...Workplace Performance & Commitment: Job Satisfaction, Stress, and Motivation AMBA 620 Professor Shandler Abstract In recent years, experts from psychological sciences and business have noticed changes in the employee-employer relationship over the last decades specifically in regards to workplace performance and organizational commitment. While most agree that the issue deserves attention, consensus dissolves around how to respond to the problem. This paper examines how job satisfaction, stress, and motivation can impact workplace performance and commitment in the workplace. The focus of this paper will revolve around the Medical Billing industry and how one organization has chosen to address the changes surrounding workplace performance and organizational commitment. Workplace Performance & Commitment: Job Satisfaction, Stress, and Motivation Introduction This paper is an examination of how job satisfaction, stress, and motivation are directly related to workplace performance and commitment. The main points to be discussed revolve around the importance of an employee’s job satisfaction, the stresses surrounding the employee, and the employee’s motivations or lack thereof and its impact on the organization’s overall success. Context/Situation While in college I was employed, part-time, as a medical biller during summer and winter breaks for three years and for one full year after graduation. Throughout my time with the organization I was the lone male...
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...effect of stress towards safety in workplace. CHAPTER 1: INTRODUCTION 1.0 Introduction In this research, researcher wants to investigate the effect of stress towards safety in workplace between gender range of ages, status and position of worker. Besides that, in this research, researcher wants to deliberate the factor of stress toward safety and health in workplace. Researcher also will to consider the intervention to help the worker manage job stress in workplace. 1.1 Background A worker is an important asset to the organization. Every time the employees faced stress ultimately affects their Stress is a common and normal phenomenon among of workers in workplace; however it is something that should not be taken lightly. Blaug,...
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...scientists are discovering how stress works and how lethal it can be. Years of ground-breaking research by multiple scientists are revealing surprising facts about the impact of stress: It can shrink our brains, add fat to our bellies, even unravel our chromosomes. Yet, understanding how stress works can help us figure out ways to combat it and how to live a life free of this present-day plague. Now, scientists are showing just how measurable and dangerous prolonged exposure to stress can be. Stanford University neurobiologist, MacArthur "Genius Grant" recipient and renowned author Robert Sapolsky and National Geographic reveal new answers to why and how stress is killing us in "Killer Stress: A National Geographic Special." While some stress is a normal part of the workplace, excessive stress can interfere with your productivity and reduce your physical and emotional health. Finding ways to manage workplace stress is not about making huge changes to every aspect of your work life or rethinking career ambitions. Rather, stress management requires focus on the one thing that’s always within your control: you. There are a variety of steps you can take to reduce both your overall stress levels and the stress you find on the job and in the workplace. These include: Tip 1: Recognize warning signs of excessive stress at work Tip 2: Reduce job stress by taking care of yourself Tip 3: Reduce job stress by prioritizing and organizing Tip 4: Reduce job stress by improving emotional...
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...Stress Management in the Workplace What I Learned about Stress Management and How to Manage the Stress in the Workplace Jonathon Redone MGT 301 – CL01 Theodore Finney April 24, 2010 It is three o’clock on a Friday, and it will be three-day weekend and you plan on going to a vacation resort with your family when your supervisor comes into your office and tells you that they have an emergency project and that you and your team need to come in over the weekend and work on this project that is due first thing when the weekend is over. As the supervisor, it is your job to take that news to your team and tell them that information. Obviously this will cause stress on you, your family, and team. It will cause stress on your family because this was a planned tripped and they were looking forward to going on the trip. It will cause stress on your team because this is a last minute notice and your team may have plans for the three-day weekend. It will cause stress for you because you have to tell the bad news to your family and your team. Hopefully that stress will not over take you and cause any hardship on your physical and mental being. People spend a lot of time at work, whether it is to do the normal day-to-day work, overtime, or just spending some extra time just to catch up. The time that is spent at work is not normally care-free or easy, but can cause some work anxiety which in turn can cause stress. Stress can be mentally or emotionally disruptive or upsetting...
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...Causes of Workplace Stress There are many factors that can exacerbate the causes of stress in the workplace. The challenges faced by people in the workplace make the job more exciting and interesting. However, there are challenges that can also have negative effects. The normal reaction to stress is tension, anxiety and excitement and work-life goes back to normal after a while. If however, the stress becomes overwhelming or if it happens too often, there can be a problem getting back to the normal state and one is no longer able to relax. The most common causes of stress in the workplace are the following: • Demands at work become too extreme or excessive • There is disproportion between the workload and the abilities of the employees • Fear for security of employment as a result of massive layoffs • Ineffective management which makes employees feel they are in a dead end • Dealing with reorganizations in the workplace • Dealing with workplace bullies • Dealing with sexual harassment in the workplace • Information overload which causes mental stress • A poor physical working environment • Employees who fear they will be declared as redundant Demands can be seen as a result of technological advances that make work more efficient but in the end, eventually require employees to perform more tasks. This is the contemporary cause of workplace stress. Expansion of technology demands that workers constantly perform near their peak, be competitive and constantly...
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...disputes by creating a stress-free work place Stress is an adaptive response, moderated by individual an difference that is a consequence of any action, situation or event that places special demands on a person. In the workplace there are numerous reasons for an employee to attain stress. Stress in the work place has been an issue for years for various reasons. Sources have said that a few reasons for stress are work overload, role conflict ,hostile and incompetent bosses , lack of person fit of a job , etc.(Defrank, Ivancevich] These have all been a common issue for years. Workplace stressors are working conditions that increase the risk of workplace stress. Stressors are classified as psychosocial or physical. Psychosocial stressors (or psychosocial working conditions) include job demands, job control, job insecurity, bullying, harassment and more(Reducing Stress in the Workplace). Physical stressors include noise and ergonomic exposures (e.g. awkward working postures, repetitive movements) (Reducing Stress in the Workplace). Resources might include an individual's occupational skills, job experience or education, or organisational resources such as machinery, raw materials or staffing levels. This needs to be prevented in order to create a more efficient workplace. Evidence supports the statement that if organizations focused more here employees stress rate that the results of the company would be more successful .(Defrank, Ivancevich]. Stress related claims were the...
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...be productive in the workforce in a high performance workplace. What increase the organizational structure within the workforce is the positive atmosphere, training, and development, benefit, competitive wages, two way communication, team effort, and good leadership. A team can help a high performance workplace resolve work-related problems so that there is progress and an increase in production, (Hunt, Osborn, Schermerhorn, 2003). A successful team in high performance workplace organization must feel motivated, feel collectively accountable, and have strong core values in order to meet their high performance objective, (Hunt, Osborn, Schermerhorn, 2003). The characteristic of a high performance workplace and organization is to embrace new innovations and change so that the financial results were increased. Organizations and workplaces need teams like self-managed teams, virtual teams, cross-functional teams, and problem solving teams to be successful, (Hunt, Osborn, Schermerhorn, 2003). Without it there wouldn’t be good performance, decrease in productivity, and no teamwork. In a high performance work places differ from traditional organizations effectiveness because of the key requirements. A traditional organization management are concerned if their employees can perform their jobs to the company standards. In a high performance workplace they have a motivated strategy. The high performance workplace motivated strategy consist of defining business goals...
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...How Work-Stress Effects the Employee Todd Smith BUS642: Business Research Methods & Tools Ruizhen Hardin October 15, 2012 Introduction It is almost inevitable to experience stress in the workplace, regardless of what organization or industry an individual works in. Through history, the presence of stress has always been a reality that once must face in the workforce. However, with the current state of economy stress in the workplace is a growing concern due to employees facing increased conditions of overwork, decreased levels of job satisfaction, harsh work environments, job insecurity, and lack of self-sufficiency. In many organizations, employees as well as management are not completely clear about what their roles are in the organization, which ultimately leads to increased levels of stress. There have also been research and studies conducted that indicates that even with high levels of stress in the workplace, it actually exerts better performance in employees. In addition these studies also indicate that stress is actually needed in the workplace to increase levels of performance. Considering the implications of these studies, it is important to explore a hypothesis on how causes of work stress has an effect on motivation and job performance. This hypothesis is crucial in confirming that stress in the workplace has more of a negative impact on employees. Contributes to much health related issues. General Causes of Stress ...
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...Motivation, Stress, and Communication Chantey Strayer University BUS520 June 12, 2012 DR. Edward Olanrewaju Abstract In the paper discussed will be a description of a chosen position with a desired company. Described will be ways that goal setting could be used to motivate performance after filling a position. In the paper analyzed will be the reactions to situations and discussed will be the steps that can be taken to manage the stress associated with the new position. Presented will be how to address nonverbal and cultural barriers to communication. The company researched will be Lincoln Financial Group which is a diversified financial services organization with a strong focus on four core business areas- life insurance, annuities, defined contribution, and group protection; and three distribution platforms- wholesales, retail, and worksite. Create a brief job description for a position within the company you research that you would like to fill. The brief job descripition I have put together is as follows: HR generalist will partner with the Group Protection business function and develop and execution of HR strategies to support business goals and objective. Some of the HR focus and initiatives for this role will include HR organizational development, policies / processes, talent Primary Responsibilities include (Lincoln Financial Group , n.d.): * Provide HR support and guidance to Group Protection clients. * Implement organizational development process...
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...It is not unusual for people to feel stress in their everyday lives. Stress can be found in most aspects of people lives, including in their home, in their relationships, and even in the workplace. Some people even consider their job as the most stressful aspect of their lives. According to Robbins (2003), stress can be defined as a dynamic condition in which an individual is confronted with an opportunity, constraint or demand related to what he needs and for which the outcomes are perceived to be both uncertain and important. When people feel stress, they will have several different symptoms. These reactions can be divided into three types, physiological, psychological and behavioral symptoms (Robbins, 2003). Physiological symptom is a condition whereby the stress felt by individual would affect the individual physically, such as headache, heart diseases and other physical discomfort. Psychological symptom is when the stress felt by the individual is affecting the individual psychologically or emotionally. When the individual feels stress, he would experience some psychological discomfort, such as anxiety which could lead to depression. Another symptom is when the stress affecting the individual in his or her daily behaviors or actions. In the daily lives, one symptom can lead to another symptom. In 1954, Abraham Harold Maslow (1908-1970) suggested the “Maslow’s hierarchy of needs” theory. According to this theory, the most basic needs of humans are the physiological needs...
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...Workplace stress is the “harmful physical and emotional responses that can happen when there is a conflict between job demands on the employee and the amount of control an employee has over meeting these demands.” (“Canadian Center for Occupational Health and Safety,” 2008) Workplace stress could be caused by fear of being laid off or pressure to perform meeting expectations. Whatsoever the cause may be, there are companies or government organization program that offers services as a part of benefits to employees. The aim of this paper is to discuss the different methods the human resource management can help employees to overcome workplace stress and how the various elements of the stress reduction program addresses the six areas of organizational life which are amount of workload, amount of control, rewards system, interaction with a sense of community, fairness and values. Two journal articles are analyzed in this paper. The first article is the main focus of this paper because it illustrates the workplace of a man named Alan Logan who works at Huntington Hospital, the article is by Tyler (2006) on “stress management”. The second article is by Sidle (2008) on “workplace stress management interventions: what works best?” Occupational stressors can result from job dissatisfaction to work environment. Most people who are not satisfied with their jobs for reasons such as the salary or the condition of the workplace tend to get frustrated easily which causes workplace...
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...The Stress Management Program for Best Buy INTRODUCTION The anxious feelings, sweaty palms, wondering how you will get everything done on time, wondering when you will see your family in between the long work hours, dealing with a micro-managing supervisor or unproductive co-workers that push their work on to you, or even the peer that says they enjoy deadlines! These are all depictions of what we call “stress”. While a certain amount of stress is needed to motivate individuals into action, called eustress, when an individual experiences anxiety and physical tension as demands are placed on them which exceed their abilities to cope, distress occurs (McShane & Von Glinow, 2008). Stress in the workplace is becoming a major concern for employees, employers, managers and government agencies. Workplace stress can be defined as the change in one’s physical or mental state in response to workplaces that pose an appraised challenge or threat to that employee (Colligan & Higgins, 2005). Stress research pioneer, Hans Selye, determined that people have a fairly consistent physiological response to stressful situations, called the general adaptation syndrome, providing an automatic defense system to help us cope with environmental demands (McShane & Von Glinow, 2008). More specifically, the three stages of the general adaptation syndrome: alarm (alerts the person to the situation and prepares for the resistance stage), resistance (shut down of the body’s immune system...
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...in policing such as expanding on the diversity being accepted in police agencies. Many females think they are treated unfairly and unjust according to the system, it seems to always come back to the fact that women feel like they are being mistreated which needs to be changed. Females should not feel inferior to males within the workplace even if they are feeling belittled by other male officers. One way females can “vent” about what is being said or done to them, is mentoring within the workplace; this will help them with stress, and getting more comfortable with the job by being able to talk to someone about it. There are many positive affects that females have in law enforcement, and knowing that there should be a population growth with females in policing. Police departments are more diverse today than ever before. Females in policing are known to have a positive impact within all law enforcement, policing being most common. Many things come into play when females are within law enforcement, some being good, and some bad. Females do come across problems within the workplace, but so do males; this factor not setting them apart from males on the job. Females make a huge impact on policing in many ways, in which are positive to law enforcement. Although there are not nearly as many female officers to male officers, females still have a major influence in policing. Females are always thought of as being inferior to males within law enforcement; but there are many qualities that...
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...Synthesis Essay Topic: Stress in the Work Place The effects of Stress as one of the greatest challenged faced in the workplace, are the focus in the two article, both titled “Stress in the Workplace”. One of the articles was published by the American Psychological Association on their website, while the other was retrieved from the FDU Magazine website. The matter of stress is serious and is an ongoing concern. As indicated by both articles that the tough economic times that lead to significant changes within the workplace, has contributed to the increased in stress factors among workers and greatly affect businesses. One major stress factor stemmed from the economic crisis is uncertainty or the fear for the lost of job. The American Psychological Association explains that bankruptcies are among the list of things that caused hundreds of thousands of workers their jobs. Additionally, while millions more have been shifted to unfamiliar tasks within their companies, this dramatic shifting has caused many to wonder how much longer they will be employed. Holmes-Rahe Life Events Scale, in the PDU Magazine Article, also pointed out that many of the most stressful events are related to the workplace and in addition to the lost of job, “firings” on the list mentioned, is the changes in financial status. Undoubtedly, being put out of a job has alarming effects on the individual. According to the American Psychological Association, “the loss of a job can be devastating, putting unemployed...
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...working people. Stress Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. This stress can lead to Burnout and even to injuries. The concept of job stress is often confused with challenge, but these concepts are not the same. Challenge energizes us, motivates us to learn new skills and master our jobs. Sometimes demands turn into stress, which might be the beginning of injury, burnout and job failure. Where does job stress come from? Nearly everyone agrees that job stress results from the worker himself and the conditions of work. Views differ which of these both is the primary cause of stress. According to the NIOSH (National Institute for Occupational Safety and Health), these are job conditions that may lead to stress: The design of tasks: Heavy workload, hardly any breaks, hectic and long work hours. Management style: poor communication in the organization and lack of family-friendly policies. Interpersonal relationships: Poor social environment and lack of support or help from coworkers or supervisors. Work roles: uncertain job expectations, too much responsibility, Career concerns. Job insecurity and lack of opportunity promotion Environmental conditions. Unpleasant or dangerous physical conditions such as crowding, noise, air pollution, or ergonomic problems. Job stress and health Stress sets off an alarm...
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