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Kidnapping in Colombia

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Submitted By Potter1
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Case Study-Kidnapped In Colombia

1. The company made a number of mistakes in preparing Melissa and Dan for their trip to Columbia. First off the company should have never let the couple go into such a hostile territory uninsured. Kidnappings were a frequent happening in Colombia; therefore, the company should have provided some sort of ransom insurance in case something was to ever happen. Granted the couple were warned about the political troubles and violence in Colombia, they were never really safeguarded against potential crimes. In addition, the company didn’t prepare the couple for the language barrier in Colombia. Purchasing everyday merchandise or communicating with the locals on a day to day basis was really hard. The company should have either provided a translator who could be at the couple’s service whenever needed, or the couple should have taken some sort of introductory course to help them learn the basics of the language. And lastly, the organization should have provided better protection for the couple as a whole. Did the company make its best effort to put them in the safest possible region in the country? As a valued member of the organization, Dan should have received the best possible protection from the company.

2. Dan and Melissa also made a lot of blunders in preparation for this trip. For one they didn’t prepare themselves. They should have conducted more research on the country and understood the cultural similarities and differences. They based their judgment off one visit to Medellin, and that simply was not enough to make such a critical decision. The company didn’t provide them with any options to cut through the language barrier, but the couple should have explored possible ways to make their trip easier and more convenient. In addition, Mellissa and Dan figured that they wouldn’t be kidnap victims prior to their departure from the United States. Instead the couple should have thought through possible scenarios in case such an event was to occur. How would the couple negotiate in a kidnapping? This simple, yet complex question could have possibly helped them reach an agreement with the kidnappers and would not probably shortened the kidnapping negotiation altogether. And lastly, I feel like the couple should have weighted all their alternatives before making the decision of going to company. Was a possible promotion worth putting their lives on the line? Dan already had a pretty stable job so this move wasn’t really a necessity.

3. Dan and Melissa got way too comfortable and acclimated to their lifestyle in Colombia that they forget about all the dangers. They started to consider themselves as “average people”, when in fact they weren’t as Americans in a domestic country. Despite kidnapping scares throughout the region, they didn’t limit their outings while I felt wasn’t the right move for them. They certainly should have fun since they’re going to be in the country for an extended time, but they shouldn’t forgo the dangers which perpetuate throughout the country. In addition to this they were very sympathetic with the people in Colombia. Many of times Melissa would open up her wallet and drop a large cash roll (large by Colombian standards) into a hat or canister of street beggars. While this is a very generous move on her behalf, it brings forth a lot of bad attention. As someone from a foreign country you should never do stuff that is unorthodox or will put you in the spotlight, especially when you are in such a hostile and poverty stricken region. Although the case study doesn’t directly say how the kidnapper got a hold of Dan, I think its safe to assume that their compassion for the Colombian people ultimately got the couple caught in a trap.

4. Ultimately as the spouse of an expatriate, the most important thing is whether the company will provide all necessary means of survival on an assignment abroad. This includes the essentials such as food, water, shelter, and clothing; but also protection from potential threats which is often overlooked. I would request the company take whatever precautions or measures to make sure that my spouse is taken care of. I would not have peace of mind until I know that company has done everything in their power. I don’t think there are really any benefits that the company could offer that would ease my concerns. I would just need their word that they’ll make the experience as pleasant as possible; as long as my spouse and I are both comfortable on this overseas assignments then I feel like they have done their job properly.

5. First and foremost to be successful in international business negotiations, both men and women need to be educated about how to deal with foreign business cultures. It’s important to know that negotiations vary from country to country and even region to region within that country. What works in one country or region will more than likely not work in another country or region. In this case if you are conducting a labor agreement then it is important to know the labor laws of that particular place. You don’t want to jeopardize relations by disregarding the labor practice. There’s nothing like competence to create respect. You want to show the other party that you are aware of their culture, rules, and regulations. Although small mistakes in etiquette and courtesy can usually be forgiven, negotiations can often take a turn for the worse if you make a larger mistake. It’s important to be able to adjust on the fly, and take the proper actions to make sure the negotiation goes as smoothly and successful as possible.

6. The culture of a country would significantly effect my work participation. If I’m not comfortable with the culture of a particular country then I will most likely avoid working in it. This could be because my beliefs aren’t in juxtaposition, the lifestyle isn’t suitable, there’s a huge language barrier, or even because the country is politically/economically unstable. These factors among many other could legitimately change my choice. I would not like to work in a country where I undergo cultural shock. I believe that becoming overwhelmed with factors that are directly related to work itself would definitely alter my commitment to the job. If I can adapt to a culture then my productivity will certainly be higher and the job will be that much more satisfying. Unlike Melissa and Dan I probably would not have taken the Colombia job just because there is to must risk associated with the job.

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