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Kudler Fine Food Strategic Plan Analysis

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Kudler Fine Food Strategic Plan Analysis

CIS/564.4 INFORMATION MANAGEMENT IN BUSINESS

ABSTRACT
Kudler Fine Food continues to strive for growth and success based on the vision of founder Kathy Kudler, a retired VP of Marketing from a large defense contractor, to have a premiere gourmet grocery food store with the best meats, produce, cheeses, and wines. With having direct control over hiring, ordering and customer service, she has built the company into an expanding organization. The following is a proposal of strategic implementation of technology and opportunities for strategic recommendations to improve workflow and to increase bottom line. Kudler Fine Food Strategic Plan Analysis

In today’s highly competitive business environment, the use of information technology to enhance business operations and to improve customer services is improving productivity and increasing a high return on investment that will achieve long-term company goals. Kathy Kudler has plans to add an automatic inventory and ordering system by introducing a new e-commerce capabilities and an online catering link on company website. . Areas that could use strategic attention are management and creating an enterprise network between stores.
With the management of Kudler Fine Foods, Kathy Kudler should consider different options that can improve her business. One option is to outsource some if not most of the management roles as far as the store management, human resources role, financial role, and purchasing role. Outsourcing majority of Kathy’s responsibilities to an outside vendor would free her from traveling to multiple stores and create more time for her to spend with the customer which she enjoy doing. The benefit of outsourcing these roles would reduce cost, improve quality, and allow the owner to focus on core competencies. For example, Albertson’s LLC outsourced the

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