...1 of 16 Gain insight into your leadership skills. Learn what areas you can improve to become a more effective transformational leader. Increase your impact with self, others, teams, and organizations. Name of Participant: Sample Tester Date of Assessment: 2011-09-30 by Terry D. Anderson, Ph.D., with Ken Keis, M.B.A. Published by Consulting Resource Group Canada: PO Box 418 Main, Abbotsford, BC V2T 6Z7 * USA: PO Box 8000 PMB 386, Sumas WA, 98295-8000 Website: www.crgleader.com © 1990-2011, CRG Consulting Resource Group International, Inc. All rights reserved. This material is protected by law and may not be reproduced in any form. Printed from http://www.crgleader.com 2 of 16 Online Leadership Skills Inventory - Self (LSI-S) © 1990-2011 Consulting Resource Group Professional Development and Planning Section Why Become a Transforming Leader? Skilled Leaders are critical to the success level of any venture, both profit and non-profit. This was validated in the research Jim Collins and his team conducted for his book, Good to Great. They confirmed that the most successful organizations had skilled Transforming Leaders at the helm. (Jim Collins called them Level 5 Leaders.) Our research, however, has shown that fewer than 1 in 10 professionals (as observed in video-taped assessment sessions) have competency in the whole range of skills to Level 4 competency (scores of 7 to 8). And even fewer individuals have the abilities—Level 5 competency, scores of 9...
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...Introduction Leadership is the process of influencing other to understand and agree about what needs to be done and how do it, and the process of facilitating individual and collective efforts to accomplish shared objectives (Yukl, 2006). Leadership is an interactive dialogue that draws employees toward being at ease with the language of special accountability and commitment. Leadership is not just for people at the pinnacle but everyone can learn to guide by discovering the authority that lies within each of us to make a difference and being prepared when the call of guide comes. Leadership is applicable to all aspects of life. This is a competency that one can gain knowledge of to expand perspectives, set the circumstance goal, understand the dynamics of human performance, and take the proposal to get the organization to where they want to be. Leadership is the universal idea of setting a innovative course or vision for a group that is followed by the leader. A leader’s effectiveness is the extent to which the leader’s organizational unit performs its task successfully and attains its goals (Yukl, 2006). It is also noted that a leaders efficiency is calculated in terms of the leader’s contribution to the value of the group processes, as perceived by the employee’s or outside observers. Developing a personal leadership style is not an easy quest. Anytime that one is trying to influence behavior is engaging in a leadership role. There are many ways to transform leadership; vision...
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...Leadership and ethics Name Professor Course Date Some of the ethical issues that management may need to address include corporate social responsibility. This refers to the operation of a business or organization in a manner that takes into consideration the environmental and social aspects created by enterprise. It implies the commitment to create policies that include responsible practices in the undertakings of the entity. Corporate social responsibility policies serve as self-regulatory measures for the organization in monitoring and ensuring that it complies with ethical standards, regulations and societal norms. This practice takes responsibility of the organizations actions to facilitate a positive impact of the organizations...
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...C A S E S T U D Y / J E T B L U E / PA G E 1 JetBlue Bridges Leadership Gap with Comprehensive D evelopm ent Program for Cre wleaders MBTI® Instrument Used as a Program Foundation CASE STUDY AT A GLANCE BUSINESS OVERVIEW: JetBlue w as founded on the belief that there had to be a better w ay of doing business—a better w ay to approach air travel. They w ere right. JetBlue launched in 2000 and today enjoys the distinction of being nam ed B est Dom estic Airline by Condé Nast Traveler for five years in a ro w. CHALLENGE: JetBlue’s rapid gro w th created a leadership gap. They ne eded a program to help train and develop leaders w ho had be en hired or promoted even though they had little supervisory experience. SOLUTION: JetBlue created a developm ent program for all levels of cre wleaders. The program w as designed to help leaders becom e more effective w hile maintaining the spirit of the small, service-driven company that JetBlue had becom e kno w n for. As one of the program foundations, JetBlue imple m ented the Myers-Briggs Type Indicator® instrum ent. RESULTS: The leadership program has be en fully integrated into JetBlue’s culture, and cre wleaders no w understand ho w their behavior affects that culture. Culture is extre m ely important to JetBlue because it is w hat drives the custom er experience. F ounded in 2000, JetBlue Airw ays Corporation carved out a unique niche within the airline industry based on its promise to “...
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...will start with just one location. The one company will have simple make up that will only need five to seven employees. The employees will consist of a president and CEO, a general manager, a team manager, and two to four entry level store employees. The amount of employees is a small number but, as the store grows the number of employees that the store will need will grow as well. With a small amount of employees it is vital that all the employees must always complete what is expected of them. The employee’s responsibilities and duties are listed below in a table. Employees Title and Responsibility | President and CEO | This is myself. Will handle the financial aspects of the business. In addition to this I will manage inventory that comes in and out of the store. | General Manager | General manager is in charge of the keep up of the store. Ensuring that all employees are doing their jobs correctly and in a timely manner. | Team Manager | Will run shifts when the general manager is not available. Will have authority to do price over rides and make offers on products that consumers are bringing into the store. | Floor Associate | Main duty is to ensure great customer service for every customer that comes through the door. In addition to this when there are no customers or multiple employees stocking is to be handled daily. | The talents needed of the employees would range by what their job title and responsibilities are. I myself plan to take...
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...it is up to one person or sometimes a team of people, these people are called managers. All managers must have various traits to be successful, but the most important three are; leadership skills, problem solving skills, and honesty. It was hard for me to pick which three skills where the most important, because they are all so important. I decided to do a survey and asked five people that I knew where managers and five people who where sales associates what they thought where the three most important traits of a manager (see figure 1.1.). Seven out of the ten said leadership skills, and I also agree with leadership being one of the most important. Organization came next with four votes, and honesty came after with three votes each. Problem solving skills came next with two votes then there where a lot of traits with one vote each like; responsibility, prioritizing, understanding, fairness, flexibility, time management, and loyalty. This survey didn't help sway my opinion in which three traits are most important and I actually was surprised in one of my findings. What does leadership mean to you? What comes to my mind is hard work, responsibility, experience, knowledge, compassion, and taking charge. Not everyone has these traits to be a leader. A successful Manager needs to have good leadership skills. If a staff can't look up to the...
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...Leadership within an organization is often a challenging task to endure. To be an effective leader one must have values and visions while also having the courage to persevere through obstacles to successfully instill change within an organization. I know one such leader in my community that effectively led a change effort in her organization. For this assignment I interviewed Alyssa May, an Accounting Analyst at Assa Abloy, a lock manufacturing company in Phoenix, Arizona. As an Accounting Analyst Ms. May was in charge of a large inventory reduction effort within her organization. Through hard work and practices such as those presented in The Leadership Challenge, Ms. May successfully achieved her goal of leading a change initiative in her organization. I first asked Ms. May a little about her company and what exactly her leadership role was. She explained to me that her company manufactures heavy-duty commercial locks and security systems. Her role specifically is in the Accounting and Finance department because of her background education in Finance. She is in charge of daily accounting transactions, evaluating the performance of the company based on numerous performance metrics, and constantly cutting costs for the organization. She was tasked with the role of leading a small group of individuals throughout her organization to reduce inventory by $125,000 dollars in a time span of about 2 weeks. This group was comprised of individuals from numerous departments throughout...
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...Accounting and Finance Manager Composition The Accounting and Finance Functional Area’s goal is to provide Havacup’s Executive Leadership and supporting Functional Area’s with timely and accurate financial information, strategic advice, and advocating the high level of integrity and ethics that is at the core of Havacup’s values. Having accurate and up-to-date financial information is critical to making smart decisions. Accounting and Finance will focus on Havacup’s revenues, expenses and budgets. A comprehensive plan will be created, supporting Havacup’s business model and ensuring finances are available for future expansion. Accurate records for accounts payable, receivable, collections, inventory, fixed assess and payroll will be maintained. Timely reports distributed will provide Executive Leadership and supporting Functional Areas financial data used to validate the company’s financial position and to identify areas where changes must occur in order to run the business more efficiently and cost effectively. Accounting and Finance Partnering The Accounting and Finance Functional Area will partner with Operations and Production to create a reasonable production budget aligned with projected sales, production and staffing numbers. More inventory will be purchased and on-hand; accounts payable will increase and will need to be paid timely. Inventory management will be critical to accurate financial reporting. Consideration for additional shifts and equipment maintenance...
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...Operations Management Operations management focuses on carefully managing the processes to produce and distribute products and services. Usually, small businesses don't talk about "operations management", but they carry out the activities that management schools typically associate with the phrase "operations management." Major, overall activities often include product creation, development, production and distribution. (These activities are also associated with Product and Service Management. However product Development is usually in regard to one or more closely related product -- that is, a product line. Operations management is in regard to all operations within the organization.) Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc Sections of This Topic Include: Procurement (Purchasing) Practices This topic reviews guidelines for buying various materials from suppliers and vendors -- materials, including computers, services from lawyers, insurance, etc. Procurement (Purchasing) Practices Management Control and...
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...American = 0 Other = 0 Annual Training Completed—Job related (see description A below) 20 or more hours = 6 10-19 hours= 9 5-10 hours= 18 4 hours or less= 12 Sales Force HR Summary Annual Training Completed—general and non-job related (see description B below) 20 + hours = 3 10-19 hours= 6 5-10 hours= 30 4 hours or less= 6 Skills Inventory: Contract related (see description C below) Number of the Staff who rate in each achievement percentile*: 90th percentile: 9 75th percentile: 9 50th percentile 18 35th percentile: 9 20th percentile or below: 0 Skills Inventory: Computer/software (see description D below) Number of the Staff who rate in each achievement percentile*: 90th percentile: 0 75th percentile: 6 50th percentile: 24 35th percentile: 15 20th percentile or below: 0 Skills Inventory: Leadership (see description E below) Number of the Staff who rate in each achievement percentile*: 90th percentile: 3 75th percentile: 3 50th percentile: 18 35th percentile: 21 20th percentile or below: 0 Sales Force HR Summary Skills Inventory: Customer Service (see description F below)...
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...University of Phoenix Material ATTACHMENT A |InterClean Sales Staff HR Summary | | | | | |Sales Force HR Summary | | | | | | | | | |Number of Employees | |45 ...
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...Date: - 09/10/2015 Guided By: - Romuald Stone Date: - 09/10/2015 Life Styles Inventory Prepared By: - Amar ShahPatel Mgmt-591 leadership and organizational behaviour Life Styles Inventory Prepared By: - Amar ShahPatel Mgmt-591 leadership and organizational behaviour Life Style Inventory The “Life Styles Inventory” (LSI) is based around the Human Synergistics Circumplex, describing Constructive, Passive/Defensive and Aggressive/Defensive behaviours. It provides for self-description. Part I- Personal Thinking Styles What are your "primary" (highest percentile score) and "backup" (second highest percentile) personal thinking styles as shown in your circumplex? According to the LSI survey taken and from the twelve given skills I think following are my primary and backup skills. 1) Competitive 2) Conventional 3) Affiliative 4) Self-Actualizing After finishing the survey and result generated the highest percentile I scored the highest is Competitive. Competitive skill is the scale that measures my way of thinking with others. Competitive skill is the most required skill for a managerial role in any company. Because the company would like to see how you handle and motivate the employees with your creative thinking style. Backup Skill:- After completing the survey and analyzing the result the backup skill that I found out is Conventional. Conventional is the skill that I think is the one of the most important in these period of time. They want...
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...Leadership Skills and Styles Eliana M. Lopez West Coast University The skills theory of leadership emphasizes the idea that an individual possesses certain abilities that enable us to serve as leaders (Northouse, 2012). Robert Katz contributed to the Three Skills Model; He proposed that effective leadership relies on three personal skills: technical, human, and conceptual. Technical skills refer to the knowledge and expertise each person has in a certain area (Northouse, 2012). Human skills involve our ability to work with people and empathize with them (Northouse, 2012). Conceptual skills give us a futuristic vision and the capacity to work with abstract things (Northouse, 2012). After taking the skills inventory questionnaire, I learned that I have high technical skills. Technical skills are of more importance at lower, and middle levels of management and these skills allow leaders to become experts in specialized fields of work (Northouse, 2012). The self-assessment results also indicated that my conceptual skills have the lowest score. “Conceptual skills are the ability to work with ideas and abstract concepts” (Northouse, 2012). Conceptual skills are crucial creating or shaping a vision or strategic plan in an organization and allowing room to grow. Katz approach defines leadership from a skills perspective and provides a base for comprehending the nature of successful leadership. According to the three-skill approach of Katz, the significance of some leadership skills...
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...Christ University, Bengaluru Strategic Plan 2015-16 Deanery: Science Department: Electronics Area: Curricular aspects Strategy: Research integrated curriculum that addresses emerging areas Sl No | Initiatives | Tasks | Person Responsible | Progress 2015-16 | Expected Outcome | Remarks | | | | | APR-JUL | | | 1 | Strengthening the curriculum with Research inputs/Industrial relevance | 1.1 Identify the areas in the subject with researchPotential.1.2 Lab experiments to include simulation packages. | Hamsa K S | Identify subject experts from IISc, ALS, Vasundara Automation, Alumni etc | IISc: Dr. AnilkumarALS ( Industry): J KasinathanAcademics: Dr. Uma V(MCC)Industry: Sujata M S ( Vasundera Automation)Alumni: Vinu Narayanan | Course with research inputs | | 2 | ICT based curriculum | To design the curriculum with digital modules | O V Johnson | Identify modules with potential for e-content | : Identified.Measuring InstrumentsLogic gates | Curriculum with Digital learning | | 3 | Elective courses | Strengthen the curriculum with Elective papers | Mukund N Naragund | Identify the elective | Identified, Digital signal ProcessingIndustrial Electronics | Curriculum with Elective papers | | 4 | Masters-Doctoral Integrated Programme | | | | | | Not applicable | 5 | Self-learning modules | To strengthen the curriculum with additional topics | Benny Sebastian | Identify the self learning modules | Identified:MultivibratorsPCB...
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...Introduction This document covers the ethical leadership traits and self-evaluation of ethical leadership based on ethical leadership inventory. A1. Ethical leadership traits In following section, I have covered some of the ethical leadership traits of Mr. Kenneth Chennault, Chairman and CEO of American Express. Kenneth began his career in American Express as a consultant and promoted to the top position in corporate ladder as CEO and Chairman, with his constant ethical leadership practices. According to interview published by Collis, C (2014), Kenneth articulated below key career incidences which really shaped his career as ethical leader and helped him promoted to the top position in American Express. Integrity and Trust: Integrity is the fundamental and key principle of ethical leadership. As per Kenneth, integrity means consistency of words and action and to build the trust in people leader needs to exhibit consistency of word and action. Kenneth was able to build the trust in 150 year old, bureaucratic organization by consistently delivering on what he promised and able to motivate people for bigger vision in the interest of the company. Vison: After assuming CEO position, Kenneth articulated clear and galvanizing vision for American Express. In 1980, he turned around the merchandize business process by supplying and distributing it through mails. He expressed and convinced his vision for more flexible and sustainable delivery process to key departments in American...
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