idle time, or completion times are kept to a minimum. Loading work centers takes two forms. One is oriented to capacity; the second is related to assignment specific jobs to work centers. The two techniques used to loading jobs are: Gannt charts and the assignment method of linear programming. The four priority sequencing rules are: FCFS: first come, first served. The first job to arrive at a work center is processed first. SPT: shortest processing time. The shortet jobs are handled first and completed EDD: earliest due date. The job with the earliest due date is selected first. LPT. Longest processing time. The longer, bigger job are often very important and are selected first. 5) What are the advantages and disadvantages of the shortest processing time rule? First and foremost, priority rules provide a groundwork for how jobs should be worked. The rules are most commonly used for process focused facilities such as clinics, print shops, and manufacturing job shops. Advantages normally include minimizing completion times, number of jobs in the system, job lateness, and maximizing facility ultilization. This rules is normally best for maximizing job flow and minimizing the number of jobs in the system. One of the major disadvantages is that long period jobs may be...
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...Stickley Furniture Ashford University Online BUS 644 Operations Management Instructor: Michael Snell July 4, 2011 L. & J. G. Strickley was founded in 1900 by brothers Leopold and George Strickley. The company produces fine cherry, white oak, and mahogany furniture. Over the years the company has experienced both good and bad times. At one point the company employed over 200 people and at another point when the business was in disarray they employed only 20 full time employees. When the business hit its low point in 1974, it was bought by the present owners. Since then the business has prospered and grown. Stickley furniture now has 1,350 employees has five retail showrooms in three states. Their furniture is sold nationally by some 120 dealers. Within this paper I will discuss the history of Strickley furniture, the production process, and changes that might be beneficial to the company. The Stickley brothers burst into international prominence in the early 20th century with their Mission Oak designs. These were based on the notion that furniture should be “honest”—a reaction against the fake joinery, unnecessary gaudiness, and shoddy workmanship of many of the pieces created in the early days of industrial furniture making. [pic]The Stickleys used solid construction, what-you-see-is-what-you-get joinery, and the highest quality woods. But even more, they showed a genius for design, creating hundreds of new forms that were at once beautiful to look upon, practical...
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...The Entrepreneurial Leadership Abstract Entrepreneurship is defined as “the willingness to take risks”. (Kurtz, 2010 p.182). The people who make entrepreneurship happen are those who “seek a profitable opportunity and take the necessary risks to set up and operate a business” who are known as entrepreneurs. (Kurtz, 2010 p.182). In this assignment, we will analyze the different leadership styles of the well know entrepreneurs, Thomas Edison who was an American scientist, inventor, and entrepreneur, and Anita Roddick who is the founder of The Body Shop and encourages social responsibility in a number of facets. In addition, we are going to discuss the major business principles these entrepreneurs used to achieve their goals. Presently, entrepreneurship has become increasing encouraged because of the chance of job security and financially stability; enhance their quality of life, Entrepreneurship starts with a vision to change society, a culture, the world, or just a single person’s life, with a product or service and Anita Roddick had a vision to make a profitable business. Entrepreneurism is a curious thing. When one man has a dream, he goes out and converts that dream into a reality. For centuries, this has been the American way. There are several questions an entrepreneur has to ask himself, though; first, will I be making profit? No one wants to go into business to waste his time or money. Second, an entrepreneur must ask himself if he is being socially responsible...
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...CORPORATE STRATEGY EXECUTIVE ANALYSIS THE BODY SHOP The following analysis investigates how the organization assesses its own business whilst taking into account its different key stakeholders and their various interests and expectations by looking deep into a case study of The Body Shop. On the final note, it will determine what learning benefit the case of The Body Shop provides as well as whether its principles can apply to other situations. Introduction: The Body Shop In 1976, The Body Shop was established in Brighton by Dame Anita Roddick. The Body Shop International now has over 2,900 stores across 63 markets with a range of over 1200 products. The Body Shop story is not only of an eminently successful market-oriented manufacturer and retailer of toiletries and cosmetics. Like its founder, the whole organization is committed to issues such as respect for human rights, animal and environmental protection. The organization has arranged and supported national and international campaigns on animal testing in the cosmetic industry and women’s rights. All business organizations need to make a profit to survive but the emphasis at The Body Shop is on profit with a wider social responsibility. The Body Shop Mission Statement * “Dedicate our business to the pursuit of social and environmental change. * Creatively balance the financial and human needs of our stakeholders employees, franchisees, customers, suppliers and shareholders. * Courageously ensure that...
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...Entrepreneurial Leadership In business, one should be goal oriented. Entrepreneurs take risks in business, trying to achieve their goal without knowing what the outcome may be. There are many ways to become an excellent entrepreneurial leader and there are resources out there to make businesses successful. While achieving profit, it is also important to help the greater cause, such as the community. Blake Mycoskie is a true definition of an entrepreneur. He has succeeded in all the business ventures he pursued and has become more successful with every business. Blake is not afraid to take risks and has tried to make sure that he puts his best foot forth to make sure his businesses become successful. His first project was opening a laundry service in college for all the college students and it very well which led to it expanding to other colleges. Blake then sold the laundry company and then started a music company that aimed at country music stars, with the success of that he sold that company also. Blake has a great business mind and he has great ideas to generate profit that’s why his businesses were successful. Mycoskie raised 2 million dollars with a reality show which they got the money from celebrities but it was later bought by Rupert Murdoch that too was a success. After those business ventures, another one came about and this time he partnered with a traffic school to help promote Driver’s Education Direct and he also created a marketing company to promote Driver’s...
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...The Second Hand Industry; does it hold a Sustainable Future FTMG20295 N0300561 Catherine Mellor Word Count: 5471 CONTENTS PAGE Abstract i List of Figures/Illustrations ii 1.0 Introduction Page 3. 1.1 Background Page 3 - 4. 1.2 The UK High street Page 4. 1.3 The UK economy Page 4. 1.4 Rationale Page 4, 5. 1.5 Hypothesis Page 5. 2.0 Methodology Page 5. 2.1 Research Methodology Page 5. 2.2 Secondary Research Page 5. 2.3 Primary Research Page 5 -6. 2.4 Aims and Objectives Page 6. 2.5 Beneficiaries...
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...Body Shop Case Study The Body Shop #1 1. In this case, how does The Body Shop address the four components of social responsibility? In the Body Shop, what tensions among these components were at work? Economic- The Body Shop used inexpensive ingredients in the products offered. There was also a recycle program where the customers could return used bottles and receive a discount which would save the company money by not having to buy more supplies. The Body Shop also created a company with strong values that customers stood by which was the reason their success. Legal- the Body Shop avoided animal testing and used all natural ingredients to avoid any lawsuits. They knew the products were safe since people have been using them for years. Ethical- Anita Roddick, owner of The Body Shop, reflected her personal ethical beliefs into her work. She was against animal testing and made a great effort to make sure her company and the suppliers also felt the same way. She also wanted her employees to fit a certain image and hired accordingly, some could argue this can cause some ethical problems. Philanthropic- The mission statement of The Body Shop is “To dedicate our business to the pursuit of social and environmental change” and the entire company was based around this. They contributed a part of their earnings to environmental change. Roddick shared her information about certain products with other companies in hopes of reducing animal testing. She preached to her customers about...
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... Contents Integrated Marketing learning points Background Leadership team Global brand The Lush experience The drive of passion 3D Worthwhileness Iconoclasm attracts Everything belongs together Success Executive takeaway Notes 11 6 4 4 3 4 5 5 7 9 10 10 Permission is given for this paper to be copied, forwarded, distributed or quoted from provided that the authorship is acknowledged. © Centre for Integrated Marketing, University of Luton 01/04/2003 Page 2 Lush is about passion and iconoclasm: passionate for natural products, fresh handmade cosmetics, seductive perfumes, growth and profit, and iconoclastic about everything else. Born from the ashes of Cosmetics to Go, Lush opened its first shop in Poole in 1994 and mushroomed into a chain of more than 130 shops worldwide. The humus for this growth was the interplay the ideas of freshness, nature and fun. These ideas are the heart and soul of Lush and everything Lush represents. It is through these ideas that the leaders attract like-minded people, staff and clients, and communicate the brand essence and a clear vision and direction. Integrated Marketing learning points Lush practice is permeated with many of the CFIM Integrated Marketing Audit best practice elements, including: 1. The chief executive responsible for the brand is committed...
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...STRATEGIC MARKETING PLAN GROUP 5: DUYGU KAYACIOGLU JENNIFER CASTILLO ANNA TRUONG-CHAU SCARLETT PANEPINTO ABDON WADE DR. RUSSELL ZWANKA BUS 429-01 Marketing Strategy Monday, November 16, 2015 Table of Contents ● Executive Summary………………………………………………………… 2 ● Stop & Shop Description…………………………………………………… 3 ○ Overview, History and Successes of Company ● Stop & Shop Strategic Plan and Focus………………………………….. 4 ○ Mission/Vision ○ Financial and Nonfinancial Goals ○ Core Competencies and Sustainable Competitive Advantage ● Situational Analysis………………………………………………………….. 6 ○ Microenvironment ○ Macroenvironment ○ SWOT Analysis (Macro and Microenvironment Factors).... ● Market-Product Focus……………………………………………………… 10 ○ Growth Strategies ○ Target Markets ● Marketing Program Strategy and Tactics……………………………….. 12 ○ 4 Elements of Marketing Mix Strategy ● Financial Projections……………………………………………………….. 16 ○ Sales,Profits, Market Share, Unit Volume ○ Breakeven Analysis & Return On Investment (ROI) ○ Five Year Projections for Revenue, Costs, Profits ●...
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...Teaching Case ______________________________ Journal of Applied Case Research Sponsored by the Southwest Case Research Association “BUSINESS AS UNUSUAL”: A CASE STUDY ON THE BODY SHOP Subhadip Roy ICFAI University, India Lopamudra Ghosh ICFAI University, India © Journal of Applied Case Research Accepted: September 2008 2 “BUSINESS AS UNUSUAL 1 ”: A CASE STUDY ON THE BODY SHOP “The business has existed for one reason only – to allow us to use our success to act as a force of change, to continue the education and consciousness-raising of our staff, to assist development in the Third World and above all, to help protect the environment. What we are trying to do is to create a new business paradigm, simply showing that business can have a human face and a social conscience”. - Anita Roddick (1991) 2 ANITA RODDICK STEPPED DOWN AS THE BODY SHOP CHAIRPERSON February 2002, the founder of one of the biggest cosmetics companies in the world, Anita Roddick (Anita) stepped down as the chairperson of the Body Shop along with husband Gordon Roddick (Gordon), who was a co-chair along with her. A number of controversies in the mid and end 1990’s had badly affected the company’s image as doing “business with a human face” as opined by Anita in the quote given above. Periods of losses, coupled with poorly motivated shareholders, de-motivated franchisees, unsuccessful restructuring attempts and public propaganda against the company was proving to be too strong for the company...
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...The Body Shop International Case Study The Creator- When one read the words The Body Shop one would think of working on cars. Not for Mrs. Anita Roddick, she thought of The Body Shop as a way to give women what they had been looking for in cosmetics. Mrs. Anita Roddick was born in England in 1942, to Italian immigrants. She was a human rights activist and an environmental campaigner; she was also the founder The Body Shop. The Body Shop was a cosmetics company that produces and sold beauty products. The Body Shop was the first company to prohibit its ingredients on animals and one of the first to encourage fair trade in other third world countries. Mrs. Anita intention of creating this company was to make money for her daughters and herself while her husband travels the world instead the company became a multi-billion company. The Body Shop had 1980 stores serving over 70 million customers all over the world by 2004. In 2006 Mrs. Anita sold her multi-billion company to L’Oreal, which caused problems. The problem came because Mrs. Anita would let her company use animals as test subjects and L’Oreal did. She was very active with charity for children and other works. Sales from The Body Shop went down south. The Beginning- Mrs. Anita had several jobs before she decided to create The Body Shop. In 1976 Mrs. Anita founded The Body Shop and it grew rapidly over the years. After being the CEO of her company in May 1998, Anita Roddick stepped down and appointed Patrick Gournay as...
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...original price at garage sales. Used clothing sector has grown into an important economic factor. It has clear consumer benefits. This is especially true in countries with low purchasing power, and for poorer consumers though it seems that almost all socio-economic groups are choosing to buy used clothing. Affordability is the key reason why people buy these goods. Fashion and consumer preferences also seem to be shifting towards western-style clothing. Many believe that clothes that are second hand are dirty. While this can be true in rare occasions, many times second hand clothing comes from clean homes and clean people who wash the clothes before they redistribute them. Second hand shops are not always for poor or poverty stricken folks, many middle class and wealthy individuals shop at second hand shops and also swap designer clothing on a regular basis. There are different types of second hand clothing that you can purchase or receive. Any article of clothing from shirts to pants to shoes and under garment can be redistributed as second hand....
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...The Body Shop had been successfully introduced into a new market and established itself as a differentiated cosmetics supplier with a conscious. What started off as a humble entrepreneurial venture in Brighton, England grew into a dominant player in a very saturated industry. After the franchising of the English stores and their subsequent implementation in Canada, The Body Shop gained renown success and began growing at an unprecedented rate. Unfortunately the company’s operational goals have become diluted and Margot and Betty-Anne Franssen no longer keep up with intense customer demand. Although the casual and informal business model had worked in the United Kingdom and to some extent in Canada, the Franssen sisters are faced with the tough task of formalizing and updating her business and franchises. In order to continue to succeed in Canada and examine the possibility of an additional expansion into the United States, Franssen must address two pressing issues that are inhibiting The Body Shop’s success: Mismanaged growth and a problematic organizational structure. Mismanaged Growth Many organizations strive to become successful as quickly as possible but there are times when well-run companies begin to fail because they grew to quickly. Preparing for growth is a crucial step in ensuring the sustainable development of a firm. There are a number of symptoms that clearly indicate the growth of a company is being mismanaged. In the case of The Body Shop, they include owner/employee...
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...City Road and the services that are available to them in the form of shops, food outlets, accessibility and leisure facilities. The variety of shops on City Road shows the differences between the various consumers. Charity shops and pawnbrokers are used by people who are either on a low income or experiencing economic difficulties (Allen & Blakeley 2015 p.42-43). They may be unemployed and be considered to be lower or working class. These establishments are generally used as a means to make ends meet financially and are more often used out of necessity than choice. Another service that would be used by these people is the food bank, catering for people who are unable to provide for themselves or their families.(The Open University 2015a) Users of the food bank service have no choice in the food they receive and as a charity it is reliant on the goodwill of others. This group of people also have very little choice in the decisions that they make regarding where they can shop. Consumer services of this type would be used regardless of age, gender or ethnicity. In the case of the charity shop, they may also be used by people who aspire to a certain lifestyle they cannot afford by purchasing second hand luxury goods for substantially less than the cost of new. City Road also has many ethnic differences. It has a wide multicultural community shown in the various shops and food outlets. Ethnic shops that sell imported...
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