...Performance Management Framework – Landslide Limousine HRM/531 February 3, 2014 Thea Miller Performance Management Framework – Landslide Limousine MEMORANDUM TO: Bradley Stonefield FROM: Atwood & Allen Consulting DATE: February 3, 2014 Subject: Performance Management Framework A strong performance management framework is essential to the success of Landslide Limousine. In order to have a successful performance management plan you must align the framework with your business strategy, consider your organizational philosophy, perform a job analysis to determine skills needed by employees, decide on methods you will use to measure employee’s skills, determine a process for addressing skill gaps, and an approach for delivering effective feedback. In this memorandum Atwood & Allen will provide suggestions on how to create a performance management framework that sets Landslide Limousine on the path to success. Organizational Business Strategy In previous communications you informed Atwood & Allen that you want to start a Limousine business in Austin, Texas and that your business strategy is to provide first-class personal transportation to your customers. Additionally, you stated your anticipated first year net revenue will be approximately -$50,000, you expect a 5% net revenue increase over the next several years, and you estimate a 10% turnover rate. Based on your short-term and long-term goals Atwood & Allen believes Landslide...
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...The Performance Management Plan for the Landslide Limousine Service The Performance management process is essential to successful business planning. This process should be a continuous, systematic approach that is designed to improve results through evidence-based decision making. In addition, it should focus on accountability for performance from varying levels with measureable tools. Performance management should be integrated into all aspects of an organization’s management and policy-making processes regardless of that organization’s size and industry. In the case of the Landslide Limousine Service, I have identified several key components that must be considered to adequately prepare and present a comprehensive performance management plan for Mr. Bradley Stonefield, the owner. As a business consultant, the development of a performance management framework, performance philosophy, job analysis, employee skill measurement and feedback assessment should be addressed in this plan. (University of Phoenix, Traci Goldmann) Performance Management Framework The performance management framework for the Landslide Limousine service will maximize driver engagement, development, and performance. This framework will also be consistent across all staff and establish achievable goals with appropriate measurement tools that will provide clear feedback. Organization Performance Philosophy A “performance management philosophy” is the organization’s belief about how people should be...
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...Performance Management Plan Damon Perry HRM 531 July 5, 2014 John Henderson Performance Management Plan Creating a framework for performance management includes taking the steps to ensure that Landslide Limousines is a successful business venture. A performance management plan is an essential tool for a company to use as a structured interaction between a manager and a subordinate. It provides the opportunity for the individual success of all its employees, and the longevity of the company. Below are recommendations that Atwood and Allen consulting feels should be utilized to maximize the potential of Landslide Limousine. Performance Management In order for any business to become successful it is important for companies to implement a performance management framework. An effective framework allows the company to ensure goals are met, and internal decisions are made based off of employees work performance. Performance management aligns with the business strategy because the business strategy displays the vision and goals set by the company, and the performance management framework is another tool. This framework is also useful in measuring and ensuring goals are understood, and employees are given the best chance to succeed and help the business achieve its goals. (“Performance Management Framework”, 2013). To put together an effective management plan, you must include the five steps to an effective performance management plan: (1) setting expectations, (2) continuously...
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...Landslide Limousines: Performance Management Plan N’Jheri N. Price HRM/531 Bradley Stonefield, the business owner of Landslide Limousines; a luxury car service in Austin, Texas started his business with 25 employees and expected $50,000 in annual profits. He intends to gain an increase of 5% over the next few years. His expected turnover rate is relatively low for the size of his organization (10%). However, in order for Mr. Stonefield to attain a level of success he wishes for his new business, and perhaps significantly lower his turnover rate, he must establish a set of guidelines to facilitate his efforts. This guide is a performance management plan. The performance management plan is a guide that will enable a high level of success and provides means to measure the effectiveness of business operation or employees. The performance management plan is a key component to the success of any organization usually established by the executive staff. In this case Mr. Stonefield and his business colleagues are at the executive level. They will outline key performance strategies, financial needs for operations, align goals and responsibilities for individuals in the company, and collect performance data from the different departments. The performance management plan is important as it can collect data and analyze the information against predetermined guidelines, goals, or objectives; usually specific to the task or function being reviewed. Individual goal and responsibilities...
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...Performance Management Plan HRM/531 July 25, 2013 Performance Management Plan The goal of Landslide Limousines is to provide chauffeured transportation services for corporate executives, group travel, weddings and special events. Maintaining customer satisfaction is a crucial aspect of any business, especially the limousine business. The employees of the company must provide a high level of performance based on reliability, safety, professionalism, and superb customer service. To ensure you select the best candidates for the job, a job analysis should be conducted. This will allow you to identify the skills needed and required to successfully operate your business. Before Landslide Limousines can begin to implement a performance management framework, Mr. Stonefield must define what the organizational business strategy is. The proposed business strategy, also known as the mission statement, is about providing the highest levels of safety, quality, reliability, professionalism, and customer satisfaction. The performance management framework should align itself with this strategy. Performance management is essential for any organization to measure, improve, and develop the employees of the business to include Mr. Stonefield ("Strategic Alignment & Performance Management ", 2012). The performance management framework is designed to align all activity to achieve success for the business, and individually, while...
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...Performance Management Byron S. Salter HRM/531 April 26, 2015 Dr. Deborah Burgess TO: Traci Goldman, Manager, Atwood and Allen Consulting FROM: Byron S. Salter DATE: April 26, 2015 SUBJECT: Performance Management Hello Traci, I am delegated with the duty of developing a performance management plan, using the current organizational strategy to increase performance and identify performance gaps. Landslide Limousine is anticipating to have a -$50,000 revenue for the first year and expecting revenue growth of 5% each year. With 25 employees, Mr. Stonefield is estimating a 10% turnover rate annually for the business. It is essential to develop a performance plan to maximize performance and minimum the turnover rate. To develop a strategic performance plan, I will expound on the alignment of the performance management framework to the organizational business strategy and the organizational performance philosophy. I will also complete a job analysis process to identify the skills needed for the employees and define the methods for measuring the employee’s skills. Additionally, the performance management plan will include a process for addressing skill gaps and develop the approach for delivering effective performance feedback. Performance Management Framework to the Organizational Strategy According to Cascio (2013), “[p]erformance management requires willingness and a commitment to focus on improving performance at the level of the individual or team every day” (p...
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...Performance management framework for Landslides Limousines HRM/531- Management Due: 10/19/2015 Instructor: Performance management framework for Landslides Limousines In a world of competitions, mergers and acquisitions, one constant fact remains; the quality of workforce as a major determining factor in a company’s success. Indeed, global competition has forced many companies to review their employee retention policies and strategies. In fact, talent acquisition and development have led to many business expansion while newly created companies are looking for the best model of talent retention. Our proposal to support Bradley Stonefield new business of Limousines services will be centered on diverse aspects of employee performance management. Mr. Bradley, many companies fail to align their business strategy with their workforce strategy but our recommendation will avoid this pitfall. Let us revisit the key business strategies of Stonefield Limousines Company. First, your exclusive use of a fleet of Hybrid and electric cars is a testament to your desire to have less impact on the environment and save the earth for future generations. Second, the use of technology as a way to secure rides helps Stonefield Limousines stay competitive in a market dominated by powerful ridesharing applications like Uber and Lyft. Third, the use of metrics to grade every single ride is a strategy at the heart of your customer service approach because the more data your business...
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...implementing a Performance Management Framework (PMF) for Landslide Limousine Service, who intends on expand their business to Austin, Texas, it is important for the company to understand why it is not only important, but necessary to implement this particular framework as a part of the company’s organizational business strategy. When establishing a new business, we highly recommend you start building this business venture by creating a framework for performance management. It’s vital that the framework include relatable employee job skills, the methods used for measuring these skills, the process for addressing skills gaps, and the approach for delivering effective performance feedback. Alignment of Performance Management Framework In Oder for any business to become successful it is important for companies to implement a performance management framework. A performance management framework (PMF) allows the companies to ensure goals are met and internal decisions are made based off of employees work performance. Performance management aligns with the business strategy because the business strategy displays the vision and goals set by the company and the performance management framework is another tool. This tools is use to measure and ensue these goals are understood and employees are given the best chance to succeed and help the business achieve their goals. Organizational performance philosophy is the beliefs about how people should be manage to achieve the performance that...
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...Performance Management Framework Mr. Stonefield is starting his own business in Austin, Texas, called Landslide Limousine Service. One of the fundamental elements to building this new business venture is creating a framework for performance management. The framework must include necessary employee job skills, the methods used for measuring these skills, the process for addressing skill gaps, and the approach for delivering effective performance feedback. It is important to understand how the performance management framework (PMF) aligns to the organizational business strategy. Mr. Stonefield previously stated he wants to provide first-class transportation to his customers. His goals are realistic for the first year with an anticipated -$50,000 in revenue, and 10% turnover. The success of the business’s performance management will ensure there will not be any additional lost revenue, and turnover stays at, or under target. The goals set in place lay the foundation for the future of this company, and a clearly defined PMF will foster highly engaged employees and lead to continual revenue growth. It is imperative Mr. Stonefield’s employees have the necessary job skills to allow Landslide Limousine to achieve its goals and gain a positive reputation. A job analysis is “The process of obtaining information about jobs, including the tasks to be done on the jobs as well as the personal characteristics necessary to do the tasks” (Cascio, 2013, p.690). Mr. Stonefield has elected Atwood...
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...Performance Management Plan India C Harris HRM/531 March 30, 2015 Dr. Sanders Performance Management Plan Traci in the content of this paper is some recommendations to increase performance based on current business strategy regarding client Landslide Limousine Inc. Several areas relating to performance management will be highlighted and solutions of improvement identified. It is imperious to develop a strategy to increase performance and decrease the anticipated turnover rate of less than ten percent. To accomplish this task, I will identify key concepts that should be implemented within Landslide Limousine Inc.’s overall performance management plan. Alignment of the performance management framework Performance appraisals offer an important role in the global objective of performance management. To assist employees with the improvement of organizational standards and realize their full potential, a performance appraisal serves as a valuable tool; it provides information to both employees and managers for more accurate decision making. Appraisals identify strengths and weaknesses within an employee’s current position to see if further training is required or a promotion can be offered. Appraisals also provide feedback to employers by providing attention to developmental needs and highlight organizational issues. The management by objective (MBO) process establishes benchmarks employees are required to accomplish; it sets amenable standards by both employee...
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...Performance Management HRM/531 August 24, 2015 Performance Management This email serves as a recommendation for performance management for Landslide Limousine. The email was designed with the intent to increase performance at your organization based of your current business strategy, and the information the owner has provided Tracy. Looking at the organization there are many areas that can be improved and areas where performance management can increase. The new performance management plan will be based off of these areas. During Traci’s last phone conversation with Bradley Stonefield we were able to confirm key pieces of information to this performance plan. We know that the type of business is a Limousine service, and the business location is Austin Texas. We know that Bradley has a plan for 25 employees and he is predicting a 10% annual turnover rate. We know that he is expecting a -50,000 annual net revenue this year, with 5% growth for a couple of years. Ideally we would like to maximize performance to meet or exceed the 5% expected growth, and we would like to minimize the turnover rate to less than ten percent because turnover can be very costly. Aligning the performance management framework to the organization business strategy, Outlining the organizational performance philosophy, and detailing the job analysis, understanding the methods used for measuring an employee’s skills, outlining the process for addressing skills gaps, and outlining...
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...Performance Management Plan Jenna Manalo HRM/531 - Human Capital Management October 6, 2014 Dr. Dennis Cashman Performance Management Plan TO: Traci Golman, Manager, Atwood and Allen Consulting FROM: Jenna Manalo DATE: October 6, 2014 ------------------------------------------------- SUBJECT: Performance Management Plan for Landslide Limousine’s Greetings Traci, Thank you for this opportunity again to work with you and Mr. Bradley Stonefield on recommendations for his new company, Landslide Limousine’s, that he is opening in Austin, TX. Here is what I know so far about Landslide: 1. -$50,000 in revenue for the first year 2. Planning on 25 employees (administrative and drivers) I will be putting together some recommendations based on the current business strategy for a performance management plan that will be used to identify areas of improvement and areas of expertise. I have put these strategies together with the following in mind: 1. Maximize performance 2. Minimize turnover to 10% or less In order for me to do this, I will need to look at the topics listed to define the companies overall performance management plan. Alignment of the Performance Management Framework to the Organizational Business Strategy Performance appraisals are an important part in the overall objective of performance management. Performance appraisals serve as a tool to help employees improve their overall standards by helping them realize their full...
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...Performance Management Plan HRM/531 May 1, 2014 Performance Management Plan A performance management system allows a business to maximize its efficiency through the sum of all its parts. Controlling employee’s behavior, maximizing employee efforts, and minimizing unproductive down town, is at the heart of a performance management system. In fact, according to Clardy (2013), “…a performance management system is the total complex of factors that trigger, channel, and maintain productive task performance.” (pg.1, para.2) Making sure employees are doing their job is no longer an efficient method of performance management. According to Cascio (2013), performance management can be thought of as a compass (pg. 332, para. 3). A compass will indicate current location and be a guide towards a desired direction. Thus, performance management helps businesses understand the current state of an employee’s performance and the desired outcome and direction in which to monitor and measure. Ensuring that an employee’s efforts are having a positive effect on business strategy becomes a key component of performance management. Moreover, human capital and performance management involves understanding how to align human capital management efforts to business strategies. Therefore, understanding how to align limo driver behaviors towards business strategy will be an indicator of the effectiveness of Landslide’s Limo performance management system. To facilitate the effort of recommending a performance...
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...Performance Management Plan Christine G. Santos HRM 531 February 15, 2016 Richard Sims Our task for this week is to develop a performance management framework for Brandley Stonefield, owner of Landslide Limousine. His company will provide first-class transportation in the city of Austin with a goal of employing twenty-five employees within the first year and a projected profit of approximately $50,000. The goal of a performance management plan is to provide a strategy that will help the company define, facilitate, and encourage performance. According to Cascio (2015), we have to think of “performance management as a kind of compass, one that indicates a person’s actual direction as well as a person’s desired direction.” The job of Mr. Stonefield as a manager is to help his employees define their goals and encourage them to focus their attention and effort on how to reach them. Employees are considered the company's most valuable assets, and for this reason, we place emphasis on their talents, skills, and other ways they can improve. Continuous improvement is an added value to the company. Therefore, it is imperative that the company invest in the employee's growth and development. Every company aspires to be a high-performance organization which means maximizing the value and return of human assets. Every high-performance organization needs effective leaders to manage human performance. An effective performance management plan includes the employee's involvement in...
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...Performance Management Framework In Oder to become successful, it is important for companies to implement a performance management framework. A performance management framework (PMF) allows the companies to ensure that goals are met and internal decisions are made on the basis ofthe work performance of employees. Performance management framework is a tool is used to measure and ensue that goals of the organization are understood by the employees and they are given the best chance to succeed and help the business achieve their goals (Performance Management Framework, 2013). So if Mr. Bradley wanted to be successful then he should implement the performance management framework. The Landslides Limousines plans to provide a service that’s second to none and allows their customer to feel great while being transported to their destination. The organization is expecting$50,000 annual net revenue, 5% revenue growth for couple of years, and 10% annual turnover rate of employees.Establishing measurable performance management framework would ensure the business to see the numbers they anticipated. Effective performance management aligns the efforts of managers and employees to promote consistency in performance reviews and brings about results the company will like. Theperformance management plan ofLandslide Limousinesshould include job analysis, performance appraisal, training programs, and an effective approach to deliver the feedback. Job Analysis Job analysis is the foundation...
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