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Kaiser Permanente Operational Strategy
Mission
Kaiser Permanente’s mission to provide care assistance to those in need. As a health maintenance organization, Kaiser Permanente provides preventive care such as prenatal care, immunizations, diagnostics, hospital medical and pharmacy services. Also, to take responsibility and provide exceptional training for their future health professionals for better clinical performance and treatment for the patients. The organization is to ensure fair and proper treatment towards their employees for a fun working environment in hospital and to provide medical services especially in a growing population in suburban communities, such as Tracy and Stockton in California.
Operational Strategies Kaiser Permanente obliged health care services to patients and throughout the community especially those who are uninsured to lend help, to promise a low cost service that would pull in more patients, Kaiser Permanente should develop health missions to the specific areas with their trainee professionals. In able to be different from its competitors, Kaiser as a non-profit organization focuses in social benefits and is giving more attention in helping others other than providing the needs of their shareholders. To be on top of the others Kaiser has developed and introduced new financing methods to healthcare to support the needs for training and researches to provide better services for perspective and current patients.
To put these in action, Kaiser Permanente must develop and improve future operations in those changing suburban areas.
Operational Decisions for Kaiser Permanente 1. Goods and Service Design
Introduce the service to the market. Plan and develop health missions to the targeted community to see their benefits with the hospital. Must ensure that all health instruments and technologies needed are well maintained and

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