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UNITED PARCEL SERVICE

United Parcel Service
Austin F. Ford
Introduction to Business and Technology
Professor John Leavitt
Devry Institute of Technology, Orlando
February 10, 2007

United States Parcel Service (UPS) is an express transportation company, founded in 1907 by a 19-year-old named Jim Casey from Seattle, Washington. When he first started this company it was known as American Messenger Company, merging later on with a friend named Evert McCabe which then changed the company name to Merchants Parcel Delivery in which its primary focus was on delivery of packages. “In 1919, the company expanded beyond Seattle and changed their name to United Parcel Service” (United Parcel Service - Wikipedia, the free encyclopedia, 2007). By being the first mail courier service the young company primary responsibility was the delivery of packages to retail stores, since other methods of communication in business was declining, more improvements for growth was steadily increasing for this company. These opportunities gave this company room for expansion which went down to the state of California to the Los Angeles area. “In 1922 UPS acquired a company in L.A. with an innovative practice known as “common carrier” service. Common carrier service incorporated many of the features and operating principles of the retail store delivery service with features not then offered by many other private carriers, or even the parcel post” (United Parcel Service - Wikipedia, the free encyclopedia, 2007). Throughout the years UPS continued to grow throughout the major cities of the United States. “In 1929, UPS became the first package delivery company to provide air service via privately operated airlines. Unfortunately, a lack of volume (caused in part by the Great Depression) combined to end the service in the same year. In 1953, UPS resumed air operations, offering two-day

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